AT&T preorder

Did anyone else here preorder the 3gs through AT&T to pick up at the store on friday? I did because I couldn't guarantee that anyone would be home for delivery on Friday. I paid at an AT&T store on Saturday (before the announcement that the pre-orders were sold out). I keep checking my order status online, though, and it still says "in progress." Does anyone's order status state something else?

Pre-ordered at the local AT&T store the day of the release announcement and I got this email this afternoon after lunch.
Your iPhone is ready and can be picked up at your local AT&T store as early as June 19th. For your convenience
AT&T stores will open at 7 AM on June 19th. Remember
you have 7 days from this notification to visit your AT&T store to pick up your order. Please bring your receipt and a valid ID when you pick up your order
and be sure your account is in good standing to avoid any unnecessary delays.
If you are exchanging a device that was purchased within the last 30 days
the device must be in new condition
with all original packaging
accessories
manuals and proof of purchase. Returns and exchanges may be subject to a restocking fee except where prohibited. Please visit www.att.com/returns for more details.
Thank you for your order
we look forward to seeing you!!!
Your iPhone is ready to be picked up at:
AT&T
<Insert AT&T address here>
Sincerely
AT&T
I also received a call from the salesperson saying I can pick it up starting 7:00 AM tomorrow.
WOOHOO!

Similar Messages

Best Buy did not honor my preorder for Smash Bros Bundle.

I would like to place a simple complaint. A little more than a month ago, I placed an in-store preorder for the Super Smash Bros. for the Wii U Bundle, which included (1) Super Smash Bros. for the Wii U game, (1) GameCube Adapter for the Wii U, and (1) GameCube Controller.
I asked MULTIPLE times if the bundle will be available on release day, which was 11/21/2014. I asked store clerks AND customer service representatives and EVERYONE I asked said it will be available. I could have ordered from GameStop or Amazon but I decided to order from Best Buy because I trusted this store.
However, on 11/21, I went into the store and asked for my preorder. I paid the FULL $100+tax amount during the preorder. The customer representatives said they didn't have any and a manager came and told me that they will look for the inventory, and I should be able to get one. No problem, I thought, because I saw TWO bundles on the shelves right in front of me for online preorders.
I wait right there for FORTY FIVE (45) minutes. A complete waste of time and I was getting impatient but I was still as nice as I could be. They come back and tell me that they're sold out. WHAT? How can they be sold out if I see TWO bundles right in front of my eyes? I ask them if I can just have one of those two bundles. They said no, they're for online preorders. This is what I don't get. I literally paid the exact same amount. I waited in the store for 45 minutes just to be told that I am not allowed to take one of the bundles on the shelves. Why do online orders have a complete reservation? Why can't I, someone who ordered in-store AND paid the ENTIRE amount, get a reservation like that? I paid the same amount, went through the same process, and I even waited an extra 45 minutes, and they tell me I can't have it. If I ran a store, I would rather give the product to someone who is ALREADY agitated and someone who ALREADY waited 45 minutes. I would be MUCH less upset if there were no bundles at all in the store, and I was able to leave after 1 minute. It is MUCH less upsetting to see that bundles are sold out, rather than staring at TWO BUNDLES RIGHT IN FRONT OF MY EYES and NOT being able to have any.
Well, how do I proceed? They tell me they can refund my entire order, and give me a $10 discount on the game alone for my troubles. I thought, well, that's the same discount as the bundle itself, so it shouldn't be a problem. Right? That's what I thought too. I bought the game and walked out of the store, still annoyed but satisfied that I can just go back, play the game, and buy the adapter and controller later. In fact, why don't I just buy it right now? Best Buy ran out of GameCube Adapters before I even left the store. So I had to go somewhere else for it.
To my dismay, I could not find the adapter anywhere. Not online, not in GameStop, not in Best Buy, nowhere. And not having the adapter has SERIOUSLY crippled my enjoyment for this game because I was COUNTING on having an adapter. I PAID for an adapter. I WANT my adapter. But I don't have one. And they are sold out everywhere. Sources say that adapters will not be available for at least a few months. MONTHS. I have to wait MONTHS for something that I ALREADY PAID FOR and something that I WAS PROMISED TO GET on 11/21/2014, NOT 2015.
SO, I would like to just place this complaint here. If I preorder something, I COMPLETELY expect to get it the day of release. I do not care about a $10 discount. I can give that $10 back if you want. I care about having a gamecube adapter that does not cost $100 online. So, Best Buy, where is my gamecube adapter?

