Backup assistant on Samsung flipshot

On my Samsung flipshot (500 minutes family plan) I try to get to backup assistant by using:
--get it now--   then  ---tools on the go-- and then --get new applications--
and receive message:  "Unable to retrieve catalog, --#3332
Any suggestions would be appreciated.
Thanks

Hi mwagner2,
I apologize for the trouble you are having with downloading Backup Assistant.  I want to ask you a few questions.  Is this your first time attempting to download Backup Assistant? Do you have any blocks on your account? What type of coverage is displayed on the top left side of the display when you are trying to download the application?
In the meantime, remover your battery, wait 20 seconds before putting the battery back in and try to downloading the application again.  I hope this information is helpful.  Please let me know if you require further assistance.
Thank you for your involvement in our community forums,

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