Bad expriance with nokia

I was purchase nokia Lumia 520 Sep.2013.ofter somedays I have seen my phone suddenly take restart automatically...and to solve that problem I go to nokia care centre...and they take one or two days to solve the problem...and I submitted the phone to them. Ofter that time of period I got my phone from care centre and they said my phone is ok.
But problem is that ofter that I was submitted my phone for 3 or 4 times within one and half month of purchase for that problem and related new problem(suddenly phone just like dead phone,no switch is responding ,)
.......But I am happy that the problem still unsolved and nokia company is nothing to do.
I promise to god that I never bought any type of product in my whole life which related to NOKIA

hi mate, sounds like they gave you a refurbished unit instead of a new one. these Nokia Care points are independtly of Nokia run franchises, so you will need to persist with them. if they are being unhelpful, contact Nokia in your country locally and tell them what has happened.

Similar Messages

Bad crash with Nokia Maps - any ideas ?

Hi
At the weekend I tried to use Maps to get to LE12 7AR (whilst running Mobbler & music player in background).
Every time I put in that destination for driving, Maps disappeared, the phone screen went dark, then white light (as if booting up, but no hand shaking video), then back to home screen.
Weird.
v3.04 10wk32 b03
Map version 0.1.24.114
Any thoughts please ?
thanks

psychomania wrote:
A new version of maps (v3.06) has been release which may have addressed the issue. Not sure if it's available for the 5800xm yet.
Still on pre-release but latest build of v3.06 pre-release out today over at Nokia Beta Labs.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Customer Experince with nokia N76 from may 2007 ti...

