BI4.1 SP02 Installation Stuck on "Adding Web Intelligence Sample"

Hi,
I am in Panic, I am upgrading my BO4.0 SP04 to BI4.1 SP02. My existing BI4.0 system is clustered. Two clustered CMS running in Machine1 and machine2.
I am running the 64 bit BI4.1 SP02 installer in Machine1.. Almost 80% of the installation is done. But for last 7 hrs, the installation is stuck on "Adding Web Intelligence Server". I have checked the log file in D:\BusinessObjects4\InstallData\logs\2014.05.03.10.36.01. Following is the last few lines from the log. Please help me.
16:04:08.974   Action id:         RunCommand
16:04:08.974   Source name:       InstallFramework.dll
16:04:08.974   Source type:       sharedlib
16:04:08.974   Source entry pt:   RunCommand
16:04:08.974   Action source dir: D:\BusinessObjects4\InstallData\InstallCache\setup.core-4.0-core-64\14.1.2.1121\
16:04:08.974   Action model:      64
16:04:08.974 ExecuteAction: calling actionExecutor->ExecuteAction()
16:04:08.974 NativeActionExecutor calling action out-of-proc.
16:04:08.974 Path to action agent executable: C:\Users\dast\AppData\Local\Temp\RarSFX1\setup.engine\plat64\actionagentproc.exe
16:04:08.974 Action connection attempt 1
16:04:08.974 Found free listening port for action agent server: 4520
16:04:08.974 AgentServer listening on port socket:4520 for remote action process
16:04:08.974 Main thread is waiting for listening socket to be ready...
16:04:08.989 Server accepted actionagentproc connection
16:04:08.989 AgentServer connected to: 127.0.0.1:4520
16:04:08.989 Current working dir: D:\BusinessObjects4\InstallData\logs\2014.05.03.10.36.01\
16:04:08.989 NativeActionExecutor: temporarily updating path. Adding to path: D:\BusinessObjects4\InstallData\InstallCache\setup.core-4.0-core-64\14.1.2.1121\actions\
16:04:08.989 Set environment variable 'Path': 'D:\BusinessObjects4\InstallData\InstallCache\setup.core-4.0-core-64\14.1.2.1121\actions\'.
16:04:08.989 Prepend to environment variable 'Path': 'D:\BusinessObjects4\InstallData\InstallCache\setup.core-4.0-core-64\14.1.2.1121\actions\;D:\app1\product\11.2.0\client_1\bin;E:\app\product\11.2.0\client_1\bin;C:\Program Files\HP\NCU;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\idmu\common;C:\Program Files\OmniBack\bin\;d:\Program Files\HP\HP BTO Software\lib;d:\Program Files\HP\HP BTO Software\bin;d:\Program Files\HP\HP BTO Software\bin\win64;d:\Program Files\HP\HP BTO Software\bin\win64\OpC;'.
16:04:08.989 NativeActionExecutor: calling action entry point.
16:04:09.005 RunCommand: Get CmdLine: "D:\BusinessObjects4\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\bin\javaw.exe" -Dtracelog.logdir="D:\BusinessObjects4\SAP BusinessObjects Enterprise XI 4.0\Logging\ " -Dtracelog.process=biarengine -jar "D:\BusinessObjects4\\SAP BusinessObjects Enterprise XI 4.0\java\lib\biarengine.jar" "D:\BusinessObjects4\\SAP BusinessObjects Enterprise XI 4.0\java\lib\biarengine_webisamples.properties" "password=********"
16:04:09.005 RunCommand: Get Hide:    1
16:04:09.005 RunCommand: Get DisableWOW64Redirection: 0
16:04:09.005 RunCommand: Get ProductObjectModel: 32
16:04:09.005 RunCommand: Get noWaiting: 0
16:04:09.005 RunCommand: WOW64 redirection is enabled
16:04:09.005 RunCommand: UseShellExecute:    false
16:04:46.132 Could not reach CMS 'XXXXXX:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
Could not reach CMS 'XXXXXX:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.ensureServiceStub(LogonService.java:695)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:838)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:815)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:211)
at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:177)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody0(SessionMgr.java:454)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody1$advice(SessionMgr.java:512)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:1
16:04:46.132 )
at com.businessobjects.sdk.biar.utility.XSDUtility.initializeSDK(XSDUtility.java:544)
at com.businessobjects.sdk.biar.utility.XSDUtility.main(XSDUtility.java:979)
Caused by: com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Communication error occurred when trying to connect to server TANAYCOMP:6400 (FWM 01009)
cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$CommunicationError: Communication error occurred when trying to connect to server XXXXXX:6400 (FWM 01009)
cause:com.crystaldecisions.thirdparty.org.omg.CORBA.TRANSIENT: attempt to establish connection failed: java.net.ConnectException: Connection refused: connect minor code: 0x4f4f0001 completed: No
detail:Communication error occurred when trying to connect to server XXXXXX:6400 (FWM 01009) attempt to establish connection failed: java.net.ConnectException: Connection refused: connect
