Beginning of clip cut off

Encore CS3.
My DVD is a series of 7 music videos. I have a "Play all" button that is linked to a playlist of the 7 videos, as well as a button for each individual video.
Both video files and encore preview play normally, but after burning DVD, the first second of each video is cut off. So you miss the opening note of each song. (happens either when watching the individual videos or the playlist) It is not real noticeable, but I would definitely like to solve the issue. I would prefer not to go back and re-render the video files with a second added on teh front, as it would be very time consuming and also difficult to fine-tune how much time to add and still have it play smoothly and appropriately.
Any idea why this happens or how to fix it?
thanks!

Is each video a separate timeline?
If so, then there may well be another answer to the problem - and you're not going to like it.
Certain players are notorious for chopping off the first 18 frames of any timeline when accessing it directly, or from a chapter point.
Denon immediately come to mind - I defy anyone to play a chapter selection from a Denon player & *not* lose the first 18 frames.
Additionally, certain Dolby Digital decoders also chop off up to 2 seconds of audio. This is why Dolby Labs recommend that you always add 2 seconds of Videoblack & silence to every new timeline.
Can you please give some more details on your project, it's setup, and exactly where both video & Audio start playback from with reference to the head of the file? If you are kicking into a new timeline immediately, this is bad & needs toi be re-encoded with the addition of Videoblack. If it is in a single timeline with chapter playlists as opposed to standard playlists, then you needto look to the player for the answer.
Equally, Jeff may have got the answer.
We need to know your project details to be certain

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Audio clips cutting off at the beginning, after replacing audio.

