AT&T Communications Manager reinstall problem

I'm running a MacBook Air with OS X 10.8.1.   I bought an AT&T USBConnect Force 4G, and the AT&T Communications Manager software installed correctly when the device was connected.  After installation Communications Manager wanted to update and I let it, and the update failed.  So, I tried to uninstall Communications Manager by dragging it to the trashcan (I'm fairly new to the Mac community and, silly me, trusted AT&T to write a proper Mac program to uninstall this way!) As it turns out, AT&T says one must use the Communication Manager uninstaller or files will be left behind.  Ok, Ok, I didn't read that instruction and I screwed up.  I get that.
Problem is, I cannot reinstall the AT&T Communications Manager software. When I try to reinstall, the program says it can't install because there's a newer version of the Communications Manager already present.  I cannot find the files I need to delete--as I said, I'm a fairly recent convert to Mac, and I don't really know how to navigate around in the OS X file system very well.  I tried Time Machine but that didn't work. 
Please advise as to how I would locate the files I need to delete...
Thanks much,
Roger

metcalfdds wrote:
I'm running a MacBook Air with OS X 10.8.1.   I bought an AT&T USBConnect Force 4G, and the AT&T Communications Manager software installed correctly when the device was connected.  After installation Communications Manager wanted to update and I let it, and the update failed.  So, I tried to uninstall Communications Manager by dragging it to the trashcan (I'm fairly new to the Mac community and, silly me, trusted AT&T to write a proper Mac program to uninstall this way!) As it turns out, AT&T says one must use the Communication Manager uninstaller or files will be left behind.  Ok, Ok, I didn't read that instruction and I screwed up.  I get that.
Problem is, I cannot reinstall the AT&T Communications Manager software. When I try to reinstall, the program says it can't install because there's a newer version of the Communications Manager already present.  I cannot find the files I need to delete--as I said, I'm a fairly recent convert to Mac, and I don't really know how to navigate around in the OS X file system very well.  I tried Time Machine but that didn't work. 
Please advise as to how I would locate the files I need to delete...
Thanks much,
Roger
Well, my experience with T-mobile and Verizon WWAN installers finds that they splatter stuff all over the system including kernel device drivers. Sounds like at&t is no different. Simply dragging the visual application icon to the trash never completely uninstalls this crud.
I use a Mac application called Pacifist developed by CharlesSoft dot com. It is $20 shareware that also has a countdown try button. It installs in /Applications and launches as a graphical tool. Drag the original at&t installer onto Pacifist and it will then present a hierarchy of the installation file names and locations. Once you have this detective information, you can surgically remove the indicated files from your system.
Your are new to the Mac community. Are you new to the UNIX terminal command line? If yes, then you should allow someone else more experienced with the terminal interface to follow the above approach, because one wrong move with terminal file removal and you could find yourself re-installing OS X. Also, if TimeMachine has been backing up your entire system, you have this undesireable installation in your back-ups. A wrong restore could re-create your problems.

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