Billing Plan and Promotions for Service Agreements

Hello Friends,
We have a requirement here, that we want to sell a 1 Yr Service Agreement (Price of $1200) on a promotion who ever buys this service agreement will not be billed till three months (for evaluation purpose) and say if they like it and want to continue with this agreement then on the begining of the Fourth month they will be billed for the remaining portion of the service agreement ( i.e. $900). in a way that means they will get a 25% discount on this service agreement and remember the bill will be only one time i.e. in the fourth month for an amount of $900 and also this promotion should last only till the end of this year.
Any thoughts on how we can configure for this, your help
will be greatly appreciated
Thanks

You will require two service contract document types. The first (say contract type SC) which uses milestone billing and the other (say ZC) which uses periodic billing.
The second one should be generated as a follow up action of the first at the end of the first year.
Ensure that the milestone billing allows you to bill 25% in the first installment. You can ofcourse block this one. The second one should allow you to bill 75%. This will not be blocked.
If the customer does not terminate the contract during the first quarter you bill the customer for the second billing item.
Once this contract has ended you can create another contract which will use the periodic billing which is simple quarterly billing which is what I think u require.
Next, the item category is an area you might have to think on. You may be able to create the same contract type if u can create the same material with a different item category so that in the same document type u can create first an item with milestone billing and the second with periodic.
Most probably this will meet your requirement. Please vet this with the FI/CO guys to check how it reflects their G/L accounts.
Let me know if u need any more tips.
thanx

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the article was great it explained about billng milestone very well

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