BC Email Specifiations

Hi!
What are the system limitations and specifications for each email account in Business Catalyst?
Thanks!
GideonStark

Hi,
All e-mail accounds in BC are managed via OpenSRS, offering:
- Industry-standard POP3, IMAP, WAP (mobile) and Webmail access
- Fully-localized Webmail in English, French, Spanish, German, Dutch, Italian, Portuguese, Swedish, Norwegian, and Danish
- Complete spam and virus protection for both inbound and outbound mail
- 5GB of storage with the ability to send large attachments thanks to a generous 35MB message size allowance
You receive 10 e-mail accounts by default for site plans starting with Web Basics+, but extra e-mail accounts can be obtained by requesting extra admin users.
http://helpx.adobe.com/business-catalyst/kb/detailed-plan-breakdown.htm
Let me know if you were looking for other, additional information.
Kind Regards,
Alex

Similar Messages

Burst by email - specify file name

Hello All,
I have implemented the bursting by email functionality for one of my reports. I have tested this report. Everything is working fine. I am able to receive emails with file attachements.
The problem is the attached file names are prepended with some xmlp_12345678_ .
Ex: if the building_id is 'AB0001' , the file name in the attachement is xmlp_23456789_AB0001_1.xls.
I would like to know is there any way to get it as AB0001.xls.
I tried to give bldg.building_id||'.xls' as one of the parameters in bursting definition. But, looks like its ignoring it. The file attachment is still prepended with some xmlp and some auto generated number.
Here is the bursting definition
select distinct bldg.building_id KEY,
'Report_with_status' TEMPLATE,
'RTF' TEMPLATE_FORMAT,
'en-US' LOCALE,
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'EMAIL' DEL_CHANNEL,
'my email address' PARAMETER1,
null PARAMETER2,
'my email address' PARAMETER3,
'Report for '||bldg.building_id PARAMETER4,
'Please find the attached report' PARAMETER5,
'true' PARAMETER6,
'Do_Not_Reply email address' PARAMETER7,
from building bldg
Any ideas are greatly appreciated.
Thanks in advance.

Probably, you have to request for enhancement on this from standalone bip.

Open po sending as pdf to email

Hi All,
I am sending open po report converting as pdf and excel and sending it to email specified in the selection screen email.
for few materials in the selection screen the data is coming properly and sending it to email.
But for few materials a pdf is sending to email and while opening an error message is coming as "adobe reader could not open because it is neither not a supported file type or because the file has been damaged (ex: it was sent as an email attachment and wasn't correctly decoded).
could please let me know why this message is coming? and the excel doesn't contains any data?
what could be the reason?
Regards
SRI

Hi Sri,
Can you debug the code for the erroneous materials? Can you provide us with the function modules/class methods that you are using?
You can probably generate some logs where you can fill in those error details? Are the customization settings maintained properly for those materials?
Hope this will guide you better to track the error and provide here with more information so that we can exactly pin point the problem.
Thanks,
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How I can send emails using the client object model?

I have tried this, but I always get an exception with error message "A recipient must be specified.":
string webUrl = "http://sharepoint.example.com/";
EmailProperties properties = new EmailProperties();
properties.To = new string[] { "[email protected]" };
properties.Subject = "Test subject";
properties.Body = "Test body";
ClientContext context = new ClientContext(webUrl);
Utility.SendEmail(context, properties);
context.ExecuteQuery(); // ServerException thrown here
context.Dispose();
Server stack trace:
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Microsoft.SharePoint.Utilities.SPUtility.SendEmail_Client(EmailProperties properties)
at Microsoft.SharePoint.ServerStub.Utilities.SPUtilityServerStub.InvokeStaticMethod(String methodName, XmlNodeList xmlargs, ProxyContext proxyContext, Boolean& isVoid)
at Microsoft.SharePoint.Client.ServerStub.InvokeStaticMethodWithMonitoredScope(String methodName, XmlNodeList args, ProxyContext proxyContext, Boolean& isVoid)
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at Microsoft.SharePoint.Client.ClientMethodsProcessor.ProcessOne(XmlElement xe)
at Microsoft.SharePoint.Client.ClientMethodsProcessor.ProcessStatements(XmlNode xe)
at Microsoft.SharePoint.Client.ClientMethodsProcessor.Process()
msdn link: http://msdn.microsoft.com/en-us/library/microsoft.sharepoint.client.utilities.utility.sendemail.aspx

