"Backup My Contacts" is reversing "Mobile Number 1" and "Mobile Number 2"

I'm trying to use the "Backup My Contacts" to upload several new contacts to my cell phone. First, I downloaded a sample contact using the "save my cloud contact to my computer". Then I used the labels in the first row of the resulting csv file to create a new csv file with my new contacts, filling in the 'Mobile Number 1', "Mobile Number 2", "Mobile Number 3", etc. The upload worked but it reversed the "Mobile Number 1" with the "Mobile Number 2" field or the "Mobile Number 3" if it existed. Has anyone run into this problem? Seems like a bug.

Here are the steps to reproduce the problem;
1) Go to "My Verizon" / "My Device" / "Backup My Contacts"
2) Click the "Contacts" tab.
3) Select a contact that has more than one "Mobile Phone" number.
3) Click "Export Contact" under the button.
4) Click the button to import the contact that your just exported.
5) Select the new contact.
6) Note that the mobile phone entries are rearranged.

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Contacts with Multiple Backup Assistant + Contacts Entries

I have read others with these same issues. Unfortunately, the responses they are getting have to do with having multiple contacts and joining those contacts. That is not the issue. The issue is that each contact has MULTIPLE Backup Assistant + Contact entries. Meaning, when you you start typing a name to send a text message to, it shows you multiple phone numbers for that person (only, they are all the same phone number). For example, if I start typing Zoe, it will show you contacts that match, it will have Zoe 555-555-5555 listed 6, 7, 8, or more times. But wait, that is the home number, how you keep scrolling them until you get to the mobile number which is also listed 6, 7, 8 or more times. When you go into you contacts and select Zoe, and then go to Edit, you see why - There are 6, 7, 8 or more Backup Assistant + Contacts entries!!! These duplicates are what we are wanting to know how to remove. My daughter has only one phone number, but when I click on the her picture in the favorite contacts widget, it shows 2 and they are both the same. Even the BAL #225 shows up EIGHT times!!!!! When you go online (to the Backup Assistant), they are all listed there too. HELP!!!!!!!

I have no prblem syncing multiple mobile numbers so I don't think it's a universal issue with iOS. The only difference I see is I am using CardDav instead of using the Exchange option. Have you tried it that way? You can urn off contacts in the Exchange account and add the CardDav account separately.

Can not see the contacts in E63 mobile phone

Hi,
I amusing E63 mobile phone. I am not been able to view the contacts in the mobile, so not been able to use the same. But when an incoming call comes in I do get the name resolution of the person calling and his mobile no which is stored in the contacts.
I tried backing up the mobile and all the time the backup of contacts could not happened and besides Contacts rest all is backed up....
Pls do let me know how to resolve this issue..
Thanks in advance...

Hey kartik_sh
Welcome to the forum, your contacts are on the sim card and they will need to be either copied to Contacts on your phone for easy access.
It is not clear from your description what could be causing this issue, so I will present a couple of possibilities. The first is that the contacts that you cannot see are stored on the SIM card and not in the phone memory, to remedy this you can follow these steps to copy your contacts into the phone memory:
Menu>Communic.>Contacts>Options>SIM contacts>SIM directory>Options>Mark/Unmark>Mark all>Options>Copy to Contacts
If this is not the case, and if after selecting Contacts you see the options Go Online and ChatServiceBuddy, it means that the ”Ovi Contacts Chat” service is selected as the default view. This service has been discontinued and replaced by Nokia’s new Chat service powered by Yahoo. You can set your default Contacts view back to the contact information stored in your phone by following these steps:
•Select Menu>Communic.>Contacts
•Press the left navigation key to select the central field at the top of the screen, then press the centre of the navigation key to open the menu, and finally select Phone
•You should now see the contacts stored in phone memory. To make this the default view, select Options>Settings>Default contact list>Phone
If you are interested in the new Chat application, you can switch the Contacts view back to the Ovi Contacts view, select Go Online and sign in with the same user identity and password that you use to log into this forum. Your phone would then remind you that Ovi Contacts Chat is discontinued and take you through the steps to download and install the new Chat application. We would recommend that you use a WLAN connection for this.
If the two suggestions above do not resolve your issue, we can investigate further.
Out of interest, when you say that creating a back-up did not successfully back-up contacts, do you mean that you created the back-up with Nokia Suite and the report displayed at the end of the process indicated an error? If there was no error during the back-up process, it is likely that the back-up was successful and we still need to work out whý the information is not appearing in your phone.
Let me know if it works
Kind regards
Carl
If this post answers your question, you can help others by clicking the green accepted solution' button.
Please ask your questions to the main board and not to my mailbox. Thank you.

