Ato restore my iPhone it turns off on me. I try to reboot it and it does the same hing. When I click on restore on the computer, the phone turns off in he middle of the file extraction. What do I do now?
I cant seem to restore my iPhone it. I try to reboot it and it goes to a connect to iTunes screen. I connect the phone to the computer and when I click restore in iTunes, the phone turns off in he middle of the file extraction. What do I do now?
Restore as a NEW device. Don't use backup at all. Your backup may have corrupt data causing the issue.
Similar Messages
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I have a Sony Vaio labtop with Windows Vista, just updated to the new Firefox and now when I go to add a tab in the same window, it won't allow a new one. I clicked the + button/tab thing a bunch of times and nothing happens. What can I do to fix this? I'm not very computer literate so step by step directions would help alot. Thanks for any help.
You're welcome
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When I installed itunes into my old computer (loaded with Windows Vista) it deleated my CD burner and would only allow me to burn via itunes - I had to go in to Best Buy to have them fis the problem but was told not to download new updates for itunes or it would do the same. with this fix I am not able to burn CDs from itunes which is a bummer. If I download itunes onto my new computer (loaded with Windows 7) is it going to do the same thing or has this problem been resolved?
Copy them from your old computer, or your backuo copy of your old computer. to your new one.
The music sync is one way - computer to ipod. the exception is itunes purchases. -
Grrr. I switched out my iPad mini today. For my 2 magazine subscriptions, I entered my log in information. Then I clicked link for 'restore past issues.' I was then prompted for my Apple ID and pw. I'm repeatedly getting message that my ow is incorrect, which it's not. Help!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
My ipod touch will go back to the home screen when I click on an app
Why dose my I pod touch go back to the home screen when I click on an app somtimes or it will turn balck?!?!?!? What should I do ??
Apps crashing
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
I updated my phone and my husbands to the 5.0 OS now everytime I enter a new contact he get's it. We don't want the same ones. How do I stop it from syncing our phones?
You linked them both to the same Apple ID and thence to the same iCloud account. Don't do that.
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I successfully deleted a user from my MacBook through the Users and Groups window in System Preferences. But now I cannot close the lock in the bottom left corner of the box. When I click on it, I briefly see a word that I think says "reauthorizing" but the word flashes too quickly to tell for sure.
If you are admin.
Try restarting your Mac. -
After following all of the instructions in the help site I get the ipod to the Disc Mode but nothing happens when I click on restore. Help, my wife thinks I'm sabotaging her ipod.
When you have a compatible Numbers file in icloud (from Numbers on a mac), then when you invoke Numbers on a device, that file immediately shows up in the main window that lists all documents in Numbers. (Same thing for Pages.)
I haven't used Numbers, only Pages, so I just made a test. Created a Numbers file on the mac and "move to" iCloud. On my iPhone, the file didn't show up - hmm. Then I remembered I had turned off wifi and in settings have 3G data for documents turned off. When I turned on wifi and went back to Numbers, the file appeared.
I suspect you need to import the Excel file into Numbers and then save it as a Numbers file to iCloud, using "move to".
Using Mountain Lion and latest iOS and Numbers/Pages. -
Hi All,
I'm using an iphone 4.Last friday my iphone dead and not able to turn it on. I have tried to connect to itunes +Home button + power button it say's Iphone in DFU mode and asking to recover but when i click on restore it gives 1644 error. plz sugguest.
my os version: 4.2
Firmware: 02.10.04FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
I was using my old iPhone 4 as an iPod for 4 months when one day I got this error message saying "phone is deactivated visit your local to reactive" ... what the heck??? now the freakin thing won't even charge!!!
Nope. I've already turned off cellular data. It happens regardless, as soon as it is done powering on.
I suspect it might just be built into the phone's firmware to do that... and I have to hit "ignore" whenever it happens, but I just wanted confirmation of that... -
HT1414 when I click on restore it opens the documents library, what do I do
Hi there
I want to restore my ipod touch because I forgot my password, but when i click on restore
it opens the documents library.
What do I do then?
Please help
Thanks- Reboot the computer
- Delete any existing firmware files. The are located here
http://osxdaily.com/2010/12/08/ipsw-file-location-mac-and-windows/
and try again
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
When I click on free upgrade to Mavericks it says 'we could not complete your purchase, The product distribution file could not be verified. It may be damaged or was not signed.' What should I do? Thanks
Several causes for this problem have been reported. Please take each of the following steps that you haven't already tried. Stop when it's resolved.
Step 1
If possible, test on another network, such as a public hotspot (if the computer is portable) or the hotspot created by a mobile device. A network gateway that blocks some traffic, most likely on a company or university network, could be causing the error.
Step 2
Back up all data.
From the menu bar, select
▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Step 3
Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, there will be an indication that indexing is in progress.
Step 4
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.
Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
I just started a free trial of the Adobe XI product that allows me to create an editable PDF. I'm done creating the form and ready to export it. When I click Export PDF from the File menu, it says Adobe encountered an unexpected error. What am I doing wrong?
Good to know — there is no such application as "Adobe XI".
"Adobe" is the name of the company.
"XI" is indicative of the use of either Acrobat XI or Reader XI.
Neither Acrobat XI Pro (for which Adobe provides a free, fully functional 30-day trial) nor Adobe Reader XI (the free to download and use PDF viewer that Adobe provides) have an "Export PDF" entry under "File".
"Export PDF" only is present in Adobe Reader XI over on the right on the "Tools" panel.
The "Tools" panel provides a way for a user of Adobe Reader XI to connect to various By Subscription online services (gotta pay eh).
Export PDF is one of these. A subscription lets you send a PDF file to the online internet service (aka "cloud" service). The service then exports to a supported file format (Word / Excel / ...) and the user selects / directs where the output file is to be saved on the user's local machine.
Of course to use any of the online subscription services one must have an active (paid up in full) subscription to the service.
So ---- As described the puzzle pieces don't fit eh.
What specific Adobe (the company) applications are you using?
Acrobat XI Pro? Adobe Reader XI? Both?
Be well.... -
I recently got a new computer and installed itunes from which had been saved onto an external drive - all music shows up in the library, however when I click on a song I receive this message "the song "abc" could not be used because the original file could not be found". What can I do?
I was given the option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it. itunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of doing them one by one. I hope this helps.
Martin
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