BE5K upgrade to 9

Hello. I have a Business edition 5000 running on a MCS 7828H3. Its versions are CUCM System version: 6.1.3.1000-16 , and CUC Version 2.1.3ES23.1000-23.
Am I to follow the upgrade docs for full CUCM/CUC? Also, i know there are requirements when using the 7828 and 7825 that you need an externally powered 128G usb drive. Is this still true for BE5K?
As the voicemail storage is on box, Im assuming that the upgrade iso will also take care of any message store reconfigs.
Thoughts and comments are appreciated. Thanks

Yes, you'll need a USB HD if upgrading to 8.6 or above:
You must attach a 128-GB USB drive to the Connection server if you are upgrading a Cisco MCS 7825-H3 server, the equivalent HP DL320G5, or a Cisco MCS 7828-H3 server (for Cisco Unified Communications Manager Business Edition). This is because the upgrade converts these servers from hardware RAID to software RAID, and the hard disks are reformatted. The USB drive is required so Connection data and voice messages are not lost during the upgrade.
Here is the BE5k release notes and product docs:
http://www.cisco.com/en/US/partner/products/ps7273/prod_release_notes_list.html
Normal doc for hardware compatibility though:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html
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BE5k to BE6k Migration tar file fails

Hi we are upgrading from a CUCMBE5k to 6k (CUCM 9.1.2)
Our existing server is on an HP MSC server and we purchased the Cisco UCS C220 server. We are following the below guide which outlines creating the server then import/export the tar files from the old server into the new CUCM. Because this is on a new server I'm bring the new one up in parallel then i will cut over.
When I run the import it fails. Attached is the job schedular failier. The log files have some info however, how much do I need to manipulate this info, if I can. Has anyone run into this issue with the TAR files failing?
Thanks,
Mike

There is no migration path for CUCM off of a BE5k. You must build the new CUCM cluster from scratch. If you're patient, you can use BAT Import/Export to carry over most of the data; however, it'll require a lot of massaging in Excel as the columns will be different between the export from your older version and the import on 9.1(2). Note that you can carry CXN mailboxes over using COBRAS but you must be on CXN 7.x or newer.
If you have installed Cisco Unified Communications Manager Business Edition 5000 on an MCS-7828 server, and you decide that you need to migrate to separate Cisco Unified Communications Manager and Cisco Unity Connection environments for increased scalability and capacity, you can reuse that MCS-7828 server to run Cisco Unified Communications Manager in a MCS-7825 cluster. Although you can reuse the server, you must reenter your data on the server manually. You must also obtain another server to run Cisco Unity Connection.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/install/8_6_1/install/cmins861.html#wp795012
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BE5k to 6k

Hi Jaime,
I had a discussion before on the migration of data from BE5k 7.0 to BE6k standalone CUCM/CUC and you mentioned that exporting of the bat file was the only method if I didnt want to upgrade the existing BE5k.
The Cisco document that was seen on this forum for upgrades like these spoke about upgrading to 9.1 and then performing the BAT and import to 9.1 VM and then I can upgrade that to 10.5.
Have their been many persons that have followed this document? and was it successful? I have reached to TAC and they weren't able to provide that feedback based on their experience.
I am scheduled to upgrade the customer environment this Sat and we will be moving from version 7.0 to 9.1, this requires three upgrades to reach the final version. And then I will be exporting the file and importing it to a 9.1 standalone cucm and will then to proceed to upgrade to 10.5. Also for the cuc i will be using cobras to copy the data from 9.1 to 10.5.
Any there any issues in this process? My concern is that after i export the bat from the upgraded mcs that not all the data will be imported to the cucm 9.1. Has anyone every encountered this issue?
Thanks

BAT only exports device and other configs, if you had tweaked anything under enterprise parameters, or service parameters for example, that won't be in the BAT files.
But then again, there is no other way to export the info from a 5K to a 6K or 7K other than BAT, which can only export so much.

