AutoReaction email in CCMS no longer working

After upgrading our solman to v7.01 sp23 ehp1, our auto-reaction emails in client 010 is no longer working although our production environment is ok.
Our ewa reports are sending from client 010. But we no longer receive any emails from our monitoring systems. I checked the ccms agents online on the managed system, scot is ok, background job is runnign and central disp job is running too. If I manually start the alert, for instance tablespace alert, it sends once, then stop.
Is there any simple step by step guide on how to troubleshoot email alerts in ccms? I read/followed several of them but can't figure out the issue

Have you looked at SAP Note 939616 - CCMS auto-reactions: Help with troubleshooting?
This has helped me in troubleshooting auto reaction.
Regards,
Digesh

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AutoReaction email in CCMS no longer working

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