BEYOND FRUSTRATED WITH ICHAT!

Ok so I reconfigured my ports and still NOTHING happened. iChat still doesn't work. I have no clue as to why Apple ISNT SOLVING THIS PROBLEM or even address THE PROBLEMS we've been having on the site.
To make matters worse, since iChat is so bad I downloaded Skype which is even worse than iChat. I tried to talk with my sister at BC, and I couldn't even get the video to work.
This is so frustrating...I just wish that Apple would address this problem

Hi
Table2 for real testers http://www.ralphjohnsuk.dsl.pipex.com/ContactTesters.html you will find me on there.
Tony

Similar Messages

Beyond frustrated with the lack of support for this phone

My title says it all... I've had this phone since sometime in August, and at the time we signed up, we were "upgraded" from the freebie phones into three of these phones, one each for myself, my wife and our daughter. These phones are slow, laggy and do not perform well, despite being powered by 1ghz processors. http://gizmodo.com/5890956/the-full-list-of-verizon-phones-getting-ice-cream-sandwich - this article dated in MARCH says ICS for the Verizon Rhyme is coming, yet 9 months later we're still on the same version, which is extremely outdated software. Verizon won't help us in upgrading to the Galaxy S3 without paying $650 per unit, and I'm not eligible for anything for a year and a half. As a new customer, I feel VERY MUCH locked into a situation I don't like and I have no options to make it any better. I can't get out of the phone making me unhappy... the promised ICS update is lost in never never land... and it's forever and a day away before I'm eligible for an upgrade that's not gonna force me to take out a 2nd mortgage.
I've read questions here about this phone and it takes 7-20 days for Verizon to even respond, which points out just how interested they are in addressing the many angry customers with this lemon.

Yeah I feel your pain! I have had a rhyme for about 1 year and have had nothing but problems. They traded the phone for me due to the problems, got a refurbished one which has proven to be no better than the one I had. I have spent hours on the phone with verizon in attempts to fix things. One time they even had to get a company person(phone manufactureer) on the line to help me. Yes this is a very poor product with many many issues. Verizon should really do something to help all us loyal verizon customers (I have been a customer since verizon was air touch) out. UGH!!!

Beyond frustrated with worst computer ever

I think I may have the most unlock/worst macbook pro ever created. Hang with me here.
Background: Back in February my computer started becoming unresponsive and i went to the Apple store and turns out i had a dent in the side of my computer, an impact that likely busted the hard drive. Got that fixed and my computer ran great.....until about three weeks ago. Same thing started to happen again (stuff stopped working, lots of pinwheels, computer becoming completely unresponsive), I take it in again and lo and behold, there is another dent in the side of the computer, damaging the hard drive.....again. My computer barely leaves my desk other than to take it to class in a protective case, so this is perplexing to me, but i get it fixed anyways.
Everything is all good for a day or two and it starts happening again. Great. The pinwheel shows up constantly, pages stop loading and crash almost every page...forcing me to manually power down the computer almost every time with the power button. Computer isn't even usable at this point. I go in to the apple store....again....and they tell me the last repair missed the real problem: the cable attaching to the hard drive. They fix this for free and i'm excited because this should be my ticket to a workable computer! Two days later....same problems again. Computer functions briefly well, then just completely freezes up, pages start crashing, and buttons (wifi, battery, finder arrow keys) start vanishing. I call Apple this time, on the phone, and they tell me what the 'REAL' problem is! When they went to fix the hard drive, they copied a portion of my hard drive onto it to save some of my info, and that portion was likely corrupted and so THAT is the problem! I deleted my hard drive info with the help of the Apple guy and reinstalled the OS software, in essence a brand-new computer and OS system.....with a week old hard drive.
Everything was going great, computer was running faster than ever for a few days and occasionally a page would crash or computer would become unresponsive every ten or so hours, nothing like before, so I thought 'this is normal, my computer is finally okay. Last night, the same problems from before came back. The pinwheel progressively appeared more, pages started crashing almost every load, it took 10-15 min for my computer to start up and for the apps to show up, buttons (their text) on the top right of the screen and on finder are completely gone...again, the app store doesn't load and just produces a grey screen, etc, etc. My computer is fast for about half an hour, then just becomes completely unresponsive again and I have to manually power it down.
Chrome also loses all my log-ins every time the computer gets turned off, despite my settings being set to 'remember me' and in the past never having this problem.
tl;dr my computer has been 'repaired' three separate times in the last two weeks with three different solutions and is still at times completely unusable, crashing, buttons vanishing, etc. Worst computer ever. What is the issue?