Contacts with multiple mobile numbers

Hello all,
This is my first post here, so please be patient with me. I searched through previous threads, but did not find an sufficient answer to the problem I am having. To set the stage, I will give you what I am working with
g-mail account with close to 500 contacts
iPhone 5, latest version 6.1.3
MacBook Air, latest version 10.8.3
I have my g-mail account linked to my iPhone as an Exchange connection so that I can view the contacts. I have my computer contacts program connected with Google as well. The problem I am having is that most of these 500 contacts have multiple mobile phone numbers. I am able to create this contact easily in g-mail and can relabel the phone types to match what they are. Let's say for instance:
Name: John Smith
Home: 111-111-1111
Mobile: 222-222-2222
Mobile:333-333-3333
etc.
I have done quite a bit of testing and found that the computer contacts matches up perfectly with whatever I put in there, including multiple mobile numbers. My iPhone on the other hand, does not show the second Mobile number. It will recognize multiple home, work, and pager numbers, but not multiple mobiles (it only shows the first one on the list). Why would it allow multiple numbers of the other types and not mobile numbers?
Is there something I am doing incorrectly, or has Apple overlooked a simple, important function? The things I do not want to do are:
create custom phone labels for my contacts as in mobile1, mobile2 - there are too many and this is an inefficient solution.
change all of the cell numbers to be work numbers - same as above, and what if someone else is updating g-mail contacts and does not follow the rule?
unlink the Google tie I have on the computer - this seems to be the only one of the two that works, and I do not want to have to constantly remember to download an updated contact list. The list changes constantly, and I know I would eventually forget ( I am looking for a poka-yoke here).
Any ideas about solutions?
Thank you for the help

I have no prblem syncing multiple mobile numbers so I don't think it's a universal issue with iOS. The only difference I see is I am using CardDav instead of using the Exchange option. Have you tried it that way? You can urn off contacts in the Exchange account and add the CardDav account separately.

Backup import contacts doesnt work

Before i reseted my Xperia Z1 i used Sony Bridge to take a full backup. When I try to set up from backup my photos and sms are imported, but not apps and contacts. But when i open contact in the standard sms-app the contact is there, with the name from before the reset. But it doesnt show in the contact list.
1. Any idea why the Sony Bridge wont import contacts?
2. Why my sms has the contact name on the number but it doesnt show in contact list?
Hope someone has a solution to this. I took a backup to avoid this problem, as I have many important contacts that is now gone.

Hi Kjetil,
Welcome to the community.
This does seem strange, as the names will only show in the messaging app if the contacts are loaded on to the device.
You could try clearing the contacts app data to see if this helps.
Menu > Settings > Apps > All > Contacts > Clear Data
if this does not work, maybe try contacting Customer Care to see if they can supply instructions via phone to help resolve this issue.
Use my signature to find the details if needed.
Let us know how you get on.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Why does Lion KEEP reversing changes you make in address book and other applications without your consent and without wanting it to??? Plus address book will NOT import old address book contacts from Snow Lepoard 10.6 and keep them. This Lion OXS 7 is ..

Why does Lion KEEP reversing changes you make in address book and other applications without your consent and without wanting it to??? Plus address book will NOT import old address book contacts from Snow Lepoard 10.6 and keep them. This Lion OXS 7 is .. becoming very frustrating ... it will NOT keep changes made in the Address Book and it has destroyed my contacts which I only have electronically since 10.4 in my address book. I am NOT happy with this OS7 it has a lot of issues and faults. How can one stop automatic reversing of data when inputting???
Please help!
Wished I NEVER upgraded to this Lion!!!
Carmelo

Relax. Your address book database is corrupted.
If you are syncing your Contacts with MobileMe or something else, disable it for now.
Backup your address book by going to File>Export>Address Book Archive.
Quit Address Book.
Open your Library by holding down the Option (alt) key while selecting the Go menu in Finder. Select Library. Navigate into your Application Support/AddressBook folder and delete the addressbook-v22.abcddb file.
Open Address Book. It will recreate the database from the raw data.
See how that works. If it is ok, then reenable syncing and see how that works.

