Attempting to automate shared review with XI - deleted comments won't delete

We've been using the old/depricated browser based reviews for years.  We've integrated that process with several of our line of business apps.  The shared review process in XI is cumbersome to start for large groups of people from within acrobat, but we need the be able to use the shared review process in our workflows. (Looking at livecycle, but the pricing is jaw dropping.)
So we're attempting to inject the needed javascript into our pdfs to start the review process (using Delphi, with some Debenu components) .  We can do this successfully, but have noticed that deleting comments from the review are not actually deleting.
For example, using the following document level javascript in our test document:
com.adobe.acrobat.SharedReview.Register
(function () {if (app.viewerVersion >= 8 && (!app.viewerType.match(/Reader/) || requestPermission(permission.annot, permission.create) == permission.granted))
{var msg = {doc: this, initiator: (new String("[email protected]")),
id: (new String("7b68a5719741a54b9437a53f848e6588")),
source: (new String("smb://loki/deptshare/information%20systems/temp/SR/brokefax0020-0020Copy_review.p df__7b68a5719741a54b9437a53f848e6588/")),
driver: (new String("urn://ns.adobe.com/Collaboration/SharedReview/SMB")),
invitees: (new String("[email protected]")),
sentDate: (new Date(1373303925999)),
deadDate: (new Date(1374476400963)),
requireSave: (new Boolean(true)),
cc: (new String("")),
distributionMethod: (new String("UPLOAD")),
versionInfo: (new Number(11.003)),
accessLevel: (new Number(0))};
Collab.registerReview(msg);}})()
will trigger the review, and accept comments from users, but if we attempt to delete any comments, and then publish those changes, the comments are coming back.
The comment XML file is indeed reflecting that the comment is deleted, but reopening the PDF shows the comments. 
The comments are not being embedded into the pdf, as I've locked it with security to disallow editing the pdf.
I have noticed reading and writing to a file during the commenting process:
C:\Users\kjohnson\AppData\LocalLow\Adobe\Acrobat\11.0\Synchronizer\resources
This is using Acrobat Pro 11.004 on Windows 8.1 or Windows 7 SP1. (both x86)

I hate to be the bearer of bad news but you are going down a rabbit hole of sorrow and tears.  A couple of things about what you are attempting to do.
The JavaScript API that starts a Shared Review is undocumented.  It's not in the Acrobat SDK and if you run into problems you are pretty much on your own.  LiveCylce unfortunately is not a solution in this case either.  It has no Shared Review capability in it like it used to have for the old and deprecated Browser Based Review.

Similar Messages

  • Shared Review with Acrobat 9 Trial and Thunderbird

    I'm trying to demonstrat the shared review functionality of Acrobat 9 to a client I'm working for. I've installed a trial version, and created a shared network folder. I'm trying to send the email to initiate the review, but when clicking Send, nothing happens. The client uses Thunderbird as its email client. As far as I know Acrobat 9 supports Thurnderbird, so is there a problem with using the trial version for this?
    Regards
    Mark

    Hi Christian,
    Please set Outlook as default mail client and see if review can be initiated successfully or not.
    Also note that, Lotus notes 9 is not officially supported with Acrobat 9.
    Regards,
    Priyanka

  • How do I download a shared document with markups and comments?

    I have a pdf document that was shared (in a share pod) during a collaborative meeting and is still in the virtual meeting room. I need to download it and edit. When I "save as", the document opens on my computer in the original state; with no markups and no comments. There MUST be a way to save or download the document in order to make the changes. Any ideas?
    Thanks...

    I do not think it is possible. When a pdf is imported into Adobe Connect it converts it to an swf and one actually edits on a white board and not on the actual pdf.
    A possible work around would be to share your desktop and work directly on your desktop. In so doing you are actually editing the document itself.

  • Acrobat "Send for Shared Review" - Reviewing with Adobe Reader?

