ATV2 + Time Warner / Scientific Atlanta Explorer 8240 HDC DVR Problem?

Ok here is a weird one. Prior to the installation of the ATV2 the TW cable box was stable and trouble free. ATV2 was installed one week ago, software update went fine, Airplay, MobileMe, Netflix, Remote works great over wireless N. ATV2 and the cable box are plugged into separate HDMI ports on the TV.
The cable box now does a hard reset / reboot periodically on it's own, especially if the ATV2 has been used recently. Cable TV signal, post spontaneous reset, and Roadrunner internet appear to be fine. No telephone connection to the cable modem.
No firmware/software updates are available for the Sony KDL-40XBR4 TV. Not sure if there are any for the Scientific Atlanta cable box, not sure I would try one on my own but may if it would help. TW chat help sounded confused when I asked "why is my cable box counting down in hexadecimal?"
Any ideas other than swapping the cable box as TW suggested.
I am going to do a reset on the ATV2 just for grins and will post the results if that should solve the problem. Thanks!

I would assume that either:
1 - Your cable box is faulty and giving up the ghost
2 - Possibly AppleTV2 IR remote codes are activating some menus or service menus on the TW box - I can't really see how else using AppleTV could affect the TW box.
For 2, if you have an iPad/iPhone try controlling AppleTV with the Remote app for some time to see if the TW box is more stable.

Similar Messages

Will apple tv connect to scientific atlanta explorer 8300 hdc through hdmi?

Will apple tv connect to scientific atlanta explorer 8300 hdc through hdmi cable?

Welcome to the Apple Community.
No it won't sorry, you need to connect it to a TV or to a TV via a receiver.

Apple Airport Express - Scientific Atlanta Modem

I purchased a new Apple Airport Express to be used with a Time Warner Scientific Atlanta Modem. All connections are via RJ 45 cables. Apparently the AE is unable to make the proper IP adjustments beginning 198 (currently it is set on IP adress beginning 164). I called TW tech support, of course they say it is an Apple issue and no their problem. I tried killing all devices and rebooting the modem after 15 minutes, followed by the AE after 15 minutes, then turned on the iMac. No change...same IP address. Any advice is appreciated.

Power up the Express for a few minutes
Hold in the reset button on the Express firmly for 10 seconds
Allow a full minute for the Express to restart
If Mavericks or the iOS devices cannot see the Express, you have a defective Express.
Note....the Express will not "boost" or "extend" the signal from your wireless router wirelessly....unless you have another Apple router.

Has anyone seen the following on their WP? Message from webpage WARNING: Time Warner Cable Customer – Your Internet Explorer browser and computer may be compromised by security threats. Call 844-600-6224 now for IMMEDIATE assistance. OK

Has anyone seen the following on their WP?
Message from webpage
WARNING: Time Warner Cable Customer –
Your Internet Explorer browser and
computer may be compromised by
security threats. Call 844-600-6224 now for
IMMEDIATE assistance.
OK

This sounds like a virus or malware program that has made its way onto your computer. I would ensure you have the latest virus definitions on your computer and run a thorough (complete) scan of your system. If this doesn't work, I would suggest you use Microsoft's Malware Removal Tool. You can download it at the link below. Hope this helps.
http://www.microsoft.com/security/pc-security/malware-removal.aspx

Trying to attach my time capsule to my cable modem box, which is a Virgin media Scientific Atlanta box. Problem is the apple set up tells my to put in the IP address for the virgin cable modem, which I cannot find. Can any on assist?

can any one help with is problem.

In what screen of what application are you asked to enter that IP address? The only place I'd expect to see such a prompt is to let AirPort Utility access another AirPort base station. Your Scientific Atlanta box isn't one.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.

