Atrocious Customer Support for a W701

Question

North American Solutions purchased several Lenovo W701 laptops from CDW, one of them had started to fail prematurely. It started off with the internal DC power supply failing. We first believed it was the external power supply but after replacing it with a new power supply it did not solve the problem. We of course found a temporary solution that was to maintain the laptop stationary. Then we started to notice various hardware components started to fail, including one of the processor's cores and the video card. Our USB ports have also completely failed and no connected device would be recognized by the computer (the computer does not see the device even hooked up). We ended up taking it in for repair at CDW which was supposed to be for free since the laptop is under warranty. We told the clerks up front and showed them that the there was some liquid accidentally spilled around the trackpad and the mouse keys (only the mouse keys) were slightly sticky but nonetheless everything functioned. They told us no problem and took it in for repair, few days later we receive an email stating that because there was some minor liquid spilled it meant the entire laptop's warranty was voided and thus it would cost to repair. CDW says the fault is Lenovo's since they are the ones who told them this.
We have internal techs here which are now going to open this laptop up completely and photograph all the hardware because there is no way that the liquid ever touched any of the hardware even the keys that were spilled on work. There is no way that this laptop's warranty could be voided because of a bit of liquid was spilled, especially since the keys at the source of the spill still work. 
I want to complain to the executives, especially to the president regarding the very poor service. What is their email address?

Answer 1

I just took a look at the laptop myself, nothing is sticky at all. They are just manufacturing excuses. Will contact the BBB, Rip Off reports, Consumerist, General Attorney where Lenovo is and Consumer Complaints.