Are touch screen gestures supposed to be obvious?

Bought my father a new nano, loaded up some music, and I am trying to navigate. My iPod nano 2nd generation has the click wheel, so now I am trying to use the touch screen. I assumed it would be like the iPhone, iPad, iPod Touch that I am used to, but hardly anything seems to work.
If I touch on the icon for Music, it gets outlined, but nothing happens.
I have to touch rapidly twice to open the Music icon.
When I slide up to scroll, nothing happens.
When I slide right to go back (per the on-screen tip), nothing happens.
On the home screen, at the bottom, there are two small circles indicating that there is another page of icons, but scrolling does not seem to work.
I just double-checked, and I did remove the plastic cover over the screen.
It is a two hour round trip to the nearest Apple store, so before I drive there to have them say, "no, this isn't a touch screen", is there anything obvious that I could be missing? My old old 2nd gen nano has a switch that prevents to click wheel from operating, but I don't see anything like that here.
Thanks
Bill

To follow up in case anyone else has the same problem: the third Apple store employee that I showed the device to realized that one of the visual accessibility features had been enabled.
This feature apparently uses voice over to announce what icon you've touched, and then requires a second touch to select the icon. The first two employees claimed that you have to double-tap on the iPod, which is wrong. The third guy's quote: "If you turn on this visual accessibility feature and you actually can see, you will become incredibly frustrated".
Once he turned the feature off, the touch screen became responsive as I would expect. Select an item with a single tap, scroll with a swipe, and so on.
If it seems that your touch screen is not working "right", try connecting to iTunes to see if this feature is turned on: http://support.apple.com/kb/PH1695

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