Hello aoiara,
Thank you for reaching out to Best Buy regarding you Super Smash Bros Bundle. As I was looking into your purchase I found that Brian assisted you with your concerns through a Facebook conversation. I am happy to hear we were able to address your concerns.
Please visit our forums again any time with questions or concerns.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy Smash Preorder Bad Experience

I sent the following email to Best Buy regarding my bad experience when I went to pickup my Super Smash preorder. After hours of being on hold and being transferred to countless different people, the final explanation I was given is that Best Buy can at any time cancel a pre-order, so I had no recourse. Here is the original email I sent:
"I was writing to make bestbuy aware of a very unfortunate situation that I encountered tonight at my local best buy (Las Vegas, NV, Summerlin location). I preordered the $99.99 bundle of Smash Brothers Wii U in store, putting $5 down to reserve a copy. I have my best friend in town tonight to play Smash this weekend, so I was really excited to get off work and go grab my copy. Unfortunately, once I got to best buy, they told me that they sold my copy to someone else accidentally and that they didn't know if they would ever get another shipment. They offered me no recourse except to wait and see if another shipment came in. After driving around for a couple hours I finally found a place that still had a bundle and purchased it. It was a horrible experience and makes me regret becoming part of Best Buys gamer club. I would have gotten 20% off at Best Buy with my Gamers Club Unlocked Membership, but I had to get it at Fry's instead and paid full price. I tried to find it at another Best Buy but all of the ones in Vegas were sold out.
I would appreciate if Best Buy would, at a minimum, refund 1.) the $5 preorder I put down on the game and; 2.) the $20 discount that I missed out on with my Gamers Club membership because I had to go purchase it at Fry's. I have usually had good experiences with best buy, but this one has really soured me on buying my games at Best Buy and would hope that you guys would make sure something like this doesn't happen in the future. Preordering games is to ensure that you get a copy when it comes out, it is not a source for free money for Best Buy. I can provide any documentation you need and I look forward to hearing from you."
After talking to many different associates for countless hours I am done trying to get anything for this nonsense. The last person I talked to told me to put down the full money instead of $5 next time and this might not happen. Best Buy has lost a loyal customer because of their policy.

Hi Vote4link,
As a Super Smash Bros fan myself, it’s truly disheartening to read of your pre-order experience. Having a friend in town to play over the weekend, only to find out that your copy isn’t available at our store, is understandably frustrating and I’m very sorry if that is what happened here. While it sounds like you found another option to acquire the game, I regret hearing that it wasn’t at Best Buy!
Like zztoluca said, if you pre-ordered and your copy arrived at the store, it should have been held for you. If this didn’t occur, it was a store error and this is the last thing we want for our gamers, especially those who are members of Gamers Club Unlocked. With that, your $5 deposit will automatically be refunded to you if you don’t fulfill your pre-order within eight days if it was created on BestBuy.com, five days if created in-store.
I’d like to ensure your feedback is seen by leadership at the store, so if willing, please send me a private message and include either your BestBuy.com order number, or the Customer Service PIN located on the bottom of your in-store pre-order receipt. You can send me a private message by clicking the link in my signature.
Thanks for sharing your concerns with us and despite the circumstances, I hope you’ve been enjoying Super Smash Bros.
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Ive tried every possible way to get my ready preorder of an album to download and nothing is working... ive checked recent purchases.. going to my computer.. and still nothing.. does anyone have an answer as to how i can fix this? i just want my music!!

i have gotten my email that me preorder of an album is ready.. clicked on the link and got brought right to the home page of the itunes store.. went on my computer and checked all the recent purchases but i still cannot find my "purchased" music anywhere.. does anyone have an answer for me? im really aggravated.. a nice answer of how to get my already paid for album would be GREATLY appreciated..

Hello nicolefromlisbon
If the download link is not working to get your Pre-order, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

What is the actual status of my Silver iPhone 6 Plus 128GB preorder that was confirmed completed by 3:35AM EST? Reps and websites and emails are ALL messed up.

So, I placed my order by 3:35 AM EST for my Silver 6 plus 128GB. All the way through the process, from selecting the phone to the submission confirmation screen on the web it stated delivery by 9/19. I received my email confirmation and that showed the order date as 9/12 and the delivery date as 9/12. Well I knew that would not be right.
So then I go online to check the order status and it states the order has been received and the expected SHIP date is 10/14. WHAT?!?
So I called Vz and spoke with a rep who stated that he wasn't sure why it showed that but my ship date would be 9/19. Call #1
Well that's fine, I knew he probably mixed those words up.
So then I check on 9/13 to see if it was updated online, still showed 10/14. So I call again and this time the Vz rep places me on hold then comes back and says I am sorry to say that your expected ship date is 10/14. Flustered and irritated I ask how that can happen and change from all the other notices stating the 19th (or sooner according to the email which she laughed about). Call #2
So today, I decide to check again after Noon EST and now all day it has said that the expected ship date is NOT AVAILABLE?
Checking this community, looking at tweets and posts I see all conflicting information, some people getting getting ship notices but most of those are just the 6 and not the plus.
Where can I find a straight answer. I have seen another poster state that anyone who completed their order the first couple hours of ordering on the 12th will definitely receive on the 19th according to what they have been told by a Vz rep but honestly with the mixed messages I have seen personally I am not putting a lot of faith in what was told to him.
OH, also I can only check my order by my preorder confirmation and not my order number. When trying to check with my order number it gives an error message saying that is not a valid number.
I have been a customer for almost 20 years, and this is making me think about switching.

