Orace Service billing

Hi All
I am working on some proof of concept for billing Service contract. I have created service/usage items but I am having diffculties in creating contract line. Appreicate if you can share with me any instructions(BR100/TR) on creating contract lines and billing.
Any help will be greatly appreciated.
Thanks
Mohammed

What is the version?
In R12 counter schema is moved to CSI from CS. In any case, what is the usage you are capturing? Is it against the an instance in IB or service line?
Follow these steps if the usage you are capturing is for the IB product:
1. Create usage item (which represents meter reading). Also create one IB trackable item (a Car).
2. Create a counter group (if you are running a car rental shop you can counter group by car model, say TOYOTA CAMRY)
3. In association type, you can choose Trackable Item (IB trackable item)
4. Enter the item (not usage item) but item that you have created to for IB instance creation (a Car).
5. Now create a instance for this car with a serial number (item has to be serial controlled). Make sure you create this for an external customer (who rents the car)
6. In the counter tab, you can create a new counter called Camry Odometer Reading
7. Assign this to the group you created earlier
8. In Associations, enter the instance number you have created in the step 5.
9. Now create a contract and when you choose the usage item in the lines, you will see this instance you just created in the LOV.
Thanks
Nagamohan

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Hi 1934hun,
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If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Hi folks,
My client is a testing laboratory where they receive samples from external company. Tested results are sent back to the customer along with a test certificate and is billed for the testing carried out.
I have two things to clarify
1) how is the sample receipt to be taken
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Regars,
Sravan

Hi
This is a kind of service. So you can use service scenarios
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Produce both the printouts to customer.

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