Are printer drivers failing

sorry if this is an old discussion. I did a search and did not find the topic. Checking for PPC applications that might need Rosetta, I found device drivers and software for my Canon i70 and my HP printer that are listed as being PPC. Does anyone know what, if anything, to do about such drivers? Thanks.

Because PPC apps don't run on Lion there is nothing to do about the drivers. Look at
http://support.apple.com/kb/HT3669
for the most up-to-date list of printers supported by Lion. If you can steer away from using Canon or HP's drivers and just use the drivers supplied in Software Update.

Similar Messages

Where are printer drivers stored in OS 10.8?

I am trying to set up a Epson Stylus Photo R3000 as a new printer on OS 10.8. The printer setup locates the printer and automatically selects Epson Stylus R3000 with the notation "The selected printer software is available from Apple. Click Add to download and add this printer." However, clicking on Add leads eventually to an error message: "Can't install the software for the EPSON Epson Stylus Photo R3000 because it is not currently available fromthe Software Update server." This result blocks me from setting up the printer.
I know the driver is part of the Epson driver software package that is installed with OS 10.8. I would like to select it manually. My question is where are printer drivers stored? How do I select a driver?
Thanks in advance!

While a bit of a stretch, you can download the entire Epson printer package from Apple and install it. This will include all drivers for all Epson devices as opposed to the one just for your system. The package is 1GB in size, but will include everything supported.
The package can be downloaded here: http://support.apple.com/kb/DL1398
This following knowledgebase article says your printer is definitely supported, so the driver should be in that package: http://support.apple.com/kb/HT3669#epson

Where are printer drivers stored?

I had a terrible day yesterday, and I had to reinstall my system software. I kept all of the same settings- but when I went to print with my Epson Stylus R2400, it couldn't find the driver. It assigned some bogus printer driver. So I went into printer setup utility, and tried to find the driver under Info. It wasn't there! I lost my original disk, so I downloaded a current driver for my R2400 from Epson, and restarted. No luck- the driver was the same bogus one? I went down the list and my newly downloaded driver wasn't there? I tried to find it, and I can't?
So my questions are- where does a downloaded driver go on my computer, and how do I assign it to my printer?

Where they go depends on which browser, and what the Preference setting is.
If you used Safari, start it if not running, go to the Windows Meu item, select Downloads, right click on that driver you downloaded and choose either Reveal in Finder, or Open... you need to install it after you download it.
After install do this...
Safe Boot , (holding Shift key down at bootup), off the HD & use Disk Utility from there to Repair Permissions, reboot once more.

After upgrading to snow leopard my Epson printer drivers did not load and i get an error 'rasteroescpll failed'. I have tried reloading the driver to no effect. Can anyone help?

I have just upgraded to Snow Leopard and at the end of the upgrade the printer drivers failed to load. I have since updated them myself (Epson BX305) but still get an eror message 'rasteroescpll failed'. can anyone help?
I have an Imac previously running 5.8.0 and now running 6.3.0.
thank you
Hugh

The current driver version is 8.67.
Delete you printer.
Delete the folder /Library/Prnters/EPSON
Delete the folder /Library/Caches/Epson
Unplug your printer from your computer for 30 seconds and then plug it back in. You should be prompted to download the new drivers.
If all that fails, you can get the new drivers from Apple at http://support.apple.com/kb/DL1398

Cannot install Canon printer drivers after upgrade to Mountain Lion

Have got a MG3150 printer from Canon. which is in the supported list. I tried to add the new printer and get the message "can't install the software for the Canon MG3100 series becuase it is not currently available from the Software Update Server.
It says this, in spite of giving me a message that they are available when I attach the printer via USB. This does kick off an attempt to to seek printer updates.
So both methods of updating the printer drivers fails.
I tried trashing the Cannon software and the PPD file for the MG3150 followed by a downloaded reinstall, but no luck.
Any ideas, please?

The latest drivers:
http://support.apple.com/kb/DL899?viewlocale=en_US&locale=en_US

Where are the print drivers found?

I have a Brother HL 2040 laser printer. THe Brother website has a version 2.2 driver for this printer. I downloaded and installed. When I add the printer I keep getting version 1.4 driver.
Can someone tell me where are the drivers found on my iMac?
Also I am trying to get this to print via a Linksys wireless print server. Do I use the ip address for the print server or the printer when adding this.
I tried using the print server IP but I get a "printer paused" issue. I think I need the new print driver.
thanks in advance for any help.