We know everyone is super exited about these great phones. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address.
TrevorC_VZW
Follow us on Twitter @VZWSupport

Upgrade to Iphone 4S (preorder) online using another upgrade

Hello, I have read other peoples questions on upgrading to the 4S using someone else's plan, I just wanted to confirm that I understand it properly.
I will be using my moms upgrade to get the 4S
as I understand, when I preorder, I will use her line to order the phone, then once I receive the phone, I will activate it on her number, then reactivate her phone on her number and activate the Iphone onto my line, correct?
A few more questions, How do I deactivate the data plan on her line? Do I have to go to the store to do this?
My moms phone is a flip phone, how do I activate a flip phone? or does it vary depending on the make and model?
When I go to activate my phone onto my line, how do I tell the phone I want to activate it on my line and not my parents line? will there just be voice prompts to follow to change what line it will be activated on? Or do I do it online from the Verizon website?
Finally, I assume that my unlimited data plan will stay unlimited, even when upgrading through someone else's account, correct?
Thank you to anyone who replies!

Hello wmuav8tor,
I'm glad you asked about the alternate upgrade for the Iphone 4S pre-order. I knew that this question was going to come up sooner or later, which is why I'm excited to answer all of your questions. For simplicity, I will explain the equipment activation process in three parts.
Part 1: Once the pre-order is completed on the qualified line, the two year agreement needs to be accepted. You may have to activate the device on Itunes on the qualifying line to confirm this change. Hopefully the qualified line has an Itunes account of it's own, which will make the process much easier. Because it's a smartphone it will require a data package if one isn't already on the qualified line.
Part 2: Once activated, you can do an electronic serial number (ESN) change at My Verizon. Here you can reactivate the original device on the qualified line and release the Iphone 4S's ESN for use on the line of your choice. I recommend that you review the features on the qualified line to ensure that you haven't removed any services by accident, like unlimited data.
Part 3: Complete the ESN change on the line of your choice to use the Iphone 4S on an reactivate again on Itunes. I recommend having two different Apple IDs when doing the equipment swap, one for your mom and one for line that will be using the Iphone 4S going forward. Assuming that the line that you want to use the Iphone 4S already has unlimited data then you will be able to enjoy this package after the device activation.
Side note: Unlimited data packages cannot be added on a line that does NOT already have it. So if the qualified number has it and the number of choice doesn't then current data pricing is required.
Feel free to respond is you have any additional questions or concerns.
Thank you...

I want to preorder a book that will be available this fall, but I'll be living abroad for a short time when it's available for download. Will the book download for me while I'm living abroad, or do I have to wait to get back to my country?

Specifics are: Currently living in the U.S. and will be studying abroad for a semester this fall in London. I want to preorder a book that comes out in October and be able to read it while I'm over there, but I don't know if the book will download for me since I won't be living in the U.S. Has anyone had any experience with this sort of thing?

Thanks for your concern M.r kamran well, i am doing OCA or certification for 11g i thought its the latest thing i am really new in this field and have no idea about this world..as you said that the book i m reading which is ...Oracle Database 11g: SQL Fundamentals I Exam Guide (Exam 1Z0-051)..you said that this is book is enough but the thing is i am not satisfied there are only one lab question and 10 MCQS after each chapter which is i think is not enough to clear the exam...so the problem is i need some material or work book any exam patern or something like that ..where to buy them or how will i get approach of these things? so please if anyone knows where to get those things and how..i will be so much thankfull ..

If I preorder an iPhone 5 will it arrive at my house on the 21st or is that when it'll ship? I would like to have it the day it comes out so if it would be faster to order it online and then pick it up from the apple store, let me know! Thanks

If I preorder an iPhone 5 will it arrive at my house on the 21st or is that when it'll ship? I would like to have it the day it comes out so if it would be faster to order it online and then pick it up from the apple store, let me know! Thanks

My experience is with the iPhone 4S and the "new" iPad, both of which I ordered early on the opening pre-order day. In both cases the wording from Apple during the media event was "pre-orders will start on ABC date for delivery on XYZ date" which was also the same day they were to go on sale in stores. In both cases, the UPS truck rolled up earlier than usual XYZ date as promised to hand me my new iPhone/iPad. In both cases there were instances of confusion due to some pre-order confirmations stating incorrectly "SCHEDULED SHIPPING DATE: XYZ". In both cases that caused much fear, panick, and trepidation that fed upon itself as it permeated a widely scattered forum linked community of "adults" that seem to collectively revert to a state of childish impatience and ultimately child-like glee as they obsessively refresh their dedicated tracking browser window; become convinced that there is no hope of escaping the dread delayed shippment, and then finally receive their new toy exactly when they were supposed to. Not that I personally would ever succumb to that of course. Er uhm ... it's just what I've seen you know .. nothing I can really relate to.

