Backup Assistant network unavailable messages?

I've been getting this message since I did the update last week. Can anyone suggest a solution to me or point me to an existing conversation about this? Thanks!

Also if the information it on Backup assistance and you still cant access the backup I suggest Try Importing all contacts to Google and then all you have to do is check the double entries and select delete..
1. Log into Verizon Backup Assistant
2. Click on Export to CSV
3. Save File as (or Rename to) Contacts (it should already be converted to CSV so including .csv is redundant)
4. Log into Gmail/Google Voice
5. Click on Contacts
6. Click on Import
7. Browse for the Contacts (.csv) file
8. Click Import
9. Disable BA by going to Settings / Applucations . Manage Applications / All Tab / Sync Service / Clear All
All contacts on youir device should sync to Google... Now I do say should because no software is perfect.

Similar Messages

How to remove 'Network Unavailable' message?

Ref How to remove annoying 'Network Unavailable' message.
On my Apple iphone I clicked on Settings - then clicked Carrier - then patiently clicked time and time again the 'Automatic' option until a tick mark appeared. Now the ' Network Unavailable' message has disappeared. Hope this helps someone else.

Hello Tokyo,
The article linked below can help resolve this issue.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Cheers,
Allen

Online Backup Assistant and Text Messaging address books

It appears that my contact list as found in Backup Assistant is totally separate from my address book as found on the Send a Text Message page.
Am I correct?
If so, is there a way to copy my Backup Assistant contact list to my Send a Text Message address book?
If there is no way to synchronize these lists, I would request that such a feature be added.

phonephace wrote:
It appears that my contact list as found in Backup Assistant is totally separate from my address book as found on the Send a Text Message page.
Am I correct? Yes, that is correct. The backup Assistant is synced to your actual phone, and the address book for vtext. com is limited to the contacts you enter there and text through that method.
If so, is there a way to copy my Backup Assistant contact list to my Send a Text Message address book? I don't believe there is. I'm not sure there is a way to import ANY contact list to the vtext.com pages, at this point.
If there is no way to synchronize these lists, I would request that such a feature be added. Let's hope someone who can do something will see this and pass along the suggestion....

Adobe 9.3.4 won't uninstall-network unavailable-need msi file

My OS is XP. I've used Adobe Reader for years. It was working just fine until about a month ago. When I attempt to print from Primopdf, I can get the screen that says "Create PDF"--once I click on it nothing happens. That happened a time or two before. When I uninstalled & reinstalled the Primopdf program it took care of the problem. (I can still create pdf files from scanned documents.)
Next I uninstalled the Adobe Reader program, and installed the updated version, Adobe Reader 9.3.4. That still didn't work. Now Adobe Reader 9.3.4 won't uninstall. I get a message that says "The feature you are trying to use is on a network resouce that is unavailable." I've checked in my 'Program files' to see if Adobe reader is there--I find a 90.3 MB Reader folder, (with several folders & files) indicating it does exist. Though I see an AcroRd32.exe that shows its a 9.3.3.177 file. (So evidently I don't have the upgrade, but the previous version, right?)
After the 'network unavailable' message appears, a prompt gives an option enter an alternate path to: AdbeRdr930.en.us.msi file. If I had that file, would that solve my problem? I've read complex instructions, and not sure how to obtain that file. Is there some way I can obtain & download that file?
I've run registry cleaner programs, the Advanced SystemCare Diagnositic program, etc. I've read about forced program deletions--though not sure about that? I downloaded the Microsoft Windows Installer Cleanup Utility--then it said was for Window 95/98--couldn't find for XP.
OK computer gurus--what should I do, short of reinstalling my OS? This is like 'gum on shoes' and it's really annoying.
Thanks for some recommendations to hurdle this problem.
Dunstumped

dunstumped wrote:
I see an AcroRd32.exe that shows its a 9.3.3.177 file. (So evidently I don't have the upgrade, but the previous version, right?)
Check the version of AcroRd32.dll - that should show you the 9.3.4 version.
dunstumped wrote:
I downloaded the Microsoft Windows Installer Cleanup Utility--then it said was for Window 95/98--couldn't find for XP.
The Windows Installer Cleanup Utility (http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html) works on all Windows versions; you should be able to remove your current Reader with it.