Airport Extreme set up with Time Warner

OK. I am experiencing a similar problem as mentioned in a differnt thread, but a bit different. First my Airport Utlility is 6.3.1 so the graphics for settings are completely different. I have an ATV2, Black Mccbook and Ipad2. My problem is when I try to add a third device of the three, especially the Macbook, once I get it an assigned # via the modem (using a White, new Surfboard 6141 and Time Warner as provider), my Ipad gets dropped. Once I even lost the ATV2. The Mccbook is generating its own DHCP address. When I have it on and reboot the modem, it sets it up , but then I lose the Ipad when I turn it back on. My apple extreme in set in Bridge,(by default it is a 2007 model.Has never been a problem when I used Verizon.Where do I go from here. Been playing with this all day. Internet connect is set fort DHCP . Network is set for Bridge. I have no Ivp6 settings.
iMac, Mac OS X (10.7.5), Pioneer 111-D in a Galaxy external box, PreSonus Firebox, Ipad2, ATV2
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Moncrief
Re: My AirPort Extreme will only let me have one device on the wifi at a time. How do i put multiple computers, phones, and wireless devices on my wifi network at the same time?Mar 22, 2014 5:06 AM (in response to Moncrief)
AND, the Airport Utility in my version looks nothing like what has been pictured previously in this post. I don'y have a screen that allows for Share a oublic address, Distribute etc.iMac (21.5-inch Mid 2011), Mac OS X (10.7.5), Pioneer 111-D in a Galaxy external box, PreSonus Firebox,
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Moncrief
Re: My AirPort Extreme will only let me have one device on the wifi at a time. How do i put multiple computers, phones, and wireless devices on my wifi network at the same time?Mar 22, 2014 5:11 AM (in response to Moncrief)
Also, I was not given instructions for set up from Time Warner. It was done via a phone call by the technician when they installed the cable. Timw Warner takes no responsibility for owned Routers and how to configure them. They just make sure the modem is probperly feeding the signal. Message was edited by: Moncrief

(using a White, new Surfboard 6141 and Time Warner as provider)
This is a simple cable modem, that will deliver only one IP address to the AirPort Extreme.
My apple extreme in set in Bridge,(by default it is a 2007 model. Has never been a problem when I used Verizon.
Bridge Mode is not the correct setting for the AirPort Extreme. It needs to be in a Router Mode of DHCP and NAT.
Bridge Mode would have been the correct setting with a Verizon modem/router......but the SB6141 is not a router....it is a simple modem.
You can try to make the settings change to see if that will work, but in most cases when you are making a modem change on a network, it is recommended to first reset the AirPort Extreme back to factory default settings (to wipe older and possibly conflicting settings), and then configure the AirPort to work with the new modem.

Chats in Tiger, between Comcast and Time Warner don't work

My iChat worked when I was in 10.3.9 and iChat 2, with someone operating 10.4.10 and iChat 3. Since I upgraded to 10.4.10 and iChat 3, our chats get the "bandwidth" errors, even though I've set those in QT. My isp is Comcast. Their isp is TimeWarner.
The only parameter I can see that has changed, is my upgrade in OS/iChat. All equipment and software on their end is the same. All equipment on my end is the same.
I have a Scientific-Atlantic modem and a Linksys WRT54G router. I can chat with the test sites fine. My actual upload speeds are around 280 KBps according to speedtest.net. I don't see any options on the router for opening ports, only port forwarding. I'm a little confused about what to set for the static ip address. Is that the number it says in the Network pane for IPAddress:, the one under Configure IPv4 using DHCP.