Awful shopping experience and potential massive system flaw on Preorder Consoles

Hello, I wanted to take the time to write a lengthy post as it seems BB Corporate is active here and tends to take the feedback given here seriously to document my terrible shopping experience recently at BB store #293 in Rockville, MD.
To give some background about myself, I am an ITPro that has very fond memories of buying some of my favorite tech toys through the years from BB when I first started getting paychecks in High School and I'm now in my mid-30s with considerably more spending power. Even with the rise of online competitors like Amazon and Newegg, I still had a soft spot for BB and their big box presentation while local competitors like CompUSA and CC fell by the wayside. I was happy to see BB make a comeback in recent years and their RewardsZone (MyBB) rewards system has been a mostly trouble-free experience since its inception.
Over the last few years, I tended to make a lot of my big ticket purchases at BB due to the flexibility of their no interest financing, or the option to get 5-10% rewards on purchases paid in full, enough to qualify me for various levels of Elite membership ($2500-3000 spent per year). I was on track again for similar spending this year with the purchase of a Surface Pro 3 for my girlfriend, which I paid in full to receive the 10% in rewards for ~$90 in Reward Certs.
We decided to check out the new consoles as well, and she favored the white edition PS4 so we went ahead and pre-ordered the white PS4 Destiny bundle on Aug. 29 2014 on a whim. I took the option to pay it in full to get the benefit of the 10% rewards and was assured by the sales rep Jesse that the 10% rewards wouldn't be a problem when I picked the console up after the promotion ended, because I had already paid in full.
So we came back on Destiny launch day, 9/9 and it was perfect, great in-store experience that you simply cannot get buying online. Walked in, Jesse was there again and had the console under the counter and even the local Sony rep was there, talking up the game and console. Best part was they started throwing SWAG on us, PS4 lanyard, Destiny Bundle T-shirt and apparently there was even a free Gamers Club Unlocked membership I didn't even know about (I do a lot of research on my buys but again, this was bought on a whim) that was active, so I really felt great about my purchase with a fantastic in-store experience. We went ahead and picked up Last of Us Remastered too, since we loved it on PS3 and we got 20% off with our new Gamers Club membership!
But that's when things started to go downhill. Apparently there was a new employee working that day that Jesse was training, I am not sure if that was where things were missed, or what, but Jesse has provided me great service in the past so I don't really fault him here. We also wanted to apply the $95 in certs to the transaction that would have totaled around $463, so with the original prepaid amount of $450 minus the $95 in certs, we should have been owed ~$80 back to the card.. Instead, I was asked for my BB Credit Card again and it was swiped thinking that was to get the ~$80 back on the card, but apparently it charged the card again for the balance of $463 minus $95 in certs. I thought the transaction was a bit off, but figured they would just reverse the original $450 prepaid amount to charge the new transaction.
Fast forward a month, on 10/11, I checked my BB Credit Card statement to pay off the PS4 and was shocked to see an interest charge. In 3-4 years of having this card, I have never been charged interest once. It was a non-trivial amount of $13 and I traced it back to the 8/29 pre-order for $450 that I thought was reversed in-store. I was then even more shocked to see the 2nd $364 transaction on the card, so I had essentially PAID FOR TWO Playstation 4 consoles!
So I immediately gathered up all my documentation (CC statements, RZ print outs, pre-order and in-store pick up receipts) and headed back to Best Buy. It was a Saturday so things were busy, but the initial CS reps were responsive and tried to help with the situation. The problem is, no one knew how to fix it. Apparently, there is/was a *MASSIVE* glitch in BestBuy's point of sale system where you cannot apply both a preorder AND a RW Cert to a single transaction. The system applies/attaches the preorder to the transaction but does not reduce the balance by that amount, because it is overwritten by the Reward Zone cert transaction. It took at least 1 hour for 2 knowledgeable and extremely helpful tech managers (Alan and a woman I believe named Sheila) who almost immediately identified and acknowledged they had seen this problem before. They also said the sales reps should have known this.
The problem was they kept insisting they could not simply return/void out the in-store 9/9 transaction of ~$363 because it was over 1 month and closed. They also said they could not simply refund the $450 prepaid amount because the system was showing it was already applied to the in-store pickup transaction, even though the receipts, my CC statement all clearly show the in-store transaction was NOT reduced by the $450 prepaid amount.
Now here's where things get ugly, one manager, Nucleo, was called over and simply did not have any intent to help. One of the employees I would prefer not to name said they believed he just didn't know how to fix the problem and they would prefer to just go to their General Manager, Dave. Dave was busy on Saturday, I am sure, so it took him some time to come over, but he genuinely seemed interested in fixing the problem. Together with Sheila, they came up with the solution of voiding out the in-store transaction manually, and then scanning a return for a $15 accessory item to make me whole on the interest I was charged. They also said the prorated portion of the Reward Zone Certs of ~$87 would be refunded to my BB account within a few days.
I thought that would be the end of it....until I checked my BB account a few days later and was shocked to see I had a NEGATIVE balance in RZ points. Voiding the in-store transaction of $363 without refunding the $87 in RZ certs left me in a negative balance! Again, I made my way to the Rockville BB store with all documentation in hand and this time, I packed up the PS4, which I had seldom-used at this point because I simply did not feel the transaction was completed. I fully intended to just return the system and either wash my hands of this transaction, or return it and try to complete the transaction from scratch.
This time, unfortunately, the GM Dave was not on duty, it was only Nucleo. Sad to say, he actually provided better customer service when he tried to ignore the problem. This time, he tried to indicate it was MY FAULT that I allowed myself to be charged twice, asking "what I want to know is, if you paid for it why did you let us charge your card again?". I replied that it was a FLAW IN BB's SYSTEM and that I assumed HIS employees knew what they were doing because I simply do NOT PREORDER consoles on a weekly, monthly or even yearly cycle. At this point, both of our voices and tempers were escalated, it was one of my most unpleasant in-store experiences especially knowing I was being wronged and this person Nucleo had no intention of trying to fix the problem caused by BB's system. In all of this transaction, this dealing with Nucleo is the only reason I am writing this post now, I feel everyone else did their best to try and fix the problem, but this guy is just in the wrong business because his customer service skills are awful. Ultimately the visit ended with no resolution, the employees that had been helpful throughout (Alan, Amber, and one other tall younger man) insisted the certs of $87 would get credited back in a few days and the credits for the original $450 prepaid would also come but may take longer after they spoke with MyBB reps on the phone.
So I waited patiently for another 2-3 weeks and the points from both the prorated $87 rewards (original $95) and the estimated 2250 points ($45) from the 10% $450 prepaid amount had still not yet arrived. When they didn't, I took a different tack and contacted MyBB Elite. The rep was responsive and understanding, and it took a good 10 minutes for her to get her bearings while I explained the situation. I also provided all of my documentation and she was able to verify and document it in her notes. She immediately re-issued or pushed through the $87 in Reward Zone certs from the refunded in-store transaction while I was on the phone, and said the remainder $450 was also in process and should come through in 5-8 business days.
I had to call 2 more times, both times the reps insisted the $450 prepaid was still in process and approved, but it was most likely the same glitch that prevented the prepaid from being applied properly, it simply could not get points attached to it because it was counted as part of another transaction. The 3rd time I spoke with a supervisor/escalation rep and they said the transaction would be funded.
Finally, I called up again a few weeks ago and was at my wit's end because I still did not see a resolution. Somehow, this rep was able to push the amount through which was $45. It was unattached to the original transaction as just Customer Satisfaction. Throughout this experience, I do feel everyone was interested in trying to get this resolved for me except for Nucleo, who really tried to make me feel like this entire ordeal was MY FAULT. The BB rep on the phone apologized and said she hoped this had not impacted my willingness to shop at BB in the future, but I answered frankly, that it has impacted my willingness negatively, as there was numerous deals on various tech toys and gifts in the last few months that I simply did not feel good about making at BB due to this experience.
I wanted to post this so that you can use this feedback as it shows how quickly someone's opinion and preferences can change on a single bad shopping experience. And while I am not one who is going to take a faux-stand and say I will never shop at BB again, I will certainly look at more alternatives rather than going to BB for certain buying habits in the future. Oh, and someone should speak with Nucleo, he is absolutely in the wrong line of business.
Thanks for reading! I will be happy to provide any documentation or member # via PM for your verification if you are interested. Some of the dollar amounts are rough/estimated as this transaction is now so old it no longer appears on my recent 3 month history.
Regards,
Jerry