Migrating from BE5k to CUCM 9.1 and Unity Connection 9.1 (not BE6k)

Hello,
We are starting to embark down the road of migrating from our BE5k system, to separated CUCM and Unity 9.1 systems on UCS Blades running ESXi. I was wondering if there might be some documentation already existing on how we might accomplish this. I have done upgrades in the past, and I'm sure there's a COP file or 3 that I need to install to make it all work properly. I searched the Cisco site for such documents, but couldn't really find anything specific.
We'll also be migrating our Cisco Presence from the old MCS platform to the UCS ESXi setup as well.
Thanks for the help.
Cheers,
Mark

Thanks George,
That's the documentation for migrating to BE6k. We are breaking away from the BE platform and doing full installs for CUCM and CUC. Does the same article apply?
I suspected that the Presence would be that simple, but just wanted to make sure.
Thanks,
Mark

BE5K to Virtual CUCM and Unity Connection 10.5(2)?

Hi,
I am migrating a CUCM and Unity Connection 8.6 from physical server to CUCM and Unity 10.5(2) and I estimate about 2-hour effort with PCD to migrate the CUCM to be ready for testing. Not sure about Unity Connection Part though. The physical server is serving 120 users with 3 remote locations(via MGCP) and complex integration with other systems. I only done greenfield deployment before...no migration/upgrade experience...
Simple/not simple questions:
1. Will the 2-hour be enough for CUCM?
2. PCD doesnot seem support migration of Unity Connection to 10.5. What is the recommended approach? Gradually move data or cutover?
3. From your experience, how long it takes for upgrading/migrating Unity Connection?
I have these 2 documents from Cisco as my reference, any other recommendations?
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/ucmapMigrate/10_5_1/CUCM_BK_M24251C0_00_migrate-procedure-for-cucm_1051/CUCM_BK_M24251C0_00_migrate-procedure-for-cucm_1051_chapter_01.html
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/upgrade/guide/10xcucrugx/10xcucrug022.html

Thanks for pointing it out. I did not realize BE5K is not supported by PCD.
Will this be my next best bet then:
Install version 8.6.2 VM in ESXi
Export info using BAT from BE5K
Import info into 8.6.2 VM on ESXi
Upgrade the 8.6(2) VM to v10.5.x (via PCD I guess)
Test then discconnect BE5K
If I am correct, will 4-hour be enough?
I also saw some other suggested to do in-software upgrade to 9.x than export... I just feel that is too risky...BE5K is already a single point of failure what happens if in-software upgrade failed...

Upgrade from CUCM and Unity 3.x to CUCM Business Edition 8.5

I'm trying to find the recommended upgrade path from CUCM 3.x and Unity to 3.x to a single CUCM Business Edition 8.5 server. As far as I can see there is no migration strategy from call manager cluster environment to a Business Edition environment. If there isn't has anyone done this and if so what steps did you take. As it stands right now I'm thinking of building it fresh but I would think there would be some more efficient way to do it. Any suggestions?

Hi Philippe
Not necessarily. If you're going to BE6K, then there should be a path to upgrade each of your applications from their current versions. As BE6K implements CUCM and CUC as separate VMs, you should simply be able to follow the well documented mechanisms to upgrade these platforms.
If you're going from Unity to CUC (any versions), then you'll need to use COBRAS for this available form the unitytools web site.
The method I've used for for CUCM upgrades (7.1(5) and higher).
1. Build CUCM under VMware at the same release as your physical appliance with same IP address and hostname (obviously put this on an isolation VLAN).
2. DRS backup current PUB and DRS restore onto new VM.
3. Upgrade new VM PUB to whichever release you want to get to following standard upgrade instructions. Note you may need to get a temporary V7 license from Cisco for this, otherwise you may not be able to upgrade (you'll receive a message saying upgrades not allowed in grace license period).
4. Rehost existing CUCM licenses. If you're going to V9, carefully check your license status before doing the upgrade. There's a few gotachs here, one recent one is that analog devices attached to VG2XX gateways now consume licenses whereas they didn't in earlier versions of CUCM.
If you're going to BE5K then it will be a manual process start to finish using BAT for CUCM, although COBRAS should work for Unity to CUC.
HTH.
Barry Hesk
Intrinsic Network Solutions.

