Black screen on brand new iMac 27?  I hit power, hear tone, a voice to assist with set up and no video...not even a flicker.

Bought 27 in iMac on 9/29, un-boxed and plugged in on 9/30.  Heard startup tones and voice to assist with set up, but never ANY video at all.  Not even a flicker.  Reset, unplugged, and powered off and on many times but same result...WTH Apple?!

Try Resetting your Mac's PRAM and NVRAM

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    com.apple.iokit.IOBluetoothSerialManager
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    com.apple.driver.AppleIntelFramebufferAzul
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    com.apple.GeForce
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    com.apple.driver.Oxford_Semi
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    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
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    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
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    com.apple.BootCache
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    com.apple.driver.AppleUSBHub
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    com.apple.iokit.IOAHCIBlockStorage
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    com.apple.iokit.AppleBCM5701Ethernet
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    com.apple.driver.AppleSMBIOS
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    com.apple.nke.applicationfirewall
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    com.apple.security.quarantine
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    com.apple.kext.triggers
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    com.apple.driver.AppleSMBusController
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    com.apple.driver.X86PlatformPlugin
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    com.apple.driver.AppleHDAController
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    com.apple.driver.AppleSMBusPCI
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    com.apple.iokit.IOAcceleratorFamily2
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    com.apple.driver.AppleSMC
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    com.apple.nvidia.driver.NVDAGK100Hal
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    com.apple.iokit.IOUSBHIDDriver
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    com.apple.iokit.IOUSBMassStorageClass
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    com.apple.driver.AppleUSBMergeNub
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    com.apple.driver.AppleUSBComposite
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    com.apple.iokit.IOFireWireSerialBusProtocolTransport
    2.5.1
    com.apple.iokit.IOFireWireSBP2
    4.2.6
    com.apple.driver.AppleThunderboltDPOutAdapter
    3.1.7
    com.apple.driver.AppleThunderboltDPInAdapter
    3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily
    3.1.7
    com.apple.driver.AppleThunderboltPCIUpAdapter
    1.4.5
    com.apple.driver.AppleThunderboltPCIDownAdapter
    1.4.5
    com.apple.iokit.IOUSBUserClient
    660.4.2
    com.apple.iokit.IOSCSIBlockCommandsDevice
    3.6.6
    com.apple.iokit.IOSCSIArchitectureModelFamily
    3.6.6
    com.apple.iokit.IOFireWireFamily
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    com.apple.driver.AppleThunderboltNHI
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    com.apple.iokit.IOThunderboltFamily
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    com.apple.iokit.IO80211Family
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    com.apple.iokit.IOEthernetAVBController
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    com.apple.driver.mDNSOffloadUserClient
    1.0.1b5
    com.apple.iokit.IONetworkingFamily
    3.2
    com.apple.iokit.IOAHCIFamily
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    com.apple.iokit.IOUSBFamily
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    com.apple.driver.AppleEFINVRAM
    2.0
    com.apple.driver.AppleEFIRuntime
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    com.apple.security.sandbox
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    com.apple.driver.AppleKeyStore
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    com.apple.iokit.IOReportFamily
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    com.apple.driver.AppleFDEKeyStore
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    com.apple.driver.AppleACPIPlatform
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    com.apple.iokit.IOPCIFamily
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    com.apple.kec.corecrypto
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    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
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    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
    Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
    USB Device: USB3.0 Hub
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    USB Device: FaceTime HD Camera (Built-in)
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    Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6

