Plan Assessment and Allocation for Service Orders (CS)

Hello,
I'm trying to run plan assessment (KSUB) and plan allocation (KO9E) for a service order (created via IW31), but I'm not able to do it.
I can do assessments (KSU5) and allocations (KO8G) with real values, but since I'm not able to do it in plan mode, I can't have comparative values between real and planned values (no value is flowing to allocation secondary cost elements).
Can anyone let me know if this is some sort of limitation for Service Orders? Because I checked SPRO in transaction code KOAI and for this type of orders there is no Indicator for Integrated Planning, nor it's possible to assign a planning profile.
Many thanks for any help you can provide!
Regards,
Cátia

I created a SAP message and they confirmed that this is not possible.

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Quotation Creation and Billing for Service Orders--node details needed

Hi ,
I need to work on node "Quotation Creation and Billing for Service Orders" ....I see lot of integration with SD and FICO . Can any one give details about integrations required and what is done in this node ....
Regards
NPB

There are different steps to be done for that.
1. Create DIP Profile in ODP1 & check the consistency in ODP2 - DIP will be used to bill the customer based on resource (labor & material) usage. Creation of DIP profile has been discussed many times in this forum. Please check.
2. Assign the Quotation document type & Billing type used in DIP profile to your sales area - Your document type should be assigned to your sales organisation, distribution channel & division combination.

Bapis and IDOC for Service order... etc.

Hi Experts,
Can any body please tell me what are the bapis for creating
following things.
Create Service Order or Sales Order
Update Service Order
Goods Issue & Goods Receipt
Inventory Balanceses
Purchase Requisition Information
Purchase Order Information
For this above are there any standard inbound and outbound
idoc for data transfer.
Thanks & Regards,
Chetan

Hi,
Thank you very much For the Information.
I had asked one more question below that.
"For this above are there any standard inbound and outbound
idoc for data transfer".
Thanks & Regards,
Chetan

Function Modules for System Status update and reservation for service order

I am sending the service orders data using IDOCS.
once the IDOC is received successfully i need to do 2 things:
1. Update the system status of the service order with the status 'SPV2'.
2. Create the reservation for the service order.
Is there any function modules avilable for both of these process.
If not how i can do these two things in ABAP Code.
please help me out in it.

check whether this Fm's helps you
STATUS_CHANGE_INTERN
CO_IH_SET_STATUS_EXTERNAL
CO_IH_STATUS_FM_SET
BAPI_ORDER_CHANGE_STATUS_GET
BAPI_APPREQUEST_SETSTATUSVARNT
BAPI_ALM_ORDER_MAINTAIN
BAPI_RESERVATION_CREATE
Edited by: Keshu Thekkillam on Oct 26, 2009 5:10 PM

Planned qty. and value for process order (components wise)

Hi Experts,
I need to capture the planned qty. (requirement qty.) and planned value of the components of a process order for some profit report. Please suggest me from which table i can get these values. (In RESB only req. qty. is there.)
Thanks
Nitin kapoor

COSP or MBEW would help get that info. But take help from your FI/Co colleague to understand the table better

Total Planned and Total Actual Hours for service order

Hi,
Is there is any table in which I can directly find the Total Planned and Total Actual Hours for service order.Pl suggest.
Regards
SB

Sorry SB, didn't read your post properly... I thought it was costs you were after...
AFVV holds the total actual work at operation level.
PeteA

Pricing date for Service Order and Service Confirmation

Hi,
I cretated a Service Confirmation as followup for Service Order.
Client is asking "Pricing Date" should be same Same in Service Order and Service Confirmation. But, I am not seeing any such field in the screen.
I need to check T&C field and Zone field. But, I am not seeing these fields also.
Can you please let me know, where can I find this fields. (In which assignment block).
Thanks,
Sandeep
Edited by: Sandeep Reddy on May 31, 2010 7:21 PM

Hi,
I think by PRICING DATE they mean BILLING DATE.
In date profile of SERVICE ORDER and SERVICE CONFIRMATION you assign the BILLING DATE date type (i think it is there in the standard itself- however just ensure it).
Or customize a PRINCING DATE date type in the DATE PROFILE of SERVICE ORDER and CONFIRMATION and copy the date set in SERVICE ORDER to SERVICE CONFIRMATION.
This is one strategy you can use.
Regards
Surendra More

Organization Data for Service Orders and Service Confirmation

Hi,
Whenever I create any Service Order or Service Confirmation, the Organization Data is automatically populated.
My doubts are :
1. Is is mandatory to provide Organization Data for Service Order/Confirmation Creation ?
2. What/ Where are the customization for the Organization Management for the above scenario ?
Thanks and Regards,
Samantak.

Dear Samantak,
org determination should only be made, if you have customized it.
So please check which org. data profil has been assigned to the involved transaction types (in SPRO Define transaction types).
And what the profil does (the rule behind) can be found also in SPRO
- Master Data
- Organizational Management
    - Organizational Data Determination
      - Change Rules and Profiles
         -Maintain Organizational Data Profile
Please check the documentation there!
Regards, Gerhard

Stage wise payment for Service orders

Hi techies,
stage wise payment for Service orders. Following items are required in SAP while creating & releasing Service Entry. Matter has detailed by following example:
Stage wise payments for an item for eg: Rate is Rs 100 per Rmt.
Item shall be certified as 100% and released stage wise.
Say 60% release on deployment of machinery
Another 20% on execution of work
Another 10% on submission of final bill
Balance 10% as Retention Amount.
Please provide me the solution for release of part rate as explained above.
Thanks in advance,
NB

You,can use Invoice Plan....
In order to work with an invoicing plan according to ur requirement you mentioned, you must maintain the following settings (among others) in
Customizing:
Desired invoicing plan type
Date categories
Date descriptions
Date proposals
You can also specify whether the invoicing dates are to be entered/maintained manually or whether the system is to suggest them.
You can do settings here:
SPRO ---> MM --> Purchasing --> PO --> Invoicing plan --> see here all the settings...
Regards,
eswarmanu...