I have not gotten the driver to update to the newest version. I deleted the Brother Folders as mentioned in the replies, no joy. No matter what I do it ends up 1.4 not 2.0.
Version 1.4 worked OK for a USB connection, so I went forward with trying to get the network connection going. By trying every combination available I got it to work.
What HP jetdesk-socket has to do with my printer...escapes me. But that combination with version 1.4 driver works.
I will leave well enough alone.
I have 2 other computer to update to SL.....maybe.

HP Printer and Fax Drivers fails to install, 10.3.9

I am using an iMAC G5 running 10.3.9. Purchased an HP Officejet J6480 all-in-one printer. HP Printer installer fails midway thru install when it reaches the install for the fax drivers. I have downloaded both updates of the driver (9.7 and 9.7.1) from HP and and separately attempted to install each. In both cases, the install failed again at the fax driver install.
I have gone stepwise with HP phone support for both install and uninstall for each HP installer(9.7.1) and the install failed at the same point. HP's assessment is that their product say's it is 10.3 compatible and since it fails only after reaching the the fax driver install, it must be an Apple problem.
Note: I installed the printer on my work-issued Windows XP laptop and it works fine including faxing.
If anyone can provide guidance, it would be appreciated. Thanks in advance.

Hang on, the 10.3.9 Mac only had 256MB RAM ? Could be part of the cause. I remember reading the minimum requirements, and I do remember it was more than 256MB RAM, maybe 384MB.
I downloaded the 9.7.1 update, it's nearly 200MB. OUCH! Didn't try to install it on my 10.3.9 G4, but did check if it would allow a partial install with a little bit of trickery. It didn't want to play.
Try again with the 2GB installed, if it's still playing up I'll try installing it here. At least then we'll know.
I've loved HP too, had HP and Epson before moving to Canon. The HP was great, but the new kit I looked at (might have been a 6300 Series model got truly awful customer ratings on Amazon and HP sites, especially from Mac users on all versions of OSX.
I'm hopeful the extra RAM will make all the difference.

We are seeing the print spooler crash due print drivers.

We are seeing:
Faulting application name: spoolsv.exe, version: 6.1.7601.17514, time stamp: 0x4ce7b4e7
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb164a
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0xc2b8
Faulting application start time: 0x01cfd732f702f24a
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
and
Faulting application name: spoolsv.exe, version: 6.1.7601.17514, time stamp: 0x4ce7b4e7
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb164a
Exception code: 0xc0000005
Fault offset: 0x0000000000053290
Faulting process id: 0x8ec4
Faulting application start time: 0x01cfd73287b00acd
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: c6fd217d-4325-11e4-979b-848f69fd1ad4
We haven't added any printer drivers lately.

6.1.7601.17514This is Windows 7 or Server 2008R2. Do as BSOD2600 suggests and the spooler will no longer crash. If you do not know which driver is causing the problem, enable the feature on all the print drivers you have installed.
here is some additional information on the feature
http://blogs.technet.com/b/askperf/archive/2011/10/04/3283387.aspx
Alan Morris formerly with Windows Printing Team

HT1338 after upgrading to Mountain Lion the HP printer drivers for my C4680 are not found on the Mac store (per my Mac Book)

My computer cannot install a printer after I upgraded to Mountain Lion. I have downloaded the HP printer drivers from the Mac Store. I click on add printer on Print and scan, the printer is connected via USB. I get a message that the drivers on not on Mac Store and cannot be installed.

True, not part of the list.
An older printer? You can only try contacting HP. Note that Apple is only the "distributor" of these drivers; HP as the vendor develops them. Or not...

WHAT are all these printer drivers?

does anyone know if (in the vein of monolingual) there's a utility (or just a way) to remove the gratuitous printer drivers present in OSX? is this advisable? i really don't think i'll be printing directly from this machine in the next few years any time.

