Automated Late Payment Charges in SD Billing

Is there an automated mechanism in SD to post fees for past due receivables to customers?

Once a billing document has been posted, normally the responsibility moves from the sales department to the finance or the credit management department. They track the overdue payments. Within the dunning function you can send out dunning letters and post additional charges. Dunning is within FI.
To my knowledge there is no automatic transaction in SD post fees. If you would like to use billing documents to post charges to your customer, in certain countries this would be seen as a taxable event and you would need to charge the customer additional VAT.

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Implementing Late Payment charges

First post, just need to be pointed to expert on implementing Late Payment Charges.

You can do a search before posting in the forum. Many of the questions are already in the forum. For example, check the link Having Late Charges Calculation on Past Due Invoices related to your question.
Please read forum rules also to get more information.
Regards,

Late payment Charges for customers

Hi
How do we set up the below scenario
When a customer doesn't pay the due say within 10 days, will be charged with of the 1.5 % of the Invoice alue.Subsequently if not paid in 20 days he will be charged 3 % of Invoice Value.
Any help is appreciate.Points will be definetly rewarded
Ramesh

Hi Ramesh,
In SAP, in Accounts recievable, you have a functionality called interest calculation. This is the best way to do a surcharge or late payment.
The functionality works this way that if your invoice has become overdue than an interest is calculated and put into the customers payable account and when a statement is sent to the client it shows these interest charges. These statements are payment statements developed by FI consultants.
regards,
Abhishek

How do I get a refund of an over payment and return of a late payment charge?

Today I get an email saying I owed $403 and was a month behind…Didn't sound right but I went ahead and paid the $403 online…when I got home I looked in an other area of my account and it shows that I did pay last month on time..From what I am reading, Verizon is a nightmare to get refunds from…any pointers out there?
In fairness, this happened only hours ago, but it is disturbing that one page of this site says I'm current and another page says I am a month behind…
What do I want? The $5 late fee reversed and the overage either used to cover February 2014 or an immediate refund.

First thing I would do is make sure the first payment actually cleared your bank. Especially folks on auto pay might not know the payment was reversed. Now if it did c!ear your bank you have two choices. You can have your bank reverse one overpayment which is a lot easier, or you call *611 or 1-800-922-0204 and have verizon first verify two payments and if they do you must remember verizon will give you a line about they will refund within 10 days etc. Please remember they can take it out of your account immediately but ten plus days to maybe refund it back to you.
You can have customer service remove the $5 late charge and since it was an overpayment if you allow it to stay on the account it will show as a credit and each month the service amount will or should just deduct. That is if verizon actually knows what they are doing. But I have my doubt's.
It is always best to bargain from a strong position. Get your money back from the bank.
Good Luck

Late Payment Charges

Dear friends,
In our project, the Utility Company has 2 divisions. LPC is charged only on one division , that too on a Percentage basis. 1.25 % is charged on the invoice amount next day after due date.
When i configured it, it is doing that on a daily basis where as the requirement is on a montly basis irrespective of no: of days due.
Please suggest as to how to Charge LPC on monthly basis as Percentage ?
Can anybody guide me on this?
A ggod suggestion in thsi regard will be highly appreicated.
Thanks and Regards,
Rajesh

Hi,
Yes you are right, the basis for the LPC calculation is a yearly percentage. Nevertheless, in order to define your own amount you can use FI-CA event R979. This event allows you the definition of a own logic for the amount determination. The posting of the LPC amount is afterwards based on the standard rules defined in the LPC customizing for IS-U invoicing (SAP Utilities --> Invoicing --> Invoice Processing --> Charges in Invoicing).
Best regards,
Jens

Payment Charges... Wasn't told bill wasn't paid!

Hi
On my latest bill, I have a "late payment Charge" and a "reconnection charge" both totalling £19.25 apparantly for non payment of a bill and to reconnect my terminated line.
No one at BT told me that my line has been disconnected... HELP!
Solved!
Go to Solution.