Customer Experince with nokia !!!!
today 20-09/2008 and still under progress!!!!!
they wait till my warrenty end to reply to my problem...
this just simple of emails i have the rest.....
Till now more than 20 day's investagtion?what a careline ur just lazy and careless line but promise u will have a very big problem.bye
@nokia.com wrote:
> Dear Samir,
> Thank you for emailing Nokia Careline.
> With regarding to your inquiry kindly note that I did check the case again for you and it is still under process and once we got any new feedbacks be sure that we will come back to you, we are so sorry for being late.
> Should you require any further assistance, please do not hesitate to contact the Nokia Careline and speak to any of our Customer Service Executives on 19876, between the hours of 9am and 8pm (local time), Saturdays to Thursdays. For online assistance, please visit http://www.nokia.com/mea/contactus.
> Register with Nokia Connections and you will receive a bimonthly fun newsletter about the latest products and events. Click below to register.
> http://www.nokia.com/mea/nokiaconnections
> Kind regards,
> Nokia Careline
> Nokia Middle East & Africa
>
> [THREAD ID:2-48X8FP]
> -----Original Message-----
> From: @yahoo.com
> Sent: 28/03/2008 04:46:14
> To:
> Subject: Nokia Careline - Samir Khalil - Nokia N76
> Dear Mr. *****,
> from you sent case no. 2-262950130 u told me 48hrs and
> i will have reply till now 10 days no one from your
> team call me or told me anything about my complaont is
> it Nokia cant find any answer or what? u will
> investigate forever and ur careline number in Egypt
> doesnt work its give Error which means NO nokia at all
> in Egypt so plz dont send ur customer service in ur
> emails its just Fake number not working number i hope
> if u in egypt to try it by yourself.
> i will print all emails about my case today and all
> paper's related to my esclate and insurance and the
> warranty and will wait Last 48hrs am sorry i will take
> legal action to nokia Egypt & middle east,hope to
> contact me with final result not to wait anymore not
> accepted by any mean.
> ***This msg. to Mr.
> Samir Maher
> EGYPT
Dear Samir,
Thank you for emailing Nokia Careline.
With regards to your enquiry, kindly be informed that your case is still under investigation and a resolution is expected shortly. Rest assured, your case has not gone forgotten and we will revert as soon as a resolution is achieved.
Should you require any further assistance, please do not hesitate to contact the Nokia Careline and speak to any of our Customer Service Executives on 19876, between the hours of 9am and 8pm (local time), Saturdays to Thursdays. For online assistance, please visit ‘ASK Nokia’ at our website www.nokia.com.
Register with Nokia Connections and you will receive a bimonthly fun newsletter about the latest products and events. Click below to register.
http://mea.nokia.com/A4211102
Kind regards,
Nokia Careline
Nokia Middle East & Africa
[THREAD ID:2-48X8FP]
-----Original Message-----
From: @yahoo.com
Sent: 20/03/2008 06:12:29
To:
Subject: complian is done
Dear ,
48hrs passed and nothing happen no one come back tome
with any feedback frpm complain department actualy its
72hrs my case no. 2-262950130 for nokia n76.
that's the maximum respect you show to you customer's?
am asked lot's to call me or your manager to call me
samir or the resposible to this
department call me and nothing happen.
Dear Samir,
Thank you for emailing Nokia Careline.
Thanks you for your cooperation, I do appreciate that
and I did a
complain for you and here is the Service Requisite
for you complain:
2-262950130. our complain department will come back
to you within maximum 48
Hours.
Should you require any further assistance, please do
not hesitate to
contact the Nokia Careline and speak to any of our
Customer Service
Executives on 19876, between the hours of 9am and 8pm
(local time),
Saturdays to Thursdays. For online assistance, please
visit
http://www.nokia.com/mea/contactus.
Register with Nokia Connections and you will receive a
bimonthly fun
newsletter about the latest products and events.
Click below to register.
http://www.nokia.com/mea/nokiaconnections
Kind regards,
Nokia Careline
Nokia Middle East & Africa
[THREAD ID:2-48X8FP]
-----Original Message-----
From: @yahoo.com
Sent: 16/03/2008 23:46:13
To:
Subject: Advice about your complian
Dear ,
this 2nd time i send this information in 3 weeks :
Nokia N76:
1. Job Order Number./1526584 & 1537749
2. Authorized Service Center./Raya
3. your full name and your phone number./Samir Maher
Khalil-
4. issues./1. Camera with very bad Quality &
resultion. 2.Voice incoming calls&outgoing calls. 3.
Material of the mobile its very very bad & not safty
for humane being for use it.. 4. Its restart suddenly
wizout any reason manytimes on daily basis .
5.Software not helpful at all very completcated & have
errors cant be able to download any new proudcts.
6.low or NO at all performence battery there no
battery u can say so empty every 12hrs maybe less
maybe more deping. 7.Handfree with errors in the
cable. 8.sms date not accurate with local time .
9.high price with no need 3650 LE in 25/05/2007.
my mobile after this date sent to Raya to fix it
twice everytime not less than week with very bad
customer service attuide which bad experince for
customer nokia(could u plz visit any of them as
mystery shopper)let's feel as customer,after all they
changed for me the battery & handfree & sent my mobile
again for the same problem's till now suffring from
this mobile while my job at Mobinil which means
Egyptian mobile opertator,i think now u got it how
much my mobile important in my life & my work.please i
need a help from Nokia i have been esclated from 3
weeks and till now u didnt solve anything 4 me or even
give me any helpful feedback.waiting ur feedback plz
offer me solve for every problem from those and
clairfy with details in ur email ok.
5. faulty.
6. Serial Number./
7. Date of purchase./ 25-05-2007
8. Date of send to repair./1st. time : 16/06/2007 &
2nd. time: 19/06/2007
9. Person name that you did contact with./sure can't
remmber but i contact with Raya- Mesadak shop manager.
****Case no. : 2-258561699
***I will wait call from you
Thanks
Samir
Mpderator note: personal information removed. It is unwise to publish personal contact information and unique serial numbers on the internet.
Message Edited by michaels on 20-Sep-2008 03:25 PM

The issue of firmware on operator-variant models is a common sore point on these boards.
Unfortunately, Nokia's hands are tied. The operators have to approve new versions of the software before they can be applied to any phone sold to them by Nokia as their own variant.
You will probably find that the operators' customer service staff are trained only to give advice on network services, if you want answers on issues other than that you need to locate the operator's head office and pester them. If you are a contract customer, that address should appear on your bill.

What went wrong with Nokia Messaging?

What went wrong with Nokia Messaging?
In the beginning of this year I used Nokia Messaging on E71 and I really loved it!
Since this autumn I am using it on my new N97 and I am confronted with totally different experience:
- the application is very slooooow..
- its unreliable - very ofter emails arrive with hours delay, a sync may take up to minutes
- its very very buggy - truncated icons, diplay randomly jumping up and down, when scrolling.
- very bad HTML display of emails - tiny (unreadable) default font and no wrap to screen when zooming - I thought emails were for reading?
- many, many usability issues
I just cannot believe it - How has Nokia managed to convert once such a good piece of software into such incredible disaster?
Recently an update was published - I tried it immediately... To my big disappointment it contains all the same bugs and introduces new ones..
How is this possible? What is happening at Nokia?

