Billing service

i just read about the possibility to integrate a billing service. Is there somebody who has integrated a billing service into the portal server. And can he tell where to find more information about it.
Thanks yours Tilo

Not sure billing services can generate report in such fine grain detail, but I do know that audit logs are different from billing services. I suggest that you turn both of them on and see which one can generate the info you need.

Similar Messages

  • Billing Service Contracts per order instead of a billing plan

    Is it possible, with standard config, to disconnect the billing plan from a service contract and bill the service order itself with a fixed labor charge.
    Where the fixed labor charge amount comes from the contract.
    In other words, we want to bill service contract orders by billing a fixed labor charge on the orders instead of billing the fixed amount on a billing plan.
    We need to bill like this to make sure the service is complete prior to billing the contract.  Since the billing plan is independant of the service order being complete, we found that we were billing the billing plan when the service order never completed.  So we're looking for a way to sell a service contract that schedules service orders, but bills the labor as a fixed "contracted" amount on the service order.

    Hi Paul,
    I hope in service contract you have material which has the billing plan.
    Don't enter this material in service contract.Create the other material which helps to create the service order (i.e service order only created with reference to this material.)In service order you create the material for fixed price.
    I hope you know how to control the billing plan.
    Thanks,
    Senthil vadivelan.R

  • Unavailable billing service

    When notified that my bill is available to view I get:
    The Billing service is unavailable at the moment - however please do use links on this page for other services available. Please accept our apologies for any inconvenience - we'll be back shortly.
    Is this a scheduled outage in which case can the message be more specific about the planned outage time

    Hi zulu17,
    This is common as this happens to me too!
    What happens is once your bill is produced by BT internally a generic email is sent advising you your bill is available to view online however the migration process from moving your bill from one system to another ie internal to web can take upto 48hours this is a wide spread anomoly sometimes resulting in error messages above,which should be fixed soon I hope
    Inherent omniscience - the ability to know anything that one chooses to know and can be known

  • Billing service-monitoring log

    Hi all,
    If im not mistaken billing service is a tool/cmd that can generate the audit logs.
    If i enable the billing service, how to get the output?
    How to generate the report/audit trail which it can show the list of applications
    that has been used in one day & who the users? Like Matlab, the license is limited so i need to track
    how much license for MatLab that has been released.
    Hope can get feedback from you guys.
    Thanks.

    Not sure billing services can generate report in such fine grain detail, but I do know that audit logs are different from billing services. I suggest that you turn both of them on and see which one can generate the info you need.

  • Now have iphone6 and signed for different type lower cost account. Not seen on billing service. to have started Oct 1,2014

    **after receiving iphone6 and signing 2 year contract, negotiated for a change in plan with lower cost and discount... not seen on october bill as promised..totally unable to obtain help on phone to verizon. thanks

    Thanks for the response. I had the 65 advantage plan for 2 years. Service rep at Verizon store assisted me when I activated my new iPhone 6. She noted that over the 2 years i had used only a few minutes of talk, one to 2 texts per month ( at a fee of $. 20 each ) and a minuscule amount of data... and that the phone was for emergency contact to me from my disabled invalid wife only. She searched and found a discount special plan for a savings of  $15.00 per month with a final monthly fee before taxes of $45 and not $59 per month to start on Oct 1st. It does not have a name to the plan just that it carries this special discount. That is all I can tell you. Thanks for the assistance. Await your reply. Thanks
    Bob Bonus
    [email protected] <mailto:[email protected]>  this is Incorrect email........... should be  [email protected]    Wednesday oct 8th, 2014... do not know if you received this response to your email a few days ago. Sorry for the mistake. Await your response. thanks
    bob bonus

  • Terrible Billing services.....downright rude

    Hi
    My wiufe and I worked for the same company.  We were BOTH laid off in April, same day, company bought out, no severence.  So we were living on Unemployment for 6 months.  Well, we finally got jobs, so I made a payment to put my bill only 2 months late.  
    Called up billing, to make an arrangement, told them I was unemployed until 2 weeks ago and had paid a month.  The answer?  "Great, when can we expect the rest?  It is due next week or we will disconnect your service"..  We have had Verizon land lines 30+ years!  We have had Verizon Fios 5+ years. 
    The lady at the other end said there were no exceptions, and that the bill is due 5  DAYS after it is sent out.  She was downright rude as to why I couldn't catch up my bill completely before the CUTOFF date.
    I asked for a supervisor.  She was EVEN WORSE.  READ ME THE RIOT ACT, then HUNGUP on me!!!!  I am so sorry to have bothered them and try to pay my bill!

    Ok, just called and got a different person, who was a bit more reasonable.  Gave me a bit of time to pay the due amounts.
    Still, treatment like that was really bad.

