Billed for SMS to +44 778 620-****

I have been billed for 36 SMS's to 44778620****. According to some internet references, it is the number iMessage uses to activate itself. Indeed not a number I have sent any SMS's to. So it appears the bug (feature?) I had getting my ported (Vodacom) number on a new iPhone 5 (Cell-C) to resolve the "Awaiting Activation" status cost me 36 international SMS's charged fees.
Why are we paying for iMessage / FaceTime activation? (While being connected to the internet anyway)
35 more times for an Apple glitch?
Anyone else had this?
The Service Provider say it is not their problem (even though it is their billing and invoice), "it is a 3rd party product, so talk to Apple ..."
Core Group, the local Apple distributor, and iStore, tried to help getting iMessage/FaceTime working properly, hence the 35 extra attempts, the final one of which worked.
We wont even mention the final Core techincal support advice of doing a SIM swap (again).
The first advice I was given by techincal support was "reinstall your OS". I've reguarly heard this somewhere else in the IT world, (nudge nudge grin grin). And yes I did eventualy try reflashing with the same iOS as suggested, to no avail.
Apple do not provide email support for me to query this.
Core say it is not their problem. (LOCAL Apple support)
Any suggestions anyone?
a) this should not be as a huge problem as I experienced and wasted many hours - ie. I'd have expected more from the premium Apple brand = try not let this happen again .... :-)
[Whats the point of having an iMessage that cannot recieve SMS's ???? (as your mobile number is not registered/activated on Apple). Or, automatically reverting to 'green' when 'blue' does not work]
b) How many $ are Apple (or some other 3rd party?) making out of these SMS charges - I'd like a refund for the the 35 that did not work please!!!
c) As I did not send any international SMS's, the reverse billing (MT Billing I think is the correct term), would fall foul of most SMS rules (laws) surely?
<Edited By Host>

Found this on the web. After reading it you might want to talk to your carrier.
The many Google results on this subject suggest that iPhone users based in many other countries have similarly been billed for an international text message to this UK mobile number (belonging apparently to Vodafone). It seems that all iPhones globally use this same UK number for FaceTime activation. Because UK iPhone tariffs typically provide inclusive text messages within the UK, very few UK iPhone users have noticed this problem; however, it is always apparent when roaming. Other networks around the world have apparently configured their billing systems not to charge for text messages to +447786205094 to avoid their customers being charged unexpectedly for international text messages.
When I spoke to Orange about this, they immediately refunded the charges and told me they will configure their billing systems not to charge in future for text messages to 07786 205094.

Similar Messages

Can't see why I'm getting a bill for SMS messages

Hi All
I am trying to find an answer to this and I'm hoping you might be able to help.
I have an iPhone 5 on a contract with a UK carrier ( O2 ). I often travel to the Middle East so to avoid horrendous call and data charges, I turn off cellular services and just to make sure I turn off the 'Send as SMS' option too. I would assume that this restricts me to Wi-Fi use only, which is what I want.
However my latest bill shows over $50 work of SMS charges for 'non-EU roaming' and I'm stumped as to why that might be.
Can anyone shed any light, please ?

Send as SMS only applies to iMessages (sent over wifi or cell data). You can see this option disppears if you trun off iMessage.
Regular SMS (sent to non-iMessage users) can still be sent. If you send a message in the Messages app and it is green, it is SMS and you will be charge for SMS text message.
I turn off cellular services
Settings > General > Cellular - Cellular data does not turn off all cell use. It turns off the cell data path.
SMS does not use cell data. It uses SMS/text data.
iMessages use cell data, as does web & email.

"fast auto typing" for sms & emails

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My other half has a Lumia 800 and I notice that there is this "auto word type" facility where when you type the first few letters, the word automatically forms and/or you get a choice of several that are similar.
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Is this availible for the new range of Lumias (620, etc)? And if so, how do you set it up?
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Solved!
Go to Solution.

Yes it is and it should be there by default, so no setting up is necessary, well at least not in my case anyway.

