Authorized purchase

My old PC died and now that I have the new one working I can't get access to all the music that I purchased on the old one. What gives?? How do I get access to MY music???

As far as I know... if you didnt have it backed up... it may be gone. Your iTunes music is stored in the My Documents/My Music/iTunes folder. I keep all my music (and PC) backed up on a 160GB external hard drive... just for that reason. Years ago back in the day when Napster let its users freely trade music, I had well over 2000 songs I lost to a hard drive crash. I guarantee I will not suffer that fate a second time.
If your hard drive did not crash (and even if it did) its possible to have your local computer tech recover it, as long as he knows what directory to look in (they hate to aimlessly look around for random stuff for you, this I know). I'm thinking I paid $60 - $70 for the 160gb external hard drive. A cheap investment... believe me.

Similar Messages

Computer authorized, purchased songs won't sync...

I just recently reinstalled iTunes back on to my computer (Windows Vista) and now the purchased songs will not transfer to my iPod. I keep getting asked to authorized my computer. It says I have successfully authrized it but the songs still will not sync. Please help

Levin,
It is my understanding that iTunes stores a file on your computer that helps to 'unlock' your purchased music. It seems like I've read also that the location of this file has gone through some changes with updated versions of iTunes. I think that it's possible that you may have upgraded, you had problems, you uninstalled, and then installed an earlier version of iTunes. And it is this earlier version that may be expecting this particular file to be in a particular place. I am really not sure, however.
So, I would send a note or call Apple to get a fix. iTunes probably has a record of your purchases.
You can offer feedback for iPod issues <a href="http://www.apple.com/feedback/ipod.html>here</a> and for iTunes issues <a href="http://www.apple.com/feedback/itunes.html>here.
Telephone numbers are here

Itunes charged me multiple times for the same purchase. A message kept appearing that the bank records did not match my account information and each time charged me 5.16... it shows up on my bank account as a pre-authorized purchase 9 times.

I made a purchase of about 3 songs for the price of 5.16. Well when I was trying to download the songs a message kept appearing saying that "the account inforamtion does not match my bank records". Looking at my bank account 3 days later it shows up under my accout as pre-authorized charges 9 times. The post dates of these charges are not all today and these charges are pending transactions.
Why did they charge me nine times for the same purchase? And why is it charged for tomorrow?

This happend to me to---kept getting msg that info did not match bank records and I tried a few times then gave up THEN checked bank account and they charged me SIX TIMES
of course, you cannot even call them or email...its frustrating..I reported a problem under the songs bought but I have spent over half an hour on this trying to call etc....this is nuts

Authorized Purchases / Recent library transfer.

So, I transferred my library successfully to my new laptop, which i would like to use as my primary library source. However, 100 purchases will not load unto my iPod because of purchase authorization. I authorized the itunes on my new laptop--so I'm not sure why this is happening.
Should I redo the transfer? I still have access to the purchases on my old iTunes, but can burn them on a CD; essentially, I don't want to lose those purchases, but I don't want to use the old PC for iTunes anymore.

Should read: but CAN'T burn them on a CD...

Authorizing purchased music without going through MusicStore

I purchased music on my home computer and updated the songs to my iPod. I bring my iPod to work and can not play the latest songs I ordered. I receive the message about my computer is not authorized to play my new songs. I put in my apple ID and password and an error message comes up about my network. I have a feeling that my network is blocking me from connecting to the Store and they may not permit me to do so-- is there a way around this? This has only recently happened with music I have purchased.

You must be able to connect to the iTMS and authorize a system before it can play any tracks purchased from the iTMS. So if your company's network is blocking access, you won't be able to play those tracks directly. What you could do, though, is burn the tracks to an audio CD on your home system which can then be played on your work computer without it needing to be authorized.

Wont transfer authorized purchases to new computer

So, my wife got a new computer and I'm trying to transfer all her purchased iTunes stuff on the new computer. The computer is authorized, and when prompted, I selected to transfer purchases. I had 77 purchases, and after 11 it stopped. I tried again, and this time it said I had 66 purchases, but wouldn't transfer anything. Any ideas why or what I can do to fix it before I go to the genius bar? Thanks in advance!

