Basic configuration guide to set ECC to PI
Hi Experts,
I would to set a scenario for BAPI to File.
Please let me know the basic configuration to be set for ECC and PI.
Explain in detail as I am totally new to this.
Thanks
Sunil
Hi Sunil,
the 'TP column' can be seen by using
TCODE
SMGW
on the gatway system that you are registering the <Program ID>.
Menu option
GoTo
-> Logged on Clients
The 'TP Name' column is the 3rd column.
Can you advise :
(1)
if the RFC destination (created on the ECC) system is working by using the 'Test Connection' option in the SM59 RFC destination?
(2)
Is the respective RFC Sender Adapter Communication Channel activated?
(3) how you are call in the RFC, e.g. ABAP report or SE37?
Regards
Kenny
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Loyalty Management Best Practise Configuration Guide
Dear all,
we set up Loyalty Management in our Demo-System (CRM 7.0 Level5) as it is described in the SAP CRM Marketing book.
Unfortunately we still have problems with:
- sales order integration
- execution of membership activities
Does anybody has a Best Pracise Configuration Guide for Loyalty Management, I can use as an additional guide beneath the SAP Marketing book to solve these issues and to check all system settings and the customizing?Language German
English (Master)
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Content: Summary | Header Data | Validity | Attachments
I know this is a late post but will help other users who search.
Note - 1331970.
Symptom
Loyalty functionality in sales order
Solution
Please read the documentation below Setup for Integration of Sales Order with Loyalty for CRM 7.0 You can use this note to integrate the loyalty application with sales order to allow customers to earn reward points on purchase of products, redeem points and buy point products. To enable the above-mentioned functionality, the following set up has to be carried out in the system: -> Product master data You have to add SetType REWARD_PRO_LOY (created for product type Material) to the product category. You may create a new product category for loyalty products. You can add the settype to a product category using the following steps: 1. Use transaction COMM_HIERARCHY
2. Search for the category to be used for loyalty products
3. In the SetTypes tab under Category Data, add REWARD_PRO_LOY as the settype After the settype is added to the loyalty product category, it will appear as point information assignment block in the product overview page. Here, you can maintain point information for Accrual, Redemption and Buy Points scenarios. You have to select the Scenario, Point Type (Points, Miles etc) and enter the associated number of points. The following three activities are supported: -> Accrual
In this scenario, a customer buys standard products and earns reward points for his purchase. The actual points to be accrued will be maintained at product master data level. You have to select EARN as the loyalty scenario. Example: We have a product, Laptop T 61, which has 1000 reward points associated with it, at the product master level. If a customer buys this product a member activity will be created and 1000 points will be credited to his account. Note: You can maintain points for a product with a particular loyalty scenario in the point information assignment block of product overview page. -> Redemption
In this scenario, a customer redeems his points to buy products. In CRM 7.0, redemption products have 100% discount and can be bought only by points. The point value of such products will be maintained at product master data level in point information assignment block. You have to select REDEEM as the loyalty scenario. Example: We have a keyboard HT-1010, which has a price of 5000 points (and 100% discount). If a customer buys this product, a member activity will be created and 5000 points will be deducted from the customer's account. -> Buy Points
This functionality enables a customer to purchase points. The point value of such products will be maintained at product master data level under the point Information assignment block. You have to select BUYPOINTS as the loyalty scenario. Note:
Point information is maintained for 1 base unit of product .If the quantity and unit of measure are changed, the points will be calculated accordingly.
-> Customizing in SPRO You have maintained the following customizing settings in SPRO:
-> In the customizing activity Define Point Types for Sales-Order Integration, you maintain point types. For more information, see SAP Customizing Implementation guide Customer Relationship Management Marketing Loyalty Management - Design Channel Integration Define Point Types for Sales-Order Integration Point Information in product master can be maintained only for these point types.