Dear Jerry,
Thank you for coming to us on the forums and sharing your recent tribulations around this purchase. I can fully empathize with your disappointment in the treatment you spoke of in your post as I have experienced this with other retailers in the past as well. Any frustration this lengthy experience may have caused you is completely understandable. For something that seems like it should be so simple from a customer standpoint like correcting rewards points, can sometimes not be so cut and dry on the other side of things.
I had the pleasure of being a manager in our stores for a couple years before I came to work at the corporate level. There were interactions that challenged my knowledge level and my patience in that time, but I was always working to educate the customer and leave them feeling heard and appreciated. This should be the goal of all of our managers to express through their words and actions with our customers. My apologies if you didn’t witness this in your exchanges with Nucleo. I can fully empathize with your disappointment with the treatment you spoke of in your post as I have experienced this with other retailers in the past as well. Using your email address you supplied here on the forums, I was able to verify your interactions with our phone support and that your points issue appears to have been corrected. This process should not have taken as much effort and follow up on your part as it did.
The information regarding the preorder points issue you described has been documented here for review by the appropriate business teams. Your feedback has also been passed along to the General Manager at the Rockville, MD (store 293) location to be used for coaching and training with his team. Please don’t hesitate to reach out to us with any other questions or concerns. I am genuinely sorry that this occurrence has damaged your inclination to come to Best Buy for your technology needs, and I hope you will continue to visit our stores in the future. Your loyalty is much appreciated.
Warmest regards,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