Go to file-devices-transfer purchases. Also go file-devices-back up, and it'll save all your settings then you can restore from back up and start to sync to your new computer.

Problem Authorizing Purchased Music

I recently upgraded Tiger to Leopard, and since then have been asked to authorize some purchased music and am running into some problems.
100 purchased and previously authorized songs are not playable. When I try to play the song on my computer, a message comes up saying I need authorize the song. The user ID that appears is "maryorourke," my user ID minus the rest of the email address. I cannot authorize these songs without a valid user ID. I have no idea how these songs came under the invalid ID or how to reset these songs. All other songs are under a valid user ID.
How do I fix this problem?
Thanks!

hiya!
these resources should be helpful with that:
Using iPod with multiple computers
Managing songs manually on iPod
Copying music between authorized computers with iTunes for Windows
love, b

Authorizing purchased music onto new computer

I have loaded my library onto a new mac and am wondering if there is a way to authorize all purchased songs at once rather than one at a time?

You should only need to play one song. When you play an item you've purchased, your computer is authorised to play content purchased using your Apple Account: : About iTunes Music Store Authorisation and Deauthorisation

Authorizing purchased music

I purchased all my music from itunes but am unable to play them on my computer let alone download them on my new ipod. When I bought my music I was signed up with aol at the time. I no longer have an account with aol so therefore I was not authorize to listen to my purchased music. I did attempt to try and create another account with apple to authorize my one computer that i use to listen to my music. That didn't work either. How can i listen to my purchased music.

I also used to have AOL. Now cannot play previously purchased songs. I try the enter your aol screenname and password 3 times and it takes me to a box to click for creat a new apple account and it says it will transfer my songs to this new account. I click on it and it takes me to a "confirm identity page" where it asks me to enter my credit card info.
Question 1" Confirm identiy of who? My old aol account or the new apple id I will be creating. It is asking me to enter my credit card info so I enter it and then it takes me to a second screen where it asks to enter an apple id and all the relevant info (security quesiton etcc.)
Quesiton 2 I enter the info and it takes me to the 3rd screen to fill in my credit card info (Same I entered at the first screen where it asks to confirm identity) and I enter and it comes up that my apple id and password is incorrect. WHY?? If I am creating a new apple id why does it say this. I enter the apple id I have now and of course it tells me this apple id is already in use.
It is absurd all the messages on this topic. The ABUSE between this apprent deal between AOL and Itunes is abusive because you get this runaround and no one seems to get an answer that solves the problem! We paid for this music it is ours and we should be able to play it! I heard people are going to e-mail the Today show and Good morning America to report this problem and another friend is considering starting a petition and a class action suit! Everyone should e-mail Today show and GMA to report this runaround everyone seems to get! I would just like a solution so I am giving ITunes a chance and asking for a solution (one that acutually works!) which I would greatly appreciate. Thank you.

How can a chinese purchase happen on my account, after i changed the password?

Billed To:
                                [email protected]
                                                kate xxxxx
(addr left out)
                    USA
Order Number: MGWBQZSG96
          Receipt Date:          08/20/11
          Order Total: $21.23
          Billed To: Store Credit
Item
Artist
Type
Unit Price
                                         明珠三国OL, 686元宝, Seller: Pearl-in-Palm Information Technology Ltd
                                                                                                               Report a Problem
                                        Pearl-in-Palm Information Technology Ltd
                                        In-App Purchase
$9.99
                                         明珠三国OL, 686元宝, Seller: Pearl-in-Palm Information Technology Ltd
                                                                                                               Report a Problem
                                        Pearl-in-Palm Information Technology Ltd
                                        In-App Purchase
$9.99
Subtotal:
$19.98
Tax:
$1.25
Order Total:
$21.23
             Apple Inc.
             You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
                          Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/support/itunes/store/
< Edited by Host >