hi
if you will check the code of SendEmail_Client(EmailProperties properties), you will find that it may only send emails to internal users. May be it was made intentionally in order to prevent spamming from client code. So let's see:
internal static void SendEmail_Client(EmailProperties properties)
if (properties.To.Count == 0)
throw new SPException(SPResource.GetString(web.LanguageCulture, "SendEmailInvalidRecipients", new object[0]));
AddressReader func = null;
using (MailMessage mm = new MailMessage())
func = delegate (MailAddress a) {
mm.To.Add(a);
ResolveAddressesForEmail(web, properties.To, func);
new SmtpClient(SPAdministrationWebApplication.Local.OutboundMailServiceInstance.Server.Address).Send(mm);
I.e. it adds recipient in ResolveAddressesForEmail() method. Now let's check this method:
private static void ResolveAddressesForEmail(SPWeb web, IEnumerable<string> addresses, AddressReader func)
if (addresses != null)
foreach (string str in addresses)
if (string.IsNullOrEmpty(str))
continue;
SPPrincipalInfo info = ResolvePrincipal(web, str, SPPrincipalType.All, SPPrincipalSource.All, null, false);
if ((info != null) && (info.PrincipalId > 0))
if (!string.IsNullOrEmpty(info.Email))
try
func(new MailAddress(info.Email, (info.DisplayName != null) ? info.DisplayName : "", Encoding.UTF8));
catch (FormatException)
continue;
if ((string.IsNullOrEmpty(info.Email) && info.IsSharePointGroup) && web.DoesUserHavePermissions(SPBasePermissions.BrowseUserInfo))
SPGroup byNameNoThrow = web.SiteGroups.GetByNameNoThrow(info.LoginName);
if (byNameNoThrow == null)
continue;
foreach (SPUser user in byNameNoThrow.Users)
if (!string.IsNullOrEmpty(user.Email))
try
func(new MailAddress(user.Email, (user.Name != null) ? user.Name : "", Encoding.UTF8));
continue;
catch (FormatException)
continue;
continue;
I.e. at first it tries to resolve user using ResolvePrincipal() method. If it is not resolved (info == null) email is not sent. But if it is - it first checks that email is not empty. If it is not - it adds email to the MailMessage.To recipients list. If
it is empty it checks whether the principal info represents Sharepoint group. If yes - it will send email to each member of the group.
So it may be so that you try to send email to external user (which is not supported according to the code above), or resolved principal doesn't have email specified.
Blog - http://sadomovalex.blogspot.com
CAML via C# - http://camlex.codeplex.com

How to dynamically set the name of the generated PDF file sent by email

Hello,
I am using Reports 10g and I managed to send PDF reports by email, specifying the recipient, subject, format etc, using the reports servlet URL.
But there is one thing that I cannot find a way to do: I want to dynamically set the name of the attached file. It defaults to the name of the RDF file (eg monthly_sales.pdf). I would like it to be something more meaningful (eg monthly_sales_072010.pdf, where 072010 is the month and year passed by parameters).
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Thanks
Luis

Use System.load(...) instead of System.loadLibrary(...).

Purchase Order - How to email to Purchasing Group instead of Vendor?

Hi,
I managed to setup the PO email PDF functionality according to note 191470.
However it sends to the Vendor by using the email address in the vendor master.
How can I have it sent to the email specified in the Purchasing Group instead?
Can this be configured or do I need to user-exit for this? Please let me know the name of the user-exit if so.
Thanks for your help and advice!
cheers,
Patrick

Hi,
Thanks for the suggestion.
The sending of the PO PDF to the purchasing group email is meant for a certain set of PO types only.
I'm just wondering, from what i read in note 191470, you can replace the email in the purchase order header "Address" section and the email that i specify would be used instead.
If this is possible, then i could write a small user-exit which is activated before the PO is saved to replace that email with whatever email i want.
Would that work?
thanks.

OEM Not sending email notifications..