When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Beyond Frustrated with Lightroom. How to order slideshow?

OK, I am absolutely at my wits end. After HOURS of trying to prepare this slideshow for work, I am totally at a loss complete what should be a SIMPLE process. I have about 30 slides in a slide show that need to be put into order. I want to just drag and drop them into the right order. For reasons that simply blow my mind, this CANNOT be done in a simple manner. The Lightroom Help file says:
Drag from the center of a thumbnail to sort in any order.
THIS SIMPLY DOES NOT WORK!!!
Reading the forum here I find many others with this problem. The solution seems to be selecting the fold that the slides are in and then moving them. The problem with me is that my slides are in about 5 different folders and once I select a folder, I cannot order all the slides as half or more of my slide show disappears!!!
WHO DREAMED UP THIS NIGHTMARE???
Sadly, I am at work now, this slideshow MUST be prepared now and Lightroom has COMPLETELY hosed me.
Version 1.4 on Windows XP.
I cannot believe that such a simple task is so mindblowingly complex.
I have been a user since day one and this has completely and totally destroyed what faith and pleasure I have had using Lightroom.
The help file FLAT OUT is WRONG.

Lightroom 2 includes a small HTML in-product Help file. It is basically one chapter of the complete Help system, which is on the web at
Lightroom Community Help. We post the complete Help system online because we can update it frequently that way. On any page of the online Help, you can click an icon in the upper-left corner to download a PDF, also kept current.
In addition to the topics that Jim lists above, some Help pages that might be useful:
Rearrange slide order
About collections
Rearrange photos in the Grid view
Creating slide shows basic workflow

BEYOND frustrated with airport express/extreme

first of all, can someone please explain to me the difference between the following:
1. airport
2. airport extreme
3. airport express
4. airport extreme card
and with regards to #4: I own a new powerbook (purchased in dec 2005) which apparently does not have a card, but has the wireless receiver built into the motherboard and the ant. built into the screen. but it's still called a "card" apparently.
the problem is that I have an airport base station located about 15 feet from my powerbook. there is a clear glass window between the two. I simply cannot get the poserbook to show a full signal. I've tried changing the channel on the base, I've tried using interference robustness. nothing works. my signal is firmly stuck at 5 bars less than full.
my housemate has an old G4 ibook, and his bedroom is farther away from the base station than mine, and he gets a full signal.
thanks in advance to anyone who can sort this out!

Thanks, I learned something new. I didn't realize they had changed the wireless on newer PowerBook G4s. You are right that it is not user accessible, however it really is a separate card from the logic board (motherboard).
The PowerBook G4 (Double-Layer SD) models now use the combined AirPort Extreme/Bluetooth card.
The module is not user installable.
The PowerBook G4 (15-inch Double-Layer SD) case has been redesigned to remove the AirPort Extreme access door present on previous versions.

Beyond Frustrated with Error 7, itunes was not installed properly....

This past Monday I started my computer as normal after turning it off the night before. I noticed when turning it off that several updates were being installed but this happens occasionally so i thought nothing of it. After starting my computer Monday, Error 7 popped up saying itunes was not installed properly and could not be installed. I researched this and after many uninstall attempts on my own and at the advice of another person in this community having the same issue, I installed Revo and uninstalled all the components of itunes. I used several of the scans that were offered as well to make sure that everything Apple was removed from my computer. I have now done this 6 times. Each time, I restart my computer, download itunes and get the same error. Something like I don't have the privileges to download Apple support... Regardless I am extremely irritated and have no clue as to what I am doing wrong. Please someone tell me what to do. Thanks.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(100023)

Beyond frustrated with blue screens

I only have a blue screen and a message that says windows is shutting down and my memory starts getting dumped onto a CD

Sounds like an operating system issue, like corruption. Could be a hardware issue, or a virus. Only way your FiOS internet connection could be involved, is if you were not protected against maleware or viruses. It looks like you need this issue resolved without your FiOS connected. Perhaps a reload of your system, or check of your hardware.

Frustrated with all of it!! Music, Word, checking out.....

