What is the actual status of my Silver iPhone 6 Plus 128GB preorder that was confirmed completed by 3:35AM EST? Reps and websites and emails are ALL messed up.

Question

So, I placed my order by 3:35 AM EST for my Silver 6 plus 128GB.  All the way through the process, from selecting the phone to the submission confirmation screen on the web it stated delivery by 9/19.  I received my email confirmation and that showed the order date as 9/12 and the delivery date as 9/12.  Well I knew that would not be right.
So then I go online to check the order status and it states the order has been received and the expected SHIP date is 10/14.  WHAT?!?
So I called Vz and spoke with a rep who stated that he wasn't sure why it showed that but my ship date would be 9/19.  Call #1
Well that's fine, I knew he probably mixed those words up.
So then I check on 9/13 to see if it was updated online, still showed 10/14.  So I call again and this time the Vz rep places me on hold then comes back and says I am sorry to say that your expected ship date is 10/14.  Flustered and irritated I ask how that can happen and change from all the other notices stating the 19th (or sooner according to the email which she laughed about).  Call #2
So today, I decide to check again after Noon EST and now all day it has said that the expected ship date is NOT AVAILABLE?
Checking this community, looking at tweets and posts I see all conflicting information, some people getting getting ship notices but most of those are just the 6 and not the plus.
Where can I find a straight answer.  I have seen another poster state that anyone who completed their order the first couple hours of ordering on the 12th will definitely receive on the 19th according to what they have been told by a Vz rep but honestly with the mixed messages I have seen personally I am not putting a lot of faith in what was told to him.
OH, also I can only check my order by my preorder confirmation and not my order number.  When trying to check with my order number it gives an error message saying that is not a valid number.
I have been a customer for almost 20 years, and this is making me think about switching. 

Answer 1

We know everyone is super exited about these great phones. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address.
TrevorC_VZW
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