Hello All,
I have setup all the parameters required for email notifications in My OEM Database Control..
I have even tested my by pressing test mail while configuring outgoing SMTP server..
Even marked to send an email in all the rules i needed..
So everything seems like i have setup all the parameters and even when i click on one alert and its details it shows *"The following notifications will be sent: 1 e-mail messages, 0 SNMP traps, 0 PL/SQL procedures, and 0 OS Commands."*
And as i expect it should show one more entry the email has been send to [email protected] but even after waiting for long time OEM is no sending the email specified in notication schedule..
What might be the reason for the same.. Any help would be great..
Oracle DB Version : 10.2.0.1
OEM : OEM Db control
Thanks

It might be one of the fllowing reasons
1.SYSMAN jobs are broken, re-enalbe the same.
2.Check Preferences--> Notification Rules--> And make sure all Rules are checked for Send Email.
3.Check dbms jobs are running under sysman schema on the repository.
Also see the below doc
http://download.oracle.com/docs/cd/B19306_01/em.102/b40002/notification.htm#CACJCDHD
Hope this helps.
Regards,
Satishbabu Gunukula
Click here for [How to add and remove OCR|http://oracleracexpert.blogspot.com/2009/09/how-to-add-and-remove-ocr-oracle.html]
Click here to [Improve RMAN Incremental backup Performance|http://oracleracexpert.blogspot.com/2009/09/block-change-tracking-in-oracle-10g.html]
http://oracleracexpert.blogspot.com

Default Email Addresses Picked From Address Book in Groups?

Many of the records in my address book have more than one email address. When I am sending an email to that individual I start to type their name and am presented with the various choices -- I believe the address I most recently used (or maybe most recently received from) is at the top.
But I just ran into some troubles.
I made a Group of people and want to send a mass email. But, unbeknown to me the email addresses seem to be picked as the first one on the address card.
Do you follow?
How do I create the groups so mass mailings go to the email specify?

Hi wsnuggs, and a warm welcome to the forums!
You may very well get an answer here, but it's quite acceptable to start a new topic of your own, feel free to start a new topic to attract more helpers to your particular situation should it be a little different, here's a link if as is often the case, it's hard to find out where to do it...
http://discussions.apple.com/post!default.jspa?forumID=753

How to set Default email address(TBU if email of approver is not available)

Hi,
We are using oracle purchasing (11.5.10). We have observed that whenever a requisition goes for approval, it goes to a definite email id, in case a member in the chain does not have the email specified in "Users". Can someone please assist where do we set this default email address?
thanks
abbas

Actually the notification PO APPROVE PDF should error out (MAIL_STATUS as ERROR) as the email is not found. I am not exactly sure on how we can redirect but am sure that you can forward the notifications to a generic user account like testworkflow (this is typically done by DBA).
If you are OK with customization of POAPPRV WF then try modifying the Notify Approver Business event to pick a generic email address when a fnd_user email address is not found.
Keeping these things aside is it not a easy way to query for the null email id's in fnd_user and update them appropriately?

How to schedule macros to open a report , refresh and update database?

Hi,
We have the below set of steps that work on a deski environment. It works fine on XI R3.1 Fix pack 1.5, but I am unable to schedule and get the macros to run although i've included the entire macros code in - Private Sub DocumentAfterRefresh()
Refresh of report
Step 1 : Report is Refreshed. Refreshed data contains 10 Report Names to be opened by the Macros and the prompt values that these reports need to be refreshed with.
Macros Functionality:
Step 1 : Opens 1st report of the 10 reports from the repository in deski thick client, updates the database by setting a flag on the processing to Y or N for the report being processed.
Step 2 : Refreshes the report with the prompt values obtained from the first refresh in the report, saves the refreshed data to a CSV or PDF at a location.
Step 3 : Updates the database if the report has been genrated or not and then deletes the local copy of the output csv and pdf.
The above steps repeat over and over again until all 10 reports open up, get refreshed and update the database.
Now all of this works on Deski thick client/refresh and macros.
However, when i schedule it, the macros doesnot seem to be running.
Is the above scenario even possible to replicate via a schedule process..?
Note : The reports need to be retained in Deski itself.
PLz help...!

Scheduling Background Jobs
Use
You can define and schedule background jobs in two ways from the Job Overview:
Directly from Transaction SM36. This is best for users already familiar with background job scheduling.
The Job Scheduling Wizard. This is best for users unfamiliar with SAP background job scheduling. To use the Job Wizard, start from Transaction SM36, and either select Goto ® Wizard version or simply use the Job Wizard button.
Procedure
Call Transaction SM36 or choose CCMS ® Jobs ® Definition .
Assign a job name. Decide on a name for the job you are defining and enter it in the Job Name field.
Set the jobs priority, or "Job Class":
High priority: Class A
Medium priority: Class B
Low priority: Class C
In the Target server field, indicate whether to use system load balancing.
For the system to use system load balancing to automatically select the most efficient application server to use at the moment, leave this field empty.
To use a particular application server to run the job, enter a specific target server.
If spool requests generated by this job are to be sent to someone as email, specify the email address. Choose the Spool list recipient button.
Define when the job is to start by choosing Start Condition and completing the appropriate selections. If the job is to repeat, or be periodic, check the box at the bottom of this screen.
Define the jobs steps by choosing Step, then specify the ABAP program, external command, or external program to be used for each step.
Save the fully defined job to submit it to the background processing system.
When you need to modify, reschedule, or otherwise manipulate a job after you've scheduled it the first time, you'll manage jobs from the Job Overview.
Note: Release the job so that it can run. No job, even those scheduled for immediate processing, can run without first being released.
For a simple job scheduling procedure, see the R/3 Getting Started Guide.