I have had this Mac for not even a year. Laptop Macbook 10.5.5. I pushed and pushed my husband to let me get this because I heard and THOUGHT it was the best system out there. Simple to use, solid system, better than anything on the market.
Ok, I have been NOTHING but frustrated since I got it. I realize that it takes a while to get used to something new like a Mac when you're used to using a PC all the time. However, this whole thing has gone on for almost a year and I'm about ready to just sell it and go back to what I'm accustomed to.
For one...when I used Word, which I bought special software at Best Buy to be able to integrate my PC work at my office with my Mac, I get error messages constantly, right when I'm in the middle of something, that tells me that Word has encountered a problem and needs to close. Then, it shuts down my whole Word doc without saving any of my work (!!!!!!) and has to restart. Says something about a kernal trap error when I click for specifics.
Second, I can't check out with sites like Wal Mart or Wal Greens when working on photo projects. Will just sit there saying "auto saving project" and will not allow the radio buttons to work for Check Out. This happens when using both Safari and Firefox. ???? Also, I can't upload pics to Craigslist or ebay. Nice. It just sits there, frozen when I try.
I want to be able to share music....just installed LimeWire. When I open it, within seconds, it says that it needs to close and relaunch for some unknown reason.
When I'm working in Excel, it constantly won't let me tab between fields and when I try to "insist" by tabbing, it shuts down.
I'm sure there are tons more issues that I'm not thinking of right now.....oh, yeah, when I'm trying to burn disks with pics or music, it tells me to insert a new disk, I do (brand new out of the box) it spits it back out and tells me that it's not a blank disk. Oh and if it's a CD-RW, it won't show me how to "erase" whatever NON file is one there. GRRRRR
I am seriously beyond frustrated with this. I paid a lot of money for this contraption and I can't even use it. I don't know if I can get some "free" help at a MacStore considering this thing isn't even a year old.

Hello,
a ha! The Show Me state! It takes awhile to get used to a new operating system. Go here:
http://www.apple.com/support/switch101/
"I don't know if I can get some "free" help at a MacStore considering this thing isn't even a year old"
You can get one on one help at any Apple store. Here's the store location list:
http://www.mithrandir.com/AppleStoreLocationMapMarkers.html
Check out nearby Apple User Groups: http://www.apple.com/usergroups/
Are you doing any maintenance? First one to learn is how to repair permissions:
Run Disk Utility (Applications/Utilities) and Repair Disk Permissions BEFORE and AFTER every software update. Launch Disk Utility. Select MacintoshHD in the panel on the left, select FirstAid, then click: Repair Disk Permissions. Quit DU when it's finished and reboot. That will help keep your Macs happy!
Make sure the hard disk doesn't have any errors:
To check the hard disk:
Open Disk Utility, in the Utilities folder in the Applications folder.
Insert your Mac OS X Install disc in your computer’s optical drive or an optical drive connected to your computer, and then restart your computer. When you hear the startup tone, hold down the C key until you see the progress indicator, which looks like a spinning gear.
Follow the onscreen instructions until the menu bar appears with the Utilities menu in it, choose Utilities > Disk Utility, click First Aid, and then click the Verify button. If DU reports errors, click Repair. When it's finished, from the Menu Bar, select Utilities/Startup Disk. In the Startup Disk window select MacintoshHD 10.x.x and click Restart.
Get Onyx for Leopard: http://www.apple.com/downloads/macosx/systemdiskutilities/onyx.html
Run the Maintenance and Cleaning scripts once a week.
For FAQ's about Mac OS X go here; http://www.thexlab.com/faqs/faqs.html
How to back up your important files; http://support.apple.com/kb/HT1553?viewlocale=en_US
Anatomy of a Mac: http://www.apple.com/findouthow/mac/
Carolyn

Still can't sign into icloud in system preferences after many calls with support. Beyond frustrated!

Still can't sign into icloud in system preferences after many calls with support. Beyond frustrated!