Realistically this can be several things.
First of all if they both use a device in which they have to use Port Forwarding then it is possible that each end does not like the way the other does NAT (Network Address Translation).
The modem or routing device adds info about how the packets coming back should be addressed to get to the right computer.
There are about 6 main ways of doing his and not all "Play Nicely together" all the time.
Secondly it can be the way Comcast or in this case Roar Runner stream their Data to try and make the whole network the run effective.
If one is on Tiger and one on Leopard there is a new issue (Potentially).
On some devices Port Forwarding is the only choice.
For Tiger users iChat 3 needs 29 ports plus two setting on some for UDP and TCP Protocol.
On those devices that need one port at a time entered this can be 31 entries.
They can also have a limited table to enter them into.
If they want to do Bonjour, Jabber and AV chats they may not be able to enter all the ports in.
So they are likely to do 5190 (twice), 5297, 5298 (twice), 5353, 5220, 5222, 5223 to text chat on AIM, Bonjour and Jabber and then 5060, 5678 to Start the AV chats and as many of 16384-16403 (the Group of 20) as they can fit in.
iChat 3 uses the lower port 4 at a time for a 1-1 chat in Video or Audio only so just the lowest 4 of the Group of 20 may be all they have added.
iChat 4 on the other hand uses a group of 10 (16393-16402) but starts at the highest. It does the same bit as 5060 and the 4 ports on one single port.
It also starts at the top of this group. If it can not connect on this port it drops down one port at a time until it is successful. (or tries a random port as a last ditch attempt.
As you can see in these circumstances there is potentially a gap in ports.
I can not see this effecting many people but it is something to be aware of.
Sometimes talking to the ISP can improve thing even when the deny anything they are doing is going to effect iChat.
I have heard of some Comcast customers rebooting their Modem.
This seems to keep a more stable high Connection speed for longer for some reason. (my favourite fantasy on that is that the Comcast server regards them as a new Customer and does not introduce the Bandwidth/data stream management til later).
Basically try every speed setting in the iChat> Preferences > Video Section > Bandwidth Limit drop down to find if anything works.
Talk to the ISP
7:55 PM Monday; November 12, 2007

Time Warner monthly fee V's apple tv

I presently pay $123 a month to time Warner for cable box HD ability and internet
Will the appletv help me eliminate the cable tv part of my fee
I guess at this point no local news however, right
What exactly will I be enjoying IMMEDIATELY?

I dropped cable two years ago. I get by with over the air HD reception only, with about 18 usable (non-religious and english language) channels (Atlanta area). That includes all four majors, three PBS, and a bunch of old movie channels. Yes, I miss some of the cable offerings, but not enough to justify exorbitant cable bills and lousy service.
I jumped at the new Apple TV. It is a no-brainer for me. Netflix streamed to my tv, plus cherry picking stuff from iTunes. I am also excited about the potential for Airplay. Whether or not Apple Tv will enable you to comfortably drop cable service depends almost entirely on how addicted you and your family are to certain cable offerings that you will have to forgo with the new setup.

Cannot get email from Verizon servers thru Time Warner ISP

I've had Verizon for many years until a move took us to California where it was not an option in our area. I purchased the email addresses from Verizon 3 years ago. Everything has worked fine until 2 weeks ago when my wife and myself cannot access our emails anymore using our home network. If we log onto any other network it works great. I've called both Time Warner and Verizon (which is a customer service story in itself) twice a day for two weeks and have gotten nowhere. Each blames the other but I still don't have email. I've changed my router to get another ip address with the same result. I've performed traceroutes which have ended with a verizon server but I can't get anyone at verizon to tell me if it is the email server or not. I've tried whitelisting the ip address. I've tried removing and reinstalling the verizon email account in my Macbook. Nothing works! Lots of threads of people with the same problem but I can't find a soulution. PLEASE HELP!!

Hi Kameraman1,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Mid 2011 mbp i7 with a SSD has problems, including grey screen/blue screen/beeping/freezing when I stream live video (i.e. watch espn or time warner cable) Help? Ideas?