Also my N86 as the same problem.
And in global setting Nokia deleted the option to read always in HTML.
And there is not any option to write html Mails

A problem with Nokia 5530 wirmware updating! Help!

Hi all,
I have meat the problem with Nokia 5530 firmware updating: updating allways finish with the message "Downloading of the variant package failed.Most probably there is non-commercial software in your device."
Is there any solution for that problem?
Thanks and regards,
Alexander

first its ok
then
translation:
For a better connection please insert the usb-cable directly in to the computer and not trough a usb-hub or -keybord or a dockingstation of a laptop.
Nokia Software Updater has tried downloading the software, but this is failed 4 times.
Its posible that it can be caused by a bad, slow or instable internet connection.
This failure can also occur because we have maybe a problem with our servers.
try later again
i tried it on 2 PCs one with vista and one with XP plz help me
Message Edited by progunnl on 13-Mar-2009 02:50 PM

Sms problem bug with nokia 6710 navigator

hi, i'm jack, surfer from italy.
the new kind of t9 with nokia navigator 6710 is really really bad, i'm searching to get the older one on this phone.
the problem is that when you press * to change the word, the phone become slower, and open a new window where you can see the words and choose. this thing is really uncomfortable and make you really slower and harder to complete the sms.
the big problem is that you can't enable or disable this option, you must use it! this is a very bad thing from nokia, cause people must choose their way to write sms.
i can disable and enable t9, so why can't i enable and disable this option? this is a bug from nokia in this phone!
please help me to find a patch, a software or something else to solve this problem, or if doesn't exist i need someone that advice nokia to put something to download on the site, to solve this problem.
thank you

1st of all dont store alot of text on phone this slows it down
2nd try a soft reset this restores phone to out of box state the code is *#7370# security code is 12345 back up contacts and apps etc
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

This is my problem with nokia 5800:

this is my problem with nokia 5800:
my phone is updated.
sorry my english isn't good
1. music player have too much problem and player hang too much,too much ,too much.and earased playlist and all songs in playlist and from music player then i should earase songs from my phone then retransfer to phone
2.music player sometimes hang at the end of song and I should restart my phone!!!
3.Oh INTERNET!often when I work with internet and click above a link phone hanging and restart browser and I huffy!!!
4.messageing has not recently use numbers and I should alwayes add my numbers from contacts but nokia java mobiles in part of "To" has recently used numbers shortcut!!!
5.when dialling a number and failed,I should heare the error trump for 7 second and don,t disconnect with any key!!!!
6.after i update my GPS some of entertainments isn,t in new version, such as take photo from map nad altimeter and ...!!!
7.photo camera has not sound off or intercept the voice!!!
8sometimes remot of player dosn't work and I should pause music then replay to work the remote
9.the camera has not 16:9 aspect ratio.but 5800's lcd is 16:9
10.Note applicatin has any shortcut for sorting notes
11.bluetooth should saved in phone memory and if memory be full or the shared file is longer than memory phone we can't save that on phone!!!
12.delivery report dosen't shown at inbux and I should that from Delivery report part and if number of messages is more than 20, we can't know delivery report!!!
13.

1.
2. Their different teams. As I said, this is not a big issue unless more people send emails to Nokia asking for it, and no, as far as I can see, only a minority cares for this issue. Nokia will not spend to develop something in an OS that only a few people care about.
5. Its an OS design. Either live with it or buy a new phone.
7. It seems you do not understand what "country dependent" means. It depends upon your country's rules and regulations if this is available, and if the majority of the countries in the world are making laws for the prohibition of silent cameras, Nokia cannot do anything about it. If they break this law, then that country will not allow Nokia phones to be sold in that country, which is bad for Nokia. Personally I dont understand why people want to remove shutter sound.
9. The setting to get 16:9 ratio is yes, software, but you also have to consider the sensor hardware. The sensor hardware is able to receive light in the same ratio as the pictures, and not in 16:9 ratio. Hardware cannot be adjusted. You yourself said you work with an SLR camera, and if you look through the viewfinder, you see that the camera lens sees the view in a "square" ratio as well like the phone. Creating software to render a picture in 16:9 ratio is just simply creating software that cuts off the reception of light in the top and bottom part of the picture so as to create a 16:9 effect. Meaning the camera is not utilizing the full 3.2 megapixels of the phone, and the result is just the same as getting the picture you took and editing it on your PC to show a 16:9 ratio.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