IIRC there have been standard OS updates (point) that contain updated printer drivers. I think it was epson. You'll probably get them anyways. I wouldn't advise removing them. Sure, it's 2gigs or something like that, but it's a really useful 2 gigs (might be a little less). You may find yourself printing wirelessly and being really glad you kept all those drivers. The thing about Mac OS X just working is exactly what you're thinking about gutting.
In the vein of monolingual how bout gutting everything but C? I mean...who needs java right.
Calm down....it's not that much space... get a cup, stand outside a supermarket, and soon enough you too can get a larger hard drive.
But..yeah...I would advise against it as being 1) more trouble than it's worth, 2) unreliable, and 3) something you might regret.
You may not need a certain language input menu, but you just may need to print something out. Kinda a higher probability there.
Anyways it IS your Mac. Do what you want with it
Good Luck,
-j

How to Fix Disappearing HP Printer Drivers -- Disable HP CUE Device Discovery Service

I have a new HP G60-530US laptop with Windows 7 installed (less than 2 months old). It is connected to an HP 7410 All-in-One Printer and a Brother laser printer.
Three times now, the HP 7410 printer has mysteriously disappeared from the installed printers. The Brother printer does not disappear.
To re-install the HP 7410 printer requires disabling the AVS using the Services,msc utility (not just shutting down the AVS (Panda in my case)). It takes 20 minutes or so to re-install the HP printer driver software.
HP tech support is clueless about the cause or cure for this.
The laptop people referred me to the printer support people and the printer support people referred me to the laptop support people. The last tech support guy suggested that I restore the system on the theory that if the problem persisted it would be a hardware problem and not a software problem. He seemed to miss the fact that the disappearing printer driver software only occured with HP printers.
HP technical support was worthless.
Some internet forums suggest that this occurs when HP machines are connected to different networks. I noticed my problem occur after I took the laptop on a business trip and connected to a different wireless network.
On Vista forums, I've discovered that the disappearing HP printer drivers has been a problem for some time over a wide range of HP printers.
The solution identified on those forums is to stop and disable the HP CUE Device Discovery Service. Apparently, this service is used to detect HP printers and add them to the HP Solutions Center software.
In my experience, the HP printer drivers disappeared when my laptop comes into range of a "foreign" HP printer with wireless capabilities. For example, my laptop dropped my configured HP wireless printer when I went to an office that had a different wireless HP printer installed. The HP CUE service trashes the existing printer driver even though you do not intend to install and use the "foreign" printer. That would also explain why the printer drivers disappear when visiting a hotel or other location where any HP wireless devices exist. It would also explain why non-HP drivers do not disappear.
I've disabled the CUE Device Detection Service (using the Services utility). I'll see if that works. From what I've read, the CUE Device Detection Service is not needed after you have installed your printer, but it remains in your computer's active memory just "in case" you want to connect to a new HP printer and install software for that printer. Said differently, after your printer is installed, it remains as useless HP software that clogs your machine's resources.
A patch from Microsoft or HP (e.g., a patch that disables the CUE service) would be a big help to users if the number of posts on this issue are any indication of how pervasive this problem is.

This seems to be a common problem that exists for many HP devices, varying computer moakes and models and different operating systems. So, the conclusion must be that it is a HP issue. WHY ARE THEY NOT FIXING IT?
Based on this I am quite happy to buy a different make of printer so how does HP justify the continuing lack of support?
I posted a message about my C7180 All-in-one which had been causing problems but I put it down to me making (unrelated) changes to my system then noticed it got worse when I connected a new Trust digital pad. However, even when the pad is not connected I get the problem of disappearing drivers with the printer still visible.
What seems to happen to my set-up is it works when it is first reloaded and used, but the next time I open the HP software it fails and no other software is able to print/scan on the device.
Can somebody explain what the CUE is? I'll give it a try but I don't know what it refers to.
Who'd have thought that in the 21st century, software/hardware engineeers still can't make a simpy process for a computer. Whatever happened to the promise of plug'n'play?
P.

Cannot install OS X 10.6.2 Update or Hewlett-Packard Printer Drivers

Error message #1: "Mac OS X Update can't be installed on this disk. This volume does not meet the requirements for this update."
Error message #2 (regarding Printer Drivers): This volume does not meet the requirements for this update.
Disk in question is the startup volume. It has 164.35 GB free. OS X 10.6 was just installed about two hours ago, and the two updates were downloaded right after 10.6 was installed.

Is the drive partitioned using GUID and formatted Mac OS Extended, Journaled? Have you done this:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Are you installing the 10.6.2 Combo Updater (not the incremental one?) The latter is slightly larger and has the word "Combo" in the title.
Did you update to Snow or did you install it on a freshly erased hard drive?