Charged for SMS - did not use SMS

I have been charged for 2 SMS. I do not use SMS. The number listed for SMS in my detailed usage is a landline which is not capable of sending SMS. Spent 30 minutes on support chat with a rep who had a very poor grasp of english and accomplished nothing. Will be canceling Skype after this billing period.

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How to deal with the issue of craeting Billing for free goods

Dear All,
Now I met with a question for free goods, generally, it's not need to create billing for free goods. But I had used COPA and the profitable document is generated while creating billing. So my question is that how to create billing for free goods. Please give me some suggestions. Thanks a lot.

Dear Robert,
The following steps you can do for the Free Goods(samples).
1.Define new pricing procedure for Free goods through copying the existing procedure.T.Code V/08
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T.codes VOV8 & VOFA
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Now when you create Free Goods order system will pick the Free goods pricing procedure(Value with zero)with refernce to that order you can create delivery then do the free goods billing ,and release to accounting with two postings one is credit-price second one is debit-100% dicount.
I hope this will help you,
Regards,
Murali.
Edited by: Murali Mohan.Tallapaneni on Dec 8, 2008 10:11 AM

How to do billing for Free of charge delivery item

Hello Gurus ,
We have some requirement: The requirement is this company is delivering the goods to customer in free of charge, but want to do Billing is it possible.
But as per my knowledge it is not there in standard , I checked in system .
looking for your inputs .
Thanks in advance
Regards
Venkat

Hi Venkata,
This is very usual in Brazil because we have a Legal Requirement that all goods must have a Eletronic Nota Fiscal issued and following along with the goods. And the Eletronic Nota Fiscal is generated along with a Billing. Also, usually companies want to account this billing for a give Cash account, so they can cost someone for the free goods later.
Here is what usually changes. On sales order we require a Cost Center. This also may help modifying your OBYC for the free of goods material document (they will be set as consumption since there is a cost center associated with the transaction). We created a billing document type pointing to a z account document type (ie ZG) - to avoid mixing them along with the RV documents. Also, we inform a account key for cash allocation (the billing will not be accounted for a customer, but actually for a cash account). To do this you have to fool SAP informing an account determination cash settlement, which will allow you to inform the Acc.Key-cash alloc. field - after remember to blank the acc.det.cash settl.
It is not that easy, but works fine.
Regards,
André L L Dantas

HT4009 Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?

Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?

You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Retro Billing for Multiple invoices (in case of supplementary billing)

Dear Sirs,
Can you pl suggest me step by step usage of Retro Billing. I would like to use it for supplementary billing for the 1 customers with multiple invoices.
For one invoice, I used invoices correction request. But for multiple invoices, I guess, retro-billing can be used. Pl suggests me the steps on this.
regards,
sagar

Dear sagar
While I have absolultely no objection in awarding points to anybody, but b4 awarding, please go through the details. If you see this thread, you have awarded full points to the one who have asked the same question you also asked. Again I wish to submit that I have no enmity over Mr.Rahul, but what I would request is that please go through the details of suggestions and award as per your wish.
I apologise Mr.Rahul if this hurts you but I just wanted to correct someone who is doing mistake unknowingly. Thats it. Hope you will also take this in right spirit.
thanks
G. Lakshmipathi

How can I remove my credit card from the automatic billing for my account?

How can I remove my credit card from the automatic billing for my account?

The following has instructions for changing iTunes payment method: http://support.apple.com/kb/ht1918

I have a bill for £212 even though my service has ...

I ordered BT phone and broadband in December and paid a year ahead on my credit card. The date for the engineer to call was 2nd January - I waited in all day, but he didn't arrive. I called BT on the day and cancelled the order, the person I spoke to apologised and refunded my credit card.
A few days later, a payment of £178 was taken from my bank account. I tried to dispute this with BT, but could only get through to the call centre in India, who could see no record of the transaction. Fortunately, my bank could and recalled the money. Since then I have been bombarded with calls and letters from BT, demanding payment for a service which has never been provided. I have spoken to India on numerous occasions and have been told that this has been sorted out, but now I've received a bill for £212, including a "late payment fee". Despite contacting BT by email through the site, I have not had a response. My last contact assured me that I would get a final bill totalling zero but clearly this has still not been resolved.
The poor communication from this telecommunications company has been atrocious. Attempting to transfer calls between departments has always failed and I've ended up with the call centre in India once again, who refuse to escalate the complaint and are clearly powerless to make decisions on this account. The constant demands for payment are tantamount to harrassment. I'm posting on here to see if this can be resolved by a member of customer service, who are inaccessible by phone.
Solved!
Go to Solution.

