BB gone very slow ...help please

I live in a rural area, am about 3 miles from the exchange, so I'm used to not having a fast service, however my speed often runs around 1.22Mb/s download and 0.38Mb/s upload. But yesterday it dropped to very slow. I just decided to leave it for 24 hours to see if it sorted itself out. Well it didn't and I'm here now looking for some help please!
I have checked my local exchange, no problems reported.
I have worked through the BT BB Speed Wizard thing.
I did the Speedtester and these are the results
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download  Speed
107 Kbps
0 Kbps
250 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 107 Kbps
 For your connection, the acceptable range of speeds is 50-250 Kbps.
 Additional Information:
 Your DSL Connection Rate :1600 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 135 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
I've changed all the filters and I reset the Home Hub a couple of hours ago. Nothing...
THis is the info from my Home Hub:
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 03:49:10
Downstream
1,600 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
7.3 dB / 19.0 dB
Line attenuation (Down/Up)
62.9 dB / 31.5 dB
Output power (Down/Up)
2.5 dBm / 1.5 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
245 / 7
CRC Errors (Down/Up)
324 / 11
HEC Errors (Down/Up)
4266 / 39
Error Seconds (Local/Remote)
23 / 7

Noticed it was back to normal speed again just now, so I did another speed test.
Results
Test1 comprises of Best Effort Test: -provides background information.
Download  Speed
1130 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 1130 Kbps
 For your connection, the acceptable range of speeds is 400-2000 Kbps.
 Additional Information:
 Your DSL Connection Rate :1600 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 1250 Kbps
Obviously I'm pleased that it's back to normal but confused as to what caused the problem - 24 hours of extremely slow connection and then it's normal again. ANy ideas?

Similar Messages

  • Macbook Pro suddenly very slow - Help please!

    Hi everyone,
    I have a 13in Macbook Pro and it has been doing well up until this week when everything I click forces me to go through the pinwheel for long amounts of time. This especially happens when minimizing, opening and closing new windows as well as using the four-finger gesture on my trackpad. I opened Activity Monitor and the CPU usage looks fine - Google Chrome is the largest %CPU used at 8%. Under "System Memory", it shows that Page outs is 507GB and Page in is 27 GB.
    Is there any other information necessary to determine what I can do to fix this?
    A quick reply would be VERY appreciated. Thanks

    It appears your MacBook Pro is suffering from a dearth of RAM for the programs you are using, but more information is required for a definitive conclusion. Read: Using Activity Monitor to read System Memory and determine how much RAM is being used
    Google Chrome runs poorly on a Mac and may be responsible for devouring your Mac's available resources. Until Google figures out how to develop for OS X don't use it.
    To purchase memory go to Crucial and download the little app that examines your system and recommends RAM upgrade options. Their prices are good but don't have to buy memory from them - determine what you need and buy it from Crucial or OWC / MacSales. Avoid purchasing memory from PC vendors because the Mac is intolerant of memory that does not meet its stringent specifications.

  • 5800 xpress music messaging has gone very slow aft...

    Dear Friends,
    I have recently updated by 5800 xpress music OS and since then the messaging has gone very slow.
    it takes lot of time in loading the SMS editor and lot of time in sending a msg.
    can some body please give me some solution to improve the speed.

    @stripeertw
    The brass contact that springs into taper on jack plug is on the vertical surface adjacent to where battery charger 2mm pin is inserted, away from all the other electrical contacts which are situated at either 180°or 90° to it for your information.
    Happy to have helped forum with a Support Ratio = 42.5

  • I turned off my iPad, but when I went to turn it back on, the apple logo just stays there. It's been there for 10 minutes, and hasn't gone away. Help please.

    I turned off my iPad, but when I went to turn it back on, the apple logo just stays there. It's been there for 10 minutes, and hasn't gone away. Help please.

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • HT5012 My iphone 5c was very slow processing,please help me?

    My iphone 5c was very slow processing and my setting not working properly please help me
    And my iphone 5c apps was crashing again and again..

    Try >  http://support.apple.com/kb/TS1538

  • Suddenly my MacBook Pro is very very slow. Please help

    Recently everything on my system is extremely very slow to run..! Its the same thing from start up to web browsing to basically running any application. Could it be the system has developed a virus or is there anything i could to to rectify the problem? Thanks

    If your Mac runs slowly:
    http://support.apple.com/kb/PH19031?viewlocale=en_US&locale=en_US
      Start up in Safe Mode.  http://support.apple.com/en-us/HT1564
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836
    Remove  unnecessary software like CleanMyMac2.
    Run EtreCheck: https://discussions.apple.com/docs/DOC-6173
    Take a look at it or post the report here.