-> In the customizing activity Define Categories and Types for Sales Order Integration, you maintain member activity category, activity type, sales order status for which activity will be created and the processing delay ( Process On Hold) for a particular loyalty scenario. For more information, see SAP Customizing Implementation guide Customer Relationship Management Marketing Loyalty Management - Execution Member Activities Define Categories and Types for Sales Order Integration
-> In the customizing activity Define Transaction Types, you maintain the transaction types for accrual, redemption and buy points. For more information, see SAP Customizing Implementation guide Customer Relationship Management Transactions Basic Settings Define Transaction Types Note:
Reference transaction types LTAA, LTAR and LTAB are delivered for CRM IC and UIU. For web channel, transaction types ISLA, ISLR and ISLB are delivered. You can create new transaction types on project basis but transaction classification should be maintained as A, R and B for accrual, redemption and buy points transactions respectively. For redemption transaction LTAR, the item category is LTAR where the pricing process is maintained as 100% discount. Therefore, the net value will always be 0 for redemption items and only points will be charged. You have to maintain the condition 0R10 in pricing procedure. The pricing procedure 0CRM01 contains the details of condition 0R10. If you do not maintain 100% discount, then additional currency price will be displayed. For example, $200 + 100 MILES. Billing and delivery related customizing has to be done on a project basis. ----------------------------------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------- Setup for Integration of Sales Order with Loyalty in EhPx for CRM 7.0 You can use this note to integrate the loyalty application with sales order to allow customers to earn reward points on purchase of products, redeem points and buy point products. To enable the above-mentioned functionality, the following set up has to be carried out in the system: -> Product master data You have to add SetType REWARD_PRO_LOY (created for product type Material) to the product category. You may create a new product category for loyalty products. You can add the SetType to a product category using the following steps: 1. Use transaction COMM_HIERARCHY
2. Search for the category to be used for loyalty products
3. In the SetTypes tab under Category Data, add REWARD_PRO_LOY as the SetType After the SetType is added to the loyalty product category, it will appear as point information assignment block in the product overview page. Here, you can maintain point information for Accrual, Redemption and Buy Points scenarios. You have to select the Scenario, Point Type (Points, Miles etc) and enter the associated number of points. The following three activities are supported: -> Accrual
In this scenario, a customer buys standard products and earns reward points for his purchase. The actual points to be accrued will be maintained at product master data level. You have to select EARN as the loyalty scenario. Example: We have a product, Laptop T 61, which has 1000 reward points associated with it, at the product master level. If a customer buys this product a member activity will be created and 1000 points will be credited to his account. Note: You can maintain points for a product with a particular loyalty scenario in the point information assignment block of product overview page. This is an optional activity. In many cases, the points accrued will not be maintained in the product master data but will be determined based on reward rules. In such cases, you do not have to maintain the SetType. -> Buy Points
This functionality enables a customer to purchase points. The point value of such products will be maintained at product master data level under the point Information assignment block. You have to select BUYPOINTS as the loyalty scenario. This activity is mandatory for Buy Points scenario. -> Redemption
In this scenario, a customer redeems his points to buy products. In CRM 7.0, redemption products have 100% discount and can be bought only by points. The point value of such products will be maintained at product master data level in point information assignment block. You have to select REDEEM as the loyalty scenario. Example: We have a keyboard HT-1010, which has a price of 5000 points (and 100% discount). If a customer buys this product, a member activity will be created and 5000 points will be deducted from the customer's account. Note:
Point information is maintained for 1 base unit of product .If the quantity and unit of measure are changed, the points will be calculated accordingly. Redemption functionality in Ehp1 for CRM 7.0 In case of redemption, you have three payment options to choose from. You choose the payment option in the customizing activity Define Mixed Payment for Sales Order Integration. For more information, see SAP Customizing Implementation guide Customer Relationship Management Marketing Loyalty Management Channel Integration Define Mixed Payment for Sales Order Integration a) Fixed redemption value from Product Master
The point information will be picked from the SetType as explained above and 100% discount will be given at item category level. Attached is the screenshot of the same. Using Pricing Process, you can select whether normal pricing is executed or 100% discount is given. In addition to the above-mentioned setting, a 100% discount condition should be included in the pricing procedure. For this purpose, you can use the standard condition 0R10 in the pricing procedure. b) Mixed redemption using Conditions and IPC With Ehp1 for CRM 7.0, mixed payment functionality is available. This enables a consumer to pay with points and money in a single sales transaction. You can maintain point prices as conditions in product master data under the Prices assignment block. The condition type
0LM1 with condition tables SAP002, 003 and 004 are used to maintain these point conditions as seen in the screenshot below. Select the option '0LM1_LM_SAP002' from the dropdown. Select 0LM1_LM_SAP002 from the dropdown. In the above screenshot, Price in Points = 100% point price , Max Price in Points = maximum points a consumer can spend, Min Price in Points = minimum points a consumer should spend for this product. Note:
In the above scenario, entries in Point Information assignment block will not be considered for redemption but the information will be picked from the conditions. A new usage LM is developed for points as conditions. You can use the customizing activity Condition Technique: Basics to develop condition tables, access sequences, condition types and point procedures.
