As of feb 12th i can no longer directly upload a picture to my facebook profile page from my camera app (iphone5) it goes to an IOS album instead. is this a software glitch? i have had my phone since dec 2012

as of feb 12th i can no longer directly upload a picture to my facebook profile page from my camera app (iphone5) it goes to an IOS album instead. is this a software glitch? i have had my phone since dec 2012

Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan

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Im having a problem uploading pics to my FB profile page from camera app. they are going into an IOS album instead. this just started feb 12th and i have had my phone since dec of 2012

im having a problem uploading pics to FB profile page from camera app. they are going into an IOS album instead. this just started feb 12th and i have had my phone since dec of 2012

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

HT202663 Tonight I am having problems keeping my wifi in use when I go into an app. I go in an sign back in to my wifi and it stops again when I go into an app. Have not had this problem until today. Have had my iPad since October. Please help.

I have never had this problem before. I have moved closer to the router and it still does it.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT201441 I lost my Iphone5, dont have the imei munber i have been using the phone since dec 2012, what do I do??

Please help... I dont know how to get the phone's imei..the last updated phone on my account was my friends..plz help to retrieve my phones imei it was purchased in Paris in dec 2012..

Your IMEI number won't help you locate it. It will only help your carrier to blacklist the phone so it can't be used on their network. If you want to find it anyway, read here: http://support.apple.com/kb/ht4061.

I have a mac computer 3.2 Ghz intel core i3 with memory 4GB 1333 MHz DDR3, I have recently purchased an new macbook and have yosemite software and iCloud . I can no longer us my mac to open up recent numbers documents from my macbook. I am unabl

I have a mac computer 3.2 Ghz intel core i3 with memory 4GB 1333 MHz DDR3, I have recently purchased an new macbook and have yosemite software and iCloud . I can no longer us my mac to open up recent numbers documents from my macbook. I am unable to upgrade to allow me to get the current numbers version on my mac. What do I need to do to get all my machines woking in harmony again

On each machine turn on iCloud and sync all the available apps. Apple explains how to set up iCloud in http://www.apple.com/icloud/setup/
After doing this run software update on each machine and install all the suggested updates. If you still need help installing the most up-to-date versions of iLife and iWorks open the Mac App Store - click the Purchased tab and update all that need to be updated.

HT5554 I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.

I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.

Try resetting the phone. Hold the home and power lock button until the Apple logo appears.If that does not work, turn the phone off and take the SIM out and then put it back in.
If that still does not work, you may have a defective SIM, in which case you will need a new one from your carrier.

I have had photo problems since the ios7 update. everything was backed up to my icloud. went into store tech backed up but now when i go to icloud i can't find pictures?

I have had photo problems since the ios7 update. everything was backed up to my icloud. went into store tech backed up but now when i go to icloud i can't find pictures or videos. 1300 pics and some video's . i am devasted.

Welcome to the Apple community cmruckie.
Have you restored from the back up.

Photostream Issue - I have had several phones over the years all backing up via iCloud/Photostream. It seems that the oldest of my photos and videos are simply gone and I cannot seem to figure out how to get access to them. Why is this happening?

Photostream Issue - I have had several phones over the years all backing up via iCloud/Photostream. It seems that the oldest of my photos and videos are simply gone and I cannot seem to figure out how to get access to them. Why is this happening? Is there anything I can do to get them back? I'm freaked out by the thought that I am paying for what I thought was a safe place for my photos to be stored and accessed later but now see that there are nearly 500 pictures/videos gone from my photostream folder. Any help would be greatly appreciated. Thank you. - Michael

Hi newmarket,
Photo Stream is not a respository for archiving photos. It is a cloud storage device that will store the last month or last 1000 photos taken by any device on the same Apple ID, and then will "share" those photos with all other devices that have Photo Stream turned on,and that are logged onto the same Apple ID.
iCloud backups will contain all of the photos that were on your camera roll the last time you backed up your device.
If you have photos outside of the Photo Stream parameters, and they are not all on your current camera roll, then you have no way to retrieve them unless you have imported them to the computer you sync with or have uploaded them to some other cloud service like DropBox.
Sorry,
GB

I am geting i-messages recevied and sent by my kids as I am the mater account holder. How do i stop this, it has jsut started heppening and we have had i phones for years

I am getting I-messages that have been sent and receveid by my kids. I am the master account holder but this has just started happening but we have had i phones for years. We are connected to the same I-tunes account but they are seperate devices. When my daughter sends an i message it goes to her contact in my name not hers. Also any i messages i am now sending to her are not reaching her. Can anyone suggest what can be done to fix this?

Share your purchasing Apple ID but create each a new AppleID for your kids
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai

I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai,which does not exist.can anybody help????

That is normal for purchasing apps for a device not previously associated with your Apple ID.
You will need to contact iTunes Store Support here: http://www.apple.com/emea/support/itunes/contact.html

I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. Help!

I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. I don't have the original operating software disk. Does anyone have any suggestions?

Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
You will also want to delete the old copy of Mail 4.5, wherever that is. You can't use it.
In the future, do not move any of the preinstalled applications. Leave them where they are.

I can no longer send or receive iMessages on my iphone 5. When I try to sign on to my iCloud account it says that my password is incorrect. i have changed my password four times and it still says i am entering the wrong password.

I can no longer send or receive iMessages on my iphone 5. When I try to sign on to my iCloud account it says that my password is incorrect. i have changed my password four times and it still says i am entering the wrong password, which i know for a fact i am not.

yes i've tried both my wifi and my 3g network nothing works. ive been talking to apple the last few days and no one can fix the issue, they just keep telling me they'll call back the next day to try something else. i dont understand how i can facetime but im not getting the option to send or receive imessages when facetime and imessage are used on the same server

ITunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc. I have had the service since Day 1 and NEVER had an issue. It didn't start until the Delete from Cloud switch to Hide

iTunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc. I have had the service since Day 1 and NEVER had an issue. It didn't start until the Delete from Cloud switch to Hide from cloud - the files that do not upload show grayed out on my other devices.

Have you confirmed that you successfull purged iTunes Match by also looking on an iOS device? If so, keep in mind that Apple's servers may be experiencing a heavy load right now. They just added about 19 countries to the service and I've read a few accounts this morning that suggests all's not running perfectly right now.

HT5137 How can I get my castleville legends to connect to facebook? I select the option to connect, it goes to facebook and back to the app, but it still won't connect. I have both restarted the app and my phone wiht no luck.

How can I get my castleville legends to connect to facebook? I select the option to connect, it goes to facebook and back to the app, but it still won't connect. I have both restarted the app and my phone wiht no luck.

Hello sdrail81,
The following article provides tips that can help resolve most issues with apps from the App Store.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Cheers,
Allen

My brushes won't work - they stay attached to the cursor and won't stay on the photo. I have Photoshop Elements 13 and have had varous problems since installation. Anyone have any ideas re my 'brushes'?

my brushes won't work - they stay attached to the cursor and won't stay on the photo. I have Photoshop Elements 13 and have had varous problems since installation. Anyone have any ideas re my 'brushes'?

<moved from Downloading, Installing, Setting Up to Photoshop Elements>

As of feb 12th i can no longer directly upload a picture to my facebook profile page from my camera app (iphone5) it goes to an IOS album instead. is this a software glitch? i have had my phone since dec 2012

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