Battery doesnt charge 100%!!!

I know there's threads already on this subject but nothing seams to work, hence the post. I have BlackBerry z10 stl-100 that worked okay when I bought it...that's until I updated it. updates seems to be more than a curse than anything else. The phone simply won't charge 100% neither on a wall charger (that came with the phone) or via my laptop USB port. My first smart phone was a BlackBerry and I've stayed loyal to BlackBerry ever since and always defend BlackBerry in BlackBerry/Samsung or BB/Android debates however this issue is getting the better of me. I always have my devices working a 100% but this phone is giving creeps...please help before its too late
loyal BlackBerry owner

Hi @ekezie 
Welcome to the HP support Forums!
I understand that your notebook battery will not charge to 100%, I am happy to assist.
Since it is new did you interrupt the charge cycle at all. On many notebooks there are for lack of a better word charge thresholds to prevent the battery from charging when it is already above a certain level when first plugged in. This is to  prevent repeated short charge cycles, which can reduce battery life. That may be the sort of thing that is happening.
However I would recommend taking a look at this page, and running the tests.
Testing and Calibrating the Battery (Windows 8)
Here is a document you may wish to look at, for future reference as it is useful for prolonging the charge duration.
Improving Battery Performance (Windows 8, 7, Vista)
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Similar Messages

  • My brand new laptop battery doesnt charge upto 100%

    my battery does not charge upto 100% its stops at 99% after hours of charging. what do i do?

    Hi @ekezie 
    Welcome to the HP support Forums!
    I understand that your notebook battery will not charge to 100%, I am happy to assist.
    Since it is new did you interrupt the charge cycle at all. On many notebooks there are for lack of a better word charge thresholds to prevent the battery from charging when it is already above a certain level when first plugged in. This is to  prevent repeated short charge cycles, which can reduce battery life. That may be the sort of thing that is happening.
    However I would recommend taking a look at this page, and running the tests.
    Testing and Calibrating the Battery (Windows 8)
    Here is a document you may wish to look at, for future reference as it is useful for prolonging the charge duration.
    Improving Battery Performance (Windows 8, 7, Vista)
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Battery doesnt charge past 61%

    I just noticed that when I unplug the battery, conky reports that the battery is draining at 61%.  I can let it drain and when I plug it back in it reports its charging, but it stops once it gets to 60-61% it stops charging. whats the deal here? is it just conky reporting wrong or is it the battery?

    How old is your laptop?
    From wikipedia:
    A unique drawback of the Li-ion battery is that its life span is dependent upon aging from time of manufacturing (shelf life) regardless of whether it was charged, and not just on the number of charge/discharge cycles. So an older battery will not last as long as a new battery due solely to its age, unlike other batteries. This drawback is not widely publicised.
    At a 100% charge level, a typical Li-ion laptop battery that is full most of the time at 25 degrees Celsius or 77 degrees Fahrenheit will irreversibly lose approximately 20% capacity per year. However, a battery stored inside a poorly ventilated laptop may be subject to a prolonged exposure to much higher temperatures than 25 °C, which will significantly shorten its life. The capacity loss begins from the time the battery was manufactured, and occurs even when the battery is unused. Different storage temperatures produce different loss results: 6% loss at 0 °C (32 °F), 20% at 25 °C (77 °F), and 35% at 40 °C (104 °F). When stored at 40% - 60% charge level, these figures are reduced to 2%, 4%, 15% at 0, 25 and 40 degrees Celsius respectively.
    Like MikyMaus said, if you refresh, the full indicator will switch the 100% (or full state) from the original 100% to your current level of 61% .
    Last edited by quarks (2007-12-18 12:48:17)

  • I have powerbookG4 and battery doesnt charge

    hello apple i have problem about my laptop powerbook g4, i know its old but the question is when ever i charge my laptop that oest charge or anthing. i m college student and i m having truble becuase you know sometimes you can find charger pot and sometimes you dont. so can yuo please tell what me  what should i do to control with this problems. can you please help me out with that. and also i dont have enough money that i can buy a new laptop or trade..if you please help me out that will very nice and amazing.