Background Job Scheduling

Hi,
I am scheduling a report to run in background.
In this report it is creating background jobs automatically for different company codes.
It submits the 1st background job and waits until it finishes.
Then 2nd job starts in background and continues with other jobs.
At end it finishes all the jobs and closes.
Now my problem is.
1.       Whether is it possible for us to submit all the jobs at 1 time. And execute at same time. Ie., 1st, 2nd job will start at same time.
2.       If possible how can we do that.
What I have written is
loop at companycode.
Create job name.
call fun 'Job_Open'.
submit xxxx user sy-uname via job job_name numer job_count
to sap-spool
spool parameters l_spool_parameter
without spool dynpro
with companycode
with ......
and return.
endloop.
Please help ASAP, urgent.

hi praveen,
Job Scheduling Explained
Definition
Before any background processing can actually begin, background jobs must be defined and scheduled. The scheduled time for when a job runs is one part of the jobs definition. There are several ways to schedule jobs:
From Transaction SM36 (Define Background Job)
With the "start program in the background" option of either Transaction SA38 (ABAP: Execute Program) or Transaction SE38 (the ABAP editor)
Through the background processing systems own programming interface. (Many SAP applications use the internal programming interface to schedule long-running reports for background processing.)
Through an external interface.
Scheduling Background Jobs
Use
You can define and schedule background jobs in two ways from the Job Overview:
·         Directly from Transaction SM36. This is best for users already familiar with background job scheduling.
·         The Job Scheduling Wizard. This is best for users unfamiliar with SAP background job scheduling. To use the Job Wizard, start from Transaction SM36, and either select Goto ® Wizard version or simply use the Job Wizard button.
Procedure
       1.      Call Transaction SM36 or choose CCMS ® Jobs ® Definition.
       2.      Assign a job name. Decide on a name for the job you are defining and enter it in the Job Name field.
       3.      Set the jobs priority, or Job Class:
·         High priority:      Class A
·         Medium priority: Class B
·         Low priority: Class C
       4.      In the Target server field, indicate whether to use system load balancing.
·         For the system to use system load balancing to automatically select the most efficient application server to use at the moment, leave this field empty.
·         To use a particular application server to run the job, enter a specific target server.
       5.      If spool requests generated by this job are to be sent to someone as email, specify the email address. Choose the Spool list recipient button.
       6.      Define when the job is to start by choosing Start Condition and completing the appropriate selections. If the job is to repeat, or be periodic, check the box at the bottom of this screen.
       7.      Define the jobs steps by choosing Step, then specify the ABAP program, external command, or external program to be used for each step.
       8.      Save the fully defined job to submit it to the background processing system.
       9.      When you need to modify, reschedule, or otherwise manipulate a job after you've scheduled it the first time, you'll manage jobs from the Job Overview.
Note: Release the job so that it can run. No job, even those scheduled for immediate processing, can run without first being released.
Specifying Job Start Conditions
Use
When scheduling a background job (either from Transaction SM36, Define Background Job or CCMS ® Jobs ® Definition), you must specify conditions that will trigger the job to start.
Procedure
Choose the Start condition button at the top of the Define Background Job screen.
Choose the button at the top of the Start Time screen for the type of start condition you want to use (Immediate, Date/Time, After job, After event, or At operation mode) and complete the start time definition in the screen that appears.
For the job to repeat, check the Periodic job box at the bottom of the Start Time screen and choose the Period values button below it to define the frequency of repetition (hourly, daily, weekly, monthly, or another specific time-related period). Then choose the Save button in the Period values screen to accept the periodicity and return to the Start Time screen.
Once youve completed specifying the job start conditions, choose the Save button at the bottom of the Start Time screen to return to the Define Background Job screen.
No job can be started until it is released, including jobs scheduled to start immediately. Since releasing jobs can be done only by a system administrator from the job management screen (Transaction SM37) or by other users who have been granted the appropriate Authorizations for Background Processing, no unauthorized user can start a job without explicit permission
Managing Jobs from the Job Overview
Use
The Job Overview, or Job Maintenance, screen is the single, central area for completing a wide range of tasks related to monitoring and managing jobs, including defining jobs; scheduling, rescheduling, and copying existing jobs; rescheduling and editing jobs and job steps; repeating a job; debugging an active job; reviewing information about a job; canceling a job's release status; canceling and deleting jobs; comparing the specifications of several jobs; checking the status of jobs; reviewing job logs; and releasing a job so it can run.
Procedures
To display the Job Overview screen, choose CCMS ® Jobs ® Maintenance or call Transaction SM37. Before entering the Job Overview screen, the system first displays the Select Background Jobs screen. You'll need to complete this Job Selection screen to define the criteria for the jobs you want to manage. Once you've selected jobs to manage, you can choose from a wide range of management tasks:
To copy a single existing job, choose Job ® Copy.
To reschedule or edit job steps or attributes of a single job, choose Job ® Change. A job step is an independent unit of work within a background job. Each job step can execute an ABAP or external program. Other variants or authorizations may be used for each job step. The system allows you to display ABAP programs and variants. You can scan a program for syntax errors. You can also display the authorizations for an authorized user of an ABAP job step.
To repeat a single job, choose Job ® Repeat scheduling.
To debug an active job, choose Job ® Capture: active job. Only a single selection is allowed. If an active job seems to be running incorrectly (e.g., running for an excessively long time), you can interrupt and analyze it in debugging mode in a background process, and then either release it again or stop it altogether.
You will be able to capture a background job only if you are logged on to the SAP server on which the job is running. To find server information in the Job Overview, select and mark the job, then choose Job ® Job details.
To review information about a job, choose Job ® Job details. Details displayed can include:
current job status
periodicity, or the repetition interval
other jobs linked to the current job, either as previous or subsequent jobs
defined job steps
spool requests generated by the current job
To cancel a job's "Released" status, select the job or jobs from the Job Overview list and choose Job ® Release -> Scheduled.
To cancel a job from running but keep the job definition available, select the job or jobs from the Job Overview list and choose Job ® Cancel active job.
To delete a job entirely, select the job or jobs from the Job Overview list and choose Job ® Delete. Jobs with the status of Ready or Running cannot be deleted.
To compare the specifications of more than one job, select the jobs from the Job Overview list and choose Job ® Compare jobs.
To check the status of jobs, select the job or jobs from the Overview Job list and choose Job ® Check status. This allows you to either change the job status back to Planned or cancel the job altogether. This is especially useful when a job has malfunctioned.
To review job logs, select a job or jobs with the status Completed or Canceled from the Job Overview list and
regards
karthik
reward me points if helpfull