Xfinity tv iPad app: Play Now gives "Network Unavailable" error

When I try to use the "Play Now" function on the xfinity tv iPad app, I get this error whenever I try click "Play": "Network Unavailable. Please check your internet connection or proxy settings and try again." This is on an iPad sitting on my home network -- no proxy, strong signal. No other network issues on the iPad (I can browse, use Netflix streaming, etc.). I tried signing out and signing back in, tried deleting the app and re-installing. I can browse all of the other content in the app, so the app itself is clearly connecting to the network just fine -- it just can't play any content. Any ideas? Anyone else see this error?

There are two problems mentioned in this thread. Mine was mostly that the "lock orientation" slider is now the "mute slider". Last I checked, I could watch a few movies using Play Now even though I don't subscribe to any premium channels. However, I do need to sign on to my Comcast account.
I did remove the app from my iPad and reinstall it from iTunes on my computer.
The other user, jburst, was getting a "Network Unavailable" message after doing various troubleshooting. I don't know if they are still experiencing that.
dragynx, are you saying you are getting that "Network Unavailable" error? Have you totally quit the app? It's my understanding that the Play Now feature is available throughout the country.
I'm a customer like you trying to get it to work.

IPHONE 5: can't receive calls & random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network." This occurs even when signal strength or wifi is operational.

IPHONE 5: can't receive calls and random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network." This occurs even when signal strength or wifi is operational, and it does not matter whether wifi is on or off. ATT went through the standard protocol - resetting network, resetting sim card, etc. No changes. Other phones working fine in same region with same carrier. Apple's solution is to restore software, but haven't gone there yet. Anyone successfully addressed this/these issues?

I should point out that it worked when the iPhone was set back to factory settings, but when restored with the backup, data/internet no longer works again, and I get the "Could not activate cellular data network" error message yet again.

Get rid of "Get Backup Assistant" nuisance popup on Message+ (PC).

I use Message+ on my PC. It is great to be able to respond to texts with a real keyboard. My only complaint is the annoying popup that instantly tells me to set up Backup Assistant.
I do not use Backup Assistant. My contacts are stored in Exchange-linked accounts. I do not have contacts saved to my phone, because then I would need an additional service like Backup Assistant, when presently I just sync my email and my contacts live there. I would disable on-phone contacts if I knew I could. I went onto the website as linked and cannot set up Backup Assistant; this is a work phone and I am not the account manager. But I still get this annoying popup in the otherwise-handy Messages+. Maybe someone at Verizon could look into adding a "do not ask again" option to this popup?

Quick bump to see if anyone from Verizon can offer something here? If not I may just ditch the Message+ thing altogether. A popup seems like such a minor thing, until it pops up while writing emails, during presentations, during technical support desktop sharing...

Message+ PC Backup Assistant pop-up

I recently installed this on my wife's laptop and she started getting these message pop-ups saying "Get Backup Assistant, Sync contacts from your mobile device to your desktop with Back Up Assistant. Click Here to get this service."
I tried installing the Back Assistant, but this didn't help the problem. I've been using this on my laptop for a while with no problems. We are both using Windows 8.1. The only difference I can see is that she is using an iPhone 4 and I'm using an Android phone.
Is there any way to stop this pop-up message on her computer? It is quite annoying. Otherwise, the application works great and she'd like to continue using it without the annoying pop-up.
Thank you!

I have this same issue with my Samsung Intensity™ II not connected in any way to my Windows 7 PC running Message+. The pop up occurs randomly, and it says "Get Backup Assistant: Sync contacts from your mobile device to your desktop with Back Up Assistant. CLICK HERE to get this service. CLOSE" The all caps text are the options. If you CLICK HERE, it takes you to Verizon Cloud - Verizon Wireless And when I look at the "Compatible Devices" on that web page, obviously the Intensity II is NOT there, so I'm stuck. I don't mind the suggestive sell; once. The repeat is driving me back to using the web.vma.vzw interface instead, which is a pain due to the constant log-outs.

How do you remove the "Peer Assisted Networking" pop up message?