I have received an fla for a complex game, and have been directly replacing the audio clips in it with new ones with the same file name. The game randomly chooses themes, displaying text and a corresponding audio clip. After replacing the old files with the new ones, out of 20 audio clips, about 6 of them get cut off at the beginning. There is no discernible difference in the length of the clips, or empty space at the beginning between the original audio files and the new ones.
Is it possible that there is something happening in the actionscript that could be causing the problem? The fla calls a file calls Themes.as, this is the code in the file, case the answer is in there somewhere:
import utils.Randomise;
class com.tt.games.newsfinder.Themes{
//AVAILABLE THEMES
public static var THEME_1:String = "sports";
public static var THEME_2:String = "music";
public static var THEME_3:String = "pets";
public static var THEME_4:String = "flying";
public static var THEME_5:String = "new teeth";
public static var THEME_6:String = "hats";
public static var THEME_7:String = "bikes";
public static var THEME_8:String = "swimming";
public static var THEME_9:String = "zoos";
public static var THEME_10:String = "shoes";
public static var THEME_11:String = "bedtime stories";
public static var THEME_12:String = "moving house";
public static var THEME_13:String = "cleaning your teeth";
public static var THEME_14:String = "films";
public static var THEME_15:String = "painting and drawing";
public static var THEME_16:String = "food";
public static var THEME_17:String = "drinks";
public static var THEME_18:String = "the seaside";
public static var THEME_19:String = "trees";
public static var THEME_20:String = "boats";
//SELECTED THEM
public static var CURRENT_THEME:String;
//FRAME LABELS FOR ANT NEWS TOPICS
public static var TOPICS_SPORT:Array = ["football","cricket","tennis","balls","bowling"];
public static var TOPICS_MUSIC:Array = ["guitar","recorder","notes"];
public static var TOPICS_PETS:Array = ["fish","hamster","dog","rabbit","mouse"];
public static var TOPICS_FLYING:Array = ["plane_green","plane_yellow","plane_small"];
public static var TOPICS_NEW_TEETH:Array = ["teeth"];
public static var TOPICS_HATS:Array = ["hat1","hat2","hat3"];
public static var TOPICS_BIKES:Array = ["bike1","bike2","bike3"];
public static var TOPICS_SWIMMING:Array = ["goggles","flippers","rubber_ring"];
public static var TOPICS_ZOO:Array = ["octopus","monkey","snake","dolphin"];
public static var TOPICS_SHOES:Array = ["shoes1","shoes2","shoes3"];
public static var TOPICS_BOOKS:Array = ["book1","book2","book3"];
public static var TOPICS_MOVING:Array = ["box1","box2","box3"];
public static var TOPICS_CLEANING_TEETH:Array = ["toothpaste"];
public static var TOPICS_FILM:Array = ["projector","camera"];
public static var TOPICS_DRAWING:Array = ["pencil"];
public static var TOPICS_FOOD:Array = ["cake"];
public static var TOPICS_DRINK:Array = ["tea_pot","cups"];
public static var TOPICS_SEASIDE:Array = ["sandcastle","bucket","spade","crabs"];
public static var TOPICS_TREES:Array = ["tree1","tree2","tree3"];
public static var TOPICS_BOATS:Array = ["boat1","boat2","boat3"];
public static function fGetTopicsByTheme(p_nLength:Number):Array{
var l_aTopics:Array = new Array();
var l_aChosen:Array = new Array();
switch(CURRENT_THEME){
case THEME_1: l_aTopics = TOPICS_SPORT.slice(); break;
case THEME_2: l_aTopics = TOPICS_MUSIC.slice(); break;
case THEME_3: l_aTopics = TOPICS_PETS.slice(); break;
case THEME_4: l_aTopics = TOPICS_FLYING.slice(); break;
case THEME_5: l_aTopics = TOPICS_NEW_TEETH.slice(); break;
case THEME_6: l_aTopics = TOPICS_HATS.slice(); break;
case THEME_7: l_aTopics = TOPICS_BIKES.slice(); break;
case THEME_8: l_aTopics = TOPICS_SWIMMING.slice(); break;
case THEME_9: l_aTopics = TOPICS_ZOO.slice(); break;
case THEME_10: l_aTopics = TOPICS_SHOES.slice(); break;
case THEME_11: l_aTopics = TOPICS_BOOKS.slice(); break;
case THEME_12: l_aTopics = TOPICS_MOVING.slice(); break;
case THEME_13: l_aTopics = TOPICS_CLEANING_TEETH.slice(); break;
case THEME_14: l_aTopics = TOPICS_FILM.slice(); break;
