Biller Direct Electronic Bill Payment and Pool User

Hi,
We have an internet front end system that will encapsulate the Biller Direct pages. This system contains the user management engine.
Biller direct can utilise pool users to connect the web server to biller direct. Would it be possible to have bills viewed and paid for using a pooled user rather than individual unique userids.
I was then planning to implement the logic to restrict viewing by customers in the web server.
Thank you.

Re: Bill Payment Fees
I do not understand why I have to pay a fee of $2 to pay my account at the post office. You are using a bullying tactic to make me do something that I am not comfortable with. You will charge me a late fee if I do not pay by a certain date but you do not even consider dropping the $2 fee when I pay my account within 2-3 days of me receiving my account at the post office. What has happened to loyalty to the customer. I have had an account with you for many, many, many years.
I pay all my bills at the post office (house rates, water rates, power, gas and even my home phone) and am not charged for any of these. It is so, so wrong. I have rung and talked to someone but got no satisfaction. I am so upset about this. It is not just the $2, but the principle of it all. It is soooo wrong.

Similar Messages

Biller Direct configuration for AR and AP

Hello,
I have Biller Direct 6.0 installed and already configured XCM, but I would like to know if its possible to configure the application with Accounts Receivable and Accounts Payable at the same time to show bills from both?
Thanks.

- Define Interest calculation Types
SPRO->Financial Accounting-> Accounts Receivable and Accounts Payable-> Business Transactions-> Interest Calculation-> Interest Calculation Global Settings-> Define Interest Calculation Types
It determines whether interest is on per item or balance
- Interest Indicator
SPRO-> ...->Interest Calculation> Interest Calculation Global Settings> Prepare Interest on Arrears Calculation
- Interest Rates
SPRO->.....>Interest Calculation> Interest Calculation > Define Reference Interest Rates
- Interest Values
SPRO->........>Interest Calculation> Interest Calculation > Enter Interest Values
- Assigning Reference interest rate to interest indicator
SPRO->..........>Interest Calculation> Interest Calculation > Define Time-Based Terms
- Interest Posting
Tcode-OBVI (Approporate GL Accounts should be existing for Interest Accounting and they are configured here)
- Also set the interest indicator in GL Account Master record
- Interest Calculation
Depending on requirement, run the appropriate TCode. eg: F.2B and that will calculate interest on open items of customers
Rgds

FSCM Biller Direct Call Center Payment Log

Hi,
We are using Biller Direct and Biller Direct Call Center for our dealers/customer AR processing.
Biller Direct is used by our Dealers to see their account balance and post payment online through Biller Direct web portal.
Biller Direct Call Center is used by our Account Receivable team to see our dealers account balance and to post payment with authorization from our dealers.
The main question is:
How can we see the deatilpayment log/detail on transaction posted through Biller Direct Call Center? Our AR team needs to identify which user from AR team that perform a specific payment. Please advise.
Is this something that can be setup through XCM or R/3 configuration?
We need to get the detail of "User ID" and "Date & Time" that a payment is done through Biller Direct Call Center.
I tried to look from the document changes on AR line item detail of the billing document that got paid. But, the document changes is only showing that user BD_POOL made the payment posting. The user id is setup in XCM for posting any transaction into R/3.
Appreciate your help in advance.
Thanks,
Markus

Mohit,
Let me try to answer your questions:
u2022 What accounting entries are passed from SAP perspective and at what points in time?
A) SAP will post a CREDIT to the Customer AR item and a DEBIT to a Credit Card Receivable account when the payment is posted in FI. The DEBIT to the Credit Card Receivable account is included in the nightly Settlement run to be sent to the Processor for a deposit request.
u2022 How are charges levied by banks / financial institutions handled or can be handled?
A) There are Processor charges for authorizations and other services such as Fraud checking as well as the INTERCHANGE fee that is a percentage of the Settlement amount. This could be anywhere from 1.5% to 4% of the Invoice amount depending on the type of transaction and the agreement with the Processor.
u2022 How any fees / charges imposed by network processors / clearing houses handled on a transactional basis?
A) The processor will assess and collect these fees, typically on a monthly or daily basis and provide reporting to the Merchant regarding the fees charged.
u2022 Is this something which Standard SAP Config can accommodate and if yes where exactly? If not what custom development route is appropriate?
A) Standard SAP does not have the ability to assist with Settlement reconciliation or recognition/assignment of processing fees. This must be accomplished through Manual postings.
u2022 Does addition of third party providers like pay metric for interface plug-in help in segregating and processing of credit card charges any better?
A) Yes, ISVs such as Paymetric which provide integration between SAP and the processors do provide additional SAP and external reporting and functionality to assist with the reconciliation process and in determining the processing fees.
Regards,
Eric Bushman
VP, Solution Engineering

FSCM Biller Direct - Cannot change Payment amount under open Bills

All,
We have configured the Biller Direct in Dev and QA.
IN dev, if we go to open bills and change the payment amount for an invoice, it does allow to change.
Whereas in QA, if i select the invoice, it doesn't allow to change.
XCM, other configuration and user authorization for BD_POOL are identical to Dev and Qa.
Please show me the pointer where the issue should be.