  • Billing services problem

    Dear All,
                               Hi,
    When i cancel the invoice, the services doesn't show the canceled status. But it generates the canceled billing document number. and the same services can be billed again.
    Is there any configuration error?
    Regards
    Ankit

    Hi,
    If you cancel the bill, the services are not cancelled. Normally, you would not want to cancel the services. If you cancel a bill, it does not mean you do not want to invoice the services, but just that some adjustment needs to be made to one (or more) of the services on the bill.
    What usually happens, is that a bill is cancelled because the insurer or the patient disagrees with an item on the bill. Subsequently, changes or additions may be made to one or more services in the case, or to the prices. After that, the case can be billed again. For this reason, services are not cancelled by cancelling the bill. This is no configuration error, but standard system behavior.
    Regards,
    Patrick Bryan
    Edited by: Patrick Bryan on May 25, 2010 9:41 AM

  • Inter Company -- Resources Related Billing (Services Industry)

    Hello,
    My company has a scenario where:
    Company A bills Company C for INTER (cross) company billing amount of $1,000.00 -- Billing Doc 90000000 (see details below):
    =====================================================================================================
    Wbs-A.1     Employee Number1    8 hrs      bill class technician 1     $50.00 hrly billing rate        $400.00 billing line item amt   
    Wbs-A.1     Employee Number2    10hrs     bill class technician 2     $60.00 hrly billing rate        $600.00 billing line itme amt
    Company B bills Company C for INTER(cross) company billing amount  of $1,050.00 -- Billing Doc 90000001 (see details below):
    =====================================================================================================
    Wbs-B.1     Employee Number3    4hrs          bill class engineer 1    $100.00 hrly billing rate        $400.00 billing line item amt   
    Wbs-B.1     Employee Number4    3hrs          bill class engineer 2    $200.00 hrly billing rate        $600.00 billing line itme amt
    Company C bills our outside customer  for billing amount of $2,000.00 -- Billing Doc 90000003 (see details below):
    ==========================================================================================
    Wbs-C.1     Employee Number1    8hrs        bill class technician 1     $50.00 hrly billing rate        $400.00 billing line item amt   
    Wbs-C.1     Employee Number2    10hrs      bill class technician 2     $60.00 hrly billing rate        $600.00 billing line itme amt
    Wbs-C.1     Employee Number3    4hrs        bill class engineer 1      $100.00 hrly billing rate        $400.00 billing line item amt   
    Wbs-C.1     Employee Number4    3hrs        bill class engineer 2      $200.00 hrly billing rate        $600.00 billing line itme amt
    In the example above the billing line item details from companies A and B would need to be loaded in detail into Company C.
    Company C would then create a billing document to bill the outside customer.  This billing document would contain 4 billing document line items.
    Is anyone aware of how the above can be achieved using standard sap functionality.
    Any help is greatly appreciated.
    Thanks and Regards,
    Ermanno

    Hi,
    Note 308989 - Consultant note for cross-company transactions and related notes will help you.
    Read carefully ORDER-RELATED CROSS-COMPANY PROCESS FOR THIRD-PARTY BUSINESS TRANSACTIONS in page 3 and related info.
    Regards,
    Eduardo

  • Is the call my bill service down?

    It has not worked for 2 days on my landline.
    Solved!
    Go to Solution.

    Hi Daniel,
    Thanks for posting. There are no reports of any issues at present. What number are you calling? Do you get any messages? Let me know and I'll look into it.
    Cheers
    David
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Need Single Billing Document for Materials and Services in Sales Order

    Hello Friends,
    I am selling FERT items and DIEN items in the Sales Order.
    Document flow as follows:
    Finished goods - Order-Delivery-Billing
    Services - Order-Billing
    In this process 2 seperate billing documents are created
    i.  Delivery Related Billing document for Finished goods.
    ii. Order related Billing document for services.
    I want to create a single billing document for both the items (FG & Services) in the sales order.
    Please suggest.
    Thnx.

    Sorry for the delay friends.
    Somebody suggested me to make services 'relevant for delivery' to ensure single billing document.
    What I did were the following steps:
    1. Copy Item Category TAD to ZTAD and make is 'relevant foir delivery'
    2. Assign Item Category ZTAD to Sales Order type and Item Cat Group 'LEIS'
    3. Go to Deliveries Item Categories and through new Entries add ZTAD. Make ZTAD relevant for Picking.
    4. Go to copy control 'Order to Delivery' and insert ZTAD in Item Categories relevant for this combination.
    Now when I create sales order with materials and services, they pass over to the delivery document and in the Services item, storage location/plant is greyed out. Only the picking quantity is required to be filled.
    PROBLEM :
    I am not getting the price of Services item in the billing document.
    Billing document copies all line items (tangible and intangible) from Delivery Document
    It takes the services item details/quantities etc. to VF01 but the price comes '00.00'
    Any suggestions.
    Is this legally viable? Someone told me its not legally correct.
    Thanks.
    Mohammed