Use the email form >   Apple - Support - iTunes Store - Contact Us
Even though it's not an authorized purchase, report from here also > How to report an issue with Your iTunes Store purchase

Itunes 9.2 serious bug Video purchases authorization loop and gray screen

I just downloaded 9.2 and now all my seasons pass videos that are being downloaded after the download keep asking for authorization even though the computer is authorized and the message even says your computer is already authorized and then gives me a gray screen I can play these videos on my iphone but no longer on itunes, this is absurd I've alredy called iunes support about this and have not given me any useufl solutions does anyone else have this problem, how can I fix it or did I just lose $100+ of videos for good, I am royally ******.

I lost sleep last night and I am still obsessed with the fact that I downloaded Dexter after a prompt asked me if I wanted the latest I tunes update, 9.2. Beginning of nightmare...Nothing I have done or attempt to do allows me to view my purchase that I Tunes and Apple seems to have no problem authorizing purchase. I have called Apple care with a gent hanging up on me due to me being somewhat flabber-ghasted that no knew about this and after I have dumped the SC in the garbage, changed my password, checked standard box, tried Quick Time and updating that, going in to my original screen name, checking my purchase to make sure purchase name and authorization name match, yada yada yada, this dude was having me re-boot my system, logging out and re-booting, really, no seriously?? That is what I paid $300 for, you gotta be kidding me. He went on to tell me that I would now have to send an email, only way to get in touch with I tunes, no peeps. And they will get back to me in 48 hours. The weekend is gone, gotta go back to work and this is bull that this update has not been cleared of gliches and now my system seems to be corrupted with this update that btw I cannot uninstall, it is a modification, not an installation.
My guess is that this has something to do with Mac Book, Mac OSX 10.5.8 model. Notice that is in common and also has to do with the HD versus Standard purchasing. Notice this wasn't happening before this distinction and price differences. It is so new that when I spoke to a supervisor to get the dude in trouble for hanging up on me, he said it is brand spanking new and he hadn't heard anything yet. I said get ready cuz they are a coming.
I give up, not really, another night of trouble shooting, I hate to give up. But I need my beauty rest. I want my money back and guess next step is the One on one. Back to the store.

Unable to transfer purchased movie to iPad

I recently purchased "Twilight (2008)" and tried to transfer it to my iPad. I got an error message that said that it was unable to do so because it is not authorized to be played on my computer. However it plays fine on my computer and it sync'ed fine w/ my AppleTV. It is HD/SD and has iTunes extra. I tried setting the iPad preferences to "prefer SD version" and not include iTunes extras when syncing w/o luck. I contacted iTunes support and they told me to repurchase and try again so I deleted the original purchase and purchased it again w/o any luck. This is the only movie where this is happening. Other movies have sync'ed fine and purchases since this one have also sync'ed fine. Support told me that I would have to contact Tech Support which would charge me for support which totally bites because this is clearly a problem on their part. Any ideas from y'all?
By the way, I'm using latest verion of Lion on a new Mac Mini w/ latest iTunes update. iPad is iPad 1 w/ latest updates.

*** FIXED ***
Just to update. After posting the previous message, I was unable to sync any purchased Movies or TV Shows after Nov 15th to my iPad or iPhone. When I tried to sync, it kept saying that those purchases were not transfered because they were not authorized for my computer (on which I purchased them). All movies and TV shows purchased prior to Nov 15th would still sync fine. Music and music videos have had no problems regardless of purchase date.
I suspected that there was something going on w/ iClouds because it was about the time that iClouds was rolled out that things stopped working for me. I have two apple ID's. One is for all my iTunes purchases which I've had forever and the other was more recently set up (couple years) for MobileMe. I'm not sure if iTunes was confused because of this or not. Things seemed to go wrong about the same time I made the switch over the iCloud using my MobileMe account. Even though I purchased everything only using the first Apple ID maybe it somehow thought I was trying to sync using the second which had no authorized purchases.
At anyrate, I just got off the phone w/ tech support who figured it out for me. There is a folder on your main HD under "Users/Shared" called "SC Info". It is apparently contains configuration data for iTunes. If you delete that by putting it in the trash then restarting the computer, it should solve this issue. So the path to that folder is main_HD --> Users --> Shared --> SC Info. After deleting this folder and rebooting, you will need to re-authorize your computer in iTunes then re-sync your devices and everything should transfer OK.
Hope this helps for anyone else who may be having similar issues.

