Audio/iTunes Authorisation

I have made a holiday movie with music through-out. most of the music is AIFF format, but 2 tracks are MP4 - bought through iTunes. All of a sudden I can no longer play the MP4 tracks without needing authorisation from iTunes.... yet even when I've put in my password, and it tells me I am authorised, the files still won't play.
I should say that I have been able to play these files for months, and now when i'm ready to burn, they wont play.
The files are still within the project.... confused - and rapidly losing my patience with iMovie - I've had nothing but technical problems and so far haven't managed to complete my first ever project.
Any Help Appreciated

I have the same problem. A movie originally cut on my iMac. I transferred it to my older G4 and it worked fine (at first). But last few times I have tried to play it says the tracks are not authorised.
This is annoying because:
they are - I have them in my iTunes on the G4 as well as iMac and they play fine in iTunes
(ii) when i go online to 'authorise' the computer - it is already authorised - it says I have authorised, but it still hasn't resolved the problem
Did you get it sorted?

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I have always synced my Iphone 4 to a previous laptop but now want to use a new (already iTunes authorised) computer. I don't mind losing music but want to know if I will lose data such as photos or texts? Thanks,

Hi,
I have an iphone 4, using IOS 5.0.1 and have always synced it to my laptop (windows vista, 32 bit). I have recently bought a new desktop computer (Windows 7, 64 bit) and after putting it off for a while, i've decided to bite the bullet and sync my iphone with my new computer. I have already authorised my itunes account on my new computer, and i don't mind loosing music. I am more concered though about the risk of loosing my text messages and photos on my phone.
Could anyone please tell me if i will loose the messages and photos from my phone when syncing to a new computer.
Thanks alot,
Chris.

When you connect the iPhone to sync with the new computer, a number of things will happen. If the new computer/iTunes does not contain any music, then yes, you will receive a prompt saying this iPhone is synced to another library, and if you continue, you will lose your music. However, you risk losing a number of other things, such as apps, contacts and calendar data. When you ask about photos, any photos that you have on the iPhone that were synced from the previous computer would also be lost. You need to save the photo folder from the old laptop and transfer that to the new desktop. You also need to sync the contacts and calendar to the same supported application that you were using in the past, such as Outlook, unless you are using an outside web-based sync, such as Google. Also, when you first connect the iPhone, it will make a backup, or at least make sure that it does before you attempt to sync, or you will not have a backup of some of the other things, such as mail settings, SMS, and the contents of the Camera Roll. I would import the photos from the camera roll to the new computer before trying to do anything else in iTunes.

Computer Doesnt Remember iTunes authorisation

I have an iPod Mini. I have purchased music from the music store and it plays on my computer. I plug in my Mini and it updates and plays no problem.
However if I restart my computer iTunes forgets the authorisation of the purchased music and I have to reenter the password. Effectively means that I have to reenter the password for purchased music each time I restart my computer.
Any thoughts? Tony
Dell Windows XP

I think you always have to enter the password. I know I am always entering the password.

HT1349 ITunes Authorisation of hardware

how can I de-authorise a computer which I don't own any longer, as I have reached my maximium 5 devices according to Apple but I only have 3 - the others are on hardware which have been decommissioned and wish to have my songs on my new device I have purchased

http://support.apple.com/kb/HT1420
The easiest way is probably to de-authorize all computers associated with your Apple ID. Then reauthorize the three you still want to use.
If you need more ideas, try iTunes Support or http://www.apple.com/support/itunes/contact/
Message was edited by: EZ Jim
Mac OSX 10.7.3

What to do when you have reached you're 5 out of 5 iTunes authorisations

I have had to re-install a few times recently on my Desktop PC but have noticed that I have now reached my 4th out of 5 Computer Authorisations in iTunes.
What happens when I reach the 5th one and is there a way of re-setting this counter?
Thanks

Hi crofty, Welcome to the Forum.
What happens when I reach the 5th one and is there a way of re-setting this counter?
Regarding for this matter, you could read this article:
[About iTunes Store authorization and deauthorization|http://support.apple.com/kb/HT1420]
Hope this could give you an idea.
Regards,
MCM

I have reached the limit on iTunes authorisations because I have had 3 new logic boards under Applecare

I have a had 3 new logic boards for my 2009 Mac Book under Apple care but immediately following each repair, when I run iTunes I have to re-authorise my computer for Itunes. I am now at my limit - can this number be reset to zero?
thanks
Dave

Yes, if you select "Deauthorize all", all your computers and former logic boards will be deauthorized. You can only "deauthorize all" once a year.
Once deauthorized, authorize each computer again.

ITunes: Authorisation failed. Please connect to iTunes

For some reason, I can't purchase iTunes songs on my iPod Touch. I am logged in and it states my account name at the bottom. The song drops down into the downloads section but I then get the message:
"authorisation failed. please connect to iTunes"
I've connected, reconnected, ensured I am logged in to the store on my MacBook but it makes no difference to the iPod.
I can still purchase music direct from iTunes on my MacBook tho.
Any ideas?