50 Days with NOKIA N8

                                               50 days with Nokia N8
Am I happy ????
May be ???
Hi ! I m a qualified Physician (DOCTOR ) of Delhi , India and Symbian user since Nokia 6600 ( 2004 )
My progress is like 6600 --- N70-----N73----N95----N97---- NOKIA N8.
I got my Nokia N8 on 14th Oct 2010.
As Usual I started doing R&D on this since I m a tech Enthusiast.
Over the last 50 days I have experienced lots and lots of N8 and hence posting my experience.
I would divide it into hardware and software review.
Nokia N8 is a HARDWARE gem from Nokia
Good Processor, adequate RAM , USB OTG, good screen, good protected Aluminium case, Good Design.
That’s where List ends.
Software Problems-----
Lot and Lot of problems.
1.      Hangs inevitably in a day or 2.
2.      Screen goes blank when incoming call is there so I have to use side button (rocker switch ) repeatedly to get back the screen and caller information.
3.      Does not connects to my home wifi network after continuous usage for 30 min. than I have to make N8 offline than again search and it some times catches it , otherwise I have to switch off my mobile (not the Linksys Router since my laptop continues to work normally connected to router)
4.      Music will not download from Ovi Music store , file will start downloading and after showing 2 % or 5% it will hang.
5.      Multitasking as advertised a lot is not smooth. RAM will show approx. 60 mb with 2 or 3 tasks open and it will hang after that.
6.      RAM is not freed even after task is closed . it goes down with app but does not return to previous capacity after that task is closed.
7.      Caller ID will not work some time ---- so I will not get callers name even if it is stored as single entry.
8.      Since my SIM is provided to me as CUG no (CLOSED USER GROUP) sometimes N8 will not allow me to make a call. After lot of hassles in last 50 days , I somehow tricked this by setting phone and security options to CLOSED USER GROUP to OFF in menu and than switching it back to default after some time. I posted this question even in nokia forum but even there I did not received the solution.
9.      Battery will drain in a days time with normal usage , what is expected of a smartphone. Checking mail 2 times on wifi and talking for 30 to 40 minutes.
10.   Except for the camera, which I don’t use much , I do not see any great things in N8 to fall in love.
This is a TRUE review , since I m a great NOKIA fan and not happy with Nokia , first with N97 and than N8.
i have taken some SOME VIDEOS about Hanging N8, will soon post it here since they r in HD and very heavy
Does Nokia Have answers to these , or solutions in next firmware .

I have been using N8 for about the same time - 60 days and am coming from similar path of N97, N95-8G, N95 and so forth before that from ~Y2000. I do netbrowsing, maps, email, weather and other apps several times per day, also while roaming. I dont do calls and SMS that much. I can relate to number of issues highlighted in this post, however with different view.
As with any hi-tech gadget its likely that we see bugs and design annoyances at initial launch. The amount of trouble I have with N8 is for my (happy) case quite small compared to what I was actually expecting.
- Yes it has hanged few times where the scenario is hard to repeat/define
- Screen blank with incoming call - has happened number of time and I think its a software problem where some of the phone sw misunderstands its screen/blank state. When it happens its "always" the case for incoming calls for me, no matter if Im close to prox sensor or not, until I reboot the phone and then it is fixed. Most likely some application, battery saving state or the way of killing apps from start tab rather than gracefully exting them causes this I think.
- There are some scenarios where my phone works vice versa with screen - keeps it always on, even with battery low, etc - I think thats when the software misunderstands it the other way. Also I get sometimes continuous "wlan connection failed" without any apps running/startup widegets all beeing offline (and wlan available in proximity). Id suspect that some application "parts" are left to run while theres no visible component to show in task manager... Might well relate to screen behaviour and battery drain...
- Unable to match caller ID to names in phonebook has similar pattern - it behaves like that until I reboot the phone. At the N95/8G period similar problem manifested itself when there were other problems visible related to low memory. I would suspect something like that here as well.
For me the most of the concern is the case design and build quality of N8. My previous phones have been subject to number of falls and bad weather conditions... I went for a 20 min swim with N95 in my pocket, dried it for 2 days and it worked again. N958G was submerged in mud for 2hrs and again worked after throughout cleaning (have to admit that buttons and rest of the electronics started to fail due to corrosion after few weeks). I slammed N97 between my car trunk, it bent a bit but no screen cracks, antennas all seem to be connected well and works allright. N8 feels fraigile with all its small sockets for various plugs and its concept of screwing the case together probably cant take as heavy beating as the plastic covers which acted as pdding for the internals of previous phones. Im afraid to drop the N8 in snow, mud, pool or down few floors of stairs... Anyways, I guess something will happen sooner or later and I will see then.
Coming back to the software issues - I foresee these will be gradually fixed as the new firmware and app updates come out. The sooner the better - people will be happier about their phones which behave better and they will act as ambassadors for Nokia
T.