detail:Communication error occurred when trying to connect to server XXXXXX:6400 (FWM 01009) attempt to establi
16:04:46.132 sh connection failed: java.net.ConnectException: Connection refused: connect
at com.crystaldecisions.sdk.exception.SDKException.map(SDKException.java:140)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.ensureServiceStub(LogonService.java:694)
... 9 more
Caused by: com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$CommunicationError: Communication error occurred when trying to connect to server XXXXXX:6400 (FWM 01009)
cause:com.crystaldecisions.thirdparty.org.omg.CORBA.TRANSIENT: attempt to establish connection failed: java.net.ConnectException: Connection refused: connect minor code: 0x4f4f0001 completed: No
detail:Communication error occurred when trying to connect to server XXXXXX:6400 (FWM 01009) attempt to establish connection failed: java.net.ConnectException: Connection refused: connect
at com.crystaldecisions.enterprise.ocaframework.RawAPSDirectory.find(RawAPSDirectory.java:256)
at com.crystaldecisions.enterprise.ocaframework.APSServerHandler.bui
16:04:46.132 ldAPSClusterInfo(APSServerHandler.java:581)
at com.crystaldecisions.enterprise.ocaframework.APSServerHandler.buildServerInfo(APSServerHandler.java:192)
at com.crystaldecisions.enterprise.ocaframework.ServerController.redirectServer(ServerController.java:534)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.redirectServer(ServiceMgr.java:959)
at com.crystaldecisions.enterprise.ocaframework.ManagedSessions.get(ManagedSessions.java:258)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService_aroundBody4(ServiceMgr.java:520)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService(ServiceMgr.java:1)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.ensureServiceStub(LogonService.java:651)
... 9 more
Caused by: com.crystaldecisions.thirdparty.org.omg.CORBA.TRANSIENT: attempt to establish connection failed: java.net.ConnectException: Connection refused: connect minor code: 0x4f4f0001 completed: No
at com.crystaldecisions.thirdpart
16:04:46.132 y.com.ooc.OCI.IIOP.Connector_impl.connect(Connector_impl.java:167)
at com.crystaldecisions.thirdparty.com.ooc.OB.GIOPClient.createTransport(GIOPClient.java:233)
at com.crystaldecisions.thirdparty.com.ooc.OB.GIOPClientWorkersPool.next(GIOPClientWorkersPool.java:122)
at com.crystaldecisions.thirdparty.com.ooc.OB.GIOPClient.getWorker(GIOPClient.java:105)
at com.crystaldecisions.thirdparty.com.ooc.OB.GIOPClient.startDowncall(GIOPClient.java:409)
at com.crystaldecisions.thirdparty.com.ooc.OB.Downcall.preMarshalBase(Downcall.java:181)
at com.crystaldecisions.thirdparty.com.ooc.OB.Downcall.preMarshal(Downcall.java:298)
at com.crystaldecisions.thirdparty.com.ooc.OB.PIDowncall.preMarshal(PIDowncall.java:198)
at com.crystaldecisions.thirdparty.com.ooc.OB.DowncallStub.preMarshal(DowncallStub.java:265)
at com.crystaldecisions.thirdparty.com.ooc.OB.DowncallStub.setupRequest(DowncallStub.java:545)
at com.crystaldecisions.thirdparty.com.ooc.CORBA.Delegate.request(Delegate.java:556)
at com.crystaldecisi
16:04:46.132 ons.thirdparty.com.ooc.CORBA.Delegate.is_a(Delegate.java:373)
at com.crystaldecisions.thirdparty.org.omg.CORBA.portable.ObjectImpl._is_a(ObjectImpl.java:88)
at com.crystaldecisions.enterprise.ocaframework.idl.ImplServ.OSCAFactoryExHelper.narrow(OSCAFactoryExHelper.java:100)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getOSCAFactory_aroundBody8(ServiceMgr.java:552)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getOSCAFactory(ServiceMgr.java:1)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getUnmanagedService_aroundBody16(ServiceMgr.java:721)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getUnmanagedService(ServiceMgr.java:1)
at com.crystaldecisions.enterprise.ocaframework.RawAPSDirectory.find(RawAPSDirectory.java:155)
... 17 more
16:04:46.350 2014/05/03, 04:04:46: RunRedistProgram: return value -4
16:04:46.350 RunCommand: Command returned result [-4]. Retried [0] times. Will retry up to [9] times. Waiting for [30] seconds...
16:05:25.755 Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009)
com.businessobjects.sdk.biar.om.OMException$ExceptionWrapper: Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009)
at com.businessobjects.sdk.biar.om.internal.ThrowableSink.rethrowExceptions(ThrowableSink.java:88)
at com.businessobjects.sdk.biar.om.internal.importer.OMImporter.importObjects(OMImporter.java:262)
at com.businessobjects.sdk.biar.om.internal.ObjectManager.doImport(ObjectManager.java:671)
at com.businessobjects.sdk.biar.om.internal.ObjectManager.access$500(ObjectManager.java:62)
at com.businessobjects.sdk.biar.om.internal.ObjectManager$1.run(ObjectManager.java:423)
at com.businessobjects.sdk.biar.om