Create a private view for Task List in SharePoint 2013

I have a Task List, How can I Create a Private View that every user can see Only his Tasks, and Sync it to his outlook (sync only his tasks) , no one can see or sync tasks not assigned to him?

Hi,
According to your post, my understanding is that you wanted to limit view permission on particular users in SharePoint.
There is no out of the box way to achieve it in SharePoint.
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Features:
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Jason Guo
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Issue in scheduling /sapsrm/offlineapprovalsend in background

Hello Guys,
My requirement is to send Email to Approver once workitem is send to him in UWL after creation/change of contract. This is not offline approval but just an email specifying to check UWL.
In SRM 7.0 SAP has provided standard program /SAPSRM/OFFLINEAPPROVALSEND. This program sends email correctly to Approvers if correct date and time is mentioned on the screen.
But if I call this program in background through another program, it does not work. Program unables to find workitem in mentioned period since doesnot accept date and time parameters passed in the submit statement. It considers those blank and then internally assign system date and time to it.
Below is the sample code: ( we have also implemented BADI BBP_OFFLINE_APP_BADI to change text )
START-OF-SELECTION.
gv_time = sy-uzeit.
gv_datum = sy-datum.
to identify workitems which are generated in last 1 hour only
gv_time = gv_time - 3600.
SUBMIT /sapsrm/offlineapprovalsend WITH : p_jobsuf = '2',
                                          p_bo_ty   = 'BUS2000113',
                                          x_n14all = c_x,
                                          x_o_html = c_x,
                                          x_o_dec   = c_x,
                                          x_wi_txt = c_x,
                                          p_fromd   = gv_datum,
                                          p_fromt   = gv_time,
                                          x_alw_tr = c_x,
                                          x_prio_2 = c_x .
Kindly help.
Regards,
Hema