How do i erase a corrupt contact list from iCloud,iPhone, iPad and MacBook Pro and restore Address Book backup to all devices and cloud?

how do i erase a corrupt contact list from iCloud,iPhone, iPad and MacBook Pro and restore Address Book backup to all devices and cloud?
I saved a corrected, most up to date version of my master Address Book Contacts as a back-up on my Mac Book Pro.
then in an effort to "simplify my life" i attempted to sync my I phone contacts - ( pre clean-up version) with my clean list on Mac Book Pro, New I pad and newly available icloud. DUH!! Using iTunes to do the sync caused the clean MacBOOK Pro list to be commingled with the dirty iphone contacts. amd now the whole mess is in the cloud.
I need to clear out the contaminated lists from all iplaces, and startover with Back-up on my macbook pro. BUT HOW???
Help
Karen

I had exported an address book backup: abbu
so since i wrote, i have found my way into the cloud: selected all entries - deleted them all from the cloud.
This wiped out contacts on my iphone and i pad, and MBP, as well as on the cloud. I then imported the abbu back into my now empty address book.
To repopulate the crowd, i selected all in my address book and created a single card vCard for export to my desktop. I then dragged that vcard into my empty cloud. Now my cloud has the same clean contacts as my MBP addressbook. The cloud then pushed the clean contacts into my empty ipad and iphone contacts.
I had to go back to Address Book>preferences>Accounts and Add an I cloud account - but if you accidentally create a second i cloud account - all of a sudden your address book will duplicate itself. I quickly reversed it by deleting one of the icloud accounts in my Address Book>preferences>Accounts.
I created a new entry on my MBP and it is now on all devices and in cloud
I also created a new entry on my iPhone and it is now in the address book on my MBP.
I feel empowered!!
Have i missed anything??

Backup assistant contacts not showing up online

Hello,
I am using backup assistant for the first time so that I can import my contacts to my new 4G device. I've run the application from my blackberry, but when I sign on on-line, the website is showing my contact list as empty. However, my backup assistant PIN is being correctly captured, so I know that I am being recognized.
I've tried deleting and re-installing backup assistant on the blackberry and running again. No luck. Any suggestions? Is there some sort of lag time for when the contacts will show up online?
Just in case the question comes up, I am the only user on my wireless plan.
Thanks,
Ty

Hi tc4213,
New 4G phone is always a great thing. Not being able to backup your contacts must be frustrating; however, I'm sure we can find a way to backup and transfer your contacts to your new device.
First we must make sure that your Blackberry device is compatible with Backup Assistant. The following BlackBerry devices are not compatible with Backup Assistant:
BlackBerry 7130e
BlackBerry 7250
BlackBerry 7750
BlackBerry 8130 Pearl™
BlackBerry 8130 Pearl™ in Pink
BlackBerry 8230 Pearl™ Flip
BlackBerry 8703e
BlackBerry 8830
If your device is not one of the ones listed above, please make sure that your are following the instructions listed in the link below:
http://support.verizonwireless.com/how_to_use/transfer_contacts/blackberry.html
Additionally, with a 4G device you will most like create (if you don't already have one) a Gmail account. If you have not created one I recommend to create a Gmail account at http://goo.gl/2Ucuc and then sync your Blackberry with your Gmail account using the Google Sync App and your contacts will be saved online. You can get the Google Sync App at http://www.google.com/mobile/sync/
Then simply activate your 4G device and enter your Gmail account credentials and your contacts will transfer automatically to your new phone.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/vzwsupport

I have two iphones and the two got sync'd contacts were deleted from 1 phone and now were deleted from other via wireless on icloud the last back up was 2 months ago how do i retrieve and reinstall that backup? or can I do this from an old icloud back up

Hi this is my first time using this service and I am having a huge problem with two of my iphones. I have two phones that were sync'd accidently on itunes and both were sync'd to icloud too apparently. The one phone then deleted some of the contacts - now both phones have lost those contacts. What would be the steps to get the phone contacts (not from the computer) back on one of the iphones. it does show the phone was backed up over two months ago - can I restore to that back up and how? Any help would be very appreciated <")))><

