B/band speed - tried everything - is there some ot...
Hi - when I first connect to the BTHomehub 2 the speed shows up to max, being around 8 i think but quickly drops back down to about 1.5 - the uplink runs at less than half a meg and despite several discussions with BT and installing an acc/plate - moving things around, plugging into master socket direct etc etc., it is still rubbish. BT tested the line and admitted I could only receive this speed in my area, despite paying as usual for their UP TO package.... I am waiting for Infinity to arrive too and am worried that there will be no difference. This is all extremely frustrating as my son is often disconnected from his games on xbox, especially at night. I personally suspect BT downgrade our line at night - i have asked them to increase the gain on the line too but they refuse to do it - I have been putting up with this for so long I could scream and am now on the verge of cancelling it all. Anyone got any suggestions? thanks :-(
Hi - here is the speed test result - much as i expected!
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
2515 Kbps
0 Kbps
4000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 2515 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :3776 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 4.24:9.7:86.06 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
360 Kbps
0 Kbps
448 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 360 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 448 Kbps
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Hi shanny202.
Really strange problem you have there. I have a few questions though.
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Bad connection speed - Tried everything
Hi,
I currently have BT Total BB. Based on the BT website, my speed should be 6mb. Based on various websites i have seen and based on my line stats, i should be recieving 8mb.
My line only connects at 2/3mb's at most. I have brought new filters, new modem and run the router of the test socket.
Anything else you can think of that could be the problem?
Thanks
Solved!
Go to Solution.The fastest my modem it will connect at (ever) has been 3mb and most of the time 2.5mb. Based on what ive read and seen, i believe it should be much faster than this, somewhere around 8mb+ (based on line distance and line figures) and 6mb from BT Checker.
Please let me know what your thoughts are.
Heres a low down of the equipment
Router - Netgear DG834G (also tried Home Hub which connect at same or worse speeds)
Not connected to master / test socket, but has iplate fitted (have also plugged directly into the test socket and this made no differnece)
Exchange information from Kitz
Distance:- Direct: 954 metres
(appx)* By Road: 2.57 km
Status
ADSL enabled: March 30, 2000
DSL Max enabled: March 30, 2006
SDSL enabled : Enabled
21CN due : (PSTN) N/A
21CN WBC (Broadband) Enabled 09.11.08
Broadband Access† Market 3
Connection information
ADSL Link Downstream Upstream
Connection Speed 3104 kbps 448 kbps
Line Attenuation 35 db 10.5 db
Noise Margin 14 db 24 db
BT Profile page info
Download speedachieved during the test was - 2594 Kbps
For your connection, the acceptable range of speedsis 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :3104 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 20.19:19.41:60.41 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
>Upload speed achieved during the test was - 358 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 448 Kbp
I just believe that if i am using an up to 20mb service then getting only 2.5mb seems wrong. I have changed filters, modems, sockets, used the test socket, iplate and more to rule out any internal wiring / internal hardware issues.
Thanks -
i locked my Ipod 1st generation in zombie farm went to the toilet came back tried to unlock it but i cant screen was blank i have tried everything please help
If you have tried everything, then by definition, there is nothing else to try.
Perhaps if you explained what you tried someone can help.
If you have actually tried everything, then there is nothing anyone can do to help.
Did you try reset?
iPod touch User Guide (For iOS 4.3 Software) -
I have the iPod 5th gen. and my iPod wont connect to my wifi. I've tried everything. i rest my wifi networks and it still wont work. What do I do??
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
For the future, saying you tried everything provides use with zero info as to what you did try. If you really tried everything then there is no way we could help -
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my iphone and ipod wpnt show up on my itunes how can i get it to come up ive tried everything
Well, if you've tried "everything" then there is really nothing left to try, now is there?
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Hello,
I need help! My itunes will not open in Windows Vista. I have tried everything suggested by the apple website. Even when I open itunes in safe mode, it still will not allow me to continue. I am assuming when it says something about Plug-ins that has something to do with the problem. Can anyone help me?Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
Tried everything to increase BT Broadband speed ov...