16:05:25.755 .internal.ObjectManager$1.run(ObjectManager.java:389)
at com.businessobjects.sdk.biar.om.internal.ObjectManager$AbstractImport.run(ObjectManager.java:913)
at com.businessobjects.sdk.biar.om.internal.ObjectManager.importArchive(ObjectManager.java:378)
at com.businessobjects.sdk.biar.utility.XSDUtility.importXMLOM(XSDUtility.java:662)
at com.businessobjects.sdk.biar.utility.XSDUtility.importXML(XSDUtility.java:610)
at com.businessobjects.sdk.biar.utility.XSDUtility.performAction(XSDUtility.java:588)
at com.businessobjects.sdk.biar.utility.XSDUtility.main(XSDUtility.java:980)
Caused by: com.businessobjects.sdk.biar.exception.XSDException$ImportParsingException: Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009)
cause:com.businessobjects.sdk.biar.exception.XSDException$XSDParsingException: XSD file parsing exception occurred : 'Co
16:05:25.755 uld not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)
detail:Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009) XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)
at com.businessobjects.sdk.biar.internal.ArchiveParser.parse(ArchiveParser.java:74)
at com.businessobjects.sdk.biar.om.internal.importer.ParserThread.runSafely(ParserThread.java:55)
at com.businessobjects.sdk.biar.om.internal.concurrent.AbstractThread.run(AbstractThread.java:19)
Caused by: com.businessobjects.sdk.biar.exception.XSDException$XSDParsingException: XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:
16:05:25.755 ApplicationsWithDiscussion'' (FWM 04011)
at com.businessobjects.sdk.biar.internal.ArchiveParser$SAXHandler.startPrefixMapping(ArchiveParser.java:515)
at org.apache.xerces.parsers.AbstractSAXParser.startNamespaceMapping(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl$NSContentDispatcher.scanRootElementHook(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at javax.xml.parsers.SAXParser.par
16:05:25.755 se(SAXParser.java:395)
at com.businessobjects.sdk.biar.internal.ArchiveParser.parse(ArchiveParser.java:66)
... 2 more
Caused by: com.businessobjects.sdk.biar.exception.XSDException$XSDParsingException: XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.HandleElement(XSDDOMParser.java:569)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseXSDNode(XSDDOMParser.java:335)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseChildren(XSDDOMParser.java:350)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.HandleSequence(XSDDOMParser.java:530)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseXSDNode(XSDDOMParser.java:333)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseChildren(XSDDOMParser.java:350)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.HandleExtension(XSDDOMParser.java:59
16:05:25.755 8)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseXSDNode(XSDDOMParser.java:337)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseChildren(XSDDOMParser.java:350)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.HandleComplexContent(XSDDOMParser.java:523)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseXSDNode(XSDDOMParser.java:329)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseChildren(XSDDOMParser.java:350)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.HandleType(XSDDOMParser.java:510)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseXSDNode(XSDDOMParser.java:325)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.parseXSD(XSDDOMParser.java:256)
at com.businessobjects.sdk.biar.internal.XSDManager$AbstractPluginXSD.getXSD(XSDManager.java:200)
at com.businessobjects.sdk.biar.internal.XSDManager.getPluginXSD(XSDManager.java:82)
at com.businessobjects.sdk.biar.internal.DefinitionSpace.addPluginXSD(DefinitionSpace.java:2
16:05:25.755 10)
at com.businessobjects.sdk.biar.internal.DefinitionSpace.addPluginXSD(DefinitionSpace.java:196)
at com.businessobjects.sdk.biar.internal.ArchiveParser$SAXHandler.startPrefixMapping(ArchiveParser.java:496)
... 14 more
16:05:26.520 2014/05/03, 04:05:26: RunRedistProgram: return value -5
16:05:26.520 RunCommand: Command returned result [-5]. Retried [1] times. Will retry up to [9] times. Waiting for [30] seconds...
16:06:07.890 Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009)
com.businessobjects.sdk.biar.om.OMException$ExceptionWrapper: Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009)
at com.businessobjects.sdk.biar.om.internal.ThrowableSink.rethrowExceptions(ThrowableSink.java:88)
at com.businessobjects.sdk.biar.om.internal.importer.OMImporter.importObjects(OMImporter.java:262)
at com.businessobjects.sdk.biar.om.internal.ObjectManager.doImport(ObjectManager.java:671)
at com.businessobjects.sdk.biar.om.internal.ObjectManager.access$500(ObjectManager.java:62)
at com.businessobjects.sdk.biar.om.internal.ObjectManager$1.run(ObjectManager.java:423)