Hello,
Reason is I need to change Value of the parameter Date and time on the screen. Contract( workitem) created in last 1 hour need to be executed only.
Date and time on screen work in a way that.. After that particular date and time whatever items are created mail is being send for all those items. Hence I can not keep those constant and should vary at each execution.
Regards,
Hema

Oracle BI Delivery - Run Agent

Hello,
Sorry for copied huge log here.
I was try to run Agent with send email attached analysis or briefing books.
but it was following errors.
My system has connected to LDAP server, also i already configured mail server in EM (http://localhost:7001/em -> Mail)
and configured completely Delivery Profile in OBIEE (My account - > Delivery Options)
Anyone help me? please, how to resolve those errors
ERROR:
[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Authentication Failure.
Error Codes: IHVF6OM7:OPR4ONWY:U9IM8TAC
Location: saw.connectionPool.getConnection, saw.securitysubsystem.checkauthentication.runimpl, saw.securitysubsystem.checkauthentication, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 13039] The impersonator does not exist in the BI Security Service. (08004)
Error Codes:
Location: saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Error Codes: AGEGTYVF
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    ...Trying Agent Get Response Content loop again.... Sleeping for 5 seconds.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Authentication Failure.
Error Codes: IHVF6OM7:OPR4ONWY:U9IM8TAC
Location: saw.connectionPool.getConnection, saw.securitysubsystem.checkauthentication.runimpl, saw.securitysubsystem.checkauthentication, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 13039] The impersonator does not exist in the BI Security Service. (08004)
Error Codes:
Location: saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Error Codes: AGEGTYVF
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    ...Trying Agent Get Response Content loop again.... Sleeping for 3 seconds.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Authentication Failure.
Error Codes: IHVF6OM7:OPR4ONWY:U9IM8TAC
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Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 13039] The impersonator does not exist in the BI Security Service. (08004)
Error Codes:
Location: saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Error Codes: AGEGTYVF
    AgentID: /shared/Test_report/Test_Agent
    Exceeded number of request retries for method GetResponseContent.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Authentication Failure.
Error Codes: IHVF6OM7:OPR4ONWY:U9IM8TAC
Location: saw.connectionPool.getConnection, saw.securitysubsystem.checkauthentication.runimpl, saw.securitysubsystem.checkauthentication, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 13039] The impersonator does not exist in the BI Security Service. (08004)
Error Codes:
Location: saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Error Codes: AGEGTYVF
    AgentID: /shared/Test_report/Test_Agent
    ...Trying Agent Get Response Content loop again.... Sleeping for 8 seconds.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Authentication Failure.
Error Codes: IHVF6OM7:OPR4ONWY:U9IM8TAC
Location: saw.connectionPool.getConnection, saw.securitysubsystem.checkauthentication.runimpl, saw.securitysubsystem.checkauthentication, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 13039] The impersonator does not exist in the BI Security Service. (08004)
Error Codes:
Location: saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Error Codes: AGEGTYVF
    AgentID: /shared/Test_report/Test_Agent
    ...Trying Agent Get Response Content loop again.... Sleeping for 8 seconds.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Authentication Failure.
Error Codes: IHVF6OM7:OPR4ONWY:U9IM8TAC
Location: saw.connectionPool.getConnection, saw.securitysubsystem.checkauthentication.runimpl, saw.securitysubsystem.checkauthentication, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 13039] The impersonator does not exist in the BI Security Service. (08004)
Error Codes:
Location: saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Error Codes: AGEGTYVF
    AgentID: /shared/Test_report/Test_Agent
    Exceeded number of request retries for method GetResponseContent.

Thank you for your reply,
I solve some problem, maybe its not solved, maybe its trick
so
1. I cant send email by Recipient
2. I cant send email by Specified user(My Domain ID)
Only i can send email Specified user(Weblogic User) after deleted creditional mail.server
following this link
http://deliverbi.blogspot.com/2010/10/obiee-11g-bi-scheduler-gives-error.html -
but how to solve other problem??