The solution for this problem:
in FBZP: Add for your house bank in 'Available Amounts' a value in Scheduled incoming payments. After this the payment run finished successfully.

Biller Direct Customer's Payment Advise

Hi,
I am having an issue with Biller Direct (BD). The customer creates the payment advise in BD (starting with 09) and it is available in SAP with FBE3 and in BD showing the invoices to be paid and the amounts. It also shows any credits that the customer is using for the payment. Then when the payment is processed by Lockbox, the payment advise information in BD and SAP is deleted. The Lockbox report shows that the system created a new payment advise (starting with 01), but I have not found the way to see the new payment advise.
The issue is when the customer disputes a payment, I have no way to see the original payment advise created by the customer to show the customer that the payment was applied according to the payment advise they created. Is there a way to see the original payment advise, does the system keep a history for the payment advises?
Thank you in advance for your help

Hi Manish,
I tried to search but I guess there is no OSS note/SAP fix for this issue.
Our client wants to implement it in our project.
So, I was thinking is it possible to do it? I mean technically from ABAP enhancements? Or is it simply impossible to achieve this and I would be wasting time on it.
Can you please help a bit?
Regards,
Shweta

Biller Direct - Paid Bills

Hi,
I configure the biller direct component, and I have the following problem:
The bills on the frontend are paid. Their state is in "In Process".
Now, if I use the transaction code F-28 to post the incoming payments, and activate the document number I want to post, I get the message "Item not activated; already arranged via Biller Direct".
I read that all paid bills will be balanced automatically after the payment date. But thats not the case.
Anyone can help?
Regards
R.F.
null

Hello Rainer,
Good Day
May i know the solution which you found for the above error.
Could you please advise the steps to avoid the error.
Thanks in advance
Hari

Electronic Batch Payment and Bank Account Assignment Details

Hello,
We are having an issue with Electronic Payments and it Account Assignment, as you know when you are adding the banking details you have the option to assign it to the Supplir,Site or Address, ect.
If I assign it to the supplier, it works perfectly when doing quick and batch payments, but if I assign it to the site (which is what I will need) it works perfectly when doing a quick payment, but when I do a batch payment all the information regarding the bank account, check digits and account type comes as 0000.
Please help, I dont know what else to do.
Regards and Thanks,
M,

Hello,
We are also in r12.1.1, there is a way I can send the template I am using or you can help me to review the setup. I dont really know what should be the problem.
Please Help.
Thanks and Regards,
M.

Incoming payments(card payment) in biller direct not updating in SAP.

Hi Friends,
we are using the FSCM Biller direct for customer incoming payment. we have maintained the payment method (incoming) and credit card number in customer master.
every think is displaying in biller direct like open items and clear items. But we received a payment from customer through credit card and its updating in portal, but its not updating SAP. it's in inactive mode when i am trying to clear the open items. giving the message that this amount is already done in biller direct.
so please suggest me how the open items are cleared when the payment are received through biller direct.
thanks in advace.
Regards
Ram
<MOVED BY MODERATOR TO THE CORRECT FORUM>
Edited by: Alvaro Tejada Galindo on Mar 25, 2009 4:36 PM

Hi
thank for your reply. I have not posted in SAP. customer has paid the payment in Portal and i have selected the payment for the line item. Now that line item is coming in progress condition (not in processed).
in SAP that line item is not active. If i will select the line item system will give the message that is line item is processed in biller direct.
please tell me the process of biller direct payments in SAP and then only in portal the payment line item will be go to the process item (now its in in process condition). is their any upload for the payment document in SAP.
please suggess me Standard payment process through Biller direct. then i will compare the present senarious.
thanks in advance.
regards
Ram

FSCM Biller Direct Consolidated View for all accounts assigned to a USer

Hi All,
I am working on SAP FSCM Biller Direct business packages on EP 7.0
I am working on Customizations in Biller Direct.Here in the system Each user is assigned to mutlple payers/accounts.
And all the Assigned accounts to a user are listed in logon page to get into each account.
Our client needs an additional view which Consolidates all the payer numbers in a single View.
I would like to know Whether SAP has provided this feature in Business packages or not.IF yes...How to activate this Consolidated view.
IF we need to customize the account search to a consolidated view or to create a separate consolidated view,Please tell me the procedure to implement if you have done already.
Regards,
Venkat

Venkat,
As Samir suggested, I looked into Biller's XCM but I don't find. I would like to suggest you to create your own new page for this.
Thaks,
Hamendra