    Most likely is the battery is so old it won't take/hold a charge. You need to replace the battery.
     Cheers, Tom

  • Battery doesnt charge

    Hello,
       I am having a ptoblem that the battery is not charging. When I am plugged in I cna use the tablet, but when I remove the plug the tablet turn it off.
    Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.
    Thanks,
    Sandra

    how log did you leave it pluggd in for?
    My son left his running a game and it took a hour to get to 1%
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Battery doesnt seem to be charging

    As the tittle ays really. My IP4 battery doesnt seem to be charging.
    Last night I allowed it to run completely flat until it switched itself off so it could calibrate the battery.
    Plugged it in to charge and went to bed. Some 9 hours later, switched it on and it's only showing 3% ... Yep the mains was switched on lol
    Defuncd battery maybe? Not sure as it seemed to take ages for the battery to run flat

    Mikes1 wrote:
    Draining a lithium ion battery untill it is nearly empty is not a good idear
    In fact if you run it totaly empty it will be damaged beyond repair. The idear this calibrates the battery is wrong. This type of battery likes to be topped up oftern it will however take a week or so of use befour reaching peek efficiency
    You are 100% incorrect.
    Please read the Apple advice on batteries here:
    http://www.apple.com/batteries/iphone.html
    It specifically states:
    _Use iPhone Regularly_
    For proper maintenance of a lithium-based battery, it’s important to keep the electrons in it moving occasionally. _*Be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).*_
    Not sure that can be much clearer.
    Ian

  • The battery of my Ipod doesnt charge, so how much it cost and where can I replace it??

    the battery of my Ipod doesnt charge, so how much it cost and where can I replace it???

    You can take it to an Apple store...I think its costly though, I was told maybe a 100 bucks...not sure though. How long have you had the iTouch before the battery showed signs of failure, what Generation?
    This is something that has been having me wonder about battery life.

  • I`m Having trouble or problem with my battery.It doesnt charged completely.

    I hanve a powerbook G4 (500 Mhz) 15-inch Widescreen....
    I plug it in all the way the switch, and it doesnt charge all the way to 100 %...Could it be that I had been plugging the cable wrong or My battery is bad or mess up????
    Does anyone have a secure website for buying a new battery for my laptop with a low price....
    IF anytone has any idea about solving my problem with my battery...write to me as soon as possible
    Sincerely Yours,
    John

    Hi eww..
    Well I have been goggling over the web...and my only idea is to look in amazon.com and I found three sources( one is through a company in california allmac.com but the condition of the battery in stock for sale is " used, like new" for $99 and the other source is refurbished do you think that buying a refurbished battery is making a great deal or the worst i could be making in my life????
    Any other suggestion, about my issue of the battery, I tried plugging & moving the cable it in any waw possible and still it doesn`t charge
    Sincerely Yours,
    Eww

  • 4 days old MBP 13". First boot up showed charge of 100%, next boot up showed battery fully charged but the percentage read 98% in the subsequent boot ups the battery is fully charged but percentage reads 96%. Whats wrong??

    I recently purchased a 13" MacBook Pro. On my first boot up, the battery charged to 100%. I didn't operate this thing on the battery. The next time I booted this thing up, the battery was charged but the meter read 98%. In the subequent boot ups of this machine, and I still having not used the battery, my battery is fully charged but the meter now reads 96%. IS there some problem with the hardware or the software? Help is appreciated!!
    Thanks.

    hey thank you for the info. Based on what happened, the battery has gone up to 100% just once when I booted this machine for the first time. On subsequent occasions the Battery Charged symbol has appreard at below 100% charging. I have been using my MacBook Pro for the whole day with outlet power and never did the battery go back to 100%. I hope I don't have to calibrate the battery on this model?