Problems with software the update with Nokia 6233

Problems with software the update with Nokia 6233
Hello,
I have so far some-paints tries my software to update.
Each time the update procedure begins, sometime stands then on the telephone “test mode”.
On the computer wars I the reference in the update manager “connection to the telephone broken off” and wants the update to again start.
If I change my profile attitudes since that for example, then after a telephone restart again deleted.
What there can I make?
GreetingsMessage Edited by adisaily on 24-Aug-2007 09:03 AM

It sounds like your 5800 has the earpiece fault that was common with 5800's made before February.
You need to take it to a nokia care point for repair under warranty.
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.

Cant get on ovi store with nokia 6700 slide

I brought this phone a week ago and spend over £20 trying to access the store via my phone each time it says it cant find the page or unable to connect to the server, i have been in touch with nokia and they have made me re-set my settings and everything and said the phone was faulty and to get it replaced. I have done this and i get the same prob is this a known problem with this phone? my friend has the same phone and can access the store fine. I love every other thing about the phone and dont really want to go thru getting it replaced again if im likely to have the same problem.
Or is there anywhere else i can get apps for this model without having to use the ovi store as i can get on any other website fine

i have the same trouble with my nokia slide

When I close my iPhone and I want to open it to use it again, the opening process takes more than an hour, I regretted to buy the iPhone because of this problem that you do not suffer at all with Nokia,how I can solve this problem?

When I close my iPhone and I want to open it to use it again, the opening process takes more than an hour, I regretted to buy the iPhone because of this problem that you do not suffer at all with Nokia,how I can solve this problem?

mostafa182 wrote:
... how I can solve this problem?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

Bad experience with Verizon Fios Internet and Customer Service

I had an extremely bad experience with Verizon Fios Internet service and I will never use Verizon again.
In August 2014, I called and installed the Verizon Fios Internet and phone bundle. I asked the customer agent several times if I will be charged anything before the installation of the Internet and phone service. She said, 'No, we will only start charging after the Internet and phone are installed at your apartment'. I went to the store and picked up the router and phone and installed it at home by myself. The router did not work. I called Tech support and they said it will take several days for another available agent to come and look into the issue. I decided to discontinue the service and closed the account that same night.
At the end of the month, I received a bill of $80 of activation fee for the internet service. Nothing was ever activated, my internet router did not work, and I got charged an activation fee for a service that I did not even start using. From August to December, I called customer service over 10 times and some of them said they will waive it while the others said it's a non-refundable activation fee. One lady said, 'Ma'am, the activation fee starts when you placed the order, the warehouse received it and packed the router in the boxes....' Isn't that ridiculous? If that's the case, please ask all your customer representative to say a clause before new customers open their account: Are you aware that you will be charged a non-refundable activation fee once you open the account regardless of whether or not you use the service or not.
So after 3 months (November 2014), I decided to get out of all these troubles and paid off my $80 activation fee. They put the bill in the collection agency and I called them and paid the overdue balance. Then in December 2014, I received a statement saying I have a $3.11 overdue balance. The collection agency told me that they will charge me for the whole activation fee and a $3 transaction fee for the transaction. So now Verizon came back and said I owed them the $3 because I paid the collection agency their transaction fee.
I am very disappointed and furious about the whole Verizon operating system. Charging a customer for an activation fee for a service s/he has not consumed or used does not make any business sense. In addition, they do not know how to coordinate with the collection agency on overdue bills. Give the customer a heads-up that they will be charged a transaction fee on top of the overdue balance, and that transaction fee does not count towards clearing the balance.
I have completely lost my confidence in Verizon albeit the many good feedback from my friends.

