AT&T keeps sending bill collectors after me!

For over two weeks I have been trying to contact someone within the AT&T institution to help me resolve a quandry I recently found myself centered around. I did my du diligence as a costumer and contacted AT&T with the appropriate information they need to access my account and help me understand why the problem occured and how we can fix it together. I received a bill collector call from AT&T's third party collector accessory saying I owe them $163.52 for an account that has been closed in April of 2014. I will spare you the aggravating details we customers all seem to go through, the constant transfering, the incessant disconections, and the amount of time this takes away from my family, personal, and work life. Not to mention the fear of these relentless calls effecting my credit score. Finally, I reached a very personable kind lady who explained the reasons for the calls. This is after speaking with over 20 representatives. What happened was, AT&T called me with their new offer that comprises all the bells and whistles U-verse has to offer, at a very low cost. I agreed. So what they did is bundled my TWO landlines and television AND changed my phone numbers! However, undisclosed to me they cancelled one of my landlines becasue it was a business line, no one asked me that when I agreed to the bundle. So after two month with no business line and loss of money the business line went back on an AT&T statment and was left off the U-verse account. Which always becomes a question when I call, "Is this about U-verse or AT&T landline, becasue I only see a U-verse account." - AT&T REP. This is where things get really messed up, in the AT&T system no one seems to be able to access my AT&T account, it is as if it disapeared. So once again, AT&T bill collectors are calling me a week later for a $466.00 bill past due. Why was this information withheld from me when I asked if I owed any other fees only a week prior? Also, if AT&T kept sending out bills to an address I provided them, but recieved no payment, why wouldn't AT&T call me? I have been a loyal customer for six years. This is AT&T's blunder.

Hello Welcome to the Forums!
I'm sorry you're having some billing issues, our team will be happy to help you get it all sorted out! Please send us a private message by clicking here. Please include your full name, phone number, account number and the best time you can be reached.
Please let me know if you have any questions.
Thank you,
Dmitriy

Similar Messages

ICal keeps sending email notifications from all agenda items from the last 2 years. After laptop start up this action is repeated every hour. How can I stop these 300 emails coming in every hour?

iCal keeps sending email notifications of all agenda items from the last 2 years (then I bought my laptop). After laptop start up this action is repeated every hour. How can I stop these >300 emails coming in every hour?

Hi,
We have rolled out a fix for this issue.
Please log off and log back in to your machine and the issue should be resolved automatically. In case that does not work, please manually run the msi installer posted here (may require reboot).
For details, please refer to the KB article here: Multiple RunOnce keys created 11.0.10 and 10.1.13 Acrobat | Reader
Please let us know if you still face any issues.
Thanks,
Ashu Mittal

How can I stop automatic spelling and grammar corrections?, Iwill send him another. Mail keeps removing the space after I

, Iwill send him another. Mail keeps removing the space after I

have opened the "Spelling and Grammar" -Ijust did it again and found 'correct spelling automatically' Ihave now turned it off. Ihope that fixes my problem. no, it has not , as you can see this email has the same problem.
Paul Morrow

Trying to send files to After Effects, keep getting "Importer is reporting a generic error" message?

I googled around for a solution to this but haven't been able to find anything. Basically exactly what I said in the title is what happens: none of my Premiere projects will let me send anything to After Effects, it just keeps setting off a little box that says "Importer is reporting a generic error" anytime I try. This is frustrating, obviously, as the entire purpose of having all these programs together is to send them back and forth and have everything work in harmony.
I'm on a Mac, and running CS6 across all aspects of the softwares, I have the Creative Suite, so all of them are the same version of the software.

Hi DangerusZack,
Can you try what is suggested in this post? http://forums.adobe.com/thread/1050730?tstart=0
Thanks,
Kevin

My mac mail on just keeps sending the same messages even after deleted and shows thousands of emails supposed to be coming in

My mac mail on just keeps sending the same messages even after deleted and shows thousands of emails supposed to be coming in

If you have a backup, you can restore the e-mails. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Library/Mail/V2.
Thanks to leonie for some information contained in this.

Want to use balance on account to purchase music. it keeps sending me to billing information

keeps sending me to billing information when i just used gift card for purchase of music, it shows my balance but wont let me buy song

All you can do is contact iTunes
Apple - Support - iTunes - Contact Us

ITunes Stuck at verify. Keeps sending me to verify ID. Then endless loop for Billing info.

Tunes Stuck at verify. Keeps sending me to verify ID. Then endless loop for Billing info.

Hi there,
You may find the article below helpful
Apple ID: Changing your Apple ID password
http://support.apple.com/kb/HT5624
-Griff W.