I am a newbie to Adobe Flex. I am using the NetGroup / GroupSpecifier API. But the pop up message "<URL> may user peer assisted networking. Do you want to allow access to upload bandwidth?" keeps showing. How do I prevent this message from showing to the user? thanks.

See this article about the New Tab page (about:newtab):
*https://support.mozilla.org/kb/new-tab-page-show-hide-and-customize-top-sites
Try to reset some preferences to the default with the SearchReset extension:
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
If you do not keep changes after a restart then see:
*http://kb.mozillazine.org/Preferences_not_saved

How do you fix Backup Assistant Plus Lost Network

I have a Samsung S4 Mini. It came with Verizon's Backup Assistant Plus installed. I believe it should backup my contacts to a Verizon server somewhere. However, since the day I got the phones, Backup Assistant Plus fails every night with a "Lost Network Connection. Please Try Again". It doesn't matter if it connected by WiFi or Verizon 4g data. The error will happen if the Sync Contacts is checked or un-checked. The only options for this app are a check box for Sync Contacts and the Sync Time. There isn't any option to Remove Account, Disable, or Un-install. I've tried Clear Data and Clear Cache. There is some vague information on Verizon saying the Verizon Cloud replaces Backup Assistant Plus. I enabled Verizon Cloud and it seems to backup my contacts ok. But Backup Assistant Plus continues to attempt and fail.
- I do not want Verizon backing up anything, How do I disable, or remove Backup Assistant Plus?
- If I can't remove Backup Assistant Plus, How do I stop the constant Backup Assistant Plus failures?
- If Verizon Cloud replaces Backup Assistant Plus, why is it still installed and running?
- And the obvious question - - Why does Verizon insist on backing up my contacts whether I want to or not?

I just had a similar problem and tried many of the steps on these Blogs. None of them worked. But I did get it working by turning on my Data. I normally keep Data off and use WiFi as much as possible so the Sync was failing and I was getting the Lost Network notice. But as soon as I turned on Data it started uploading and downloading my contacts. That was all BAP. But I could go to the Cloud and update via WiFi just fine.
So, why did I still work to get BAP working? BAP was stuck in a loop to try and get the Backup done. Since it couldn't it tried repeatedly and I believe it is why my battery was draining more rapidly than normal. Hopefully by turning on DATA the battery may last longer. If not I need to turn BAP to manual backups only. I hope I can find out how to do that.
Later
SK

IPhone user getting BB network sync messages - wants them to stop

Hello everyone. Just signed up here, happy user of Blackberry Tour 9630 with Bell Mobility in Montreal, Quebec, Canada for nearly two years.
HOWEVER, my current need for assistance has absolutely NOTHING to do with my Blackberry model, my carrier, or my OS version.
For the past 6 years, I have been providing Email gateway services with spam and malware filtering to several small corporate clients. At the end of March 2011, one user (also a high-level company admin at one of my client domains) has begun receiving messages from a range of network addresses, as follows:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
All those messages have a subject similar to this:
RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2
The message body begins with "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server."
The problem is that this person is using an iPhone, not a BB, and he is receiving these messages both on his iPhone and on his Windows desktop (in Office Outlook).
He also tells me he never had a Blackberry, and that he DID NOT ask for these messages to be sent to him. For sure, he might very well have ACTUALLY done something that caused this, but he cannot recall what it was. One of his employees lost her Blackberry just before going on maternity leave for a year, starting in March, and he did mention doing something (vaguely remembered) related to that loss (and replacement).
Be that as it may. The fact is that he does not have a Blackberry, but an iPhone (and apparently NEVER had a Blackberry). Under those circumstances, is there some way to register a request that these messages no longer be sent, by either Emailing or phoning someone at RIM (or any other way)? So far, I am sending hundreds of these messages per week to the spam quarantine, from which they have to be purged periodically.
By the way, I just signed up to Twitter earlier today (something which I was in no hurry to do), just so I could attempt to obtain help from the "BlackBerryHelp" Twitter channel. Well, I posted the following tweet 2 hours ago, and so far I have received no response:
"@BlackBerryHelp iPhone user getting msgs from "[email protected]", wants them filtered. How do we stop them at source?"
So much for "Official Twitter support account of Research In Motion. We’re staffed from 9-8 EST Monday -Friday and 9-6 Saturday. ". What kind of response time should I be expecting? Am I too impatient?
Thanks in advance to anyone who might be able to shed some light on this problem and its solution...

