Bad Volume Control Design

A dial is used on most of the Toshiba Sat notebooks now for external sound volume.
However in order to get it to work you have to turn and turn and TURN  just to get a little volume change.
This was bad design guys...

Hi,
You may install a "BIOS update" using the following link (Ensure the power adapter is plugged in while doing this) :
http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66843.exe
If this does not work. Then please perform a System Recovery by tapping the F11 key continously while the unit is powering on. This is done just to get a 'Software & Firmware Malfunction' situation out of the way (Ensure to backup data before performing the Reovery)
If the BIOS update or the System Recovery does not resolve the issue, then I would advise you to contact HP via Chat/Phone for a Repair Service to be initiated for this unit.
http://www8.hp.com/us/en/contact-hp/support.html
(Select your proper country at the bottom of the support site)
I hope you find this info helpful. If so, please hit the kudos button below if you would like to thank me.
Conrad
I am a HP employee

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