Hey!
Yep!Same thing with me.I looked it up and sure enough,you have to have been logged in to your Acoount the last time you synced the Pod.
However,when I then logged back on a few days later,I received the message about details changed!
It looks as though my 'security code'on the back of the debit card is missing.What gives?
I'm sure Re-entering it will sort it out,but why was it altered by the iPT when I tried the Store via WiFi?
It must have been this as I've not changed it myself thru iTunes.
Cheers,
John

Windows 8 iTunes authorisation

I have downloaded songs on to my iPad. Having authorised my windows 8 laptop the songs do not sync to my laptop from my iPad. It is telling me I am not authorised for these songs and yet I have confirmed that my laptop is authorised. Help please!!!

If you want to use the command in the menu bar
File -> Devices -> Sync...
you must have your iPod selected in iTunes. If the iTunes sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar. The iPod appears in the sidebar, under DEVICES, when connected. Click on it there to select it. Then, that command in the menu bar will be enabled. But it does the same thing as clicking the Sync button at the lower right corner, when you have the iPod selected.
NOTE: If you do not have the iPod set up to automatically sync your new songs, clicking on Sync will not put them on the iPod. If you need help in setting up how iTunes syncs your iTunes library to your iPod, please post back.

Internet Audio = iTunes?

I just installed Leopard and began setting up iTunes when it asked, "Would you like to use iTunes to handle audio content from the Internet? The system settings will be changed to set iTunes as the helper application for audio you access with your Web browser."
The choices are Yes or No (Do not modify my Internet settings.)
Can anyone tell me what the best choice is? I don't which applied when I had Tiger set up.
Incidentally, I wasn't able to clone my hard drive before upgrading, so I copied my original iTunes folder, with all my music, to an external hard drive. I haven't yet figured out exactly which folder(s) I need to copy back to my internal hard drive, but I will be attempting to replace my audio and "play list" files.
Thanks.

Yes, you can.
In iTunes click "Advanced --> Open Audiostream" or cmd+u. A dialog box will open, where you can enter the audiostreams URL. Click OK and the stream is stored in your library and you can play it like a regular song.
Enjoy,
Marnix

Importing Audio-Itunes

What is the best way to import audio tracks from Itunes? When I try to drag or import from itunes the icon shows up in the viewer box but there is no audio / wave lines. I can put the blank track into the timeline but there is no audio. What am I doing wrong?

Convert your songs to AIFF, stereo, 16bit, 48KHz. That's the format FCE prefers. You can do the conversion in iTunes. However you cannot do this with protected songs.

No audio -- itunes

I am on a Dell PC w/XP. Can't get any audio on stored songs or songs to sample. Tried what Apple recommended i.e. go through Control Panel (for Volume Accelerator etc.) and to "Edit" then "Preferences" (there was no "playback" tab to my viewing) to no avail. Anyone know how to simply get audio? Thanks!

okay, just doublechecking something. when you did the QT reinstall, what installer file did you use? there are two available on the QT download page ... one's a QT/itunes installer bundle (the file is called "iTunesSetup.exe"), and the other is a true standalone QT installer (the file is called "QuickTimeInstaller.exe").
if you used the iTunesSetup.exe before, try again with the other one.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Installers … get the one that doesn’t mention itunes 6

ITunes authorisation and laptop replacement?

Hello.. I had to send my Laptop for repair but was eventually given a replacement laptop in return...Luckily I had everything backed up just incase, but now I'm 1 down on my 5 authorisations, is there any way to reclaim this back? I've been tryin to look for contact details for apple with no luck..
So far ive got my PC, Work PC and Laptop authorised however only got 1 available to me.

Sorry, but there's no way for you to deauthorize systems you no longer have access to until you reach the five-system limit. Once you've reached five authorizations for that account, there will be a button in your iTunes Music Store account information (log into the iTMS in iTunes and you should see it) that can deauthorize all your system, at which point you can then reauthorize the ones you will be using.
Message was edited by: Dave Sawyer

ITunes authorisation

Hey, I recently had to have a new hardrive put in my mac book but now whenever I try and sign into or authorise the computer for iTunes or the App store with my apple id I get an error message like this.
Any clues on what I can do because I would really like to get my music back.
Thanks

This is not working because you must authorize the device. If that doesnt work you must authorize it from one of the devices already added.

Video has no audio itunes

i have tried everything i can think of, reinstalled quicktime, updated direct x, updated itunes, messed with quicktime setting, please help me fix thissssssss!!!!

okay, just doublechecking something. when you did the QT reinstall, what installer file did you use? there are two available on the QT download page ... one's a QT/itunes installer bundle (the file is called "iTunesSetup.exe"), and the other is a true standalone QT installer (the file is called "QuickTimeInstaller.exe").
if you used the iTunesSetup.exe before, try again with the other one.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Installers … get the one that doesn’t mention itunes 6

No Audio iTunes 7.02 Radio

Should be so simple, but Radio has never worked at all
I click Radio, then select a stream, then double click on a station. The name of the station appears, but no sound. I double click again, a box opens "Opening URL.. connecting" when that box closes, there is still no sound.
Have tried both Mozilla Firefox and Safari browsers
Disabled pop-ups in both
Made sure time is correct
Have gone to the Live 365 website to open there
Made sure the default to iTunes
everything else works on iTunes
friend's Hewlett Packard in same home receives station just fine
Somebody please help!!!!!!

let's try swapping out your QuickTime again. we'll take a few additional explicit precautions this time.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

Audio/iTunes Authorisation

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