Customer Service Problems

After fighting with Verizon customer service over two service issues without any possibility of resolution I am canceling my account.
I’m doing this reluctantly because as a long-term shareholder of Verizon I would like to see the company succeed and keep profitable. Yet I am appalled by the cavalier, disrespectful, obstructionist treatment from your staff in dealing with customer service problems. When you were just the telephone company and operated as a monopoly in a regulated industry, you had to take customer issues seriously.   Now that you are an unregulated telecommunications giant it seems that you don’t feel the need to respond to your customers. Someone in your company needs to hear this and put a stop to these destructive business practices.
In brief, the first issue involved arranging a service call for interruption of internet service. The entire process kept me on the phone for a total of 3 hours over several days. I have given up my land line and use a cell phone exclusively. Verizon’s communication systems and staffing levels caused me to wait on hold for 10-15 for each person that I spoke to. Then each conversation averaged 10 minutes.   In addition, I was transferred to different departments but I did not understand the reason for the transfers. Then the pattern of hold-talk-transfer began again. Several times my calls were dropped necessitating more repeats of the hold-talk-transfer pattern. Some of your staff were South Asian and they either garbled or misunderstood English, thus prolonging the conversation beyond the average of 10 minutes.   During that time I incurred cell phone charges of $.45/ minute.
After the service was restored I called Verizon customer service and asked for a service credit to compensate me for those out-of-pocket expenses over and above 30 minutes which I consider to be a reasonable amount of time to arrange a service call. They denied any responsibility for the amount of time it took to arrange the service call or the amount of time to complain about their service. I was not happy with the outcome so I requested to speak with someone who was a decision maker and had authority to negotiate a settlement. I also asked to have them communicate with me through email. I was told that communicating through email was not possible. These calls followed the same pattern of hold-talk-transfer averaging 30 minutes each. I repeated myself to 3 or 4 people who wrote down my complaint before I got to a manager who had decision making authority. The manager denied any responsibility for the amount of time it took to arrange the service call and would not authorize a service credit.
The second issue involved billing. I signed up for auto-pay to have my monthly bill deducted directly from my bank account. Verizon’s computer system deducted the bill twice, overdrawing my account. I incurred a bank overcharge fee. The same pattern of hold-talk-transfer began for this complaint as well. The customer service staff refused to take responsibility for this error as well. Their solution required me to spend more time and incur extra expenses. I had to repeat myself to 3 or 4 complaint takers before I reached the same manager who denied my first request. He denied any responsibility for this billing problem too.   I had to have my bank retrieve the money under a fraud compliant.
Verizon is one of the largest *communications* corporations in the world.  If your internal systems can't handle customer service calls in a reasonable amount of time, then there is a problem. If your customer service staff is unwilling to take responsibility for such inadequacies and solve the issues that emerge from them, then there is a problem. If a customer has to contact the CEO of the company to try to resolve two service related issues, then there is a problem. When all of those actions prove inadequate, then there is a *communications* problem.
Customer service has flagged my account and put me down as a “problem” customer. Instead of offering even a token settlement, they are prepared to stonewall me by maintaining that the company is just not at fault and that they tried to solve the problems but I wouldn’t cooperate or accept their solutions. Early on in the process, if someone told me that Verizon messed up just a little, but still couldn’t compensate me, I would have accepted that, albeit reluctantly, and dropped the matter.
This is not the way I do business and I resent it when others don’t feel the need to honor any kind of code. I grew up working in my family’s retail liquor store. From the time I was a kid I learned four customer service lessons that I’ve carried over into my adult life:
Admit when you are wrong and try to make up for the mistake.
Never argue with a customer over small things.
Listen to the compliant and don’t just dismiss it out-of-hand
Try to make things right even though you may not be directly responsible for problem.
For my two problems, Verizon customer service staff didn’t even come close to following these common sense rules. I’ve learned that if you ask their customer service people they will repeat back to you some type of business code that they say they operate under. But their behavior tells a different story.
Unfortunately when I spoke with {edited for privacy} of the Executive Presidential Appeals office, I was taken somewhat aback by his manner and demeanor, which was coarse and inappropriate for a customer service discussion, and which I found personally offensive. He and members of his staff agreed to send me emails specifying which part of the Terms of Service they based their decisions on. To date I have not received the communications they promised.
Is this the image of your company that you want the public to see? Are you willing to just shrug off these complaints as an isolated case that is too small to concern yourself about? I’m afraid the answer will be yes. Not only do you feel that you are too big to fail, but you are too big to care.   Customer service means solving problems not manufacturing bad will and resentment.
My purpose in writing this note has been twofold: to make one last effort to solve my problem and to hope that someone will take note about the issues about customer service practices that are harmful to the company. I'd be happy to speak with someone with real authority to deal
with my issues but have no interest in repeating my past experiences.
It's too bad that this had to happen since the solution could have been so easy and simple.
I plan to publish some form of this letter and distribute it to the public.
Solved!
Go to Solution.