Do you have 2-step verification on for your Apple ID? I may have a solution.
When I upgraded to Yosemite and subsequently updated my Apple ID, I would get errors when I tried to sign into iMessage and FaceTime using my apple ID (and my new password), I similarly was not able to sign in. On FaceTime, I would get errors like "unable to sign in at this time" or some times just nothing at all (the spinning 'processing' graphic would grind away until it presumably just timed out).
Turns out that I enabled 2-step notification on for my Apple ID (totally forgot about it, I set it up a couple years ago), and apparently the regular Apple ID password that you choose is not usable when you try to log in to iMessage or FaceTime through the programs themselves (intuitively, this makes sense since these programs do not have a way to prompt you for the "2nd step" code).
To solve, you have to log in to your Apple ID online (appleid.apple.com or whatever), and look for the option to "Generate App-Specific Passwords". These are unique, random passwords which are made to work around issues like these since they can be used in iMessage or FaceTime or what not. This is the same idea as to what you have to do to log into gmail on your iPhone if you have Google 2-step verification on.
This solved my issue (after lots of swearing and hair pulling!). Would have been nice if a I got some sort of warning when updating my Apple ID password that "Hey, you have 2-step enabled. Go make some app-specific passwords or you will lose 5 hours of your life trying to solve this mystery"
Hopefully this may solve yours

Highly frustrated with Outlook 2013 Search People box bugs - Multiple Name Results for Same Contact & Inconsistent Results

The Outlook 2013 "Search People" box does not function properly. It frequently displays incorrect results or a mess of duplicate results. I've reported previous issues about this and consolidating my posts into one (with screenshots this
time). Hopefully this message will be forwarded to or seen by the Outlook programmers. It really needs to be fixed.
Outlook 2010 and other prior versions worked perfectly. You search for name, you get ONE result with the info you're looking for. FAST AND EASY. But with Outlook 2013 Microsoft has created a heck of a mess resulting in huge frustration and productivity loss
with such simple but important tasks.
I have hundreds of contacts stored in my Outlook address book, and they all have COMPLETE contact info added.
One major issue that I'm experiencing in the new Outlook 2013 is that I now get average of 4 or more duplicate name results appearing for the same contact. And each result contains different and incomplete contact info, making it impossible for me to quickly
find the basic info I'm looking for. The cause of this issue is that Outlook 2013 now provides results from not only your local address book(s), but it also shows results based on your email history and social media accounts setup.
And there's no way to turn this off, or at least specify what folders and/or accounts the People Search box should use.
To make matters worse, the Microsoft developers conveniently forgot to add some form of an indicator (like a small icon besides each name result in the list) that clearly indicates what result is from what source. So you must manually click on each
result one at a time and repeat the search until you locate the correct one.
For one specific example, I have a contact stored in my local address book called
Infusionsoft. When I type "Infusionsoft" in the People Search box to quickly find a phone number, Outlook 2013 shows me 7 results with the same name. See the screenshot below:
As you can see in the screenshot above, every result just says "Infusionsoft", so I have to manually click on each name result one at a time and repeat the process until I find the correct one from my address book. This same thing happens with other
random contacts.
From what I can tell, Outlook is pulling results based on based on recent emails I've received from different people with "@infusionsoft.com" in their email address. So the first result shows "[email protected]" (just the email
address), the second result shows "[email protected]", the third result shows "[email protected]" and so forth. I don't want Outlook to show all of that. I just want what's in my address book!
And you would think that the last result would be the correct one from my address book, but no. Sometimes its the 5th result, and other times it's the 3rd or 7th result. So there's no freaking order of things here.
We simply need the ability to turn off searching of email history and other accounts when using the People Search box. Problem fixed.
(And please don't tell me that I need to "link" every incorrect result to one main contact. You shouldn't expect everyone to have to tediously link any and all results that appear to a record. ESPECIALLY when 5+ results for each contact appear regularly.)
ISSUE 2: Some names must be typed in a different way for the Search People to locate them
Another big issue I'm having with the Search People box is that some name searches don’t show the correct result, unless I search for their names in a different way.
For one specific example, I have a contact stored in my address book named "Dave Johnson". When I type "Dave Johnson" in the Search People box, one result appears, but it's just his email address, only. It's not the result that's stored in my Outlook address
book with his phone number, addresses, etc. Screen shot below:
If I type in Dave's name reverse order (Johnson Dave), no results are found at all.
Now if I just type in just"Johnson" all by itself, it finds Dave's correct result (the one stored in my Outlook Address Book). Along with everybody else that has "Johnson" in their name (see screenshot below)...
I double-checked how I have Dave's name programed in my address book, and it's in there as "Dave Johnson" for both the Full Name and File As fields.
Also, the name order shouldn't make any difference when using the People Search Box anyway. Sometimes I can find people by Last Name, First Name or First Name, Last Name. Only with random contacts does it get difficult finding their info and
I have to do strange things like this to find them from the People Search box.
ISSUE 3: Some Search People results only yield an email address only.
For other random contacts, some search results only yield an email address with no other contact details. But I can open the persons contact card from the address book manually, with the same email address shown! Screenshot below...
In the screenshot above, I have outlined the Search People box results in red, and the Address Book results in green. You can clearly see that "Robert White" is a contact stored in my local address book with full contact details, but the Search People result
only shows his email address! Again, it's not consitent. It's hit or miss with different people.
ISSUE 4: Some results just don't appear at all, but they are in the address book
Another issue I'm experiencing with the People Search Box is that some people simply cannot be found. But I can see their contact info just fine if I click on the "People" tab down at the bottom of the page and type in their name in the "Search Contacts"
field. Why can't the People Search box find certain people? I opened up their contact details and cannot find a single thing that would prevent them from showing up in results.
These are clearly serious bugs that need to be fixed. And I'm shocked as to how this got missed--or ignored during alpha and beta testing. I see the "idea" behind the developers having the Search People box search everything outside of the
address book, but in real world application this causes a heck of a lot of problems & confusion, and it needs to be fixed ASAP.
For technical details, I have Outlook 2013 running on two computers using hosted Exchange 2010. One system is Windows 7 and other is Windows 8. The same problems occur on BOTH computers. As far as my Outlook account setup, I have all contacts stored in the
main address book (no sub-folders or other folders).
Can someone help communicate this message to the Outlook developers??? The "Frown" button limits me to 100 characters and one image. There's no way I can communicate this level of detail and steps to duplicate in 100 characters!