    Hello all,
    I am experimenting with Acrobat's collaboration function and I think I am almost there...
    1) I built a webDAV server
    2) Authenticated the document with the webDAV server.
    3) Tested making edits to the document locally... in both Acrobat and Reader (I had to Save As Other the PDF as a Reader Extended Document)
    4) Now, I think I have one last hurdle to overcome.
       When another user received the test file, I was dismayed that PDF asked the user for the webDAV user name and password. Why? This security information should be stored in the document. It should automatically log into the webDAV server.
    Anyhow, once the login information was provided, the reviewer can successfully enter comments into the document. So... sort of success. :]
    I just need to solve that login problem because I can't be giving out the user name and password to the webDAV server.
    Any ideas?

    Sabian Zildjian wrote:
    Yes,  it is.  Especially just about every WebDAV interface uses SSL/HTTPS to authenticate for access. 
    I understand that. Perhaps I am not explaining myself (or not understanding your reply)
    What I am bothered by is that when the reviewer opens the PDF document, in Adobe Reader, the reader is asked to enter the user name and password of the webDAV server and then they are asked to enter their user name, email address, etc. That is a lot of steps I would love to eliminate in order to make the review process as easy and seamless as possible.
    If anything, I would love to embed the webDAV authentication into the PDF.
    Shall I presume that you are using PDF Shared Reviews with a webDAV server? Do your reviewers have to first enter the webDAV's user name and password and then second, enter their personal information, every time they wish to review a document?

  • Shared review not working for me in Adobe Pro 9

    Suddenly, I'm not able to do shared reviews in Adobe Pro 9.5.5 on my Mac, OSX. I have been doing shared reviews successfully for the last several months. I deleted some preferences files recently and may have accidentally deleted an important Adobe preference file, but I'm not sure, and am not sure if this has to do with my current problem. Now I download shared review files that are emailed to me, open them in Acrobat, and nothing happens--no indication that this is a shared review file. My colleagues don't have any problems with the same files, and I am connected to the server we use. I can participate in a shared review with the same files if I open them in Adobe Reader XI.
    Any ideas? Thanks! 

    I've been having the exact same problem today and yesterday, and I've been doing shared reviews for years. I am definitely logged in, I've checked every setting that I can think of, rebooted my computer, logged in and out and in and out, still nothing. Adobe: Did you guys make some changes? Everyone where I work has definitely noticed the occasional Acrobat server hiccups, but this time, my problem is exactly as described above: My colleagues on the shared review are able to see the shared review, but mine just comes up as any other pdf file. Adobe: Can you shed some light onto what's going on? It's frustrating!!

  • Adobe XI send for shared review is missing option for Adobe online services, where did it go?

    I am using Adobe XI and trying to share a PDF file using Comments --> Review ---> Send for Shared Review.  The option to share via Adobe Online Services is missing.  What is causing this and how do I get that option back? I am working on a Mac in Safari. Screen shot below:

    With Acrobat Pro 11.0.06 I have send more 188 files for shared review with deadline in June.
    After the update (automatically in May) to 11.0.07 Monday June, 2 became a cold shower to me:
    1) to start a new Acrobat.com-based shared review was not possible anymore
    2) tracking of my 188 reviews was not possible anymore, "no active reviews" = empty tracking list !!
    My temporary solution: uninstall 11.0.07 and reinstall 11.0.00 with NO automatic updating: stop updating at version 11.0.06.
    Result: the tracking list is filled with all items.
    Earlier this year Adobe announced end of life of Acrobat.com-based shared reviews at the end of this year 2014.
    My question to Adobe: how long is this type of shared review supported ?
    My complete workflows are based on it.

  • Shared Review Deadline Dates do not Update - Acrobat Pro. 9

    I recently started two shared reviews in Acrobat Pro 9.0.0 When I attempt to extend the deadline dates on both it updates me in the tracker, but when anyone else in the reveiw attempts to add more comments they are told the review has expried.
    I am the initiator of the reviews, and acording to Adobe I should be able to change the deadline date in the tracker and have it update the other reviewers so they can contine with their reviews. It does extend my deadline, but not anyone elses.
    Does this function not work, should I set all shared reviews with "No Deadline"?
    I am running Windows XP Pro, with 3 gig of memory, on an IBM Think Center.
    The file is on a network shared folder where everyone who is reviewing has read/write rights.