FSCM: Biller Direct using Dispute Management

Hi,
I've implemented SAP Biller Direct and I want to use the dispute management to create dispute cases directly from the webportal.
Dispute Management is activated. Its already possible to create cases in the backend (and to modify these cases on the frontend), but if I try to create a new case directly on the frontend, I get the following message:
"This service isn't available at the moment."
I dont know what to do. The biller direct integration in the Dispute Management is definitely activated. Customizing is done as well.
Any ideas?
Regards
Rainer

Hi,
have you activated all of the user id settings for Biller Direct? (XCM)
where are the 'user id settings' ? I've configured the userinterface, connectionmanager and application settings.
can you make any changes from Biller Direct to ERP?
- Yes, I can change the administrative data (integrated with accounts receivable).
- I can pay bills. Marked as 'arranged by Biller Direct' in the ERP. How can I post them, or is it done automatically?
What version of ERP are you using 6.0 or an older version?
Right, I'm using ECC 6.0.
Have you got your BASIS / PORTAL guys to check the connections that everything is open? (JCO's)
The connection works.

Biller Direct

We have R/3 4.6C and wish to install SAP Biller Direct. Would someone from the user-network be able to tell me if we must have CRM for Biller Direct? Has anyone installed Biller Direct in 4.6C?
Thanks

Hello Das,
You must have FI-CA in the backend. For 4.6 version, u can find the prerequisites as follows,
FI-CA Industry Release 4.64 for the following solutions:
mySAP Insurance
mySAP Utilities
mySAP Telecommunications
mySAP Media
mySAP Public Sector (Public Sector FI-CA)
SAP Contract Accounts Receivable and Payable (FI-CA)
If you have any probs, dont hesistate to ask me!
Thanks and Regards
Vipindas

Regarding Biller Direct

Hi,
I am new to biller direct.We are using Biller Direct to view Open and paid Electronic invoices in PDF format.Can you explain how the invoice finally presented in Portal?Can you explain from Java as well as SAP perspective both?
Regards
Imran

Hi,
Biller Direct can run on 4.6c Environment or ECC 5.0
Only difference on a 4.6c Environment is you will need a Plug-in where as in ECC 5.0 its included with MY SAP ERP licence.
I do not see any inherent advantages on placing BD on Portal as this is Practically Used by the customers and would require a login id and pwd., However you could place this link on your existing company URL or Intranet.
BD comes as part of ECC 5.0 Licence but you will have to talk to SAP for seperate Licencing for running on a 4.6c system.
I recently did a quick assessment and got approval for BD at our client location and the info on the below link was very helpfull.
https://websmp210.sap-ag.de/fscm
Hope this info helps or let me know if you are looking for any specific info.
Thanks,
Praveen

Activating Dispute Management in Biller Direct

We are on ERP 6.0
We have now got our Biller Direct portal to work, and we are using UME for auth's
I have had a look at the configuration notes regarding the integration between BD and DM, and I have performed them, but it is still not showing up on the portal.
We have re-booted the Portal server as well.
Any help greatly received.

hi,
Check your XCM connection settings...Goto your custom xcm configuration page and check if pool details are mentioned properly.
Also, check this link for help - http://scn.sap.com/thread/1881735
cheers,
sen

Error in Biller Direct

Hi All,
I am getting following error in biller direct after log in.
"Your user master has not been created correctly. Contact your system administrator."
My observation In the ECC side is:
In RFC RFC EBPP_GET_ACTIVITI
I_PARTNER-PARTNERTYPE
and
I_PARTNER-PARTNERKEY
is blank.
Thanks in advance.
Raktim

Hi Eli,
Thanks for your answer.
I have checked. This note is not applicable for us. We are in ECC 6.0.
In the code it is using following logic:
FI uses only 14 characters - cocd(4) + account(10)
objectkey-cocd = L_objkey+0(4). "C101
objectkey-account = L_objkey+4(10). "2
Then it is firing the follwoing SQL
SELECT SINGLE * FROM LFB1
WHERE LIFNR = objectkey-account
AND BUKRS = objectkey-cocd.
I am not using vendor but customer. Again it has its own logic for company code.
Thanks
Raktim

Biller Direct - Technical Courses

Hi,
We are about to implement Biller Direct in our company and I was wondering if anyone could recommend any SAP technical courses that might be useful for me to attend beforehand? I have been developing in ABAP for a long time but haven't really got any Java experience and have only briefly dabbled with Web Dynpro developments a long time ago. I'm not sure whether I'm better getting Java knowledge, Web Dynpro knowledge or Biller Direct-specific knowledge!
Hopefully someone out there can point me in the right direction.
Thanks,
Alan.

Hi Andrew,
I have deployed the biller direct component FSCM_BD 6.0 on ECC6 by following the standerd installation document. I faced few issues in XCM but finally that is done. Now i am getting the following error
Internal system error (connection manager lost). Contact your system administrator.
I am getting this error after giving user id and password.
Could you plz share your idease on this issue.
Thanks
Abdur.

Biller Direct Electronic Bill Payment and Pool User

Similar Messages

Maybe you are looking for