Business Preorder - Lack of Support

I wanted to express my disappointment with the lack of support from Verizon. I decided to take part in the iPhone 6 preorder Friday Morning. I got my order in at 2:14am Central or 12:14 pacific. This was only 14 min into the preorder. I took screen captures of the summary page and of the status of the model when I placed the order. For some reason there was an error with my order. This error had nothing to do with my side but rather Verizon. Our account page indicates a 9/19 delivery but at 12:57pm on Friday we received an email saying that the date was 10/21. I have been trying to get an answer since Friday afternoon and this was the response that I got back. I can understand making mistakes but the unwillingness to make things right is what frustrates me the most.
As you can see from this screen shot the order was placed 14min into the Preorder.
After the order was placed I took a screen shout of the inventory page.

Hi Christine,
but in the BC case you need to remember one more thing...
JDK 1.3
from java.sun.com
J2SE 1.3.1 has begun the Sun End of Life (EOL) process. The EOL transition period is from Oct 25, 2004 until the General Availability (GA) of the next Java version, Java SE 6 (code name Mustang).
so even if SAP will provide any updates it may not
work with unsupported java right ?
and java SE 6 will probably be sooner than
end of BC support I believe
Regards,
michal
<a href="/people/michal.krawczyk2/blog/2005/06/28/xipi-faq-frequently-asked-questions">XI FAQ - Frequently Asked Questions</a>

Problems in creating a preorder tree node arraylist

Hi, i want to create an arraylist containing a preorder tree node's name, the program compiled well but every time it gives error when i press the "Output Preorder" button to create the arraylist, the following is the code, can someone help? Thanks a lot!!
                JButton outputPreorderButton = new JButton("Output Preorder");
outputPreorderButton.addActionListener(new ActionListener()
     public void actionPerformed(ActionEvent e)
        for (Enumeration evev = tableTreeRootNode.preorderEnumeration() ; evev.hasMoreElements() ;) {
               System.out.println(evev.nextElement());
               String s = (String)evev.nextElement();
               tableTreeNodesArray.add(s);

Yeah, well, it will "give error" (as you so precisely and informatively say) if there's an odd number of nodes in your tree. Consider your code:System.out.println(evev.nextElement());
// Get element number 1 and print it.
String s = (String)evev.nextElement();
tableTreeNodesArray.add(s);
// Get element number 2 and add it to the list.So, the odd-numbered elements you print. The even-numbered elements you add to the list. If it happens there are 31 nodes, then an error will occur when you try to get node 32.

World of Warcraft: Cataclysm CE Preorder

Greetings unto both the Alliance and the Horde,
It has crossed my desk as I have been diligently typing responses to the many customer concerns I am a steward of that we weren't able to meet demand for some of our preorders that were requested to ship directly to your home.
Right now the best option for you to explore is to see if a BestBuy.com representative can switch your preorder to a store near you. You can reach them through 1-888-BESTBUY 24 hours a day. I'm sorry that this happened for some of you and I can promise that we will do what we can to help you get your copy of one of the most compelling PC games out there.
Below I've copied some messaging you should have had emailed to you if yours was one of the affected orders. Please work with a BestBuy.com representative to find the location nearest you or to have a standard edition mailed out to you ASAP.
“Thank you for your recent
order of World of Warcraft: Cataclysm Collector's Edition (sku 1255535) on
BestBuy.com.
As you are aware this item
released on December 7, 2010. Your order is currently on backorder; and
unfortunately, BestBuy.com
will not be receiving more product. If you are still interested in this
product please call us
toll-free at 1-888-BEST BUY (1-888-237-8289) and we will update your order
for you to pick up at your
local Best Buy store today!
We would also like to inform
you that the standard edition is available, and we would like to offer
this
to you with free expedited
shipping. If you are interested please contact us toll-free at 1-888-BEST
BUY (1-888-237-8289) and we
will place an order for this item.
Because you are a valued
customer, we would like to offer you a $10 Digital Coupon* code
toward
your next purchase at www.BestBuy.com.”
Thanks to all of you for being Best Buy Gamers! We really do appreciate you and hopefully we can continue to support what you need.
Game on!
Josh|Community Connector | Best Buy® Corporate