I had a Monthly Payment Plan (MPP) set up for £75 per month. My last MPP bill was on 31st October. I'd like to add I'm now on WBDD (Whole Bill Direct Debit.)
Around Christmas I cancelled the direct debit from the bank side and when BT tried to claim it on the 04/01/10, it was refused. It left a debt of £32.96 (i think!) left on the account which was paid on 08/01/10.
I have just been told that because I didn't pay the outstanding immediately, this is why I was charged the above amounts, however, T+C's state:
"If you do not pay your bill, we will send you a reminder or call you. If we do not receive payment within 10 calendar days of the date of that reminder (seven days if you pay monthly), we may add a late payment charge of £7.50 to your next bill by way of compensation to us for breaking the terms of this agreement."
Now, even if I got a reminder which I cannot currently remember receiving, then it's a breach of BT's own T+Cs to charge me the £7.50 as the time between when the payment was due and when the account was paid was less than the 10 days.
I am updating this post so the e-mail I send to the forum team can get sorted out.
Other people's comments are very welcome.

Late Payment Notification

I paid my bill on 26/11 at the Bank. Today I received an e-mail saying my bill was unpaid. I logged onto my account and went through the I have paid options and received notification that my payment had been received but I may incur late payment charges. Checked out what that means and it says must be paid 5 days from red reminder date, I have not received any red reminder. How can BT send out a reminder today and confirm payment made on 26/11 on the same day????? There is something amiss here, and if I get any late payment charges there will be some serious repercussions, particularly as no red reminder has reached here. Very poor coordination and treatment of customers!
Solved!
Go to Solution.

If you pay into a bank on Friday the payment is not credited to bt until the Monday the email is automated and has been sent as your payment was received basically they have crossed you will most likely receive a red reminder in the post in the next few day i speak from experience of this as it happened to me last week paid the bill Tuesday got an email Thursday and a red letter Saturday they do say in both the email and letter if you have already paid ignore them In my case it was a card payment made on line and i received an email receipt less than 5minutes after paying it again caused by the banks payment processing time you will not get charged a late fee until it is five days after receipt of he red letter
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Late payment

Hi,I'm new to the forums so please be gentle. A week ago I received my quarterly bill and today I received an e-mail reminding me that the bill hasn't been paid. This is my problem-I am disabled and in receipt of benefits and my payment isn't due to go into my bank account until 7th December. I initially had a direct debit setup but I had to cancel that method of payment due to bills being taken from my account when my benefit hadn't yet been paid in thus incurring bank charges. I am able to pay this bill on 7th December but I am worried sick I am going to be hit with a late payment charge or even worse have my service suspended. Being disabled and unable to get out often I rely greatly on my broadband access to keep in touch with family and friends and 'be a part of the real world.' What can I do about this,it's making me ill with the thought of losing my bband.
TIA to anybody who offers any kind of help towards a solution.
GG.

Hi Gamergaz,
Welcome to the forum.
I think if you left the payment until the 7/12/2010 your line may well be restricted at that stage. Let me see what I can do to help.
Can you please drop me an email to the email address in my profile. Include your BT account details and the link to this thread.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Why was I charged with BT Bill Payments in 2013

In May and August in 2013, I was charged a BT Bill Payment with amounted to £125.94 and £126.31 respectively. These were debited out of my bank account.
Why was I charged with these payments, when I am already paying BT a monthly fee and will I be charged with these again this year?
PeitL7

If you would like to try Live Chat they should be able to help you.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Automatic calculation of charging of interest on late payment onLO

Hi.
my query is that user want that SAP calculate interest on late payment automatically for lease out.
is it possible in real estate?

Hi,
As Franz said, there is no standard functionality in RE, but you could use the Adjustment program to achieve that result.
You can customize an index based rule with your interest rate and default that adjustment rule for the condition that needs to be accounted for interest.
The problem is that if you choose to follow this approach, you will have no intergration with FI-AP and the adjustment program will not check which contracts are overdue and which not.
KR,
Severina Kolleva

Error with late payment (LATEPYMT) batch: getting multiple LPC values for every bill

In my Environment, the LPC value is getting generated more than once for every bill i.e., If i'ven't made a payment for two continue bills then the system is generating the current balance on this bill and again sepearatly another lpc value for the currentt balance on the previous bill which is duplicacy.
Anyone please help me in solving this issue.

Please check if customer class code of "NA" exists. You can check this at ADMIN>C>Customer Class and search for an "NA" Customer Class Code.
If such doesn't exist, either add the customer class and check as to why the customer class of "NA" has been passed during program execution. You probably have an account that was configured with this kind of customer class.
Hope this helps

Should i have to pay RECONNECTION & LATE payment f...