How to create a billing request for service order that has serv contract?

Dear Experts,
Can you please help me?
The scenario is, my client has service contracts with their customer but they want to charge customers not periorically but as and when they provide service (ad-hoc).
So how to bill the customer in this case?
In my testing if I have a service contract (order type = SC) then when I create service order, system automatically picks up standard order type SM01. (which is service order with contract.)
And when I perform time confirmation and material consumption (goods issue), actual costs gets booked to the service order. However, using the service order number as referece, if I try to create a billing request in DP90, system create a blank billing request with no line items.
So, could you please advice, how can I create a billing request for a service order, if I have a contract?
Appreciate your help.
Best regards,
Abdul Rafey

Hi Praveen,
Thank you very much for your reply. I appreciate your time and efforts.
Ok, these are the steps how I have executed the process.
- I have created a service contract for an equipment. In the service contract, I have maintained the service material in the line item, maintained price and assigned equipment in the technical objects.
- I created service notification, which automatically picked up contract.
- When I create service order, from notification screen, system automatically picked up correct order type SM01 (Service order with contract).
- Then I planned operations and spare parts in the service order.
- Checked settlement rule in the service order is SDI.
- released and saved service order.
- Using IW42, in SAP ECC6, you can perform both time confirmation and material consumption using the same screen and also TECO service order. System issues message to say, goods issue have been posted.
- when you check the document flow of service order, you can see operations posted, and also goods issue posted.
- check cost tab to see actual costs. (if I want to settle costs from service order to service contract, I can do so w/o a problem in KO88)
- Use DP90, enter service order number and create billing request. System takes to billing request screen but it is blank. No line items.
- So, since there is a contract, in this case, am I meant to be creating the billing request from Service contract? instead of from Service order?
I hope I have clarified myself better this time.
Best regards,
Abdul Rafey

Settlement Rule for service order created based on sales order

Hello,
I am creating a sales order and entering WBS as an cost object.
After creation of sales order the Service order is created.
For service order type in the settlement profile WBS is maintained.
But the system is not copying the WBS in Service order which is maintained in sales order.
Can any body have an idea on this?
Regards
Abhijit

Hi,
As far as my understanding when service order is created through sales order then settlement rule is SDI and its item number
Not what you maintained in account assignment tab of sales order
When you settle service order then cost will settle on sales document and its item and then latter you settle sales order then settlement receiver is WBS element which you maintained in account assignment tab
Kapil

WBS Settlement rule control for service orders

Hello,
We have an requirement to implement validation point for service order settlement rule. Currently there is no validation check of settlment rule for service order. So that the settlement is happend to incorrect receivers in service orders.
For example :
Service order created for company code - 400 and the settlement rule receiver should be WBS which is belongs to same company code but some case , user are maintained wrong WBS in settlement rule which belongs to some other company code.
Can you please hlep us on this requirement and suggest any enhencement point avalible on the same.
Thanks
Risha

Hi,
Please go to okg2,
Calculate wip or result analysis
remove the tick for Order In Engineer to Order Production
Now run result analysis and check whether settlement will not happen for cross company code.
please check this and revert back.
Thanking you
Vengaiah Chowdary

Default settlement rule with settlement type as FUL for service orders

Hi Folks,
Could you please advise me on the below issue?
Requirement: setting up of default settlement rule with default settlement receiver as u201CCOST CENTREu201D and settlement type as u201CFULu201D for the maintenance orders (Order category u2013 30).
I was trying to configure the same in transaction KSR3_ORI to assign the strategy to the service order type by clicking u201CNew Entriesu201D system not showing the drop list for the status column which is a mandatory field.
We have applied the below notes:
Note 313454 - Info: Default value for settlement type
Note 851975 - Settlement use automatic generation creates
Could you please guide us to get the default settlement rule for service orders along with settlement type as u201CFULu201D

I was also with this problem in 2013 january and only found some information about this, here.
Our solution was change the Maximum number of distribution rules in Maintain Settlement Profiles to 1, because we wanted the FUL rule and it is always in the first line.
Now, for curiosity, I was search for another solution and found the SAP note 2028108 that explain that is not possible to change the strategy for PM/CS orders.
This note was released at 09.06.2014

BAPI for Service Orders Confirmation

Can somebody please provide BAPIS for Service Orders Confirmation and other related BAPIS
Thank you

To create service confirm order use "BAPI_BUSPROCESSND_CREATEMULTI".
Regards,
Animesh

MRP for Service Order

Hi Friends,
My client want to run the MRP according to Material Group and according to service order.What are the possible ways to run the MRP? How my problem can be resolved?Please reply...
Regards,

Hi Edit,
The question is not to run MRP for Service materials, - to run MRP for the Materials in a Service Order.
I have one service order in which I have raised requirement for 10 materials (eg. Raw materials).
MRP can be run Plant wise or Material wise.If I run Plant wise MRP, system will gather all the requirement that are required in the plant (including Sales order, Service order, Prod order etc..).
If I run the MRP Material wise, system will gather the requirement of that material in all types of orders.
But the requirement is to run the MRP only for a particular Service order (only for the materials and quantities required in the given Service order) and generate PR and PO for procurement. The material may also be required for another service order, sales order or prod order. MRP should not gather the requirement for other orders.
Hope my explanation is clear. Prasanna, please post the correct scenario if there are any deviation in my understanding of your query.
I am also Looking for the solution. If any one have idea please help us to solve the issue.
Thanks,
Babu.K

Plan Assessment and Allocation for Service Orders (CS)

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