So, Neihn...do you plan on being a Jedi or Sith?
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Smash Bros Preorder Bundle Not Available In Spite of Email Saying it Was Ready for Pick Up

I had preordered ({removed per Forum Guidelines}) the Wii U Smash Bros Bundle (SKU: 7493005) on 8/4/14 at bestbuy.com utilized the pick up in store option (may be the last time I do that). When I went to the Middletown (461), NY store to pick it up yesterday before 3pm. I did not anticipate any issues since I received an email saying that my order was ready for pick up and have never had a problem when I have gotten such an email.
When I arrived at the store, I had to wait for someone to finish with another customer. The associate attempted to find my game, but it was not at the customer service desk. She had another employee look elsewhere, but I had to leave. The and the game was not found. I had to leave to pick up my daughter from school, so she took my name and number down. About 10 minutes later I got a call telling me that the store oversold its preorders and there was a system error. I was told that it would be in sometime in the next week.
After getting my daughter, I went back to the store because I could not understand how this happened. This time, I was helped by Brittany. The game was still not there and I was given the same explanation. I asked how preorders were filled because I had preordered in August and it just seems strange that I would get an email telling me that the product was there when it was not. Based upon what others have written that they were told, it seems that online preorders should have been satisified first since they are paid in full.
Brittany was quite helpful and called the Monroe, NY (1394) store to see if they had a physical copy since the computer system said they did. Whoever she spoke with in Monroe confirmed that they had a physical copy and Brittany asked that it be held at the in store pick up desk. She then transferred the store pick up over and I drove to Monroe with my family in tow.
When I got to Monroe, I had not gotten an email confirming that the pick up was ready, but I went to the desk anyway to explain the situation. Victor looked around and did not see it. A shift leader/manager came over to assist, but there was no physical copy. I was understandably upset. The shift leader/manager called around to other stores to locate a physical, but to no avail.
After waiting nearly 30 minutes, I came up with another "solution" because my family was on the brink of a meltdown give that it was after 5:00 pm. So, I got a copy of the game and the gamecube controller, which are 2 of the 3 parts of the bundle that I ordered. The only missing component was the controller adapter ($19.99), but since that was available in stock online at Best Buy.com I figured that I would get that in a couple of days.
So, being that I am in the Gamers Club Unlocked, I get 20% off new games. The Bundle is $99.99, so I got it for $79.99 before tax. But if I buy the components parts, I would only get a discount on the game and not the controller and adapter because the discount does not apply to hardware. The shift leader/manager agreed to give me the appropriate discounts so that my total cost when I purchase the $19.99 adapter would not exceed $79.99 pretax. So, while I was made "whole," I really wasn't because I did not have the entire bundle and I wasted at least two hours of my life.
So, after leaving the store I promptly place on order ({removed per Forum Guidelines}) for the adapter on my smartphone. It says that it should ship so that I would get it by 11/26. No problem right? Wrong, because I get a subsequent email saying that it is backordered and that I can expect it sometime between 12/5 and 12/17.
So, I would like some type of compensation for my trouble. I would be happy with a $25 gift card. I should not have to deal with this type of issue, especially when I place a preorder so far in advance and spend several thousand dollars a year in your store.
1. How can you oversell a preorder? That is like overselling movie theater tickets. It is an unacceptable business practice.
2. How can an employee identify an item in stock in another store, confirm its existence, and then it not be there? Thankfully, I only had to drive 20 minutes back and forth, but it was 40 minutes that I did not have to drive.
The only positive in the whole thing was that the shift leader/manager in Monroe was so understanding. But even there, I had to come up with that idea.
I would appreciate a response and at least the above compensation.
Thank you.
Sincerely,
Darrell {removed per Forum Guidelines}

Hello darrell521,
I can’t thank you enough for the amount of detail you’ve provided in your post! Our in-store pickup process should be very streamlined for our customers who pre-order games at Best Buy and what you’ve described with your Super Smash Bros pre-order is quite the opposite. I sincerely apologize for the effort you had to put into redeeming the items needed to recreate the bundle, especially since you should have simply been provided your original copy upon your first arrival to our store!
In reviewing your BestBuy.com order for the adapter, I see that it actually did ship and I believe you’ve already received it! I’m happy to know that it’s very possible you’ve been able to play Super Smash Bros the way you originally intended. With that, I’m going to send you a private message with further information in regards to your purchases. Keep an eye on your inbox, which is located to the top right of your screen when logged into the forums.
Thanks for sharing your feedback with us on the forums and you’ll be hearing from me soon.
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Verizon messed up my iPhone preorder and then did nothing to make it better, except waste 3 hours of our time today.