Quick background story to my question
Used to live a few hundred metres from the exchange. Had BE* for years. Life was good. T'internet was superspeedyfast. In time, we needed a new place to live. Wife and I moved to new house almost just before Christmas 2009. Life was good. T'internet was crappysuperslow. Discovered exchange was in different town 3.2km away (by the road at least) from my new house. Not a huge deal, I'll deal with slower speeds. So I was happy with around 300kb/s+ d/l on the week of activation.
Then t'internet got quickly slower. I phoned BT India. They were actually quite helpful! End result was engineer appeared in my house sometime later. Engineer and his apprentice were awesomewickedsauce and dead pleasant and helpful. They together discovered a few things such as star wiring, crappy old BT face plates, and dodgy extensions (put there by previous owners). I agreed that it could all be ripped out for the sake of making things better. Sync was up to around 2.6mbs (don't recall exactly, but was over 300 kb/s download speed as before).
I finished reading the BT Speed Wizard tonight. End result was mostly everything that it suggested had been done over the past year, but just to be sure, I spent time scrubbing around making sure the wire from i-plate to homehub is not running alongside or near to any power cables, phones etc (hence the short uptime on stats below).
My Set Up
External wire enters property directly in to newly i-plated socket. No extension cables. Phone (digital cordless) to the left and Home-Hub V2 to the right (about five foot between them). Cable to router is along the wall high up away from any other cables. Cat5e cable connects my PC to the router (plugged in to port 4). There is a wireless PC but it's switched off just now. I don't have BTFON enabled.
The stats
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 1:09:23
Downstream
1,792 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
13.8 dB / 19.0 dB
Line attenuation (Down/Up)
56.0 dB / 30.5 dB
Output power (Down/Up)
16.5 dBm / 12.3 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
15230 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
Test1
comprises of Best Effort Test: -provides background information.
Download Speed
1160 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1160 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :1792 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1250 Kbps
It has been like this for a while now more or less (have seen SNR up to 13.9), but I've been too busy to have time to think about it in any detail (<3 Christmas holidays).
I have been reading through various forums and links this evening.
I tried http://www.kitz.co.uk/adsl/max_speed_calc.php which suggested I should have an IP Profile of 3000kbs.
Also, I read this thread, and the guy there has similar stats to me: http://community.bt.com/t5/BB-in-Home/Slow-speeds/td-p/92315 and he was syncing around 3200kbs.
I know it's never going be a blistering fast line with current crappy exchange and no FTTL in the foreseeable future, but a few hundred extra KB/s would be the difference during peak-time between my family not being able to go online at the same time without impacting one anothers experience, or being able to stream an 360p vid on you-tube without it stuttering onscreen.
The Questions / TLDNR
Other than moving house is there anything I can do to increase the speed? I'm reluctant to call BT India. I don't think there's anything new to report on the internal setup since the BT engineer was on-site earlier this year. Waiting to see the profile increase doesn't seem to help as I've been sitting on this problem for months now. If anything was going to happen it would have happened by now surely? Should I just be thankful for what I got? Could switching ISP yield better results or would that be worse (not a huge choice at the local exchange)? what about upgrading the router? How about switching to a business tarrif to take advantage of a lower contention ratio?
I'll post another speedtest in the morning.
Any hints or tips you can give would be most gratefully received.Hi Imjolly,
Thanks for input, much appreciated. I'm still grasping at the fundamentals of all the stats and how to interpret them, so it really helps to have others input. The fact that a 3G mobile has a faster d/l speed is maddening. I'd like to ensure I've tried everything possible to improve the connection with BT before I start looking elsewhere or just wait until O2 mobile only will do the job and remove the landline completely.
I understand that with a longer line length, SNR margin is higher to allow greater headroom across the longer distance, but that each point of SNR is worth more than a few KB. If they are overcompensating at the exchange side and I have a higher SNR than is required, there is hope for me yet. Though with error seconds creeping up, perhaps that's why they have to maintain a higher margin
Also with respects to connection uptime. I was moving cables around just to ensure power cords that could be interfering with the wire from router to i-plate were out of the way. I had to unplug it at that point to untangle some of the cables. Previous to that I'd been away for Christmas, so was switched off.
Otherwise it stays on 24/7. Problem is that it's been connected for weeks at a time and it's never gotten back to what I witnessed early days and after the engineer visit.
here's the stats a few more hours on.