Hi LydiaD,
Welcome and thanks for posting!
I'm sorry that you're getting chased for payment when you cancelled the order. It's clearly a mix up from our end and we'll help get this sorted out for you.
Click on my uername and under the section "about me" you'll see the link to get in touch with us.
All the best,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

HT1688 Can you please help me. I purchased the new Apple I 4s phone from AT&T. I bought it out right. NO CONTRACT!! I paid almost $1000.00 for it. I then, had it enrolled it in my company's ATT service plan. They paid the bill for my service. Since, I ha

Can you please help me. I purchased the new Apple I 4s phone from AT&T. I bought it out right. NO CONTRACT!! I paid almost $1000.00 for it. I then, had it enrolled it in my company's ATT service plan. They paid the bill for my service. Since, I have left the company. I have retained, and assumed financial responsibility for the phone, and the phone number with AT&T. The same day I assumed ifinancial responsibility, I had the phone number ported to a new service provider. ( Straight Talk ) After doing so, my phone worked fine. (as far as cellular service) NO DATA Service !!!! I have been on the phone with AT&T, Straight Talk, and Apple, FOR HOURS over TWO days!!! Trying to get this problem resolved. All I need to do, is change my APN settings (access point name ) settings. Its my phone!!! Why does any body have this APN menu locked from me??? I've been on the phone for two days between, AT&T, Straight Talk, and Apple products technical support teams. Everybody points the finger at the next guy!! What can I do to get the phone, that I paid for, work for more than just a phone, and a paper weigh?
PLEASE HELP ME!!!!!
Jason
Sent from my iPhone
<Email Edited by Host>

Wow... you seriously over paid for an iPhone.
That probably explains why you have/had no clue you were purchasing a locked device and think it's an Apple problem to get it unlocked.

Creating an ISP Bill for Customer Problem, What did i do wrong?

Ok so the point of this program is to create a bill for customers selecting different packages for this ISP. Now i have done all the code, made the methods and what now, but there is a problem, in my main method which tests the methods in my class, the object does not get passed through the method and my toString method does not return the output. i will post the code below, did i do anything wrong?
this is the code for the class:
public class Customer extends appProg
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        return packageType;
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        return customerName;
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        if(packageType=='A' && hoursUsed>10.00)
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        if(packageType=='A' && hoursUsed<=10.00)
            totalCharges=(hoursUsed*BASE_COST_A);
        if(packageType=='B' && hoursUsed>20.00)
                totalCharges=((hoursUsed-20)*PER_HOUR_COST_B)+(hoursUsed*BASE_COST_B);
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    public void setPackage(char packageType)
        this.packageType=packageType;
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        this.hoursUsed=hoursUsed;
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    public void setCustomerName(String customerName)
        this.customerName=customerName;
   //the following are input and output methods
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       return "You have used a total of "+hoursUsed+" hours and your total cost is "+totalCharges+"";
} // end class Customerand this is the code for the appProgram that goes with it:
public class appProg
    //************* MAIN METHOD ******************************************
    public static void main(String[] args)
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          double hoursUsed;
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          Scanner keyboard = new Scanner(System.in);
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          System.out.println("");
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          name=keyboard.nextLine();
          System.out.print("Please enter the package type: ");
          packageT=keyboard.nextLine();
          packagetype=packageT.charAt(0);
          System.out.print("Please enter the hours used: ");
          hoursUsed=keyboard.nextDouble();
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                break;
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                System.out.println(""+name+" has chosen package B.");
                break;
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                System.out.println(""+name+" has chosen package C.");
                break;
             case 'a':
                System.out.println(""+name+" has chosen package A.");
                break;
             case 'b':
                System.out.println(""+name+" has chosen package B.");
                break;
             case 'c':
                System.out.println(""+name+" has chosen package C.");
                break;
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                break;
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in my main method which tests the methods in my class,
the object does not get passed through the method That statement makes no sense. You can pass objects to methods. However, you do not pass objects "through methods". In any case, neither your totalCharges() method nor your toString() method is defined to accept any parameters--much less an object as a parameter.
and my toString method does not return the outputHow do you know that? Your toString() method is defined to return a String. Where in your program do you attempt to display the String that is returned?
did i do anything wrong?If you call a method on an object, and the method returns something, you need to assign the returned value to a variable--otherwise the returned value will disappear into the ether. Subsequently, if you want to display the returned value, you have to take steps to do that as well.
It sounds like you need to revisit a simple "Hello World" program and play around with it a little bit.