Please read before going through with this procedure.
If you really want your contact back and you did not do another iCloud backap since you deleted some of your contacts, you can do a hard reboot on both devices with iClouded contacts by holding down the home and lock buttons on each of them for 10 seconds ignoring the slide to turn off thing. Make sure you have iCloud contact services off before doing so. You can then go through the whole set up process until you get up to the backup part. You then press to restore from an iCloud backup (make sure you choose the right backup for the right phone). If you didn't make an iCloud backup before the contact incident, you will have to use your two-month-old iTunes backups. Each phone should have their contacts the way they were from your last backup. You then go into Settings>iCloud>and turn off contacts. You then can choose if you want to keep your current contacts or not. Turn this off on both phones just incase you add another iCloud device to the mix later on. Now your contact lists are no longer linked (Caution: side effect may include lack of edit button). You may now add and delete contacts as you please without it happening on your other phone.
Thank you for choosing Apple.

Missing contact when "create new contact" from email or number

I am having a really strange problem on my iPhone and think it will be a fun mystery to solve. Please help me!
It is currently set up with google so that my mail/notes are using gmail IMAP and my contacts/calendars are using Google Sync. So far it's been working pretty well except for all the known many bugs and issues (please fix these, google!). I have no other email, calendar, or contact accounts set up (not even syncing with my computer).
I received an email from a friend who I did not yet have a contact for, so in the email header I clicked her name and chose to "Create new contact." As usual, the email address was already in the "email" field, so I just edited her name and filled out the "company" field and pressed Done. The "from" field in the email updated to show that the contact had been added to my phone and that it recognized the email as being from her.
Now, I go to add a number to her contact and when I navigate through my contacts list, her name is no where to be seen. I've tried searching through the contacts by using the search bar at the top of both the Phone and the Contacts apps, but nothing shows up. However, when I compose an email and start typing her address, it recognizes her as a contact. Even weirder, I just tried the entire phone search spotlight feature, and it found her contact right away, as if it were any normal contact. When I click on it, it brings me to her contact page, which I cannot edit, and when I press the little left arrow "Contacts" in the top left of the screen to go back to the whole listing, she's not there!
When I go to add contacts using the little + symbol in the top right of the phone app, it works normally and the contact appears as usual. But every time I try to do a new contact from email, this happens! Choosing to "update existing contact" works fine, though. So I've been forced to create an empty contact with her name in the Phone app, and then add the email to it.
Please help my find where in my phone this contact is residing, and how to bring it out so I can find it. I have tried force-quitting the relevant apps from the multi-task dock, and even turning off and on my phone, but to no luck.
Update: Just tried creating a new contact from a phone number I've previously dialed and the same thing happens! Where are my contacts going?? This is so weird!
Not sure if this is just a google sync issue, but I figured I'd post it in case other people are having similar issues
Device: Apple iPhone 4
Carrier: AT&T
Country / Language: USA English
OS: iOS 4

I recently experienced a similar event. I was adding from Contacts "+" button on the iPhone 4. I completed entering the data & hit "done". I went back to add a photo. I hit "done" & went to test the result. No new contact. Search did not find it. Tried two more times with different contacts. Same result.
At one point, the "All Contacts" directory went blank. Nothing. Seconds later the contacts returned. Scary. I rebooted the iPhone. No new contacts but old ones fine.
I then entered with an old iPhone on OS 3.2 same data. Showed quickly via MobileMe. On the new iPhone added photo the photo. All OK. From an iPad, OS3 I did the same. Added photo in new phone. All OK. I added from the new iPhone including photo. All OK.
The iPhone IOS4 reboot may be the answer. Wish I had tried older systems before reboot.

Backup for contact info on Pre

My Palm pda allowed me to backup calendar and contact information onto my computer. Although I understand that my calendar is backed-up through Google Calendar, I don't know how to backup all the contact info on my phone.