I Keep getting sur charges from my newly online purchase of Adobe X1.. I already had to change a Credit Card due to this fact.. Why am I getting individual (small incriment) charges from Adobe.. As on Wells Fargo Statement..??

Why am I getting small incremental charges from Adobe XI .. I dont wish to keep changing the billing# of 14.99 a month, I would just like to understand the other charges on my account of the same?

security questions was the least of my issues, hence, it did not make my gripes summary. the account owner authorized the order over the phone easily, but somehow some way the order still failed to go through. only one agent, the last agent, stayed on the line while the ToSA was being done 1. to check that she was transferring me to the correct ToSA, 2. to check that the ToSA was successfully completed, and 3. so she could me the confirmation numbers i needed to track it.
i had difficulties with completing the ToSA, simple required task for an authorized purchase, not once, but TWICE. the ToSA did not go through on the order on june 3rd for whatever reason. and when i was transferred to the wrong ToSA line in my own attempt to authorize a purchase on june 5th, i can see this error being replicated numerous times limiting the efficacy of an automated system when agents don't stay on the line to confirm that the final step goes through. i even tried getting the confirmation number on june 3rd, but when i called, the verizon system is conveniently down rendering any form of follow up useless. as a consequence, the lack of ability to have a single agent managing the case turns into a telephone game through the documented notes with agents unaware of what has been done previously and the reasons for managing a case a certain way.
another huge frustration i didn't highlight in my gripes is that none of this can be resolved in person at a verizon store. fortunately for those who live next to a corporate verizon building, it is easy. for the rest of us, it isn't quite so.

2 computers, purchased music and one ipod

I have authorized purchases of music from itunes on 2 different computers. I have one ipod. Can I hook my ipod up to the other computer to download just the purchased music since it is under my same account name even though my ipod is registered to my original computer that I still use?

If you want to connect and use an iPod on more than one computer you need to change the update preference to "Manually manage music and videos":
Using iPod with Multiple computers
Managing content manually on iPod

Creation of multiple contracts in ERP backend from 1 GOA in SRM

Hello fellow SRM'ers, we are on SRM 5.5 and we have a scenario where we create a GOA in SRM and it get's created as a contract in the ERP backend system. This is working fine. Now our client would like to have multiple contracts created in the backend, one for each company when the GOA is saved. I found OSS note 646903, statement #2 that explains how to code the badi bbp_ctr, but is this all that is required to do this? It seems to me that the code in BBP_CTR will only create 1 contract/idoc. Can anyone tell me how we generate an idoc/contract that we want to create in ERP backend? Or is this how it's done?
Points will be rewarded for usefull answers. I have read most of the posts on this forum and have not found any answers yet.
Thanks,
Marty

Hi,
Please go through the below explanation from SAP documentation which says the no of contracts that would be created in the backend depends on
--If you activate grouping logic for locations in GOA from SPRO under cross aplication settings, items belonging to the same release-authorized purchasing organization, but different locations, can be grouped together into one backend contract. This requires a 1:1:1 relationship between an item, the release-authorized purchasing organization, and the location. This means that for each item, you can only assign one release-authorized purchasing organization, and one location, in order to release the GOA.
If you do not select this indicator to activate the grouping logic for location, a separate backend contract is created for each item belonging to the same release-authorized purchasing organization, but with different locations. Only items referring to the same release-authorized purchasing organization and location can be combined into one backend contract.---
So the bottomline is by default, when we distribute one separate contract is created for each location.
Hope this clarifies.
Regards,
RRK

Authorized purchase

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