  • Lack of Integrity and Competence from Verizon's customer service/billing

    I recently made a trip to the DR and as such needed global communication for the duration of my trip. Ahead of my trip I requested the service with customer service with a guarantee that the service would be billed only for duration that I requested. My billing for last month, June, reflected just the opposite. Verizon charged me yet another $100 for the month of June.
    I called customer service to request billing corrective action to which I was told that I had two choices. One, pay the current amount 300+ and wait for a refund or two, pay the actual bill and allow the refund to balance itself out. I was assured that the latter would not result in my account falling into default.
    I just received July's billing to which the $100 credit was applied but my account was placed into default. I called customer service once again to rectify their mistake. My request was not to refund me immediately, rather to take my account out of default. I was told by several departments, billing, service, and plan service, that they would NOT make good on my account. Further, I was told that unless I paid the past due balance, that is a result of their mis-billing, that my account would face interruption.
    I have been with Verizon for more than 6 years now and have never been in default or past due status. I have never had such an incompetent experience with Verizon. The lack of integrity that was demonstrated resulted in me stating that Verizon would loose a valued and loyal customer to which they replied "we;re sorry you feel this way."
    I am extremely dissapointed in this particular service and the lack of integrity that was demonstrated. If this is how they deal with mistakes that they make, then I willnot want to continue with their service.
    I thought that I'd share my story so that others may be aware in hopes to avoid such dishonesty and incompetence.

    ppepelepeuw2,
    Morning!
    I'd like to help with this situation and clear up any frustration.  It does sound like your trip crossed the billing cycle, which would cause the statement to show that data feature charge until removed and prorated.  Please PM me your name and mobile number if you would like more assistance with this concern.
    Thank you!

  • Object Type (OBJTYPE ) for Service Order & Billing

    Hi,
    I am developing a report for billed service orders . I wanted to know what is the
    OBJTYPE for billing.
    In the CRM_ORDER_READ function module we can see
    OBJTYPE = BUS2000117 ( For Service Confirmation)
    OBJTYPE = BUS2000116 ( For Service Order)
    How my report will fetch only those service order details which are billed ?
    Is there any common key ?
    I am using extracxtors in BW:
    0CRM_SRV_PROCESS_H
    0CRM_SRV_PROCESS_I
    Regards
    PK

    OK, next step could be to have a look to see if Plant is checked (I think it might be) and if you so could create roles on groups of plants which represent each Sales area.  It's not perfect but short of changing the code (you could speak to an ABAPer to see if there is a user exit or enhancement point they could use) you could reduce some of your risk this way

  • Orace Service billing

    Hi All
    I am working on some proof of concept for billing Service contract. I have created service/usage items but I am having diffculties in creating contract line. Appreicate if you can share with me any instructions(BR100/TR) on creating contract lines and billing.
    Any help will be greatly appreciated.
    Thanks
    Mohammed

    What is the version?
    In R12 counter schema is moved to CSI from CS. In any case, what is the usage you are capturing? Is it against the an instance in IB or service line?
    Follow these steps if the usage you are capturing is for the IB product:
    1. Create usage item (which represents meter reading). Also create one IB trackable item (a Car).
    2. Create a counter group (if you are running a car rental shop you can counter group by car model, say TOYOTA CAMRY)
    3. In association type, you can choose Trackable Item (IB trackable item)
    4. Enter the item (not usage item) but item that you have created to for IB instance creation (a Car).
    5. Now create a instance for this car with a serial number (item has to be serial controlled). Make sure you create this for an external customer (who rents the car)
    6. In the counter tab, you can create a new counter called Camry Odometer Reading
    7. Assign this to the group you created earlier
    8. In Associations, enter the instance number you have created in the step 5.
    9. Now create a contract and when you choose the usage item in the lines, you will see this instance you just created in the LOV.
    Thanks
    Nagamohan

  • How do i set my billing address to nothing ex: credit card as none?

    so basicly my ipod wont let me download free apps becuase my billing service wont reset so how do i reset it so its nothing and i can dowload again?

    setting up an apple account goes like this,
    if you already setup your apple id with a credit card, you can't select the none option anymore.
    The "none" option only appears when you tried to download a free app and no account is logged in to the app store.
    It's like downloading without an apple ID yet.

  • Change delivery date on sales order -- change of Billing date on item

    Hi,
    We are trying to change a delivery date for a sales order's item, if we do so normally the billing date on that item's billing tab will change automatically also.
    Now, for a specific sales order the billing date in the billing tab is not changing.
    We compared 2 sales orders .. the same statusses - no blocks - ... and with one it works (changing of the billing date) and with the other it does not work..
    Please help !
    thanks a lot!

    Hi,
    Check the following.
    If invoice dates are defined for the customer, the system proposes the billing date from the invoice date calendar. If no invoice dates are agreed, then the actual goods issue date is formed on the basis of delivery related billing. In order related billing, the billing date of the order forms the basis of the billing date.
    If you are billing services, the system proposes the date of services rendered. You can change the date manually in the sales document.
    If you are using a billing plan to bill a project, the system can propose billing dates for the billing plan on the basis of planned or actual dates in the corresponding milestone.
    In a billing plan for a maintenance or rental contract, you can specify rules by which the system determines billing dates on the basis of other dates in the contract.
    Regards
    Nadarajah Pratheb

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