Recently my Macbook Pro (June 2011, i7, 8gb RAM, 512gb SSD, AMD Radeon 6750, Mountain Lion - since July - currently 10.8.2) has been presenting me with an array of problems, usually initiated when I am streaming live video. I was streaming Time Warner Cable on 12/9 and it gave me what looked like the blue screen of death. It started up after about five attempts that time. The other day, after about a week of not using the computer, it wouldn't boot past the grey screen. I (option) started it and it gave me two boot choices, the regular HD and a "10.8 restore" option. The HD gave me the grey screen and the restore option gave me the dark blue screen. I reset PRAM and that didn't work. After a force (x) start it worked. Today, I was using "Watch ESPN" and the screen froze and the computer did some kind of repeating RAM beep or something. I rebooted and it started up fine. I'm not watching any videos anymore, but this is a problem since the primary purpose for my mbp is video editing. I'm still under AppleCare but I find more solid answers in the forums or at least better questions for the AppleCare people.
Anybody have similar experiences, or a solid idea of what the heck has happened to my machine?

I'm not really sure what method that person was talking about. I just read he had a successful install so I posted it.
But I'll hazard a guess
1. copy your entire drive to a backup drive
2. boot into that drive and test it out - make sure its a flawless backup, it works, and the hard drive has no problems
3. eject that drive, disconnect it and reboot into the leopard install dvd
4. erase your main hard drive using disc utilities on the leopard install dvd -- you've made a backup, made sure that backup was good, and disconnected it so it's currently safely disconnected from the leopard install you're about to do. Also, on the hard drive you're erasing and installing leopard on to, many people recommend "Zeroing" it as well as erasing it. That option is part of the erase function in disc utilities on the leopard install disc.
5. do a clean install of leopard
6. follow step 4 from that original post exactly as that person described to do.
7. read the rest of what they said
That's pretty much it. With the backup/erase/clean install/import/ you pretty much get everything you need exactly the way you want it with very few things missing -- and you've done this over a clean install. Plus that poster did mention that you can select what you want to import from your backup hard drive.
It sounds like its a "clean install" method that gives you control via "import from machine" option in the installer. Control over what parts of your "old mac" you want to import into your "new leopard mac".
Hopefully that helps. It sounds more involved, but its actually pretty quick and provides you with a perfectly save backup in case anything goes wrong with the leopard install.

How to hook up Wii, DVD player, using a Sony Bravia TV and Time Warner Cable Box

Does anyone have any insight? Do I need to buy a component cord to hook up the Wii? Should I run it through the cable box or dvd? The TV doesn't have enough hookup spots for everything so I have to reroute things and just trying to figure out the most efficient way to do it. I am clueless and the Time warner person that hooked up my TV was no help (as usual).
Thanks!

cscheer222 wrote:
Does anyone have any insight? Do I need to buy a component cord to hook up the Wii? Should I run it through the cable box or dvd? The TV doesn't have enough hookup spots for everything so I have to reroute things and just trying to figure out the most efficient way to do it. I am clueless and the Time warner person that hooked up my TV was no help (as usual).
Thanks!
You don't HAVE TO run a component cable from the Wii to the TV, but it will look better if you do. You don't run game system "through" your cable box or DVD. Each source should have its own input.
If your TV is a modern HD set, you should have more than enough inputs to accommodate a Wii, HD cable, and DVD player.
Disclosure: Former BBY employee.

Safari won't open the time warner cable server

safari won't open the time warner cable server, I'm trying to watch amc shows through the website, and it asks you to pick a server to login to. I chose my time warner cable server and it won't connect. ATandT works, but mine won't. I've tried restarting and downloading newer versions but it is still not working.

Don’t worry about it.
I’m going to cancel the subscription.
I maged to download it and install it, but it’s constantly damaged and won’t open.
I may as well just forget it and cancel.
Laurie Johnson ,
17 Lindeman Heights
RIDGEWOOD W.A. 6030
Mobile: 0409884674
M: 0409884674

Can I use my WRT54G as a DHCP server only? I've got 5 dynamic IP's from Time Warner..