  • Safari has gone very slow

    Hi there
    I have an iPod touch and have found that safari has gone really slow. It takes ages to load the page and zoom in and out also scrolling up and down. It al started when I let my kids aged 11 and 9 used it.  They where not as careful as me when using it but I was supervising and they did not drop it or anything. I have rebooted it then reset it to factory settings in iTunes. I have taken off the apps that they put on there but it made no difference. It has been fine since ios 4 update came out so it had nothing to do with that. I always thought that safari was quite quick but now its unusable on some sites, manly sites with moving images. It is like there is not enough ram any more. I know its not the modem as the two computers that i have are just the same, pretty good and there both using safari. Its strange as my mobile phone with android did the same thing about 6 months ago and nether improved. The phone does it on any wifi and mobile network, so again it cant be the modem. Is there any thing I can do with the ipod to speed safari up, or is that it I cant use safari any more and use opera instead?
    Thanks for any help

    thanks both for the repliy
    I now its not the network as its fine with everything else. Also I have already tried restoring the ipod with itunes and that didn't make any difference. I have now reset it like you said but that didn't work. Not sure what to do now maybe safari just want work like it use to. I forgot to say it is a second gen ipod touch so it is quite old now.
    Any more help I would be very thankful for.

  • My printer -photosmart plus B210a prints but the photos are very very dark HELP please

    I have a Hp photosmart plus B210a just trying to print out some photos and they are very very dark The photos themselves are light and of a high Dpi any suggestions anyone ??? please they are of my son's wedding so are very important to me 

    What program are you printing from? What operating system? What are the printer settings for paper type and quality?
    If you are printing from a program that allows selection of CMYK or RGB printing then select the RGB setting.  Even though the inks are CMYK the driver is expecting RGB data.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Internet on my MacBook is so slow - Help Please!!

    Basically I have a MacBook, about a year and a half old, runs on Tiger, all the latest updates on software etc etc. However my internet connection when on my Mac is very very slow (took over an hour to download an album from iTunes the other day). This can be intermittent and sometimes it speeds up every so often but only for an hour or so. The guy who set up our internet (long story but we are out of range of normal broadband so we receive a radio signal at top of our hill then is relayed to the house) tested the speed and it's in top 3% in country and 5% in the world. Also my Dad's iMac and my Mum's Macbook work on the same network and run much faster than mine so I don't believe there to be any problem with the actual internet connection itself.
    I use Firefox but have also tested Safari, and they both run very slowly. I downloaded OnyX in hope that this might help me, ran all the clean ups etc and freed up about 30GB of space on my hard drive. However, this doesn't seem to have helped either.
    I would really appreciate it if anyone could give me any advice on what to do or any particular programs which would help out my situation.
    Thanks very much,
    Nick

    Also if this helps, as mentioned in my previous message, I experience periods when the internet speed picks up again to it's original pace. However, what is interesting is that this consistently happens every night between 11 and sometime before 7am. Anyone have any suggestions?

  • Macbook Shuts Down Very Very Slowly - Help please :(

    Hi, my Macbook (Snow Leopard) has been able to shut down very quickly since I purchased Snow Leopard. However, just a few days back, it started to shut down very very slowly, often "lagging" or being "stuck" at a blue page before it actually switches itself off. I checked Console & thought these messages could probably be the reason why. But then again, I deleted iAntiVirus and such messages continue to appear.
    Can anyone help please? Thanks
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus * set a breakpoint in mallocerrorbreak to debug
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus iavd(236,0xb0081000) malloc: * error for object 0x12d09b0: pointer being freed was not allocated
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus * set a breakpoint in mallocerrorbreak to debug
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus iavd(236,0xb0081000) malloc: * error for object 0x12d09d0: pointer being freed was not allocated
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus * set a breakpoint in mallocerrorbreak to debug
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus iavd(236,0xb0081000) malloc: * error for object 0x12d0740: pointer being freed was not allocated
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus * set a breakpoint in mallocerrorbreak to debug
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus iavd(236,0xb0081000) malloc: * error for object 0x12d0a60: pointer being freed was not allocated
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus * set a breakpoint in mallocerrorbreak to debug
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus iavd(236,0xb0081000) malloc: * error for object 0x12d09f0: pointer being freed was not allocated
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus * set a breakpoint in mallocerrorbreak to debug
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus iavd(236,0xb0081000) malloc: * error for object 0x12d0b90: pointer being freed was not allocated
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus * set a breakpoint in mallocerrorbreak to debug
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus iavd(236,0xb0081000) malloc: * error for object 0x12d0c70: pointer being freed was not allocated
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus * set a breakpoint in mallocerrorbreak to debug
    1/25/10 PM 11:01:26 [0x0-0xe00e].com.pctools.iAntiVirus iavd(236,0xb0081000) malloc: * error for object 0x12d0d00: pointer being freed was not allocated

    Hi,
    I removed it already, though I am not sure whether or not some parts of it might be around.

  • Macbook running slow, help please!!