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    Clayton Rhoades wrote:
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    0xffffff8392643860 : 0xffffff80050dbe2e
    0xffffff8392643a30 : 0xffffff80050f3326
    0xffffff8392643a50 : 0xffffff8005017ca4
    0xffffff8392643b50 : 0xffffff8005014e78
    0xffffff8392643ba0 : 0xffffff8005026f68
    0xffffff8392643bd0 : 0xffffff80054ced03
    0xffffff8392643be0 : 0xffffff80054cec67
    0xffffff8392643c10 : 0xffffff7f86e31845
    0xffffff8392643c30 : 0xffffff7f86e31489
    0xffffff8392643c60 : 0xffffff7f86e2e7da
    0xffffff8392643ce0 : 0xffffff7f86e2e9d3
    0xffffff8392643d40 : 0xffffff7f8751b5ce
    0xffffff8392643da0 : 0xffffff7f8643e0f6
    0xffffff8392643de0 : 0xffffff7f8643e1b3
    0xffffff8392643df0 : 0xffffff7f86438ecb
    0xffffff8392643e20 : 0xffffff7f86438e45
    0xffffff8392643e60 : 0xffffff7f864183dd
    0xffffff8392643eb0 : 0xffffff7f8640fa38
    0xffffff8392643ee0 : 0xffffff7f8640f9cf
    0xffffff8392643ef0 : 0xffffff7f8640de09
    0xffffff8392643f30 : 0xffffff7f8644cdf7
    0xffffff8392643f50 : 0xffffff7f8644cda6
    0xffffff8392643f70 : 0xffffff7f8644ce1c
    0xffffff8392643f90 : 0xffffff7f8644cf10
    0xffffff8392643fb0 : 0xffffff80050d6ff7
          Kernel Extensions in backtrace:
             com.apple.iokit.IOBluetoothFamily(4.2.3f10)[87FE20F9-499A-3125-B216-F9120B6D4AB 5]@0xffffff7f86408000->0xffffff7f864a4fff
                dependency: com.apple.iokit.IOUSBFamily(675.4.0)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xff ffff7f85f29000
                dependency: com.apple.iokit.IOReportFamily(23)[D203F7D3-47CA-382B-B401-8535CD4CBC49]@0xffff ff7f862b7000
             com.apple.driver.AppleMultitouchDriver(245.13)[01E1A307-467C-32BC-90CA-04624BFE 3887]@0xffffff7f86e2c000->0xffffff7f86e42fff
                dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f85fff000
             com.apple.driver.AppleBluetoothMultitouch(80.14)[4316CCE9-09F9-30E0-8454-0FA609 7498EF]@0xffffff7f87519000->0xffffff7f87526fff
                dependency: com.apple.iokit.IOBluetoothFamily(4.2.3f10)[87FE20F9-499A-3125-B216-F9120B6D4AB 5]@0xffffff7f86408000
                dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f85fff000
                dependency: com.apple.driver.AppleMultitouchDriver(245.13)[01E1A307-467C-32BC-90CA-04624BFE 3887]@0xffffff7f86e2c000
                dependency: com.apple.driver.IOBluetoothHIDDriver(4.2.3f10)[E22B0FDD-0D9B-372B-8D9F-027BC5D D47F7]@0xffffff7f864b5000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13C64
    Kernel version:
    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
    Kernel slide:     0x0000000004e00000
    Kernel text base: 0xffffff8005000000
    System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
    System uptime in nanoseconds: 268542338321
    last loaded kext at 15731793686: com.apple.driver.AppleBluetoothHIDKeyboard          170.15 (addr 0xffffff7f8727e000, size 24576)
    last unloaded kext at 235987989997: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f87506000, size 8192)
    loaded kexts:
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleMikeyDriver          2.6.0f1
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.AGPM          100.14.15
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleHDA          2.6.0f1
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.GeForce          8.2.4
    com.apple.driver.AppleIntelHD5000Graphics          8.2.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleThunderboltIP          1.1.2
    com.apple.driver.AppleIntelFramebufferAzul          8.2.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleSDXC          1.5.2
    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
    com.apple.driver.AirPort.Brcm4360          831.21.63
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AppleUSBXHCI          670.4.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleBluetoothHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOAcceleratorFamily          98.14
    com.apple.nvidia.driver.NVDAGK100Hal          8.2.4
    com.apple.nvidia.driver.NVDAResman          8.2.4
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMC          3.1.8
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.iokit.IOAcceleratorFamily2          98.14
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.driver.AppleThunderboltEDMSink          2.1.3
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
    com.apple.driver.CoreStorage          380
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.driver.AppleThunderboltNHI          2.0.1
    com.apple.iokit.IOThunderboltFamily          3.2.7
    com.apple.iokit.IOEthernetAVBController          1.0.3b4
    com.apple.iokit.IO80211Family          630.35
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
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    Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
    Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
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    Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
    Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
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    USB Device: Bluetooth USB Host Controller
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    Boot from the Install Disk 1
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