ASAP cleanup not working

Question

I have set the "Enable Job Cleanup on Startup" to true and 'ASAP Cleanup Rate' to 1d, but it seems the EPPM doesn't clean up the old completed or failed summaries WEB_ASAP and apply actuals WEB_ASAP records in the database.
This causes the speed of opening up the P6 Professional to be very slow and always hang up around 36% for 1 min to proceed.
Can you tell me what configuration is incorrect or any other miss configuration?
I am currently using p6 R8.2.3.
Thanks

Answer 1

Hi Ruben,
Thanks for you quick response,
The reason we identify the slow performance is regarding from this article https://support.oracle.com/epmos/faces/SearchDocDisplay?_adf.ctrl-state=o9g57zsp6_9&_afrLoop=324204049867264
It describes: This issue was caused by having a large amount of orphaned records in the JOBSVC table (more than 30,000) that are called with the following query:
Query = (SELECT j.job_id, j.seq_num, j.audit_flag, j.job_type, j.job_name, j.user_id, j.last_run_date, j.status_code, j.recur_data, j.recur_type, j.last_error_descr, j.submitted_date, j.audit_file_path, j.job_data FROM JOBSVC j WHERE ((job_type = 'JT_Sched') OR (job_type = 'JT_ApplyActuals') OR (job_type = 'JT_Level') OR (job_type = 'JT_RecalcCost') OR (job_type = 'JT_ImportProject') OR (job_type = 'JT_StorePerPerf') OR (job_type = 'JT_SendToFusion') OR (job_type = 'JT_SyncActThisPer') OR (job_type = 'JT_SyncActDuration') OR (job_type = 'JT_Sum') OR (job_type = 'JT_Unifier') OR (job_type = 'JT_SyncRemToPlan')) AND (recur_type = 'RT_WebASAP') AND parent_job_id is null ORDER BY j.job_id)
The orphaned records were created after a user removed all the projects from the P6 database with the jobs still running
We have another test database which has the same data as our production one, we clean up the JOBSVC table and the P6 login time is much quicker than production.
You mentioned it was fixed from 8.3.2, does Oracle has any documentation specify this fixes? Or is it fixable in 8.2.3? If we need to upgrade to 8.3.2, I would rather just quickly clean up the JOBSVC table.
Thanks
Tianyu Zhang