Upgrading CCM from 7.0 to 7.1(5)

Hi Team,
Do we need license to upgrade the CCM version from CCM 7.0 to 7.1(5).
BR

I just did this upgrade last night. The system went into demo mode on the node license. As I'm taking it on up to 8.6 tonight I'm not worried about it, but wanted to let people know there is some process they will have to do if staying at 7.1(5)
-Kyle
PS: if it matters, this is a BE5k system.

CUCM BE5K Migration To BE6K v.10

Hi All,
currently we have CUCM BE5K and we are migrating to BE6K v10. Currently the version of the call Manager is 6.1.5.11900-13.
so in order to migrate , can i follow the below the steps:
First can we installed the same version of CUCM 6.1.5.11900-13. in UCS Server, take the backup from existing cucm and restore it in New Installed CUCM.
If we restored the Backup on New CUCM, then the procedure for migration to CUCM v. 10
kindly let me know the procedure is correct , or any document/link for migrating.. that would be helpful
thank you...

No, jump upgrade does NOT apply for 5K, 5K is ONLY supported on MCS. PCD is also not supported on 5K
5K to 6K involves taking as much info as possible using the import/export ability from BAT, then taking that into your 6K CUCM. A CUCM backup from 5K, can only be used on another 5K install.
Aman, please refrain from posting the docs directly, and direct them to the location of the doc on the communities to make sure only those who are entitled to it, can use it.
The doc outlining the 5K to 6K upgrade is here
https://communities.cisco.com/community/partner/collaboration/migration

IPod no longer works with car stereo since upgraded MBA & iTunes

My iPod classic has worked just fine connected to my car stereo since i bought it last june. I just bought a new Macbook Air (OS 10.7.3) & installed ITUNES 10.6.1. After I synched my ipod for the first time its recognised by the car but i get a "can't read data" message. I re-formatted my ipod but its exactly the same. Do you think its the upgrade- or the cable? Has anyone else found a bug with this version of Itunes or the OS? I have my doubts a cable would make the difference, and my old ipod nano that i haven't synched for a while works fine.

If standalone works fine, then, most likely the 30 pin connect may have some dirt or lint, prevent data transfer.
You can try to blow it clean, if you have a can of compressed air or gas.
Alternatively you can connect it to the car stereo and do the RESET, while connnected.as follows
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
The Reset sequence may send a signal to the Car stereo to do the right thing

Brand new IPOD Touch Apps no longer work after upgrading software

I got a Ipod touch for my wife Today at Wal-Mart. I brought it home, connected to wifi and downloaded some apps and also payed for some. They all worked fine. Then I connected to computer to transfer songs. It told me to upgrade the Ipod software so i Did. After it restarted none of the downloaded apps work anymore. I have read MANY MANY MANY discussions on this and there is no fix. I am not wiping out all the songs and reload everything all over again. It will take forever. My wifes BD is Friday and this is making me so mad after I just dropped $300 on this thing. APPLE!!! Where is the fix? I deleted the apps and reinstalled they still don't work. Anybody got this figured out? I am getting ready to get my money back and tell everyone to avoid buying ipod until they get this upgrade bug fixed.
Message was edited by: 2009 IPOD TOUCH

I have the same problem. Brand new two days ago. I synched the touch with Itunes but wasn't hooked up to the internet at the time so didn't do the software upgrade right away. Then I downloaded about a dozen apps (free and paid) with wifi directly to the touch. They all worked fine. Then I plugged it back in to Itunes and had it upgrade it to 3.1.2. It locked up Itunes several times since then and the downloaded apps no longer work (they start to open then disappear).
The problem is, no one is listening to this problem (including Anna above)! Everyone says "just do a hard reboot, or restore to factory settings, reload the apps, etc." I've tried all the standard troubleshooting but none of it fixes this. It sure seems to me this is a problem with 3.1.2 but Apple isn't helping out here. Where are you APPLE? Use some of those outrageous profits you're making to fix the problem you have created. Here's $300 of my hard earned dollars pretty much down the drain.
Message was edited by: IPatronius

Ipod touch can no longer connect to XP following Apple upgrade, HELP !