Hi everyone, I'm wondering if I can use my WRT54G as a DHCP server only only my network, without having to have any of my PC's plugged into it's router ports? I looked at the settings but I couldn't get it to work.
Here's why: I just got Time Warner Business Class cable internet which comes with 5 dynamic IP's. I want each computer, well 4 of them at least and 1 for the WRT54G, to have a unique IP when accessing the internet, and the other computers (5 more computers) to use the DHCP server in the WRT54G to get a NAT IP for use on the internet.
We play Diablo II on the internet and only 4 computers can be connected through 1 IP, so that limits us in my current configuration.
Current Equipment: One WRT54G, one Netgear GS116 16 port gigabit non-managed switch. One Time Warner Cable modem. Also attached to the network is one HP network printer, a Buffalo LinkStation NAS and a Zensonic Network DVD player.
Current config: Cable modem --> WRT54G --> Netgear switch.
Ideal config: Cable modem --> Netgear switch --> WRT54G.
With my current config, I am not taking advantage of the 5 dynamic IP's, but all the computers connected to the Netgear switch or the WRT54G can connect to the internet and the NAS.
So my ideal config (where I don't have to buy anything and where all the computers can print and access the NAS) is to connect all the computers and devices to the Netgear Switch and somehow force 4 of the computers and the WRT54G to get a dynamic IP from the cable modem, while the other computers and devices use the DHCP server on the WRT54G to get to the internet.
Is this possible?
I called Time Warner Cable and they weren't any help. I called the Linksys sales department and they weren't of much help either.
I suppose that I could purchase a new 8 port switch and attach 4 computers, the cable modem and the WRT54G to it. Then attach the Netgear to the WRT54G to accomodate the printer, NAS, and the other 5 computers. But in that senario, the 4 computers connected to the new switch can't print and can't reach the NAS. And geez, some computers would have to go through 3 devices to reach the internet, which has got to slow them down.
I did read about the Linksys EFG120 which has a DHCP server, but at $400 and only 120 gigs, it doesn't work for me.
I called Time Warner and the cost of more dynamic IP's is prohibitive, I'm already paying $79 a month for this internet and they want another $50 a month for 7 more dynamic IP's and that wouldn't help my NAS or my printer.
The cost of a 16 port gigabit switch with DHCP is an amazing $800 or so, which is out of the question.
Sorry for being so long winded and thanks for reading this far. I'm looking forward to any replies.

That is a hell of a setup. I don't know if it would be easier and cheaper to either buy a real router like a Cisco, get fixed IP addresses and a RV042, or buy 4 network cards for the four of the five computers which need the internet access for gaming.
O.K. First your setup:
1. You wire the modem to the 6-port switch.
2. You connect the remaining 5 ports with the WAN ports of 5 WRTs with DHCP on the WAN interface.
3. You configure each WRT with unique LAN IP addresses in the same subnet, e.g. 192.168.1.1/255.255.255.0, 192.168.1.2, 192.168.1.3, 192.168.1.4, 192.168.1.5.
4. You turn off all DHCP servers except on one, e.g. 192.168.1.1. That router will be the default router and internet connection for any client which gets dynamic LAN addresses (as fallback or guests, I would not configure the NAS or printer with DHCP addresses if you have everything else on static IP addresses). You can certainly disable all DHCP servers if you want, too.
5. Now you connect all WRTs with each other.
5a. You connect port 1 of the 1st WRT with port 1 of the 2nd.
You connect port 2 of the 2nd with port 1 of the 3rd.
Port 2 of the 3rd with port 1 of the 4th.
Port 2 of the 4th with port 1 of the 5th.
(Do not create a loop connecting port 2 of the 5th with port 2 of the 1st!!)
5b. You buy another switch and connect each port 1 of each router with this switch. This has the advantage that you don't have a long cascade between the 1st and the 5th router like in 5a.
6. You connect all devices to the LAN.
6a. If you did 5a, you will probably put each computer to the router which internet connection it uses. The NAS and printer could go anywhere.
6b. If you did 5b, you hopefully bought a 16 or 24 port switch. Then you plug simply everything into that switch. Otherwise you can certainly use the free ports of the WRTs like in 6a.
7. You configure all your devices with static IP addresses. For instance,
IP 192.168.1.11
netmask 255.255.255.0
gateway 192.168.1.1
For the DNS servers I would highly recommend to use the DNS servers of your ISP directly and not use the relay on 192.168.1.1.
The gateway address defines through which router the computer connects to the internet.
8. You may still have to configure port forwardings on the router to the game computer if required for the game.
An interesting alternative to this setup might be to buy 4/5 network cards for the 4/5 computers with direct internet access. Then you use the one network card to connect to your single LAN behind your single WRT. The other network card goes into the switch behind the modem and has direct internet access. You then have to tell Windows which of the network cards has the default gateway for the internet connection (to prevent routing all traffic through the LAN and the WRT to the internet). One game computer would have to be behind the WRT.