Being billed for calls I shouldn't be

Hello,
I have been receiving bills for a while which seem higher than I should. I have free evening and weekend calls on my account, and last month paid for calls on sundays and a monday evening. I also have a list of calls on my bill that do not correspond to any numbers I know, and a couple of calls seem to have been made when there was nobody in the house.
Is it possible that somebody else is using my phoneline? Is there a number I can call to sort this out?
Thanks,
Simo

Hi Simo
I'll be happy to have a look at the call charges for you and see what's up.
Can you send me in an email please with your BT account and telephone number please with a link back to this thread. If you get me a list of the numbers and charges you don't think apply I'll double check them.
Just send to [email protected]
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Batch Split in OBD & billed for the entire Quantity .RG1 register does not update the excise values

Hi All,
I am new here . We have batch split in Delivery and 601 happens for the individual batches and billing we bill for the entire quantity . Hence the RG1 does not update the excise values for the batches and it is showing as zero (upon extraction in J2I6). Upon research through the program the latest note which i presume is patched
The latest note is N158234 which does not show in the program but seems have been patched considering we are using the Latest version of SAP .
As you see above in the billing we have billed for the whole quantity but RG1 does not update for the since the batches are zero .
My programmer says because of some note related to cancellation where it says about values H & J in vbfa table and due to which program does not go through the Note for the batch split .
Now i have checked few other projects in my company and they all seems to be following the program . So i am wondering whether my process or some customization is missing .
Sales order (no batch determination) , in delivery the batches are picked through wm to and batch split happens in the delivery . Then billling for the whole quantity . We have automatic excise invoice creation enabled so no J1IIN .
Can somebody help me .
Thank you

My programmer says because of some note related to cancellation where it says about values H & J in vbfa table and due to which program does not go through the Note for the batch split
Which field (H & J) they were referring in VBFA ?
i have checked few other projects in my company and they all seems to be following the program
How about the other projects' values in VBFA where your techinical team is guessing some issue. Have you compared this?
Since you have already the note 158234 implemented in your system, ideally, you should not face any issue.
G. Lakshmipathi

I have a new Samsung phone and I live in CT. Last month they charged me $38 on my bill for the sales tax for the new phone which was $600. I'm paying for the phone itself over 20 installments of $30 each. Now again I'm getting that same $38 charge. I can

I have a new Samsung phone and I live in CT. Last month they charged me $38 on my bill for the sales tax for the new phone which was $600. I'm paying for the phone itself over 20 installments of $30 each. Now again I'm getting that same $38 charge. I can't believe that the monthly CT tax is higher than the payment for the phone itself. Does this make sense. Last time I spoke with them on the phone it was for 1 1/4 hours for something simple. I don't want to call unless I need to. The salesman told me nothing about any of this. Thank you for any help you can offer.

The bill from last month states:
CT state sales tax** $38.10
** In some states sales tax or surcharges are calculated on the full cost of the full retail price or VZW cost of the device you purchased and not on the discounted price you pay. The sales tax or surcharges charged on your device was based on $599.99 and appears on this first bill.
The current bill says the same.
Actually, now I'm realizing that last month's bill stated I was making the first payment toward the phone. Now this month also says it's the first payment toward the phone when it's really the second.

Billed for SMS to +44 778 620-****

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