    Here is my system report.
    Available Physical Memory: 2097151 KB
    Available Virtual Memory: 1993900 KB
    BIOS Version: PTLTD - 60400d0
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Version: 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
    Creation Date: 2005/05/27
    Creation Time: 12:45:47 PM
    Default Mail: Lotus Notes
    C:\Program Files\lotus\notes\nmailman.dll
    Version: 5.0.0
    Creation Date: 2006/09/27
    Creation Time: 5:30:08 AM
    Graphics Card: NVIDIA Quadro NVS with AGP8X
    Version: 6.14.10.8167
    Check: Not Supported
    Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 1:25:18 AM
    Installed Acrobat: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 1:47:22 AM
    Locale: English (United States)
    Monitor:
    Name: NVIDIA Quadro NVS with AGP8X
    Resolution: 1024 x 768 x 60
    Bits per pixel: 32
    Monitor:
    Name: NVIDIA Quadro NVS with AGP8X
    Resolution: 1680 x 1050 x 60
    Bits per pixel: 32
    OS Manufacturer: Microsoft Corporation
    OS Name: Microsoft Windows XP Professional
    OS Version: 5.1.2600 Service Pack 2
    Page File Space: 4194303 KB
    Processor: x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2793 Mhz
    System Name: DAL-W-WINDLR
    Temporary Directory: C:\DOCUME~1\windlr\LOCALS~1\Temp\
    Time Zone: Central Standard Time
    Total Physical Memory: 2097151 KB
    Total Virtual Memory: 2097024 KB
    User Name: windlr
    Windows Directory: C:\WINDOWS
    Installed plug-ins:
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 12:59:50 AM
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 1:05:18 AM
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 1:00:30 AM

  • Using Shared Review via Network Folder on Windows server and PC and Mac users commenting

    We are having initiation and connection problems on the Macs (running OS 10.6.4 Snow Leopard)  with Shared Reviews (from Acrobat 9) that are stored on a Windows 2008 Server connecting via SMB. I would be very interested to hear from anyone who is successfully:
    1) Initiating Shared Reviews from a Macintosh via "Automatically collect comments on my own internal server" and navigating to a folder (with full read/write permissions for all) on a Windows server. We cannot get Acrobat (via the automated SR set-up wizard) to verify the network folder location on the Macs so that a Mac user can initiate a Shared Review. On Windows (using Parallels or logging in to a PC directly), the same users have no problem initiating and accessing Shared Reviews.
    2) Accessing Shared Reviews on a network folder (set up on a Windows 2008 server) via a Mac running OSX 10.6.4 and Acrobat 9. All users have read/write access to the folder and can navigate to it via the server. They can save documents to the network folder and open other documents there as well. When they open a Shared Review-enabled PDF for commenting, they get the error message that Acrobat cannot connect to the server. Retry results in the same error message.
    We use Shared Reviews extensively and have no problems with PC users accessing the files and Mac users accessing them via Windows (Parallels or on a PC). This is very frustrating so I would really appreciate any ideas, especially if anyone is actually doing Shared Reviews this way.
    Thanks.

    Unfortunately, this is NOT fixed based on the testing I have done.
    1) I am still unable to connect to the network folder on a Windows server from the Mac to initiate a Shared Review In Acrobat version 9.4.6. Same error message as previous Unable to locate server. See screenshot:
    2) One of the Mac users (also upgraded to Acrobat 9.4.6) who was invited to participate in a Shared Review (initiated using Parallels/Windows) was initially able to open the file and Publish comments. However, after she did and closed the file, she was unable to reopen the same file, connect to the server and add comments. And no other Mac user could access the file after she added her first comments. We all got the error message "Unable to connect etc" See screenshot.
    3) I opened the same file in Parallels/Windows with no problem. However, the Mac user's comments were not there. I could add comments and publish in Windows.
    4) When I tried to access the Tracker from my Mac (review was initiated via Parallels), I got the error message File not Found when I tried to access the test review via my Mac (see screenshot).
    Could you give me more information about the fix? I would also be happy to talk to you or send more details if that would help.
    Our set up has not changed from the original information I sent (there may have been some Mac updates -- we are all on OS 10.6.8 but still Snow Leopard). Server has not changed.