Looks like the CMS has not fully started, or not started at all. There is a point before this that it attempts to logon to the CMS, did that succeed?
If not, is the cms database local to one or both cms hosts?
If the cms database is hosted on a separate server check the response time, for oracle this is done with tnsping. If over 5ms response time this slows things down. Over 10ms gets into problems.
If the database is on the other side of a firewall this can also contribute.

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I have created a report on a universe based in a SAP BW InfoCube that contains an authorization relevant InfoObject (Company Code).
BW Analysis authorization have been set up for this cube in such way that the user should have access only to data containing one of the two values of Company Code (lets say for example that the user can access value "A").
It seems to be working fine when testing them via a BEx Query or via rsecadmin (rsrt with detailed analysis authorization logs). When the test user tries to view the full contents of the specific cube gets an "access denied" message (this is normal), whereas if the user runs a report with a filter "A" on Company Code the report returns the results as it should have. So far so good.
For testing use within Web Intelligence, I have created the following Single Sign On (SSO) universes: a)directly on the cube, b)via a "select all" query and finally c)via a filtered query (filtering the exact allowed values of analysis authorization of the test user). All of the above have unfortunately the exact same issues:
When a test user with limited analysis authorization (i.e. a user that can only access value "A" of Company Code) tries to view a report on either of these universes, then the result is the following message when trying to execute the query "A database error occured. The database error text is: Error loading cube MyCube/MyQuery (catalog MyCube): Unknown error. (WIS 10901)"
I have tried several settings on the universe (like filter working on LoV as well) but none helped.
If we replace the user's analysis authorizations with full access on company code (values "A" and "B") the query runs as it should have.
Any ideas?
Best regards
Giorgos

Hi,
has the Universe been created on the cube level or on the query level ?
In case it is on the cube level it will fail because :
Analysis authorizations are not based on authorization objects. Instead, you create authorizations that include a group of characteristics. You restrict the values for these characteristics.
The authorizations can include any authorization-relevant characteristics, and treat single values, intervals, and hierarchy authorizations in the same way. Navigation attributes can also be flagged as authorization-relevant in the attribute maintenance for characteristics and can be added to authorizations as separate characteristics.
You can then assign this authorization to one or more users.
All characteristics flagged as authorization-relevant are checked when a query is executed.
*A query always selects a set of data from the database. If authorization-relevant characteristics are part of this data, you have to make sure that the user who is executing the query has sufficient authorization for the complete selection. Otherwise, an error message is displayed indicating that the authorization is not sufficient. In principle, the authorizations do not work as filters. Very restricted exceptions to this rule are hierarchies in the drilldown and variables that are filled depending on authorizations. Hierarchies are mostly restricted to the authorized nodes, and variables that are filled depending on authorizations act like filters for the authorized values for the particular characteristic*
Ingo