Can I keep my AT&T & Yahoo email addresses after we go back to Time Warner?

When we found that we could be paying $76.95 LESS per month for MORE, better service with TWC, we decided to swtich back to TWC. (This would never have happened if AT&T wouldn't have sent us a bill asking for $54 more starting this month without even warning us! But that's what they did and it prompted me to call TWC to find out what they could offer. And their best bundle is $76.95 cheaper than AT&T's best bundle, so we switched. It wasn't an easy decision to make because we've had AT&T phone service for 45 years and AT&T Internet for 17 years! We've only had uVerse for 2 years, but even though it's not as good as cable, not as convenient and doesn't have all the cool perks that TWC has, we were going to sign up for another 2 years. Until, like I said, we got the last bill. We don't appreciate being treated this way after paying for the service all this time, never being late, not once, in fact they just take the money out of our checking account each month so it's never late! But, after having all my email addresses with worldnet.att.net, att.net, sbcglobal.net and yahoo, for 17 years, I hate the idea of giving up my email addresses! EVERYONE I know, family & friends, and all the companies and websites I've signed up with know me as my name @ att.net.So, I wonder if I'll be able to access my email accounts after the switch? Or will AT&T just close those accounts? I sure hope there's someone out there that knows the answer to this question will see this and send an answer very soon because I've been fretting about this ever since we made the call to TWC. In fact this is the only reason why we didn't call to switch as soon as our contract was up. (BTW - all the better services we'll have with TWC will be a nice change especially since we don't have to sign a contract! We can drop any service or add any service at any time without paying a penalty!)

Tigereyze209 wrote:
The short answer is, yes, you can keep your AT&T associated e-mail addresses. They have to be modified in some way, but how to do that is pretty easy to find on their support web page.
Comcast it trying to buy out Time Warner? Oh Myyyyyyyyyyy (said in George Takai voice)
The company with the defacto worst customer service in any industry, hooking up with a company that has so many unsuspecting inocent customers. I really feel for them.
Email addresses don't have to be modified after cancelling service, nothing on email support page about that topic.
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Using time warner road runner. when I try to open up safari to home page I get error message that this version does not support the "community toolbar" can't proceed until closing the error message. sick of seeing it

using time warner road runner. when I try to open up safari to home page I get error message that this version does not support the "community toolbar" can't proceed until closing the error message. sick of seeing it

That toolbar/ct plugin seems to cause problems for all who install it!
Close Safari, then locate and delete the following files and it should be gone:
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/Receipts/ctloader.pkg
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Users/<User name>/Library/Application Support/Conduit
where / is the root library on your Hard Disk.
If you are running Snow Leopard you should also look here:
Library/launchAgents/com.conduit.loader.agent.plist
Library/Application support/conduit plugins
Also, as mentioned by Gilli2000:
Library/Receipts - If you read it, it has information in it at the bottom referring extensively to "CT" and "community toolbar".
Maybe it is harmless, but trash those items anyway!
Note: Safari does not support any third-party toolbars except those supplied as an extension to Safari via the Extension Gallery.

ATV2 + Time Warner / Scientific Atlanta Explorer 8240 HDC DVR Problem?

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