Automatic Custom Holds
I'm hoping that someone can point me in the right direction here in regards to how to go about applying an automatic hold for a custom created hold.
Example, we want the order to go on hold at the time of booking if there are certain freight terms assigned to the order.
I can see how we can create a lookup value for the new hold description, and also how to manually create the hold and assign the workflow elements. However, I don't see how the logic of the hold is setup so that OM knows how and when to apply the hold.
I am assuming that the standard workflow will have to be modified to accomplish this, or is there a custom hook package that custom code can be added into for custom holds ?
Any help/advice/direction would be much appreciated.
TIA.
Thanks for the replies.
Ok, so modifying the workflow and calling the OE_HOLDS_PUB.APPLY_HOLDS procedure will allow to apply the hold, with some obvious logic around the call.
So, another questions. When defining a hold you can assign the workflow item (header or line) and the workflow activity. So, if we create a custom hold that we want to check at the time of ship confirm then how do these 2 items come into play ? Or are these solely for the Standard Oracle holds ? I took a look at the line workflow and I don't see any standard place for holds. So, if we want to create 2 custom holds, 1 at the time of book and 1 at the time of ship confirm then it appears that we'd have to create 2 custom functions in the work flow, one before book and one before ship ? If that's true then I really don't get what purpose the workflow item and workflow activity do when defining a custom hold.
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My req'ment is : At any stage, after 'booking' or before 'awaiting shipping' or any stage ( we can sort later) if we change a particular field (example ordered quantity) , I need a custom hold to be applied, as I want a notification to be sent. If we apply a hold a notification is sent, I want to use that functionality. I can modify the workflow, but want to take this as a last option as I want to achieve it through holds set up, if possible
Is it possible to meet such a req'ment ?
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My req'ment is : At any stage, after 'booking' or before 'awaiting shipping' or any stage ( we can sort later) if we change a particular field (example ordered quantity) , I need a custom hold to be applied, as I want a notification to be sent. If we apply a hold a notification is sent, I want to use that functionality. I can modify the workflow, but want to take this as a last option as I want to achieve it through holds set up, if possible
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