Hi crystallau52,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

Problem with Nokia Messaging on my N97 (V22)

Since afew weeks I have a strange problem with Nokia Messaging on my N97.
I receive emails using Nokia Messaging (V10.2.26) with a date shown incorrect as 01.01.0000 and the email then can’t be opened/read.
This happens either on 3G connection as well as WLAN and it seems to be by random, not only HTML-emails or emails with text only.
I have uninstalled Nokia messaging already and reinstalled V10.1.24 but the problem still remains.
Is there any idea how to fix this issue because it is quite annoying and I can’t use the full functionality of my cell phone?

millic wrote:
ceroberts75, I remember from your other posts somehow server thinks you already have an account with the email you are trying to configure and you/nokia support is not able to get access to it. Different people have resolved this issue in different ways. For me it was just another way. Thought it might help someone.
absolutely m8. thats why i gave you a kudos.
the challenge is that NM has been unruly as of late...and believe when i say that i have literally been on the phone teching nokias support up to tier 2 and creating, canceling, trying new acounts with different email, different ways of creating them, with wifi, gprs...and praying for hours accross mutliple phone calls
but to no avail, are the devices we are using connecting and syncing...even with thier n900 specialist which i had to help him! lmao.
another option for a solution is alwayhs welcome as there are more then one way to skin a cat.
i hope it works for him and others as i kno9w thesome that are just giving up on it.

Problem sync iCal with Nokia N95

I´m trying to set up iSync to synchronize my iCal (MobileMe calendars) with Nokia N95 8 Gb.
Contacts is synchronizing fine but when I try to click the check-box to define which calendars I want to sync I get this message:
"Before you can synchronize your calendars, you need to open a calendar application that supports synchronization and create at least one writable calendar."
How can I create a writable calendar in iCal???
..gob...

Excellent!
Thanks Julian. I had no idea there were functions hidden behind that icon. So simple now you've shown me.
Thanks very much for your help.

Problem with Nokia CK-7W HandsFree Car Kit

My wife recently bought a new car and the dealership installed a CK-7W bluetooth kit for us. However, we're having a really annoying problem with it.
Every so often, at completely random times, the stero in the car switches off for just a second and a really loud and annoying "beep" comes through the car speakers. At first I thought it was something to do with the cars settings so I searched through the car manual and even phoned the dealership back. However, the guy who sold it to me didn't know what the problem was and advised me to bring it back to them.
It's a while until I can get back to the dealership, but I'm pretty sure the problem lies with the bluetooth kit rather than the car. The reason I say this is because the annoying beep coincides with whenever the bluetooth connection is lost with the mobile phone it's paired with i.e. I think the beep is happening when the bluetooth kit is switching itself off.
My wife has a Sony Ericsson phone and I have a Nokia. I don't think the problem lies with the phones, because it happens no matter which phone is paired with it. It also happens when there isn't even a phone in the car or when both of our phones have the bluetooth switched off!
The manual provided with the kit (and available for download on this website) is totally useless. It barely explains how to use the kit properly or what each of the buttons/dials does. Also, there's a little light on the remote control button. Sometimes it's on, sometimes it's off, but most of the time it flashes. The manual says "The indicator light has three states: On. Flashing. Off." But, totally unhelpfully, it doesn't say what each of these states mean!!
My guess is that the bluetooth kit is randomly switching itself on and off, and then when it does switch off that is when the beep happens. But the very unhelpful manual provided with the kit is giving me no clues as to whether this is normal or not, or how to stop it happening.
The random beep drives us absolutely crazy. It's really loud and makes you jump whenever it happens and there appears to be now way even to turn it down! It's spoling our enjoyment of the new car. I cannot believe this is normal for this bluetooth kit and I feel fairly sure there must be a simple way to turn this beep off. But as I say, the manual is totally useless, so I'm turning ti this board for help!
Please someone help me with this! Do you think I've got a faulty kit or is there a simple way to cure this problem?
Many thanks in advance.

Hi daveduck
I expect that they were happy to charge you enough, but why fit an outdated unit such as CK-7W to a new vehicle? It doesn't have noise canceling features such as newer CK-100 anyway and you would probably be disappointed with it's performance if trying to use newer phones. If one of you was using cradle connection and the other Bluetooth, I might have seen a rationale behind fitting this unit with reservations.
There is a way of stopping the "beeps" if the permanent +ve red wire is connected to same source as the IGN +ve Blue wire so unit reboots each time ignition is switched on, rather than being left permanently on.
The going rate for using a non-accredited Nokia carkit installer is a bit cheaper for the dealer but you have got the worst of both world's, a fitter not really familiar with Nokia products and poor advice.
The User and Installation Guides may be found here:http://nds1.nokia.com/files/support/apac/phones/guides/Nokia_CK-7W_APAC_UG_en.pdf
Happy to have helped forum in a small way with a Support Ratio = 37.0

Bad expriance with nokia

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