case THEME_15: l_aTopics = TOPICS_DRAWING.slice(); break;
case THEME_16: l_aTopics = TOPICS_FOOD.slice(); break;
case THEME_17: l_aTopics = TOPICS_DRINK.slice(); break;
case THEME_18: l_aTopics = TOPICS_SEASIDE.slice(); break;
case THEME_19: l_aTopics = TOPICS_TREES.slice(); break;
case THEME_20: l_aTopics = TOPICS_BOATS.slice(); break;
if(l_aTopics.length < p_nLength){
//make it long enough!
var l_nDif:Number = p_nLength - l_aTopics.length;
for(var i:Number = 0; i< l_nDif; i++){
//add the list itself, in case its length is 1!
l_aTopics = l_aTopics.concat(l_aTopics);
//now trim it
l_aChosen = l_aTopics.slice(0,p_nLength);
return l_aChosen;
* get a random selection of topics of a fixed length, not including those from the chosen theme
public static function fGetRandomTopics(p_nItems:Number):Array{
var l_aTopics:Array = new Array();
if(CURRENT_THEME != THEME_1) l_aTopics = l_aTopics.concat(TOPICS_SPORT);
if(CURRENT_THEME != THEME_2) l_aTopics = l_aTopics.concat(TOPICS_MUSIC);
if(CURRENT_THEME != THEME_3) l_aTopics = l_aTopics.concat(TOPICS_PETS);
if(CURRENT_THEME != THEME_4) l_aTopics = l_aTopics.concat(TOPICS_FLYING);
if(CURRENT_THEME != THEME_5) l_aTopics = l_aTopics.concat(TOPICS_NEW_TEETH);
if(CURRENT_THEME != THEME_6) l_aTopics = l_aTopics.concat(TOPICS_HATS);
if(CURRENT_THEME != THEME_7) l_aTopics = l_aTopics.concat(TOPICS_BIKES);
if(CURRENT_THEME != THEME_8) l_aTopics = l_aTopics.concat(TOPICS_SWIMMING);
if(CURRENT_THEME != THEME_9) l_aTopics = l_aTopics.concat(TOPICS_ZOO);
if(CURRENT_THEME != THEME_10) l_aTopics = l_aTopics.concat(TOPICS_SHOES);
if(CURRENT_THEME != THEME_11) l_aTopics = l_aTopics.concat(TOPICS_BOOKS);
if(CURRENT_THEME != THEME_12) l_aTopics = l_aTopics.concat(TOPICS_MOVING);
if(CURRENT_THEME != THEME_13) l_aTopics = l_aTopics.concat(TOPICS_CLEANING_TEETH);
if(CURRENT_THEME != THEME_14) l_aTopics = l_aTopics.concat(TOPICS_FILM);
if(CURRENT_THEME != THEME_15) l_aTopics = l_aTopics.concat(TOPICS_DRAWING);
if(CURRENT_THEME != THEME_16) l_aTopics = l_aTopics.concat(TOPICS_FOOD);
if(CURRENT_THEME != THEME_17) l_aTopics = l_aTopics.concat(TOPICS_DRINK);
if(CURRENT_THEME != THEME_18) l_aTopics = l_aTopics.concat(TOPICS_SEASIDE);
if(CURRENT_THEME != THEME_19) l_aTopics = l_aTopics.concat(TOPICS_TREES);
if(CURRENT_THEME != THEME_20) l_aTopics = l_aTopics.concat(TOPICS_BOATS);
l_aTopics = Randomise.fRandomise(l_aTopics);
return l_aTopics.slice(0,p_nItems);
public static function fGetThemeByTopic(p_sTopic:String):String{
if(fIsInList(p_sTopic,TOPICS_SPORT)) return THEME_1;
if(fIsInList(p_sTopic,TOPICS_MUSIC)) return THEME_2;
if(fIsInList(p_sTopic,TOPICS_PETS)) return THEME_3;
if(fIsInList(p_sTopic,TOPICS_FLYING)) return THEME_4;
if(fIsInList(p_sTopic,TOPICS_NEW_TEETH)) return THEME_5;
if(fIsInList(p_sTopic,TOPICS_HATS)) return THEME_6;
if(fIsInList(p_sTopic,TOPICS_BIKES)) return THEME_7;
if(fIsInList(p_sTopic,TOPICS_SWIMMING)) return THEME_8;
if(fIsInList(p_sTopic,TOPICS_ZOO)) return THEME_9;
if(fIsInList(p_sTopic,TOPICS_SHOES)) return THEME_10;
if(fIsInList(p_sTopic,TOPICS_BOOKS)) return THEME_11;
if(fIsInList(p_sTopic,TOPICS_MOVING)) return THEME_12;
if(fIsInList(p_sTopic,TOPICS_CLEANING_TEETH)) return THEME_13;
if(fIsInList(p_sTopic,TOPICS_FILM)) return THEME_14;
if(fIsInList(p_sTopic,TOPICS_DRAWING)) return THEME_15;
if(fIsInList(p_sTopic,TOPICS_FOOD)) return THEME_16;
if(fIsInList(p_sTopic,TOPICS_DRINK)) return THEME_17;
if(fIsInList(p_sTopic,TOPICS_SEASIDE)) return THEME_18;
if(fIsInList(p_sTopic,TOPICS_TREES)) return THEME_19;
if(fIsInList(p_sTopic,TOPICS_BOATS)) return THEME_20;
return "";
private static function fIsInList(p_s:String,p_aList:Array):Boolean{
var l_n:Number = p_aList.length;
var l_b:Boolean = false;
for(var i:Number = 0; i < l_n;i++){
if(p_aList[i] == p_s){
//trace("!!! ** match >> " + p_aList[i] + " matches " + p_s);
l_b = true;
break;
return l_b;
public static function fRandomTheme():String{
var l_aThemes:Array = [THEME_1,
THEME_2,
THEME_3,
THEME_4,
THEME_5,
THEME_6,
THEME_7,
THEME_8,
THEME_9,
//THEME_10, << removed the shoes topic as we didn't have the audio for it!
THEME_11,
THEME_12,
THEME_13,
THEME_14,
THEME_15,