Hello and welcome to the forums;
Google also can back up your contact information the same way it backs up your calendar. In the Contacts app under Preferences and Accounts, set Google as your Default Account, and every future contact you enter will be backed up to google, and you can see all of those contact records on your device as well as in Gmail.
As for information that is currently in your phone, if you did not have google as the default account, those contacts are stored to the Palm Profile. If you want to copy that information to google, for each contact you can tap Send Contact > Send via Email and that will create a .VCF file for that contact that can then be imported into google. This is currently an individual process, and would need to be repeated for each contact to be copied.
If you're interested in a desktop solution for backing up your information such as available on former PDA's, check out our website here which details some of the 3rd party options available.
Hope this helps,
TreoAide

My iPhone was stolen. I just got a new one and am trying to backup my contacts and data from iCloud. How do you do that?

my iPhone was stolen. I just got a new one and am trying to backup my contacts and data from iCloud. How do you do that?

If your backup is in iCloud, and your new iPhone is already set up, go to Settings>General>Reset, tap Erase All Content and Settings, then go throught the setup screens on the iPhone and when given the option, choose Restore from iCloud Backup and follow the prompts. (If it isn't set up yet, just choose this option when setting it up.)
Be sure your iPhone it connected to wifi and your charger while it is restoring the backup.

I have to restore my phone from back up but in order to do it i had to update my software. now that my software is updated there isnt enough room on the phone to back up. is there a way to only restore certain things from the backup like contacts?

i have to restore my phone from back up but in order to do it i had to update my software. now that my software is updated there isnt enough room on the phone to back up. is there a way to only restore certain things from the backup like contacts?

Because it says it's incompatible when it can't be, I got hope. I get error messages all the time with my iPod and iPhone that it cannot sync and that 'this device is not capapble of connecting to iTunes' stuff. I literally forget that happened, plug it in again and it works, I later realize that iTunes made a mistake, they do that.

I am currently using iphone 5 and i want to upgrade my phone to ios7 i want to know is it necessary to keep backup of contacts?

i am currently using iphone 5 and i want to upgrade my phone to ios7 i want to know if it is necessary to keep backup of contacts?

As with every computing device, a backup is your ONLY insurance should anything ever go wrong with your device.
Without a backup, if something does happen to go awry, you will loose whatever you have not backed up.
So my response is, of course you need a backup. You always need a backup, no matter what.

FBRA - Clearing cannot be reversed (contract number) Message no. F5538

Dear
In T.code F-51-- transfer posting with clearing-- user has posted the document by giving posting key 27 and vendor code, amount and later in line item 2 by giving posting key 39, vendor code spl gl indicator (for further security deposit), amount and profit center and by mistake filled contract number and contract type.
In t.code F-51, since in line item 002 the fields contract number and contract type are filled by mistake the same could not be removed even in FB02 as they are greyed out.
Later the above spl gl credit was paid by t.code F-53 by selecting the above open item, process open item, and cheque is not yet issued. Now he would like to reverse the document.
Now when the same is tried in t.code FBRA the following error is coming.
"Clearing cannot be reversed (contract number) Message no. F5538"
If contract number and contract type are not filled there is no error at all and the document can be reset and cleared.
We are in ECC 6.00. I just verified the note number 31547 but it is issued on 29.07.1998. Our basis team also said the same thing.
Your valuable inputs are highly solicited.
Regds

Dear
F-53 document has got a clearing document. Hence I cannot directly use F-08 here. So I have to use FBRA only
Requirement is :
Delete the contents at the line item level in the field labels Contract Number and Contract Type viz., BSEG-VERTN, BSEG-VERTT fields. (ex., in T.Code F-51 --in posting key 39 contract number and contract type are filled by mistake by user and they need to be deleted after posting the document)
The above fields have been included in SPRO>Financial Accounting (New)>Financial Accounting Global Settings (New)>Document>Rules for Changing Docuements-->Document Change rules, Line item after posting the document.
But even then I could not delete the contents in the above fields in FB02
Please throw some light as to where I am missing still ?
Regds
Through coding the relevant fields were deleted as per reply received from sap.
Edited by: aravindpc on Jan 14, 2011 4:47 PM
Edited by: aravindpc on May 14, 2011 12:18 PM
Edited by: aravindpc on May 14, 2011 12:21 PM

"Backup My Contacts" is reversing "Mobile Number 1" and "Mobile Number 2"

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