Therefore, I request to please clear this unacceptable due balance, and contact Experian to removed and clarified the mistake in my credit report.
RE:  Cancellation fee charged on internet DSL service charged by mistake. {edited for privacy}
A $65 balance remain for a cancellation fee on internet DSL service, by Verizon New York mistake.
In February of 2010, I set up my phone and TV in a vacation plan but keep my internet service active. After a month I had a vacation plan, suddenly without notification, my internet service was suspended and a cancellation fee was issued.
My final statement was $ 24.47. I cleared a check from Verizon.
I contacted Verizon online to request connect my internet service and discuss the issue on the cancellation fee. The response was that I should pay the internet cancellation fee, and paid a new activation.
After fighting with Verizon customer service over the unacceptable fee charge service issue without any possibility of resolution I cancel my home phone which was in a vacation plan.
Later I kept receiving the statement with this cancellation fee every month. I called and discussed the issue more than 6 times during the next 6 months, The entire process kept me on the phone for a total of 2 hours over several months. The costumer representatives responded that the issue was in an investigation.
Later,  a Collector company start chasing me to get the $65 paid. Phone number: {edited for privacy}, Inclusive, they made an offer to reduce the amount if I accept to pay or contact Verizon to request a clarification.
By the end of the year, I contacted Verizon costumer services one more time but the representative stated that the account is not visible anymore.
Convinced that the problem on this account was resolved, the second week of November, I called Verizon to reestablish my account with a new home phone number and Internet DSL connection.
The answer was that  following Verizon policy I was unable to get a new account if a balance remain.
After I explained the events, a manager (non-identified) who spoke to me by phone told me that Verizon will investigate the issue and I should wait for approval.
On November 16, my account was confirmed approved and clear of debt, therefore, Verizon welcome me back with Home phone and internet DSL Service and confirmation on my online registration.
New number:{edited for privacy} ; Email:{edited for privacy}
Also, during the months of January and February 2010, Verizon New York, made other charges mistakes in my account (See details below) that have been resolved with an apologize and a refund.
Events that prove the lack of training and support Verizon customer and billing service have.
Chronology of the emails exchanged between Verizon Ecenter and myself after I requested investigation with the charges.
01/10/10   I have contacted Verizon customer support regarding of a mistake in my internet service statement.Tracking # 430824. Reference: Duplicate charges for Internet Security suites service.
1/12/10 Verizon eCenter responded. Angela. ' Apologized for the inconvenience. 'The cancellation and credit will appear on the next bill'.
2/08/10 Verizon eCenter responded. Cheniqua. 'I have issued a credit of $6.52 for a Verizon internet security suite charges'; your internet charges
2/04/10 I have contacted Verizon customer support in regard of clarification in my Direct TV  statement.
Tracking # {edited for privacy}. Reference: Balance from Direct TV due to my recently requesting vacation plan.
2/06/10 Verizon eCenter responded (John) Verizon Bill statement: February 26 = $6,73 paid
2/06/10 I have contacted Verizon customer support in regard of a mistake in my home phone statement.
Reference: By mistake, international fee in my home phone (inactive line/vacation plan) was charged.
Tracking # {edited for privacy}
2/08/10 Verizon eCenter responded. (Linnette) 'I apologize for the error'.
A credit for the international plan has been applied to your account and will appear on the next statement.'
2/08/10 Verizon eCenter responded (Cheniqua) 'The regional essential calling plan does not qualify for a discount during vacation suspension. Which prove that my home phone was in a vacation plan.
2/15/10 I have contacted Verizon customer support in regard of a non-notified, neither requested suddenly suspension on my internet DSL service and charged a cancellation fee for this suspension.
Tracking # {edited for privacy}
2/16/10 Verizon eCenter responded (Michael) I am sorry for the inconvenience you have experienced.
Please contact our Consumer Sales and Solutions Center directly at 1-800-Verizon or (800) 837-4966
Monday through Friday between 8:00 AM to 6:00 PM Local Time.
2/16/10 Verizon eCenter (Sue) responded : I am sorry for the inconvenience you have experienced.
I understand your frustration and concern regarding canceling your internet service in error. In order to provide you with the best customer service, please contact our Consumer DSL Sales and Solutions department directly at (800) 567-6789 and a representative will be happy to assist you.
I stand on my decision of not pay for someone else mistakes.
Your actions have damaged my integrity as a good costumer and citizenship.
Without doubt after this problem get clearly resolved, you will lose this good costumer, get a negative feedback and I am planning to publish this letter at every web forum available.

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