I only connected to BT on 16 January and I'm having billing problems already.....
When ordering BT at the start of Jan I asked for PAPER BILLING, start of February arrives and I get restrictions put on my phone & broadband lines because I didn't pay my bill.
How do you pay a bill you never received? Contacted an advisor they said I had to check bill online......How can you PAY OR CHECK BILL online if you have NO ACCOUNT NUMBER? This is just stupid! We get charges put on our accounts because of their stupidy! I am not paying £12 for reconnection & £7.50 a late payment I knew nothing about!

this is a customer help customer forum and your posts do not go to BT
I suggest you try online chat and see if they can help you
live chat http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Late payment/reconection fee

Hi. Can any1 help? Ive recently joined bt. Installed 23/01/13. Billed on 24/01/13. This is nt the prob. Opted out of dd as dnt hve a bnk acct! Asked numerous times 4 paper billing only fir it never to arrive hence late payment. Payment crd order after 2nd bill due and was assyred i would not incurr any charges. Imagine my suprise wen tidays bill came online n its charged me! Was nt made aware wen ordrin bb tht thy assume u b payin by dd. This was nt the case! Hence askin for paper/paymnt card. Reason for late payment? Bt not sendin correct paper work in time.

Hi
I am sorry to see you are having problems
As live chat was unable to help you I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Late payment penalty

Do you seriously charge your customers $5 for being .17 cents past due? It's unbelievable! No notice of pending balance and no reason for difference in monthly charges. Great way to keep customers.

The system is computerized. My credit card company charges $35 late fee, no matter how much the overdue amount is.
My bank charges $25 over draft fee even if the checks are for a small amount.
If you sign up for E bills the bill will generate the correct auto payment amount.
My bill is not always the same. It seems the taxes and fees cause it to vary by a dollar or two up or down, almost every month.

I was charged over $600 for a phone I returned and it has been reactivated, but they can't take the charge off my bill.

In September I was charged $650 for a broken phone that was not returned. I took the phone to Verizon store near my home and asked what I needed to do to return the equipment. The sales rep said all I needed to do was put it in the envelope and put it in the mail. I asked him if there was paperwork or anything I needed to send with it. He said again, no you just put it in the envelop and put it in the mail. So against my better judgement I did. October came and the charge was still on my bill. I called customer service and they told me to wait and it should show up. I called again a couple weeks later and explained what I had done and that I had returned the phone. The supervisor I talked to figured out that I had sent the phone to "Hope Line" which was a padded envelope that came in the same return box. So basically I donated a phone $650 to Hope Line. She reassured me that Hope Line also tracks the phones and once it showed up on their system my account would be credited. I talked to someone on Friday and my phones-3 of them were shut off on Monday. I called again and the new person I talked to told me the phone had been found, but they couldn't credit my account for a couple of days. They transferred my call to billing and the guy was upset that the customer service person had even told me that. The November bill came out and still the charge was there. I called again and again my phones were shut off. I called to get them reinstated the first part of December. The person on the phone this time told me that I would have to pay the fee. I asked if the phone had been found. He was rude and stated it did not go back to the warehouse and I would have to pay the fee. He did tell me that the phone had been reactivated. So if the phone had been reactivated and someone was paying for the data plan, why did I have to pay for the equipment fee that I sent back and now someone else was using? I asked to talk to a supervisor. She stated that I would have to pay the fee, but she was going to talk to warehouse and see if there was something they could do to get the fee taken off-since someone else is now using that phone. She told me she would get back to me in a couple of days. That was the second week of December and still I have not heard back from anyone. My December/January bill is due the 29th and still I have a $650 charge on my bill. Any suggestions on how I can get this resolved?

That sounds like an idea.I've had trouble with Verizon a lot .I I switch ed back to a non andriod phone cause of the expense it took 3 months and at least that many hours of phone calls &store visits to straight in it out...there's been many times things are blocked and a month later its back on the bill,u call and are told they can't do anything ...not there problem, can't b fixed from there end,I asked to talk to a sup. At was told I couldn't then she said I'd b told the same thing I insisted...I was on hold for about 20 minutes I hung up tried to call back they would not answer, I called my daughter had her call they answered when she told them they tried to blow her off too, so she went down to a store and made a complaint.. I don't have a store in our town,the customer should not have Togo through all that trouble some of this is down right criminal... I'm going through more problems again....they won't Evan discuss it with me unless I pay what's owed and the amount has still got the internet fees they've never taken off.

Automated Late Payment Charges in SD Billing

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