For more information, see SAP Customizing Implementation guide Customer Relationship Management Master Data Conditions and Condition Technique Condition Technique: Basics You can create condition objects with application CRM and usage LM. The point procedure 0LM001 is delivered and can be used in a sales transaction using the below the customizing Determine Point Procedures. Point information will be fetched by executing this procedure. For more information, see SAP Customizing Implementation guide Customer Relationship Management Marketing Loyalty Management Channel Integration Determine Point Procedures You can assign this point procedure to a particular sales org, distribution channel, division, customer pricing procedure and document pricing procedure the same way it is done with pricing procedure. If you decide to use only points in a sales transaction (consumer has to pay 100% point price always), a standard pricing procedure with 100% discount would suffice. If you want to allow mixed pricing, for example, a consumer can pay anything between 1000 to 2000 points and rest in currency, then condition type 2902 (point based discount) should be included in the pricing procedure and 100% discount should not be chosen at item category level as explained above. The conversion rate between points and currency can be maintained in CRM UI in the following manner:
1. Go to Loyalty Management
2. Select Prices
3. Choose 2900 as the Price Maintenance Group
Attached is the screenshot of the same. Here 1 USD is maintained as 1 point. Product specific conversion rates are also allowed. Condition type 2901 is the reference condition type for 2902 and 2903 (used in flexible order and is described later in the section flexible order). Scales can be maintained for the conversion rates. For example, for the first 1000 Points it is 0.5 USD per point. From 1000 to 2000 points, it is 0.75 USD per point and from 2000 points onwards, it is 1 USD per 1 Point Example of Sales order Here, a product TV-1000 is maintained with Point price as 1000 Miles and Min Point price as 500 miles and Max point as 1000 Miles. A consumer purchases this product using a redemption transaction and spends 500 points. With a conversion rate of 1 USD equal 1 point, the net value becomes 500 USD + 500 Miles. If consumer spends 1000 Miles, the net value will be 0 USD + 1000 miles. Similarly, various combinations of maximum price and minimum price can be maintained in Product master and accordingly consumer can use his points to redeem products. c) Mixed payment using Flexible order If you do not wish to maintain point prices for individual products due to high volume of products, specifically in retail, then they you select this option where during the checkout, consumer will be given the option to use his points. Discount will be given based on the points spent at an item level. In this case, the only thing you have to maintain is a fixed conversion rate (condition type 2901). The transaction type will be the same as accrual. For example, a consumer purchases a product HT-1000 on which he can earn 1000 special points. During checkout, he will be asked to use his points. Use Point Payment will be enabled, and he can enter points he wants to redeem. If he decides to use 500 points, then a discount will be given to him based on the points spent. Here, with a conversion rate of 1 USD equal to 1 point, 500 USD discount will be given and accrual information will be lost. Hence, the points spent will be equal to 500. Discount Based on Member Basic and Lifetime Tiers In accrual transactions, discounts can be given to members who have reached a particular tier (Basic and Lifetime tiers). This can be maintained as a condition using the following steps:
1. In CRM UI, go to Loyalty Management
2. Select Prices
3. Choose 29MD as the Price Maintenance Group
Here, we can maintain the percentage discount on a product for a particular basic and lifetime tier. The condition type 29MD should be included in the pricing procedure of sales transaction to provide discounts. In sales order processing, you can check the discount under the assignment block Price Totals on the overview page. In this case, a 2% discount is given based on the above condition as shown in the third row) Generation of Billing Documents Once a sales order is created and saved, you can generate a billing document as a follow up activity. For loyalty sales transactions, the following three new fields are added to the billing document.
-> Points
-> Point type
-> Points spent In Accrual and Buy Points scenarios, Points = Points accrued; Point type = Miles, points etc; Points spent = 0 In redemption scenarios, Points = Total point price; Point type = Miles, Points etc; Points spent = points spent by the consumer To generate billing document from a sales order, you have to select a relevant billing option for the item category. In this case, we have selected Transaction-Related Billing According to Order Quantity. The billing will happen via CRM Billing.
Note: Only CRM Billing is currently supported
As billing will happen only if the order is replicated successfully to ERP (where shipping, delivery and logistics will be done), you have to ensure that all the master data, for example, products, BP (sold to party), conditions, etc are present in ERP along with the transaction type and item category (for example, LTAA and LTAN). Once replication is complete, we can create a billing document from the sales order overview page. Select Create Follow-up and choose Billing. -> Customizing in SPRO You have maintained the following customizing settings in SPRO:
-> In the customizing activity Define Point Types for Sales-Order Integration, you maintain point types. For more information, see SAP Customizing Implementation guide Customer Relationship Management Marketing Loyalty Management Channel Integration Define Point Types for Sales-Order Integration Point Information in product master can be maintained only for these point types.