Normally that message comes about from having installed the Blackberry Desktop Software on the PC in an incorrect manner, which the link below will show how to correct it. I am guessing someone (might not have been this user, could have been his secretary or another employee who does have a BlackBerry) installed the BlackBerry Desktop Software on his PC with the "redirector" option checked, which is most normally the origin. See below.
Article ID: KB04254 Network@etp email messages are received on the BlackBerry smartphone and email application
Article ID: KB21849 Network@etp messages are received in the email application and on the BlackBerry smartphone
As far as the twitter help accout, yea, I'm thinking two hours response time might be a bit high in expectations. But doesn't matter, the above links should solve the issue.
And, aside from collecting the messages in a spam folder, you could just blacklist them on the users' email server, and they won't even reach the server.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Network unavailable / OfficeJet 6500

I am on Mac Os X 10.5.7 and just bought an Officejet 6500 Wireless. Trying to get that printer to join my wireless network. The network is through an Airport Extreme Base Station. The HP Setup Assistant finds the network, displays the correct SSID, and correctly tells me I am set to Infrastructure. But when I type in my password / WPA2 Personal code AKA Network Security Key, I get the message "Network Unavailable. The selected Wi-Fi Network is not within the reach of the device."
It is sitting right next to the AEBS.
Please help anyone. Thank you.
Message Edited by handkaes on 07-25-2009 04:02 PM

I have same problem with new HP officejet 6500 wireless. Your suggestions to others so far have not worked...
Have LInksys router. have tried disabling security have tried wireless modes g b n all with no security or with WPA2 which is what originally was on the router.
Apple laptop works fine on wireless net no matter the settings. ful signal strength at location of printer. HP software run on macbook will only say "The selected Wi-Fi Network "Wireless" is not within the reach of the device.
Manual or wizard settings at printer control panel will only give "Error cannot connect to network press cancel to exit"
Any suggestions?
thank you

Time Machine" "backup disk is unavailable"

I have the latest 2TB Time Capsule (purchased July 2011) and 15" MBPro (purchased Nov. 2011). I installed Lion in July 2011 on my MBAir and previous MBPro (June 2008). When I bought the new MBPro I had the Apple Store Geniuses migrate everything to my new machine. However, the last successful Time Machine backup to my Time Capsule was on Dec. 5--I keep getting the "backup disk unavailable" message box. This is bizarre, because my home network shows up, I am online, and AirPort Utility recognizes both my TC and APExpress (used as a signal repeater) and says they're "working properly" and up-to-date. I restarted my MBPro and still get that stupid error message. Will I have to call AppleCare and have them walk me through resetting everything or is there a simpler explanation and solution?

Ignore the Edit button.
Simply place your cursor in the Time Capsule Name box and backspace to clear. Then enter in the name that you wish.
Do not attempt to do anything with the Edit button.
The name of the wireless network under the Wireless tab does not need to match the name of the Time Capsule.
One is a device name. The other is a wireless network name.
For example the name of my Time Capsule is Time Capsule
The name of the wireless network is TWNDB

Activating Backup Assistant

I am trying to activate the backup assistant. Have the app on my iPhone 4s. rec'd an access code from Verizon but every time I y=use it I get an error message. Have been trying to initiate a live chat with service rep but all roads lead to nowhere. The Verizon home page is not user friendly at all. Anyone have a solution???

Hello sled,
Help is just a post away my friend. It will be my pleasure to assist in getting Backup Assistant activated for you. May I ask are you able to access the web on your iPhone 4S without any issues? Also, have you used Backup Assistant before, whether on this device or a previous device? I would suggest removing the app, reset the network settings, reboot the device, re-download the app, and attempt the setup again. For steps on how to reset network settings, here's a link for you.
http://vz.to/19OMzKU
Let me know the results, just in case more assistance is needed.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport

Why is Verizon support for Backup Assistant so limited?