Thanks for your reply.
1) The instant search boxes in each individual page work just fine. If I am on the People page and type in a name in the "Search Contacts" field, it searches my contacts and displays the results that I want. But I should not have to leave whatever screen
I'm in to find people now. In Outlook 2010 and earlier versions, I could be on the calendar page and then search for a contact without clicking off the calendar completely. For productivity-sake, it's a huge waste of time and hassle now.
2) I'm familiar with how contact linking works, and quite frankly it's a huge mess in general. I NEVER create multiple contacts for the same person. I get that Outlook 2013 get confused now when it detects a LinkedIn or Facebook account for the same person
already in my Outlook address book, but we need to have options that allow us to turn off results from some or all social networks. This is a big part of the problem.
Think about it this way - The average person has 150+ LinkedIn connections, and more for Facebook. Many people today have accounts for both and they are setup with the same email address. When Outlook 2013 has to scan all the networks IN ADDITION to your
local address book(s), it's a no brainer that it can get very confused trying to display results.
Another big part of the problem is that Outlooks new search system also scans your email history. I receive emails from people who use multiple email addresses, or emails from companies with multiple reps or ticket systems that send you a unique
ticket ID # ending in the same email address domain. Now Outlook displays people search results based on everything under the sun in my email history. This is beyond frustrating (see my "Infusionsoft" screenshot above in the first post).
Again, I want to stress that for the search examples I referenced, I only have one entry in my Outlook address book for each person. And that's all I want to find when I search for people--what's already in my own address book!
In summary:
We need an OPTION to turn off searching external networks when using the People Search box
We need an option to tell Outlook to not scan email history for people search results (I think this needs to be disabled entirely actually. It's not helpful at all)
There should be a fixed priority for displaying people search results, with local address book results FIRST, followed by social network results.
There should be a clear icon/indicator next to each result that gives you a clue as to where the result is coming from. Your address book? Facebook? LinkedIn? We should not need to click on each result to get a hint as to where it's coming from.
Work out the bugs in general with the new search system.
One other thing that I didn't mention is that the Search People box also shows results for people I'm not even "friends" or connected with on the different social networks. But I've noticed that some people use the same email address for those networks that
I already have programmed for them in my address book, which is why Outlook sometimes shows me these results. Does that make sense?
I'll try rebuilding the index, but after testing Outlook 2013 on 3 different machines so far and seeing the same results (all slightly different results on each machine and very inconsistent), I doubt this will address the issue.