-> In the customizing activity Define Categories and Types for Sales Order Integration, you maintain member activity category, activity type, sales order status for which activity will be created and the processing delay (Process On Hold) for a particular loyalty scenario. For more information, see SAP Customizing Implementation guide Customer Relationship Management Marketing Loyalty Management Member Activities Define Categories and Types for Sales Order Integration
-> In the customizing activity Define Transaction Types, you maintain the transaction types for accrual, redemption and buy points. For more information, see SAP Customizing Implementation guide Customer Relationship Management Transactions Basic Settings Define Transaction Types
Note:
Reference transaction types LTAA, LTAR and LTAB are delivered for CRM IC and UIU. For web channel, transaction types ISLA, ISLR and ISLB are delivered. You can create new transaction types on project basis but transaction classification should be maintained as A, R and B for accrual, redemption and buy points transactions respectively. For redemption transaction LTAR, the item category is LTAR where the pricing process is maintained as 100% discount. Therefore, the net value will always be 0 for redemption items and only points will be charged. You have to maintain the condition 0R10 in pricing procedure. The pricing procedure 0CRM01 contains the details of condition 0R10. If you do not maintain 100% discount, then additional currency price will be displayed. For example, $200 + 100 MILES. Billing and delivery related customizing has to be done on a project basis. -> In the customizing activity Assign Product Hierarchy for Sales Order Integration, you register the product hierarchy if it is not the same as sales operation hierarchy. For more information, see SAP Customizing Implementation guide Customer Relationship Management Marketing Loyalty Management Channel Integration Assign Product Hierarchy for Sales Order Integration This customizing will help you create reward rules based on product categories and process them during creation of member activity using sales order. -> In the customizing activity Determine Pricing Procedure, you maintain 29CRLM as the pricing procedure for loyalty transactions. For more information, see SAP Customizing Implementation guide Customer Relationship Management Marketing Business Functions Pricing Pricing in the Business Transaction Determine Pricing Procedure For more information please refer to the attachment and IMG Documentation. -
Organizational Management configuration Guide.
Hi All,
Can any body please give me the configuration Stpes for Organization Management.
The tables included in the configuration.
I have gone through this site
http://help.sap.com/saphelp_erp2005/helpdata/en/0b/dfba3692dc635ce10000009b38f839/frameset.htm
But i need whole configuration guide for OM.
Please help me.
Thanks,Hi,
In OM you have to configure the following
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Maintain infotypes
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Relationaship maintenance:
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Maintain personnel actions:
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Activate inheritance of account assignment features
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Setup integration with Personnel Administration
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Perepare integration with Pa
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Transfer data to PA
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Check integration consistency
IMGPersonnel management Organisational management Basic settings integration Check integration consistency
regards,
kalyani -
Configuration Guide Cproject & Cfolders
Hi Experts,
Good Day !
Currently we are using SAP ECC 6.0 and want to implement cProjects/cFolders . I am looking for cFolders configuration guide which provides all the necessary details for cFolders set-up. (such as - how to create cFolders URL, System Connections u2013 setting up HTTP servers etc.. ).
Also I will be grateful if someone provides me a step-by-step procedure for cFolders implementation.
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Thanks
MairajcProjects and cFolders form the cProjects Suite solution, although both products can also be used independently. cProjects Suite provides extensive features to collaborate internally/externally with partners using a HTML-like interface and Web application technology.
Difference:cProjects is a project management tool and provides associated functionalities and is web based and hence can be accesses externally in an organisation. It follows a stage gate methodology and has better resource management functions. cFolders is complimentary to cProjects and useful for collaboratively sharing of project related information,documentation.
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Does anyone know if there is a configuration guide for the Interaction Center? I have the cookbook but that is basically for the BSP development of the WebClient. I'm looking for the configuration steps for setting up the Interaction Center.
Message was edited by:
T C SeguinGo to this website:
http://help.sap.com/bp_crmv340/CRM_DE/
Click on "Technical Information".
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I’m spending the day catching up on Jabber/IM&P release notes across the server/clients.
So I’m used to EDI and UDS, but we have a new acronym in the Jabber for Mac 9.2(1) Installation and Configuration Guide called BDI and BDS. However they don’t define what BDI stands for other than BDI is LDAP for non-windows
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What is BDI or BDS spelled out? Something directory integration, but what is the B ?
Then to add to the mix they reference BDS which sounds like the old UDS (is UDS changing to BDS?)