Preview crashes (and corrupts print drivers)

Certain actions with documents- opening, using and/or saving PDF Documents prepared and secured with Adobe (Live Cycle Designer) PDF software- really blow up OS X 10.7.2 and Preview. No warnings and/or restrictions to actions seem to affect those docs in Preview. However, nasty after effects can result (no Adobe pun intended). Besides crashing the app here's what else may happen:
Frameworks components affecting the Printer Driver may crash (in my case the HP Printer 2025dn stopped printing.
Typed in information disappears and is visible only in Preview and not in Adobe Reader or other PDF apps.
Later on, to fix the above problems, the printer drivers for the failed printer had to be reloaded and are not avaialable separately. I used "HewlettPackardPrinterDrivers2.7.2" available from Apple Downloads.
The System Volume became damaged and needed repair (Volume Info).
An example of this is any form downloaded from the IRS website. I have since set all these forms (in the GetInfo screen) to open with Adobe Reader X which seems to fix these issues and it allows the forms to be saved (which Reader 9 for Mac) did not.
Be careful out there.
H

Send your form to [email protected] and I will have a look at it

Windows update requirements for Xerox print drivers on Windows 2003 server

Hello, We are currently deploying a fleet of Xerox MFD's across ~100 locations, and we are running into an issue installing the print drivers on some Windows Server 2003 (32bit) boxes. (both the machine specific driver, as well as the Xerox Global print driver) The print driver installs fine, but no jobs will actually print, and if you try and print a test page, an error "Test page failed to print. Would you like to view the print troubleshooter for assistance?" comes up instantly. We have seem to have narrowed the problem down to a missing Windows update, as if we do all available High Priority and Optional updates, it starts to work fine. Does anybody know specifically which Windows updates are a requirement for the driver? Our 2003 servers were last fully updated about a year ago, and due to time constraints, if we could just install the Windows updates that are needed it would be a big help. Thank you in advance

When Xerox dropped support for XP, they stopped adding particular files from the driver packs (probably for size reduction) because they were all included by default in every newer OS. If you install this here on any XP/2003 base machines it will work as normal. It is best to install that before the driver install, but I have been mostly lucky to have it work fine days later. YMMV

Printer Drivers Disappeared

Does anyone have any idea why my printer drivers just up and disappeared. The Printer set-up utility can't find them. A search can't find them. I didn't delete them... I don't even know where they are (or were?).
Thoughts?
Thanks
c.
PowerBook G4 Mac OS X (10.3.9) 1GB RAM

Reloading can be a scary concept until you consider the alternative which is to not be able to use your system at all. I believe that your system has links/files that are corrupted/broken that have taken down your ability to print. It seems that everything is there but just not connected which makes me wonder what else is wrong.
As to reinstalling it is a no brainer if you are backed up. EVERYONE should have a cloned system as a minimal back up. Consider that your main hard drive will fail sooner or later and will leave you with few alternatives.
You can back up your user files to cd/dvd which is good but still leaves you with days of reloading and re installing systems and applications if your hard drive fails.
The best way to keep going without a hitch is to have a hard drive with a clone or two on it. You can test solutions to problems on a clone. If it does not work then trash the clone and reclone. You can start your mac off a clone if your main drive fails and keep working. If you have never had a drive fail or an upgrade that trashes your system then you don't see the benefits of cloning/backing up. The day a serious problem occurs then you will realize what I am talking about.
If I was suggesting that you archive and install without any back up then, yes, it would be scary. If you are fully backed up then there is no risk. The only way that I know of to be Fully backed up is to clone. It requires an external hard drive for a laptop but you should have one anyway. I believe that your ppd exists but is not where I told you to look.
Click on the desktop and do a "command f" to bring up the find/sherlock window. You are going to look for CUPS but first have to expand the search to look for invisible files (use the + sign in blue) and add the visibility is....
Put CUPS into the file name field and with visibility set to invisible you are ready to search. You should get a lising of files that have cups and are invisible. One has the parent folder of Share. Double click on that folder.
You are going to look to the following path:
/share/CUPS/model/C/the model of the printers that you are looking for.
In your case it will be escp2-750.ppd.gz (which stands for Epson Stylus Color Printer). If you find it then your library has the printer description but the connection to it has been corrupted. The question is now what else is messed up and waiting to take down your system to the point that it cannot be used.
I would get the backup drive big enough for 2 clones of your hard drive, partition it in half. Clone twice and practice on the clone. If you trash the clone you still have 2 copies of your system. You can always trash a clone, reclone, and work on it till you get it right. If my suspicions are correct, some future update of your system will make it unusable because of what has brought you to the Apple forums in the first place. You are sitting on a ticking data bomb. At this point you have a chance to fully prevent any loss of data and use of your computer.

Are printer drivers failing

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