Very frustrated with poor customer service and lack of integrity

Earlier today my wife and I bought a TV from your Huntsville, AL store (removed per forum guidelines). We were looking at your 32" TVs and had several questions about them. After flagging down a sales associate, we questioned the pricing of several TVs. They were advertised under the display as one price, then where the inventory was at, were labeled a different price. The sales person confirmed that the smaller price was the correct price and the displays were incorrectly labeled. We proceeded to pick out a 32" Vizio E320I-B1/E3 TV that was labeled $219.99 where it was stocked (There were two rows of this TV all labeled $219.99) and the display was labeled $259.99. Again, I flagged down the sales associate (Taylor) on the floor and questioned the display pricing vs the shelf pricing. He AGAIN confirmed that the shelf pricing was the correct pricing and the display pricing was for a different model. We proceeded to check out, purchased a 2 year protection plan along with an HDMI cord and were on our way, new TV in tow. On the way home we reviewed the receipt and noticed we had been charged incorrectly for the TV. It rang up as 259.99 even though it was clearly labeled 219.99 and we had verified TWICE with an associate that 219.99 was the correct price. We went back to the store, thinking we would be refunded the difference. After spending over 30 minutes with customer service explaining what happened, customer service informed us that they could not refund the difference even after we showed them where the TVs were at and priced as 219.99 AND verified with the sales associate that he had confirmed that price with us TWICE. We then returned the TV for a full refund, to which my money is still tied up in the transaction until sometime next week (all for a TV that was FRAUDULENTLY sold to me!!). Not only was it mislabeled, but your sales associate told me TWO times that the labeling was correct. I am disappointed with the lack of customer service that we received. It is beyond frustrating to me that your company is unable to honor a $40 error in pricing that your very own sales associate confirmed. I believe that the store was 100% at fault for this situation and am more than displeased with the original situation and the events that followed. I consider it a disgusting lack of integrity to fraudulently sell a customer an item and refuse to right the situation when able. There is no doubt in my mind that the store manager (Cedric) or division manager could have authorized the TV to be sold at the price listed (and confirmed by the sales associate twice!) but they simply chose not to. Prior to today I had a positive view of Best Buy and considered it my store of choice for many items. My wife even did seasonal work for this store several years prior. Unfortunately, I will no longer choose to give my money to a cooperation that does not value integrity, honesty, and accountability. I understand that you are a large corporation and my few purchases probably won't even put a dent in your profit margin, but I would just like to remind you that I represent your entire customer base. If this is the type of customer service that your company prides itself on, then I am sure this is only one of many incidents. I find that extremely unfortunate. I will now be purchasing the same TV from another company for $259.99 (where it was actually labeled correctly, and the sales associate is able to accurately confirm the pricing). My future business will not be with you after today.

Hello lauralou1105,
Purchasing a new TV should be fun, exciting, and straightforward, and not be complicated by unclear signage and conflicting information. I very much regret that this was your experience at the Huntsville store.
I completely understand your conclusion that -- after the attempts to verify pricing that you made -- you should have had no questions and no surprises about the cost of the TV after purchase. Did Cedric give you any explanation as to why the TV you bought rang up at a different price or for his not honoring the display pricing?
It is wholly disheartening to hear that this experience may influence how you shop in the future. It is my hope that you will one day give Best Buy another chance to win you over.
Please know that I'm grateful that you shared your experience with us.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

RE: Can't get vid to work with ichat

Yesterday my vid and sound worked with ichat and now only my sound. It's frustrating because they both still work on quicktime. I am using a logitech 9000 as my camera. Anyone else have the same problem? Thanks, George

Hi
First have you set the Quicktime streaming setting, goto sys prefs/quicktime/streaming/streaming speed, set to 1.5mbps
In ichats prefs click on video and change bandwidth limit to 500.
Restart iChat.
Tony

Does the new AIM Triton work with Ichat?

Hi,
Does anyone know if the new AIM Triton works with Ichat AV? I know the Beta version was not working but don't know about the new triton release.
Also, has anyone tried video/audio communication between Trillian and Ichat? Does it work? Is it better than AIM?
Thanks,
Stefano

I have been working with the Triton on a PC and after much research (frustration), I have found this stated on the AIM support site:
http://www.aim.com/helpfaq/startingout/getstarted.adp?aolp=#six
Q: Is AIM Triton compatible with AIM 5.9, AOL 9.0 and iChat?
A: : AIM Triton works seamlessly with AIM 5.9, AOL 9.0 and iChat. You can send and receive instant messages with your buddies using any of these clients. Certain features may not work across all clients at this time. Voice Chat with more than two people only works with other Triton users. Video Chat will work only between two Triton users at this time.
So after reading around, I believe the 5.9 will video to the iChat 3's but I haven't had the time to try. Other posts suggest this to be true. Including many by Ralph.

