BI Portal is not displaying Dashboard while Executing from BI Dev System

HI Friends,
I have created Dashboard based on Bex Query using SAP Netweaver Connection and published it to BI Dev System.
it was running good but past 3-4 days it is not working.
When I am executing it from BI Dev its not showing the output in BI portal.
its only show initializing part of dashboard.
please suggest ........
Regards
Sanjeev

has your bex query changed that the dashboard is sourcing its data from? if so, and you have set the connection to "refresh before components load" it will sit at this state until it times out (error handeling is not great). perhaps worth dropping a refresh button in an trying it without refresh on open - this will rule out (or in) a problem with the data connection.
Cheers,
Jeremy

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[Result] no BSP data is displayed.
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a.     Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Look for standard role in assignment of crm object method to role -> get a standard role which is relate to problem and solution: SAP_PCC_CHANNELMANAGER.
b.     Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Navigation (URL generation) -> assign portal role to single role -> SAP_PCC_CHANNELMANAGER is assigned to portal role: com.sap.pct.crm.channelmanager.
c.     Go to trxn code: SU01 -> add role, SAP_PCC_CHANNELMANAGER into customer ID.
d.     run the portal and access BSP application
[Result] no BSP data is displayed.
     Create new role, ZSAP_PCC_CHANNELMANAGER:
a.     go to trxn code: PFCG -> copy standard role, SAP_PCC_CHANNELMANAGER to customize role -> access authorization tab -> look for authorization for BSP applications -> change Application Scenario and View for UI display to *.
b.     Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Application/Layout -> add new entry to View, view named as Z_ESERVICE.
c.     Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> add new entries into assignment of crm object method to role (copy SAP_PCC_CHANNELMANAGER).
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Priority:           62
Implementation type: BSP on Portal Page
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View:           Z_ESERVICE (also tried without assign any view)
ID Page/Service: pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.solutions
Portal Context:      Blank
ii.     Role:           ZSAP_PCC_CHANNELMANAGER
Object type:      PROBLEMSOLUTION
Method:          DEFAULT
Priority:           62
Implementation type: BSP on Portal Page
Application :     CRMM_SDB_SOL
View:           Z_ESERVICE (also tried without assign any view)
ID Page/Service:
pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.solutions
Portal Context:      Blank
iii.     Role:           ZSAP_PCC_CHANNELMANAGER
Object type:      SYMPTOM
Method:          APPLICATION
Priority:           62
Implementation type: BSP on Portal Page
Application :     CRMM_SDB_SYM
View:           Z_ESERVICE (also tried without assign any view)
ID Page/Service:
pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.symptoms
Portal Context:      Blank
iv.     Role:           ZSAP_PCC_CHANNELMANAGER
Object type:      SYMPTOM
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Priority:           62
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pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.symptoms
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[Result] no BSP data is displayed.
     Maintain existing customize role, which is used to display Activity:
a.     Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Navigation (URL generation) -> assign portal role to single role, I check the configuration has done in CRM to assign/map this BSP role to portal role.
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a.     run the portal and access BSP application
[Result] no BSP data is displayed.
Questions:
1.     Is my problem related to role setup of customer ID? If yes, can guide me how to create authorization, which is related to product, FAQ, problem, and solution, to customer ID?
2.     Is it possible that my problem cause by missing/wrong portal role setup or wrong mapping between CRM role to Portal Role? If yes, can guide me how to check authorization of customer ID in portal, which is related to product, FAQ, problem, and solution?
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James

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