THEME_16,
THEME_17,
THEME_18,
THEME_19,
THEME_20
var l_s:String = String(Randomise.fPickRandom(l_aThemes));
CURRENT_THEME = l_s;
return l_s;
public static function fGetHeader(p_n:Number):String{
var l_sHeader:String = "Can you find " + p_n + " people who ";
l_sHeader += fGetActivity();
l_sHeader += "?";
return l_sHeader;
public static function fGetEndTxt(p_n:Number):String{
var l_sTxt:String = "That's brilli-Ant! You found " + p_n + " people who ";
l_sTxt += fGetActivity();
l_sTxt += "!";
return l_sTxt;
public static function fGetActivity():String{
var l_sHeader:String ="";
switch(CURRENT_THEME){
case THEME_1: l_sHeader += "played sports today"; break;
case THEME_2: l_sHeader += "are learning a musical instrument"; break;
case THEME_3: l_sHeader += "have a new pet"; break;
case THEME_4: l_sHeader += "have been flying"; break;
case THEME_5: l_sHeader += "have lost a tooth"; break;
case THEME_6: l_sHeader += "are wearing a hat"; break;
case THEME_7: l_sHeader += "can ride a bike"; break;
case THEME_8: l_sHeader += "went swimming"; break;
case THEME_9: l_sHeader += "went to the zoo"; break;
case THEME_10: l_sHeader += "have new shoes"; break;
case THEME_11: l_sHeader += "read a book"; break;
case THEME_12: l_sHeader += "are moving house"; break;
case THEME_13: l_sHeader += "cleaned their own teeth"; break;
case THEME_14: l_sHeader += "watched a film"; break;
case THEME_15: l_sHeader += "drew a picture"; break;
case THEME_16: l_sHeader += "baked a cake"; break;
case THEME_17: l_sHeader += "made a cup of tea"; break;
case THEME_18: l_sHeader += "went to the beach"; break;
case THEME_19: l_sHeader += "climbed a tree"; break;
case THEME_20: l_sHeader += "have been in a boat"; break;
return l_sHeader;
public static function fGetSuggestion():String{
var l_sTxt:String = ""
switch(CURRENT_THEME){
case THEME_1: l_sTxt = "How many sports can you think of that you play with a ball? How many of them have you played?"; break;
case THEME_2: l_sTxt = "Do you know any songs? Why not sing it right now?"; break;
case THEME_3: l_sTxt = "How about taking the dog for a walk? You don’t have a dog? Take someone else’s dog for a walk!"; break;
case THEME_4: l_sTxt = "Not everyone can go flying, but everyone can fly a kite! Why don’t you make your own kite and see if it flies?"; break;
case THEME_5: l_sTxt = "Have you got a wobbly tooth? Don’t forget to put it under your pillow when it falls out!"; break;
case THEME_6: l_sTxt = "Does your Mum have a hat? What does it look like on you?"; break;
case THEME_7: l_sTxt = "Can your Dad ride a bike? Why don’t you ask him?"; break;
case THEME_8: l_sTxt = "Can your Mum swim? Why don’t you ask her?"; break;
case THEME_9: l_sTxt = "How many animals can you think of that begin with the letter M? Ask someone else and see who thinks of the most!"; break;
//case THEME_10: l_sTxt = "shoes..."; break;
case THEME_11: l_sTxt = "What’s your favourite bedtime story? Can you read it to yourself?"; break;
case THEME_12: l_sTxt = "Have you ever moved house? Why not ask a grown-up about a time when they moved house?"; break;
case THEME_13: l_sTxt = "Have you cleaned your teeth today? I hope so! How many toothbrushes are there in your bathroom?"; break;
case THEME_14: l_sTxt = "What was the last film you saw? Do you have a favourite? Ask a grown-up to tell you about their favourite film!"; break;
case THEME_15: l_sTxt = "You can draw your news too! Draw a picture of what you did today!"; break;
case THEME_16: l_sTxt = "Have you ever baked a cake? Cooking can be fun - and if you make something delicious, that’s definitely news!"; break;
case THEME_17: l_sTxt = "Fruits make great drinks. How many different fruits can you think of that you can drink?"; break;
case THEME_18: l_sTxt = "You can do lots of different things at the beach. How many different things can you think of?"; break;
case THEME_19: l_sTxt = "Can you see any trees outside the nearest window? How many can you see?"; break;
case THEME_20: l_sTxt = "Why don’t you make your own boat and see if it floats in the bath?"; break;
return l_sTxt;
Any help would be extremely appreciated.
Thank you,
Ginger