  • Shared review not working for Acrobat Reader

    I can not believe have not been able to find an anwer to this, sorry if it has been asked before.
    I am trying to setup shared review with clients running Acrobat Standard XI and Acrobat Reader XI, I am currently using a Sharepoint server for the review server if it matters.
    When I send a shared review from Acrobat Standard XI to a user on Acrobat Reader XI, the user is unable to make shared review comments.  The shared review will work when sent to other Standard or Pro XI users.  Any ideas?  I have been looking at this for sometime now, and know the user has full rights to the Sharepoint server.  Is there some setting I am missing in Reader?
    Thank you
    Update:
    I may be finding my own question, but really can not verify.  Must you have Acrobat Pro for shared review to work with Reader?  (I only have standard for pc)

    Priyanja, your statement is ture.  Reviews initiated with Acrobat Standard can only be participated through Acrobat Pro or Standard.  However, this is NOT by design.  It is a bug.  The Adobe website makes this very clear.  The site is:       http://www.adobe.com/products/acrobat/shared-pdf-document-reviews.html
    Gather feedback faster than ever
    "Send a document out for shared review to collect comments in one place. Anyone with free Adobe Reader 9 software or later can see and build on each other’s feedback, saving time with fewer emails and meetings."
    "How to set up a shared document review:"
    [... instructions ...]
    "Available in:"
    Acrobat XI Pro
    Acrobat XI Standard

  • Shared Review History

    In Acrobat 9, is there a way to clear the shared review history?

    Delete all reviews from Tracker. But that would also end all the active reviews.

  • Replies in Shared Review

    Several engineers that I support (I'm a tech writer) are having trouble posting replies to comments in a network shared review. It seems that when somebody posts a reply, the reply is saved to the server as a blank reply with no text. When the reply is edited, it saves the text properly.
    This phenomenon is repeatable. The PDFs and shared reviews in question are generated from Acrobat 9.4.5 Pro, and the reply problems occur when viewing said shared reviews with Reader X. Has anyone else experienced this?

    Reviewers at my company are also having this problem.
    If they reply to a comment in a shared review using Reader, the replies sometimes disappear. I believe it has also happened in Acrobat. Asking reviewers to save copies of their reviews will not be well received. They are already frustrated with all of the other bugs we keep finding with Adobe shared reviews.
    I see this first post is dated 2012. Has anyone entered a bug report to get this fixed in the product?

  • Participant in Shared Review cannot access PDF

    Hi,
    Earlier today I intiated a shared review with some colleagues from work. I used a gmail account and Google Contacts to add reviewers and sent out the PDF. One of the participants at first signed up with an Adobe ID associated with his personal address, then chose to create another associated with his work address. However, when he uses that Adobe ID, the system will not allow him access to the shared review. In my tracker, I see his original email address listed as a reviewer with the status "Added." His work email is still in the list of "Required" reviewers. Is there any way, short of ending the shared review and starting it again, that I can grant access to his other Adobe ID?

    What version of Acrobat did you use to start the Shared Review?

  • How do I Automatically Send a PDF for Shared Review?

    Hello,
    I am trying to automate sending documents for shared review. Basically, all my users post PDFs to the same location and so they perform all the same actions. I would like to make it easier on them and automatically trigger all the actions. Currently, I am using Acrobat.dll in a C# program, but I am not adamant about using this particular technology. All I could get was:
    Acrobat.AcroAppClass acro = new Acrobat.AcroAppClass();           
    acro.MenuItemExecute("SendForSharedReview");
    This opens the shared review wizard, and I can send keystrokes to the wizard dialog box, but I am hoping there is a more elegant method of doing it. Is there an API that I should be using or some other method to automatically trigger a shered review on a selected document?
    Thanks,
    Pawel

    It took a while to figure out, but I confirmed it with Adobe staff. The answer is no; sending multiple documents for shared review is not possible with LiveCycle or with any other Adobe software.
    The only thing to do would be automate with some kind of clicker application or AutoIt, but that is far from ideal.