I'm seriously considering taking my line, as well as the two other lines in our family, to another carrier after our experience this week. We've been with Verizon for years and NEVER have we had worse customer service than this past week. First, we wait hours on the phone and on their website preordering the iPhone 6 on the release day (my current phone battery is quickly dying and we wanted to replace it as soon as possible with my upgrade). Then the next morning, we order some accessories, but were told by a rep that we had to cancel the internet order for the accessories and phone the order in to an agent in order to get the promotion. So, the rep goes ahead and cancels the accessories and at the same time, he cancels my iPhone 6 preorder WITHOUT TELLING ME. This morning, I get a text saying it's cancelled, so we call up to figure out what's going on, and now the phone that we stayed up all night for (it wasn't released until 3 AM here) and was supposed to ship in a couple days won't be shipped until mid to late OCTOBER. All because the Verizon rep couldn't figure out how to cancel an iPhone case and instead cancelled the phone. And they were horribly rude about it and insisted there was no way to fix it and get us back our spot in line (and instead, they told us the only recourse for us is to spend all night in line at the store to see if we can get it on opening day--uh, no. We already stayed up all night. YOU made the mistake, not us.) And do you think they offered anything to fix it? Nope--their mistake makes our order delayed 6 weeks and we don't so much as get a credit on our account or anything. Why is Verizon the most expensive cell phone service, but seems to have the absolute worst customer service out of any of the carriers we've used? We've now spent almost 3 hours on the phone today with Verizon--most of it on hold,only to be told that they can't fix THEIR OWN MISTAKE. I hope that mistake was worth losing a customer, because with 3 lines, that mistake could cost them nearly $4000 over the life of the contract, just because they couldn't exercise good customer service and either fix their mistake, or make it right with the customer if there was nothing they could do.
I've never been more angry at a company--not because they made a mistake, but because they were so rude and arrogant about it, and did NOTHING to try to make it right and keep us as a customer.
Is this normal for Verizon? Am I wrong in thinking that when they make a huge mistake like this (I mean, most people don't stay up to pre-order on release day just to be happy with an unexpected cancellation and then having to deal with the phone selling out), they should be offering a significant credit or free accessories or something in order to keep the customer?

Welcome to the club! They screwed up my account by renewing my contract last February when I lost my iPhone 5. Problem is I paid full price for the new phone so they should have not extended my contract. As my original contract was supposed to be up this month; I was preparing to order the iPhone 6 plus. 2 days prior to the pre-order I was logged in to my account to verify my eligibility and freaked when I say my phone would not be eligible until Feb 2016! I called them and told them that was incorrect as I paid full price... after spending almost 1.5 hours on the phone, they confirmed that they messed up and coded my account wrong, they acknowledged their mistake an promised me that my account would be cleared up in time for the preorder.... well one day later... nothing! So I call them again... the agent confirms the case but says she needs to verify that I paid full price for the phone. I asked why as the day before that agent said she reviewed the sales record from the Verizon store and showed that I paid full price (800.00)... I asked why does she need to do it again? So after over 2 hours on the phone (since the Verizon store was closed) she said she could not do anything as she could not get a copy of the receipt. I asked what happened the day prior, how did they do it? The agent was able to pull the receipt and confirmed me paying full price, confirmed Verizons mistake. It was like ground hog day! Except this time I did not even get the fake promise I received the day prior. So 5 hours of my life wasted.... no resolution... pathetic... Im done wasting my time trying to correct your mistake Verizon..fix it or I leave

Where do i find the reference number for my preorder? and yes i no this is prob a dumb question but i cant find it anywhere......

Where do i find the reference number for my preorder? and yes i no this is prob a dumb question but i cant find it anywhere......

Hi droidboy52999,
Your email won't have the same confirmation number as it was ordered over the phone. You will need the last name used for the order, the location code (this ends in 01) and an order number (five to six digit number). Please keep us posted if you need further assistance with this.
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

Why can't I download my preorder?!

I preordered 'She & Him - Volume 2' some time last week. The release date was March 23rd. It is now March 25th and I STILL can't download my album. I never received the email letting me know it was available for download. When I click on 'Manage my preorders' I only have the option to cancel it. And when I click "Check of Available Downloads", it just says that everything has been downloaded for my account. That album is not on my computer or anywhere in my iTunes. I'm really frustrated because I preordered it for an iTunes exclusive song so if I cancel my preorder and just buy it, I won't get the song.
I did try signing out of the iTunes store and signing back in. Restarted my iTunes and my computer. Nothing. I'm thisclose to saying screw it and just buying it somewhere but I really want that song. I'm hoping someone can help me.
Thanks

Contact the iTunes Store Customer Service department through the form you'll find by selecting the most applicable section of their Support page and explain the problem to them.
Regards.

AT&T preorder

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