[BO over SAP BW] Web Intelligence Report + BI 7.0 Analysis Authorizations

Hello Experts,
I have created a report on a universe based in a SAP BW InfoCube that contains an authorization relevant InfoObject (Company Code).
BW Analysis authorization have been set up for this cube in such way that the user should have access only to data containing one of the two values of Company Code (lets say for example that the user can access value "A").
It seems to be working fine when testing them via a BEx Query or via rsecadmin (rsrt with detailed analysis authorization logs). When the test user tries to view the full contents of the specific cube gets an "access denied" message (this is normal), whereas if the user runs a report with a filter "A" on Company Code the report returns the results as it should have. So far so good.
For testing use within Web Intelligence, I have created the following Single Sign On (SSO) universes: a)directly on the cube, b)via a "select all" query and finally c)via a filtered query (filtering the exact allowed values of analysis authorization of the test user). All of the above have unfortunately the exact same issues:
When a test user with limited analysis authorization (i.e. a user that can only access value "A" of Company Code) tries to view a report on either of these universes, then the result is the following message when trying to execute the query "A database error occured. The database error text is: Error loading cube MyCube/MyQuery (catalog MyCube): Unknown error. (WIS 10901)"
I have tried several settings on the universe (like filter working on LoV as well) but none helped.
If we replace the user's analysis authorizations with full access on company code (values "A" and "B") the query runs as it should have.
Any ideas?
Best regards
Giorgos

Hi,
has the Universe been created on the cube level or on the query level ?
In case it is on the cube level it will fail because :
Analysis authorizations are not based on authorization objects. Instead, you create authorizations that include a group of characteristics. You restrict the values for these characteristics.
The authorizations can include any authorization-relevant characteristics, and treat single values, intervals, and hierarchy authorizations in the same way. Navigation attributes can also be flagged as authorization-relevant in the attribute maintenance for characteristics and can be added to authorizations as separate characteristics.
You can then assign this authorization to one or more users.
All characteristics flagged as authorization-relevant are checked when a query is executed.
*A query always selects a set of data from the database. If authorization-relevant characteristics are part of this data, you have to make sure that the user who is executing the query has sufficient authorization for the complete selection. Otherwise, an error message is displayed indicating that the authorization is not sufficient. In principle, the authorizations do not work as filters. Very restricted exceptions to this rule are hierarchies in the drilldown and variables that are filled depending on authorizations. Hierarchies are mostly restricted to the authorized nodes, and variables that are filled depending on authorizations act like filters for the authorized values for the particular characteristic*
Ingo

How To Clear The Web Intelligence Report Cache in BO 4.0 Linux

Hi Experts,
I have followed the SAP Note 1207029 to Clear The Web Intelligence Report Cache in BO 4.0 Linux, but in the note they have mentioned the path of BO XI 3.1 that doesn't exist in BO 4.0.
Given Path in the note: <installation directory>/useraccount/xir2/bobje/data/computername_50064/storage/docs
In BO 4.0: Inside Installation directory theres no useraccount directory.
Please anybody tell me the path of BO 4.0 in the linux server to clear the WEBI report cache.
Thanks in Advance,
Gandhi

This would be your path
<install_dir>/bobje/data/<cms_port/storage//docs

Error: RWI 00223 when trying to view a Web Intelligence report in Infoview

Hi,
I have a problem when I try to view a webi report in infoview, I get the error message: "Could not get page number. (Error RWI 00223) (Error: INF)". It is possible to modify the report, and run the report from the development application.
I am using BOXI release 2, SP 5 on a windows server. Tomcat. Java 1.5.
I have tried to find an answer in the forums and have for instance tried to increase the heap size, it did not help. I have also read something about replacing jar files in the desktoplaunch folder in tomcat. Though, these files are not really covered by the ones found in ..\Business Objects\common\3.5\java\lib. So it does not feel like I can just replace them?
Do you have any other ideas?
Thanks in advance.
BR, Emma