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 9:34:55
Downstream
1,792 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
13.5 dB / 19.0 dB
Line attenuation (Down/Up)
56.0 dB / 30.5 dB
Output power (Down/Up)
16.5 dBm / 12.3 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
135729 / 24
CRC Errors (Down/Up)
2 / 2147480000
HEC Errors (Down/Up)
nil / 10
Error Seconds (Local)
1
Test1
Download Speed
1144 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 1144 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :1792 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1250 Kbps
I'll keep a closer watch on it and report back in a week or so, but I doubt it will change much.
Happy Hogmanay, and all the best for 2011,
R. P. Stultskin
PS. Are you a Scotch and Wry fan, they had an awesome character called Reverend IM Jolly on their Hogmanay show) -
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Please help me.
Bernard Moses'''Courtesy Helper7677'''
This is from a good looking answer to a similar question, from the Search Firefox Help box at the top of this page -
<<You have an item installed that is considered malware/spyware/adware.
This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
You can check to see if you have any of these from Web Products" installed:
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See:
http://www.safer-networking.com/removemywebsearch.php
PC Hell: My Web Search Removal Instructions
http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
Also see: http://kb.mozillazine.org/Uninstalling_toolbars
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If you see a warning, accept it (Promise that you will be careful)
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CTRL+0 (<--that is a zero) will reset your zoom level on affected pages. Firefox remembers the zoom level you last used on a page.
Built-in Zoom functions:
*http://support.mozilla.com/en-US/kb/Page+Zoom
*http://support.mozilla.com/en-US/kb/Text+Zoom
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'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
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*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
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My FCPX boots up and then says restoring windows and stays there and never completely boots. I've tried everything. Any thoughts?
Please state what you have tried - there's no point in people here wasting their valuable (own) time trying to help you, only to find you've already tried what they are suggesting.
Have you tried trashing your preferences?
Unexplained faults like this can often be fixed by clearing out FCP X's preferences (for some reason, they get knotted up from time to time).
Download Digital Rebellion's Preference Manager (free, simple to use, and perfectly safe, both to download and use).
With Preference Manager, you can backup the Prefs first, then if trashing makes no difference, you can restore all your settings.
If you trash them and don't restore them, you will need to manually restore all your FCP X settings again, so it's a great idea to backup Preferences from time to time when FCP X is working well, then if they get corrupted you can ditch the bad prefs and restore from your (Digital Rebellion) backup.
Can't guarantee it, but it's worth a try.
If that doesn't work, move your projects and events (if you have any) to new folders so that FCP X doesn't find them, then relaunch the application. If it launches OK, there's a very good chance one of your projects or events is corrupt or one of the files in an event is corrupt.
Quit the app, then move one event or project at a time back to the original folder and launch FCP X agian - keep going until you find the cause.
Andy -
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Hello there, rebeccallouche.
The following Knowledge Base article offers up some great steps and links to some additional information that is pertinent when having activation issues with your iPhone:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Additionally, if the iPhone is not being recognized in iTunes this article will be useful as well:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Have an iphone 4 all of a sudden turned off and wont turn on, tried holding buttons, connecting it to pc to restore it, is there any other way i have pretty much tried everything, what do I do
Hi Sian.riches,
Welcome to the Apple Support Communities!
I know it can be both concerning and frustrating if your iPhone will not turn on as expected. I also know your have done some great troubleshooting already. I would suggest reading over the attached article and trying the troubleshooting steps provided to ensure everything has been done.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Have a great day,
Joe -
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How are you seeing your document on iCloud from your laptop? Web browser, or OS X Pages open dialog?
If you have MS Word or .pages formatted files parked on iCloud, the web interface will not permit their download as PDF, and in fact, PDF is an inactive option in that download menu for these word processing files. There is no copy facility available, but duplicate functionality exists from the iWork category within the iCloud web presence.
If you have Pages v4.2 or later installed on your (assumption: Mac) laptop, launch Pages and in the open file dialog, select iCloud on the dialog toolbar. Now, press and hold the option key as you drag and drop a copy of our document from iCloud to your desktop. The reverse works also.
See if you can open that document on your laptop now. -
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