  • HT202786 my friend shared a video with me on icloud photo sharing and then she deleted it from her camera roll, how do I save it???(very urgent)

    my friend shared a video with me on icloud photo sharing and then she deleted it from her camera roll, how do I save it???(very urgent)

    DVDs are encoded into MPEG2, which iMovie cannot edit. So you need to convert the DVD back to something else. For highest quality, I recommend that you convert the DVD to Apple Intermediate Codec. There is a free tool called MPEG Streamclip that will do this. You will also need to install the Apple QuickTIme MPEG2 Playback Component.
    Here are the details.
    1) Download and install the Apple MPEG2 QuickTime Component ($20) - available online from Apple.
    2) Download and install MPEG Streamclip from Squared 5 (free).
    3) Start MPEG Streamclip
    4) Insert your DVD into your Mac. If DVD Player or Front Row starts automatically quit those.
    5) Open a Finder window. Navigate to your DVD to the Video_TS folder.
    6) Drag the .VOB files from the Video_TS folder and drop then into MPEG Streamclip.
    7) If MPEG Streamclip offers to fix timecode breaks, say yes.
    8) Use FILE/EXPORT TO QUICKTIME to convert the files to Apple Intermediate Codec (or h.264 if you prefer)
    9a) Optional: You can deinterlace your footage in this step, if you like
    9b) optional: If you know the date and or time of the footage, name your file
    clip-yyyy-mm-dd hh;mm;ss
    (let mpeg streamclip provide the extension). This will provide metadata that iMovie will use to put the event in the right year and month.
    9c) Optional: If you don't want to make one huge clip out of your DVD, you can make smaller clips by using MPEG Streamclip. Move the cursor to the "in" point of the clip, and press i. Move the cursor to the "Out" point of the clip, and press o. Then do steps 8 through 10 and repeat until you have done this for all clips you want.
    10) Save the resulting file in a place where you can find it, like your Desktop.
    11) Open iMovie.
    12) In iMovie, choose FILE/IMPORT/From File and choose the file you saved in steps 8, 9, 10.
    13) iMovie will generate thumbnails and you can edit.

  • Comment deletion in shared review

    I am trying to use Adobe's shared review feature to have multiple reviewers for a PDF document. We've noticed that if you delete a comment, then when you reply to another comment the reply sometimes gets associated with the wrong comment. It's as if the deleted comment is somehow being still counted, so the matching is off.
    I can't find anything about this issue. Does anyone know anything about it?

    The User (identified by his credentials) has the right to delete his own comments/replies only. If in your case, a different user is able to delete other user's comments, then it requires attention. For this, Please share the Acrobat and OS version you are using and in which category of shared review you are experiencing this. Thanks.

Maybe you are looking for

  • One of my movies I bought shows up on my mac in the itunes library but not on the apple tv.

    I own about 30 movies on my apple tv and one of my movies I bought shows up on my mac in the itunes library but not on the apple tv. How do I fix this issue and get it to show up on my apple tv?

  • UIComponent broadCastAction is not working in mobile page

    We are using the broadCastAction in one of our critical flows to submit to an action in Managed bean but we are facing issue in our ADF fusion web app for mobile . When we create a page with mobile render option selected the broadCastAction is not ge

  • Photos placed in timeline (from iphoto) have dramatic quality reduction

    Basically, I'm looking to make a high quality slide show in iMovie. By high quality I mean I want the pictures to look clear. I scanned most of the photos at 600 dpi or more, so I figured the quality would be fine. And in iPhoto, it DOES look fine. B

  • Mapping Oracle types

    How can I collect in oracle the type of data "TABLE" returned by a procedure stored to utilize its data. It is to do the mapping to java. String mp = "{call MP_Procedure(?,?)}";           // Access to database      CallableStatement cs = (CallableSta

  • Adobe Indesign local.storage html

    Hi all I'm developing a new extension with Extension Builder 3 for Indesign CC 2014 Does anyone knows were phisically is placed the html5 "local storage" file for Indesign CC 2014 extension, and wich can be it's name? Is there someting that can delet