Beginner question: no vlaue from dimension fits,want totake "all" element

Hello,
My next question, this time an OWB-question (or maybe a general DWH question).
The scenario:
I have to load data into a cube (from different sources) , but not all rows to load have got a corresponding dimension value. Why? Sample:
I have rows where I can say the it is a call,chat or mail. A transaction can be distributed to call,chat and mail. For Example 10 EUR mail, 10 EUR chat, 0 EUR call. But from one source I can not say it is from call, chat or mail. I have the sum of all in the measure.
I designed dimensions in this way ( for example) Dimension REG_PATH:
ALL-element (node) and the leafes
-mail
-chat
-call
Levels: ALL_REG_PATH, REG_PATH
hierarchy STANDARD with Levels in this order
ALL_REG_PATH
REG_PATH
So when I chose in my frontend (not an Oracle product)
the ALL-element I see all of the objects.
Now I want to load data with call, chat or maybe with the key for the all-element. Ok, no drill down is possible, but it is ok. When I load the data, rows will be load wit call, chat , but when I try to load data also with the value for the all element no data will be load (cube build log say all data loaded?!?).
Can someone explaine what is wrong, why I cant load the data ? Is it not possible to load thne data with the valu from the node ?
Thanks
Michael

Hello Alan,
I am using the newest Version OWB Version 11.2.0.3 , the AWM – Client 11.2.0.2.0B.
I designed the dimensions and the Mapping with OWB. Yes, I load my data into AW.
I have different loaded Cubes in our AW, so the load function.
It is raining in Berlin :-(
Michael

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