Battery is not charging on Satellite C660-108

I've just bought a new Satellite C660-108 as a Christmas present. The laptop worked fine for a while but then I noticed that the Windows 7 power icon stated that the battery wasn't charging (even though it was correctly inserted, both sliders were in the correct position, the power cable was plugged in and switched on). Sure enough when the battery ran down the computer died.
Current situation is that the computer will run fine with the power cable if the (now dead) battery is removed but it won't switch on with the battery inserted (whether the power cable is plugged in or not).
Is this a fault with the battery or the laptop?

Hi,
Follow Silas's advice. I have posted battery charge issue from toshiba technical support knowledge base
If you experience difficulty in charging the battery, or if the battery capacity has decreased over time, the following procedure might re-condition the battery:
Unplug the computer from the AC adapter and turn it on. Let the computer run under battery power until the computer turns off, indicating that the battery is fully discharged.
Remove the battery pack.
Using a soft cloth, wipe off the battery packs connectors and the AC adapters connectors.
Re-insert the battery pack.
Plug the computer into the AC adapter and check the wall outlet, making sure the connection is firm.
With the PC turned off, let the battery charge until the battery status light or icon glows green.
Unplug the AC adapter.
Remove the battery.
Wait 30 seconds and re-insert the battery.
Plug the AC adapter back in.
Let the battery recharge until the battery status light turns green or the icon displays 100%.

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Hi,
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I hope you would help me.
I am having an issue with my bluetooth dongle and satellite c660-108.
It works all perfectly. It connects devices via bluetooth and I can do everything I want.
But then when I am shutting down laptop and turning on again it won't go if the bluetooth dongle is still in the usb socket.
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This is my first post here, I am hoping somebody can help me!
I have a Toshiba Satellite C855 1GQ laptop.
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> Is there a fuse inside the laptop which may have blown when I stupidly used the adapter I shouldn't have?
The usage of wrong and not compatible AC adapter will damage the notebooks hardware (motherboard could be affected)
Very important is the fact that the original AC adapter supports the 19V (volt) output voltage and
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Usage of Ac adaptor with different output voltage (not 19V) would affect the hardware.
The usage of AC adaptor with 19V output voltage but different ampere value should not affect the hardware.
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I have a Satellite A100-543 (PSAARE).
The original battery was not charging so I purchased a new one. Now the new one is not charging either. I then ordered a new charger before coming to this forum so Ill test that when it arrives but I think the problem will not be solved.
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I'm not going to immediately help but I think I have the same problem on my A200 Equium model 1V0, running Vista.
Existing battery has gone down to 5% power and of course I get warnings so I run on mains but I can run the laptop on the battery for a few minutes.
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Message was edited by: crickbits

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I have an problem with my battery.
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Message was edited by: anne_kleyheeg

Hi
Please dont use any batteries which are not 100% compatible with your notebook!
This can damage motherboard and other 3rd notebook parts.
As far as I know the A100 is a one of the newest Toshiba series and the warranty should be valid.
For me it sounds a little bit like a motherboards power supply electronic fault.
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Duck3,
Glad that worked for you! Thanks for sharing here.
I saw a weird situation on friend's ThinkPad recently - a replacement battery arrived with a 37% charge (not 100% deliberately as somewhere around 40% is the best for shelf life), but it would not accept a charge. We did a reset by removing the battery & AC and pressing and holding the power button a number of times (some people say 10 times, some two or three times for a count of 5 or 10). This drains residual capacitance.
We plugged back in the battery and AC and it began to charge.
Might be worth a try here before he opens it up ....
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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