HT202358 iphoto keeps sending me back to update after ive updated?

updated to yosemite i photo updated but keep sending me back to update page, round and around we go.....

updated to yosemite i photo updated but keep sending me back to update page, round and around we go.....
So you updated iPhoto to iPhoto 9.6? That is the only version that is fully compatible with Yosemite.
And are you running iPhoto 9.6 from the Applications folder? The Dock icon might still be linked to an older version, or you might be running the previous version from a backup drive. That would explain prompts to backup. Launch your new iPhoto version by clicking the icon in the Applications folder.
Your question links to this document: iPhoto '11 or later: About the Library Upgrader
Are you seeing a prompt to upgrade the iPhoto Library? You need to run the Library Upgrader for iPhoto Libraries created by iPhoto 7.1.2 or earlier. iPhoto 9.6 cannot upgrade these libraries directly to the new format. They need to be prepared. If you upgraded from a very old iPhoto version, download the upgrader as described in the link, install it, and then run it on your iPhoto library. It will be installed in applications > Utilities.

REcieved BT Bill even after giving one month of No...

Hi,
I know BT are desperate to keep customers, but when someone cancels, it becomes dishonest and i would have thought illegal for them to keep billing them.
I cancelled my BT subscription by giving 1 month's notice. I was not in any contract.
They explained to me that I have to pay 30GBP for cancellation if the new tenant doesnt take up th line. I agreed that I dont know when the new tenant will move in and if he doesnt take the same line then I will pay the cancellation ...but please close the account. Which the guy on that day confirmed to me as being processed.
For some reason though, I received an email today whereby I have been billed for next month cycle for both Phone and Broadband.
I am out of property and don't live there anymore and being billed for a service that I will no longer use and have already infomed BT for the stopping.
I called up BT to enquire. 5 or 6 phone calls later (from call center Guys in India .each of which I have to hold for at least 10 mins, and one of which the operator hung up on me! and each call costing many ££s) I was advised that there is no record for my notice in the systems. I told them a date then she managed to dig out the call (after 5 mins of hold) that I indeed made a call on the date I told but there is no record. After asking for the recording of the call and escalation to manager ...She became nice however and she said she will raise a complaint on my behalf and the manager will listen to call and will call back .
I got the call from Manager (Call Center India) on time mentioned and the manager repeats the same thing that he has gone thrugh the recording but he can't listen that I requested any cancellation. Although he confirmed the part conversation that I told them that I am moving out a new tenant will come in.
Asking for the details of conversation recording to be emailed to me He tells me that I need to pay 10pounds more as it's DAta protection (My own data and my own conversation) and gave me a postal address to send the cheque and request for the recordings.
This is highly unprofessional of BT (maybe call center guys can't understand ENGLISH) as I know why I called BT on X day and Y time... and what I requested. BT doesnt offer free phone-pleasure service :-) whereby I would call them hold the line for 30 mins to say I am moving house.. please keep on billing me :-)
It's very stupid of them telling me that I indeed called up but for What...????
Well I am clearly not getting anywhere on the phone, so I am posting on this forum in the hope that someone can steer me in the right direction to get this resolved please.
Or maybe on weekend Everything goes to Call centers in India who dont know how to deal with matters and just repeat a Script in fornt of them.
Is the only way to resolve, or is there a department that listens and doesn't leave you with your lunch break wasted and blood pressure raised?
Thanks in advance...
Sush
Solved!
Go to Solution.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they cannot deal with service issues that way.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail, when its your turn in the queue.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Send billing output to multiple email adresses

Hi,
we need to configure our output determination to be able to send billing invoices via email to multiple recipients.
In our old 4.6c environment it worked with output type 5 when we added multiple comma separated email-addresses to the customer master record.
After applying some kernel updates, this does not work anymore.
does anyone have experience with that?
I tried to set it up for output media 7 (SAPoffice) and wanted to get it working with SAP distribution list. but I struggle and I am at the point where I feel like I have tried everything.
Maybe it's just an easy setting I'm missing.
Thanks for any help.
Markus

Huey,
Read and processed your selection as you suggest. Run into issue when the output record is executed, get error message that ...
Communication type cannot be used
Message no. SVN000
Diagnosis
Message type ZD08 should be sent with communication type .
System Response
Communication type is not supported by the conversion module.
Procedure
Use one of the supported communication types:
Printer (LET)
Fax (FAX)
Telex (TLX)
X.400 (X40)
Mail via Internet (INT)
Mail via SAPoffice (RML)
Any thoughts on this are appreciated. We are on ECC 6.0 SP14.
Thanks,
Jay

I am trying to set up iCloud keychain, but it keeps sending the verification code to my land line, even tho I have gone into my apple account and changed to my mobile phone

I am trying to set up Icloud keychain, but it keeps sending the verification code to my land line (which I guess I entered back when I first got my MacBook). I have gone into my apple account and changed the # to my mobile phone, but it continued to send it to the land line. Probably is something simple, but I am not a techy!!

Hi,
As regardss to the iChat and iChat Sharing categorisation you have used.
In iChat 6 (lion) and Messages (Mountain Lion) the apps login to AIM and to Me.com
The Login to Me.com allows AIM to verify the password to the iCloud issued names (@me.com and @iCloud.com)
This "Dual" login also prevents the newer iCloud issued name from using this site
(it has extra Privacy settings that iChat can't access for your AIM and Aim valid Accounts)
Ignoring the @mac.com and MobileMe entries in the Add Account Screen in iChat and using the AIM one does not get around this issue.
AIM and @mac.com names still work in older versions of iChat.
The short answer is that iCloud issued Apple IDs do not work in iChat 5 or Earlier.
10:12 PM Friday; February 15, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

ICal keeps sending email notifications of past agenda items

iCal keeps sending email notifications of all agenda items from the last 2 years (then I bought my laptop). After laptop start up this action is repeated every hour. How can I stop these >300 emails coming in every hour? Am not using iCloud & not sharing my calendar with others. Thanks for any help!

iCal keeps sending email notifications of all agenda items from the last 2 years (then I bought my laptop). After laptop start up this action is repeated every hour. How can I stop these >300 emails coming in every hour? Am not using iCloud & not sharing my calendar with others. Thanks for any help!