How can Jabber get any more confusing…
I also noted in the Jabber Video for iPad 9.3.4 release notes that Apple is removing the Always Connect option in the near future. Manually launching Cisco AnyConnect Secure Mobility Client before making a call. This is going to upset some customers who like how Lync uses https and just works from anywhere with enhanced directory integration…Basic Directory Integration. It's not new, we had it in the Windows clients as far back as CUPC. The distinction got introduced when EDI was introduced, relying on Windows ADSI APIs instead of the client making a native LDAP bind.
To my knowledge BDI/BDS are the same thing; I'm guessing S is 'service'. UDS remains unchanged.
I also noted in the Jabber Video for iPad 9.3.4 release notes that Apple is removing the Always Connect option in the near future.
Well, they lost a patent infringement lawsuit and chose to change the functionality instead of pay the troll. That's not Jabber's fault. Collaboration Edge will be the way to avoid this in the near future.
Please remember to rate helpful responses and identify helpful or correct answers. -
Several errors during system preparation / basic configuration
Hello,
during the basic configuration I get stuck in the process step configure automatically -> setup bw.
In the slg1 I can see several errors where I don't know if they are related to my bw problem or other probleme. Maybe someone can give me a hint how to solve the issue.
@5C\QError@ 2011/11/10 16:58:07 : DIAGTPL/CONFIG/HANDLER=CL_DIAGLS_ABAP_INST_TECH_SY Item does not exist
@5C\QError@ Product system DUM has no active standalone product version @35\QLong text exists@
@5C\QError@ No detected product instances available for technical system C21 @35\QLong text exists@
in the Solman_setup I have the problem that
ESR: Extractor setup is not sucessful!
Cube 0SM_BPMRH is not active and will now be activated automatically
System status failed for system
Could someone please help me to solve some of the problems?
Thanks a lot, VanessaHello Vanessa,
I wouldn't recommend looking at SLG1 at all times and try to find solutions for it, since Solution Manager deals with a huge landscape and in most cases some warning is thrown in the logs for any reason.
For example, the "CL_DIAGLS_ABAP_INST_TECH_SY Item does not exist" and "no active standalone product version @35\QLong text exists@" can be due to systems coming from SLD to the LMDB with no correct definition. If SLD is not passing this information, it is 99% because the system is not well defined there. Hence it is just a warning.
Now if you see something in SLG1 and indeed you have issues in this diagnostics system, it must be investigated.
For your BI problem:
Please execute the steps as described in section "3.2.1 Activation of
Info Cube from BI Content" in the Setup BPA Guide.
1430754 Business Process Analytics: Setup guide
(https://websmp101.sap-ag.de/~sapdownload/011000358700001210492010E/Setu
p_Guide_BP_Analytics.pdf)
Furthermore, I strongly recommend that, for Solution Manager 7.1, you make sure you have the latest SP in ABAP and JAVA. Now we are at ST400 SP03 and LM-SERVICE SP03 patch level 1.
You must not forward to the next steps if you have a step yellow, red or with Update checked.
Best regards,
Guilherme -
ESS / MSS configuration guides on ECC6 and EP7
Can any one send the ESS/MSS configuration guide or documentation (Not sap help) for setting up self services applicaiton in ECC6 and EP7 environment.
Thanks and regards
Dhinathese links are helpful to you
For ESS :
http://service.sap.com/ess
/people/siddhartha.jain/blog/2006/04/10/configuring-the-business-package-for-employee-self-service-ess-mysap-erp-2004
/thread/431512 [original link is broken]
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/21eb036a-0a01-0010-25a3-b2224432640a
/people/srinivasarao.gv2/blog/2005/06/11/configuring-ess-in-sap-enterprise-portal-60
/people/siddhartha.jain/blog/2006/04/10/configuring-the-business-package-for-employee-self-service-ess-mysap-erp-2004
/people/sap.user72/blog/2003/08/18/going-live-with-ess
http://help.sap.com/saphelp_nw70/helpdata/en/52/01fc3f17c2c342e10000000a1550b0/frameset.htm
Web Dynpro Java
http://www.latrobe.edu.au/hr/ess/ess-howto.htm
/people/siddhartha.jain/blog/2006/04/10/configuring-the-business-package-for-employee-self-service-ess-mysap-erp-2004
MSS:
https://www.sdn.sap.com/irj/sdn/wiki?path=/display/ep/business%2bpackage%2bfor%2bmanager%2bself-services%2b(MSS)
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e534c990-0201-0010-a6b3-ce6ad5ce83a0
https://www.sdn.sap.com/irj/sdn/wiki?path=/pages/viewpage.action?pageId=31476
Help needed regarding ESS,MSS
New to Webdynpro/ESS/MSS
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