This is a nightmare. My son has an ipod touch (8gb)purchased a couple of months, and it's been fine until a couple of days ago. I downloaded some music for him, and just about to synch when Apple informed me on itunes of a software upgrade, so naturally I did this. However, it could not complete it saying there was a problem installing the hardware. The ipod then had a permanent picture of a usb cable pointing towards the itunes logo. Itunes no longer recognises this ipod or my own ipod as a device.
I'm not a techhie expert, but I generally know my way around computers, however I could not resolve this.
I called the Apple technical support desk, where I spent 1 hour 45 minutes with 2 different advisors who could not resolve this. We installed and re-installed various components from drivers to itunes to anti virus software, however nothing could change. There was simply no recognition of the ipod at all when connected.It does give a pop up message to restore the ipod, however you can't actually click on the restore button because to have to get rid of the pop up message first, then the screen with the restore facility disappears.
Windows xp is continually popping up a message saying " FOUND NEW HARDWARE WIZARD There was a problem installing this hardware. Apple Mobile USB driver. An error occured during the installation of the device. The system cannot find the file specified."
You then have to click on finish, however the message keeps coming back. We kept going round and round in circles with the technical support people, where it was left that I should start removing programmes on my computer to see if any of those are causing a problem. I have had the same spyware for the last 12 months now and never had a problem before, nor any other programmes.
I booked a genius appointment at my local Apple store today where the assistant reset the ipod to factory settings so it could at least work. I explained the situation, however 15 minutes was never going to be long enough to look into it, and a restore was all they did. Obviously all of my programmes were lost, however when I got home and plugged it back into the computer again, it could not be recognised by itunes and i got the same pop up message. Luckily we have not spent alot on downloads, however my son has lost his music now and it cannot be connected or upgraded. It's under guarantee however a software upgrade by Apple has totally messed my computer up. I really don't know who to turn to now as both the service support and store has not rectified this, something I feel has been caused by Apple.
Any advice is appreciated. Thanks

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Just upgraded HDD, now how do I get my data back??

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I have all sorts of music, movies, applications...etc. on my old HD that I want on my new drive.
I want to have my computer be identical to before I upgraded, just with a larger HD. Is this possible?
I have tons of external USB HD space to use if needed, and I also still have the old HD... if I need to create a different kind of disk image or something.
Please help!
Macbook 2.0GHz (White) Mac OS X (10.4.8)

I did this already. I failed to mention it in my first post. I have my HD "111.8 GB Seagate..." and underneath it: "Macintosh HD". Still can't restore an image to the "Macintosh HD" volume.

BSI Tax Factory Upgrade 8.0 to 9.0

Hi BSI,
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ConnectToDataSource...Succeeded
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key RFC_ERROR_SYSTEM_FAILURE
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tf90server.exe %*
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Thava

Upgrade to ERp6 phase STARTSAP_NBAS error: DDIC login fails

Hi
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Hi,
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regards,
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Lock-ups on MCS-7825 after after OS Upgrade to 2000.4.4aSR6

About 3 weeks ago, I upgraded some MCS-7825 & MCS-7835 servers to 2000.4.4aSR6. Since then, one of the 7825's has been rebooting on its own almost twice a day. The other 7825 and 7835s are operating fine.
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My problems actually turned out to be hardware, I think. I reviewed the logs and found out it had been happening for several months.

BE5K upgrade to 9

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