Folks, I have wasted a whole day looking for a solution to this problem. Perhaps this posting will save someone from wasting their time.
After over an hour on the phone with two customer support people and a wasted hour at the local Verizon corporate store, and endless hours searching for an answer online, I am at a dead end. There are hundreds of reports in these forums about problems with Backup Assistant (BA). There are instructions on the Verizon website that indicate BA will work if you follow the steps. It just ain't so. Seems to me all Verizon cares about is selling the latest and greatest smart phones.
Here's the story. Backup Assistant was working on an LG VX6100. It is a tedious program, but at least contacts could be backed up when it worked.
Today I transferred the 6100 to a new number for a family member, and activated an LG VX8300 for myself. The first phone customer support person directed me through the same steps numerous times and just couldn't believe that the menu options they spoke of were NOT on the phone. I was finally turned over to a second customer support person who directed me through exactly the same futile steps. I read them the same error message over and over again. It was: "Unable to retrieve catalog. Please try again later (3332)." Then I was directed to go to a Verizon store in town for help. Another useless venture. I brought along the following instructions which I found in one of the forums here:
https://community.verizonwireless.com/message/826595#826595
Correct Answer Re: VX8300 "No Application" Message, also an Error (3332)
SuzyQ CommunityLeader
SuzyQ Feb 29, 2012 8:42 AM (in response to Grove)
This response several months ago from MikeS_VZW - there IS a fix but as rep may have to look to find it -
We hear your! I have posted several things about not being able to access the Get It Now catalog on some older devices. Before, there was no way to get your access back to the catalog. You had to upgrade to a new device if you did not access the catalog between September and March 25, 2011. There has been a lot of feedback about not being able to access the catalog, so we made it possible to get it back.
Here's what you need to do to get your Get It Now access back on your older phone:
1) Ensure you are able to access other data on your phone (go to settings & tools> My Verizon or My Account) this does not charge megabytes, but does connect to data. This will ensure other data is working.
2) Make sure you don't have blocks on your line that is preventing you from accessing the Get It Now catalog (app blocks, etc.)
3) Take it into any Verizon Wireless corporate store (authorized dealers/premium retailers will probably not have this ability).
4) Explain your issue to them. If you are getting error 3332 when you bring up Get It Now, let them know.
5) A representative will plug your phone into a computer and flash the certificate/update onto your phone (we have articles in our information database to walk them through that if it's their first time.
6) Enjoy having access to your Get It Now catalog again!
This is new information. Before, the only option was to get a different phone. I know this sounds cheezy, but we do hear you. Lots of feedback came about due to this change, and although we tried to be proactive as possible to alert the affected users, there were some that fell through the cracks. Feel free to PM me or call customer service at 800-922-0204 for further information about this.
Good luck! And note it specifies CORPORATE STORE - that may be why you weren't getting anywhere before. Use the Store Locator (top right of your screen) to make sure you are dealing with a corporate rather than "authorized reseller".
The store clerk read it. After dinking around with the phone for 15 minutes he said he thought a software update for the LG VX8300 might help. He took it in the secret back room, and came out a few minutes later and said that they didn't have the latest version because the IT people hadn't made it available to them and probably wouldn't because the phone was an older phone. Apparently anything older than 4 years is ancient in Verizon's eyes. He suggested I might be able to get it directly from LG. He also said I could bring in the VX6100 and maybe they could transfer the contacts directly from it to the VX8300 if they could find a cable. However, that still leaves me with no Backup Assistant. That was that.
LG does indeed have updates available online, but it requires a special LG USB cable which I do not have. For instructions visit
http://www.howardforums.com/showthread.php/985182-Tutorial-VX8300-How-to-upgrade-downgrade-your-firmware-W-Pics
http://www.lg.com/us/support-mobile/lg-VX8300
Ideas, anyone?
This whole ordeal does not make me want to commit to a 2-year contract that comes along with new equipment.

I noticed that you posted this a couple of months ago... I just activated an old VX8300 as well and am having the same error messages. Did you have any luck getting it figured out?
I agree with you as well. I am getting married in June and do not want to upgrade to any kind of data plan for 2 years and after we get married we're switching to Sprint, not this Verizon garbage with the worst customer service that only cares about screwing people over in this terrible economy. (Sorry, enough ranting from me, just curious if you ever got it fixed? Thanks!)

Backup Assistant network unavailable messages?

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