Becoming frustrated with Aperture 3

For the last month I have been using Aperture 3. I love all the new feature and I want it to work. I have own Aperture since version 1.5 and the story has always been the same. I use it for a while until I become very frustrated with its poor performance.
When Aperture 1.5 came out I purchased a MAc PRo with all the bells and whistles just so I could run Aperture 1.5, after a few month I became very frustrated because its poor performance and I was forced to move to Lightroom 1.
When Aperture 2 came out I was very excited thinking that Apple would finally figure out how to get Ap performance right. Once again, after a few month I was forced to switch back to LR 2.
Aperture 3 finally came out and it seemed to be a dream come true. Its feature sets rock, but once again, after one month I may be forced to switch back to LR 2.
What's more frustrating is hearing how many are running Aperture 3 with good (or at least acceptable) performance.
This post is my last hope, my last attempt to Aperture sanity. Any suggestion about what may be going on is very welcome.
I am running a MAC PRO 2 x2.66Ghz Dual-Core Intel Xenon with 11GB of memory. Aperture library and images (referenced) are in a RAID system (same place). The video card is an NVIDIA GeForce 8800 GT. I am running Aperture 3.01 on Snow Leopard 10.6.2 with all the updated installed.
Ap3 is running so slow at times that going from image to image after adjusting one it may take up to 5 seconds (enough for the beach ball to show up). AT times it even slow down the system. Forget about working on 100% zoom with any of the brushes.
I just can't buy a new MAC PRO with every new version of Aperture, and, last time I did that it didn't make a difference, anyway.
HELP! Before I give up.

I agree with you that slow can be relative.
I am a working professional and I need my equipment to support me and not get on my way. When I say slow is because I compared to my previous workflow, how much it takes me and the software to do basic, global adjustment... WB, Exposure, Black point, Contrast, definition, white recovery, and then go to the next image. I am not eve talking about brushes or sharpening. I know how long it took me using LR 2 and to that I am compare how long it takes me in Ap 3. I can tell you right now that the only thing that kept me yesterday working on Ap 3 is that I truly believe its RAW conversion is better than LR 2or LR 3 because the slowness is unbearable at times.
And I say at times, because there are times that Ap 3 works just fine.
Having a Hardware issue has cross my mind.
The same HD that has the Ap 3 Library and images is the same on I use for LR 2. Yet, LR 2 does not have those issues. But I'll try the defrag suggestion.
As far as a bad image, this is a brand new library and not a converted one. I created it from scratch. But again, I will try anything. Not sure how can look for a bad image, but what I can do is create two new library, one in my current working HD and one in another HD. I will first import a new project and see what happens. Then, I will export a project from my working library and import it. Let see what happens. I may defrag any way, but that may help diagnose if that is the issue or not, or if I have problems with the raid.
One of the things that bother me is the inconsistency of experiences. I agree with you that for some it zip even in similar systems. For other the experience has been frustrating. That is weird beyond reason! Hopefully the more we keep doing this the more likely that we can get to the root.
Thanks.
Message was edited by: DavidPR

Frustrated with my Airport devices

I am beyond frustrated at this point.
I have an Extreme and 2 expresses. As I type, i can connect my Macbook pro and Ipad 2 to the home network. However, I can't connect my cell phone, wife's PC or her IPOD touch to the network.
On wife's PC and Ipod touch, the netowrk shows up with plenty of signal. But when I enter the security code it says "Can't join the network."
In addition, I am having lots of problems with the Express set ups.
None of these problems arose until after I upgraded firmware.
now, as I typed this, the PC can't even see the network anymore but my Macbook pro has never lost signal. This is driving me nuts.

Without knowing all the details of your setup its hard to help. But here's what I recommend.
Export all of your existing settings for each device into files via the airport utility.
Perform a factory reset of all the devices. (Push in the reset button while plugging the unit in and hold the reset button down for 10 seconds, then release)
Unplug all of your devices.
Start with the first device you'll be setting up as your main router. The one that is connected to your internet connection. Most likely it will be the Airport extreme. Without knowing which generation/model extreme you have I can't offer you much help other than to say to configure it to create a wireless network and enable connection sharing to Share a public IP address.
Then make sure that all of your client devices (PC's, iPads, iPod Touch, etc.) can connect wirelessly to this main router and access the internet.
Then you can start adding the 2 expresses. If you post back with more details, I'll try and help you.

BEYOND FRUSTRATED WITH ICHAT!

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