Hi Emma,
Thanks for the information.
Could you please review the following solution and information.
BusinessObjects XI Release 2 is deployed in a distributed environment. Only the WCA.NET component of BusinessObjects XI Release 2 is installed on the IIS server.
When attempting to view or edit a Web Intelligence document in the Java Report Panel, a "WIJ2002" error occurs.
This error does not occur when BusinessObjects XI Release 2 is fully installed on the IIS server.
Cause
The TraceLog.dll file is not installed when only the Web Component Adapter is installed on the IIS server.
Resolution
Copy the TraceLog.dll file from a full installation of BusinessObjects XI Release 2 to the computer that has only the WCA component installed.
Background
This error occurs when the Java applet attempts to send a POST request. The IIS error log files show an HTTP 500 error with POST request type on the cdzisapi.wis file.
The detailed error message thrown by the Java applet in the browser is similar to the following:
"http://excalibur:80/businessobjects/enterprise115/cdzisapi.wis? java.lang.RuntimeException: java.io.IOException: Server returned HTTP response code: 500 for URL: http://excalibur:80/businessobjects/enterprise115/cdzisapi.wis at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at sun.plugin.net.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at com.businessobjects.wp.cpi.CPIConnection.postRequest(CPIConnection.java:440) at com.businessobjects.wp.xml.XMLViaHttp.loadScript(XMLViaHttp.java:144) at com.businessobjects.wp.xml.XMLViaHttp.initInstance(XMLViaHttp.java:971) at com.businessobjects.wp.xml.XMLSession.load(XMLSession.java:157) at com.businessobjects.wp.xml.XMLSession.load(XMLSession.java:45) at com.businessobjects.wp.om.OMSessionLoader.load(OMSessionLoader.java:29) at com.businessobjects.wp.tc.TCMain.initClient(TCMain.java:1431) at com.businessobjects.wp.tc.thread.InitAppletRunner.run(InitAppletRunner.java:81) at java.lang.Thread.run(Unknown Source) at com.businessobjects.wp.cpi.CPIConnection.postRequest(CPIConnection.java:444) at com.businessobjects.wp.xml.XMLViaHttp.loadScript(XMLViaHttp.java:144) at com.businessobjects.wp.xml.XMLViaHttp.initInstance(XMLViaHttp.java:971) at com.businessobjects.wp.xml.XMLSession.load(XMLSession.java:157) at com.businessobjects.wp.xml.XMLSession.load(XMLSession.java:45) at com.businessobjects.wp.om.OMSessionLoader.load(OMSessionLoader.java:29) at com.businessobjects.wp.tc.TCMain.initClient(TCMain.java:1431) at com.businessobjects.wp.tc.thread.InitAppletRunner.run(InitAppletRunner.java:81) at java.lang.Thread.run(Unknown Source) Additional info:case 302675238 . Keywords: cdzisapi.wisWIJ2002webi java panel errorweb intelligence java errorwebintelligence java error"
Regards,
Sarbhjeet Kaur

Logon failed error when launching Web Intelligence from InfoView

After changing the Web Intelligence preferences in BusinessObjects Enterprise XI 3.0 Java InfoView to launch the desktop or rich client option, I get a "logon failed" error message. However, when I launch Web Intelligence Rich Client from 'Start > Programs >...' directly, the same logon information is successful. The logon is set to use Enterprise authentication which is the same logon information used to launch InfoView and Web Intelligence.
Why does the logon fail when I launch Web Intelligence from InfoView?
Edited by: Ana on Mar 31, 2009 3:43 PM

I deleted the report completely and rebuilt it from scratch, and also added names for the data table and data set generated within the project and finally, success!
Jason, thanks so much for your help which got me moving on this again.

Web Intelligence report scheduling: Error "Could not open the file"

Hello,
we are on BO 4.0 SP9 Patch 1.
Since the update to this patch level we have intermittent failure of scheduled reports in Web Intelligence.
Error message is: "Could not open the file *.wid"
There has been neither a change of the report nor a promotion.
Former schedules finished successful.
SAP note search or SCN search only showed notes with the issue that this error occurs after a promotion.
Does anyone has experiences with this error?

Hi Sebastian,
If Hot Back is enabled I would suggest turning this feature off unless it’s a business requirement.
In addition as a workaround in the reoccurring jobs set the number of retries to something greater than 0.
This issue was fixed in BI4.0 SP08, I would suggest opening an incident with support.
Hope the above helps
~Valdrin

BI4.1 SP02 Installation Stuck on "Adding Web Intelligence Sample"

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