  • Anyone having same problem? I phone 4 after updating to Vers.5.1.1. battery cannot be 100% full charge, always stop at 99% and battery drains off fast too :(

    Anyone having same problem? I phone 4 after updating to Vers.5.1.1. battery cannot be 100% full charge, always stop at 99% and battery drains off fast too

    I had major issues with the iPhone 4s battery, however it’s resolved.
    The tech who set the phone up at the Apple store did so with little training.
    if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
    Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
    turning of locator and the push notifications from facebook--they have a lot!

  • I got my iphone 5c from like 4 month ago and the last two days the battery lose charge from 100% to 80% while 30 minut without even using it

    i got my iphone 5c from like 4 month ago and the last two days the battery lose charge from 100% to 80% while 30 minut without even using it

    First you need to back up you iPhone.
    Then http://support.apple.com/kb/ht1414

  • Battery went from 100% to 0% and won't charge :C

    Hi guys i need some help.
    About 15min ago i was reading an article on a website when the screen 'blinked' it turned off going completly black then turned on again. Then i noticed that it said i had 0% battery but i have my MacBook Pro is plugged in right now, the battery was fully charged and its plugged in?
    So.2 problems
    1. Battery went from 100% charged to 0% in a matter of seconds WHILE PLUGGED IN.
    2. Battery is not charging at all now, just stays at 0%
    Is this a common thing? like has this happened to lots of people before and is a known issue?
    What info do i need to post up so you guys can more effectively help me? also might need to show me how to get this info.

    How old is your Mac?
    Open System Info and look at the battery section. If it says Service Battery then take the system to Apple and have it serviced.

  • My phone died. I cant connect it to itunes since it has no battery whats so ever. Its doesnt charge. This is not its original charger.

    My phone died. I cant connect it to itunes since it has no battery whats so ever. Its doesnt charge. This is not its original charger.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store      
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • My Ipad is charged 100% it is on but is not answering ... doesnt allow even to shut down, my Ipad is charged 100% it is on but is not answering ... doesnt allow even to shut down

    Hello!
    my Ipad is charged 100% it is on but is not answering ... doesnt allow even to shut down, my Ipad is charged 100% it is on but is not answering ... doesnt allow even to shut down
    Any ideas?

    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
    iTunes free download from www.itunes.com/download

  • If I charge 100% battery I would to khon how many hour for using mac book retina? I use Hard dish 750 gb Ram 16 mb.

    if I charge 100% battery I would to khon how many hour for using mac book retina? I use Hard dish 750 gb Ram 16 mb.

    It depends on the uses you give to your computer, because the battery will have capacity for less time if you are using professional apps than using Safari. Theoretically, the MacBook Pro with Retina display battery should have capacity for 7 hours, but as I said, this will decrease depending on the apps

Maybe you are looking for

  • Mail seems to be inadequate?

    Hello folks and happy new year. I'm a long-time Eudora user. Suddenly I discover something I need that Eudora can't do so I wondered if it's time to switch to Mail. But, on even a superficial examination, Mail appears to be way short of a professiona

  • Error- while assigng FF-Owners to FF-Id's in GRC-10 AC

    Hi Experts, Iam  facing  issue as below.. while configuring Super user assignment (while assigning owners to FF Ids) Please let me konow if nay one of you encountered same issue and how you resolved.. Error while processing your query What has happen

  • Error with patching Oracle DB 11.1.0.6 (Patch 10 - 7378392)

    Hi, I am getting an error when trying to appy the patch 7378392 on Oracle DB 11g. I am using the command opatch appy It worked great with other patches. What am I doing wrong? Best regards, Dejan Invoking OPatch 11.1.0.6.0 Oracle Interim Patch Instal

  • "Show All Syntax Errors"  flag doesn't work

    Hi, We migrating some of the custom development to our new system. We noticed, that even there are several missing dictionary reference object and the "Show All Syntax Errors" is set in the settings, it shows only the first error. I'd expect to show

  • Stupid Newbie Question-Sending STP back to FCP

    So, I send my FCP 6 project to a STP multitrack project. I do some mixing, add sound effects, etc. Now what? How do I get it back into FCP? Do I even bother? Should I export the audio as AC3 in STP and the video as MPEG-2 and join the two streams in