My mobile skype keeps turning itself on after forc...

Well,
What can I say? Yet another inconvenient feature that Skype has purposely added I think? No no Skype. No need to send over a representative to apologize for the inconvenience. I am fully aware that you are highly unappologetic about the horrible features that you force upon your customers.
Every time I have a legit complaint about Skype I think it's a mistake only to find out it's INTENTIONAL.
I basically had to uninstall skype from my phone because it keeps booting itself up after I blatantly turned it off. And as a result when a call crashes on my desktop or my laptop the call is redirected to my mobile and uses up an HUGE amount of data on my phone and after it cost me more money because it forced my data to roll over the limit on my plan the only option was clearly to remove it entirely.
Oh skype don't worry you also don't have to apologize for forcing people to update. Because clearly forcing people to do calls in high quality was the answer as people with old computers clearly don't need skype anyways right? My sister just switched to another messanger because you seem to think that with each update it's best to make skype a heavier and heavier CPU MAMMOTH. Yep effeciency is clearly not your goal. Not even giving people the option to lower the call quality to make it easier for older or slower computers isn't needed either! Nope! Also my Samsung Galaxy S3 couldn't even RUN skype without crashing not even just the instant messanger. That phone came out 2 years ago? You know I guess if you can't have the newest and best technology you obviously don't deserve to talk to your family in another country? Because you're not rolling in the doe right? It's obvious which demographics you're aiming for! You clearly don't want poor people using your software!
It seems like with each update you just make your technology more obnoxious.

Okay, let me see if I understand this correctly. You are pressing the sleep/wake button to put the phone to sleep, and instead it is powering off? When you tap on the home button, the phone will not wake up?
Are you just tapping the button or holding it down for a period? You can try a reset, hold the sleep/wake and home button together until you see the Apple logo and then release. The phone will reboot.

Mac Mail in full screen keeps sending same email

In full screen mode, after I hit "SEND" , the email doesnt close (as if i havent pressed send).
If I keep pressing "SEND" it keeps sending the same email (unfortunate for the recipient).
The only way to releave the problem is to exit fullscreen.
Anyone else having this issue?
10.7.2

I found out what is was. I had serial mail try to send about 200 emails. Something went wrong (not sure whether it is lion compatible) and there were a load of unsent emails somewhere in the background. Funny thing was they were not showing anywhere, just when I tried to close window, an unsent message popped up.
Anyway, force quit mail as I could not be bothered to find out how many mails had not been sent, and on reopening all back to normal
HTH

Getting bill collector calls for family member's AMEX

I was an authorized user many years ago on a family member's AMEX. My responsibility was terminated several years ago. AMEX only shows on 1 report as "relationship terminated" and nothing has been reported since 2008. I am even thinking that AMEX isn't even the AMEX that the bill collector is calling about, not sure. Obviously this family member hasn't paid their card. I am guessing the bill collector googled my name (very uncommon name, easy to find my land line phone #.) I have excellent credit. Nothing can show up on my report, right? Collections, etc? I know bill collectors will do whatever it takes to get the money. Anyone have any similar experiences? I am in the clear, right? I have worked so hard to have good scores and I don't want it to go down the drain! Thanks for your advice!

RobertEG wrote:
What did they say when they called?It is an express violation of the FDCPA for them to have informed you that the "family member" even owed a debt unless that family member is your spouse.All they can do is to ask you if you are aware of the current location of the named person. If they only asked for the permissible location information without any reference to a debt, I would assume they know that you are not responsible for the debt.Actually they didn't say anything about owing a debt. I googled the phone # and everyone said it was a bill collector for AMEX. I usually don't answer but I thought it was one of those "You have a problem with Windows" people because the caller ID said OPERATIONS DIV and that's what the caller ID said last time it was them. They keep calling every day so I felt like answering this time and telling them to stop calling and that my computer is fine and they are scammers (already did that once and it was fun). They asked for _____ and I said, no he doesn't live here and if I knew how to get a hold of him. I said no of course. And then I told them this is a work # (I work from home). Then they asked if they were speaking to ____ (me) and I said yes. I don't know why I even said that. They caught me off guard because I thought it was the "Windows Support" people at first. Anyway, I just wanted some reassurance from the experts on here. I have already blocked the # and some others I don't recognize. I have never dealt with a debt collector so I was just being paranoid that something like this could show up on MY credit report since I was on the card at one time. Sounds like I'm good and there's nothing to worry about!

AT&T keeps sending bill collectors after me!

Similar Messages

Maybe you are looking for