    In the past 2 weeks, my computer has been running very slow.  Is it from the upgrade to Mavericks?
    Thanks for any help!!  See Etrecheck below...
    Hardware Information:
              MacBook Pro (13-inch, Mid 2010)
              MacBook Pro - model: MacBookPro7,1
              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 17 days 23:4:2
    Disk Information:
              Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 249.2 GB (112.93 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Internal Memory Card Reader
              Apple Inc. Built-in iSight
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.jft.driver.PdaNetDrv          (1.0.64)
    Problem System Launch Daemons:
              [failed] com.apple.AOSNotificationOSX.plist 3rd-Party support link
              [failed] com.apple.softwareupdated.plist 3rd-Party support link
              [failed] com.apple.wdhelper.plist 3rd-Party support link
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
              [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
    Launch Agents:
              [loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [failed] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Microsoft Database Daemon
              AdobeResourceSynchronizer
              Dropbox
              LOGINserver
              InstUtilLaunch
    Internet Plug-ins:
              Google Earth Web Plug-in: Version: 6.2 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Unity Web Player: Version: UnityPlayer version 4.1.2f1 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 10.1.7 3rd-Party support link
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 10.1.7 3rd-Party support link
              CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 3rd-Party support link
              NPRoblox: Version: Unknown
              SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 45 3rd-Party support link
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              Move-Media-Player: Version: npmnqmp 071706000001 3rd-Party support link
              npBcsMcTcIO: Version: (null) 3rd-Party support link
              NPRoblox: Version: 1.0.2.12 - SDK 10.8 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Java  3rd-Party support link
              MacFUSE  3rd-Party support link
              Tuxera NTFS  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Applications/iWork '09
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 232.09 GB Disk used: 126.91 GB
              Destinations:
                        Untitled [Local] (Last used)
                        Total size: 465.44 GB
                        Total number of backups: 9
                        Oldest backup: 2013-09-28 17:00:58 +0000
                        Last backup: 2013-12-30 13:49:49 +0000
                        Size of backup disk: Adequate
                                  Backup size 465.44 GB > (Disk used 126.91 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  15%          WindowServer
                   3%          com.apple.WebKit.Networking
                   3%          Safari
                   2%          hidd
                   2%          EtreCheck
    Top Processes by Memory:
              193 MB          firefox
              168 MB          Finder
              105 MB          PluginProcess
              90 MB          Mail
              82 MB          WindowServer
    Virtual Memory Information:
              256 MB          Free RAM
              1.01 GB          Active RAM
              831 MB          Inactive RAM
              708 MB          Wired RAM
              15.76 GB          Page-ins
              1021 MB          Page-outs

    Try a safe boot (restart, hold down shift until you see the Apple logo). If this eliminates the symptom, then you know the problem is with some third-party software you have installed. Mac OS X: What is Safe Boot, Safe Mode?

  • HT4623 I have no sound. I can't watch any videos. Everything is running very slow. Please advise

    I have no sound even though the volume is turned to max. I cannot watch any videos on face book or YouTube. Games are running very slow. I've tried updating but it says software is up to date.

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • My iMac is all of a sudden very slow - help?

    My iMac is all of a suddden very slow and the incoming gmail is no longer working.  However my incoming mail works fine on my iPad and other devices? The slowness is on every thing?

    First question to ask is: how much free space is still available on your hard drive?

  • IPhone 3G is very slow , help us Apple ! We want a new ios !

    iPhone 3G is very slow we need upgrade ... i cant play asphalt 6 and real racing 2 on ios 4.2.1 !!

    IPhone 3g has very likely seen it's last update.
    You can leave feedback for Apple at:
    http://www.apple.com/feedback

  • . FF Ver 4 is very slow and does perform as well as 3.6. I uninstalled 4 after downloading ver 3.6.16 and that is causing colorfultabs not to color and the Add-ons page is freezing making it unable to use it. Ver 4 runs very slow. Please help.

    It seems my machine does not like your ver4 and 3.6.16. I want the ver prior to 3.6.16. . Since the last 2 updates have not been able to use FF to browse or play Webkinz. It is way too slow. Following the install of 3.6.16 the Colorfultabs is not working and I can't fix it or adjust it because the Add-ons list/page freezes. I have removed/disabled several add-ons and extensions and nothing seems to help. If it were not for IE I would not be able to use my machine. I have 2.5 GB of memory and 30 percent plus of free space on my hard drive. I use Windows XP SP3 if that makes a difference. I don't think I need a lot of add-ons but need to know what I can remove. The feature to open FF without any add-ons is gone for some reason. Please give me back my simple smooth operating FF. Thank you.

    I had all the dot nets in add/remove but discovered they were not installed. Got all up to date. Puter is 2005, I have all that U listed except Win7. I just don't know if I need that or not. Did U say that I need more than the 2.5 GB
    memory that I have? Please tell me why Win7 is better than WinXP.
    FF is running much better now but Webkinz accounts are still loading slower than in IE. I am wondering if maybe I should totally remove all of FF including customizations and personal info and start over fresh with a clean install of ver 4. I am still using ver 3.6.16. Is it possible that this is reason for Webkinz (a flash, java and Unity game) not loading good? Also, are there some of the Plug-ins that I can remove? What Audio players do I need? I have wmp, real player, aol media playback, realarcade, realjukebox, also is Zylom usable? Thank you so much for your help.

Maybe you are looking for