If you have not upgraded to version 7 you should do that.
If you have upgraded to Version 7, be sure to do the updates to 7.0.5
Go to the Help menu and select 'About Adobe Presenter' to see what version, if it is 7.0, to 7.0.2 you need to update it
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hello,
this is a screeshot of my problem.
the first pic as it should be
second with my problem
this happens after some bounces and not regular.
i dont wont to have this.
i have two pics i would like sending to you.
thanx,

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Urgent: left and right cut off when dragging entire clip to project

When I right click the clips in the event library and click "Select entire clip" and drag that to the project window, the left and right sides of the video are cut off. If I select only a single clip and drag that up or a portion of a clip, it looks ok. I need to get this thing done in an hour or so and I am baffled because there are people in this video that are being cut off! Help!

Actually, the more I look at it, the entire frame is cropped, even though I have "Initial Video Placement" set to fit in frame, not crop. The quality really gets lousy too when dragging them in. I am baffled why dragging a single clip fits the entire video, but dragging the entire clip series gets cropped...??

Fade in from black cuts off beginning frames

Hi list...
I have a timeline set as first play where the footage fades in from black. The first few frames are getting cut off, and I suspect it's because Encore sets the first chapter marker automatically to what it thinks is the first fully bright frame. Is this what's happening, and if so, how can I prevent that, and therefore make the disk play from the black beginning?
thanks,
- Michael M.

Encore always sets the first chapter in a timeline at time zero...only the poster frame for the first chapter can ever not be at time zero.
Why you are seeing what you are seeing, I'm not sure. Have you checked it on multiple DVD players? How does it look in a software DVD player?

Sound cut off at beginning of track

When clicking on "Play Movie" button in menu, the transition takes place, then the DVD cuts to the movie. However, the first second or two of the sound is not heard. This seems to simulate properly, but when the disc is burned and played in a real DVD player, the cutoff of the sound takes place.
Is there any way to tell DVD Studio Pro to wait for a defined time after executing the transition, before beginning the play of the audio and video tracks?

You sure it's not the audio playback system you're using? I our studio the big system has some sort of buffer. No matter what I do the first couple of seconds of audio are cut off. That's the only place it happens, out of thousands of DVDs played.
You can sneak a piece of black video with silence and place it in front of your primary video right in the track. Pretty foolproof.

When I drag a video clip into the upper region, it zooms in, cutting off part of the head of the subject

I have a movie clip imported from my DVD video camera. After importing, I drag it to the Project library. However, it then zooms in and cuts off the head of the main subject, besides making things blurry from zooming in. I would say it almost doubles the zoom. I have gone to all the options... took of the cropping effect, etc. Nothing works. Any ideas? I saw something else about it on here, but no answers.

This can happen if you have image stabilization turned on as it zooms into the clip to compensate for the camera shake. It can turn it off or control the zoom factor in the Clip Adjustments function. If you reduce the zoom factor too much you'll see black around the image.

Beginning of clip cut off

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