Blackberry world error 80002

I unable to log in to blackberry world/////
want some help...

Hey deveshpatel,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you get a specific error message with that error code? Also when was the last time you could access BlackBerry World?
I look forward to your reply.
Cheers.
-ViciousFerret
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BLACKBERRY WORLD ERROR

Get "Error Id 11100" when trying to make purchase at. BlackBerry World. Advised to contact BlackBerry World Support. No clue there as to how to resolve this.

samimmondal wrote:
Hello I do not download in bb world when I click download button then say no caches tem....error I'd 40721.please hep me.
No need to post more than once.
Your other post has been answered.
Article ID: KB32439 Error 40721: No Cached Credentials appears when accessing BlackBerry App World
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HELP!! Blackberry world error

I cant download my apps on my bb q10 the message is :" You have reached the maximum number of PIN changes for this account please visit www.blackberry.com/support for more information."
please help me I really need my apps that I downloaded previously. I replaced my previous blackberry z10 about 5 times its a personal use and it had been replaced due to some hardware and software issues.
Thank you

You will need to contact your service provider / carrier and let them know of the error. They should then contact BlackBerry Technical Support Services to resolve this issue.
More information here: http://www.blackberry.com/btsc/KB34242
Rad Systems apps on BlackBerry World
Follow on Twitter, Facebook or BBM Channel: C0006BB16
Tips to improve your BlackBerry 10 battery life (and avoid overheating)

Blackberry world error aw11000c

I get this error every time i try to purchase apps from bb world I use a visa credit card.. I call the bank and i have no restriccions but they told me that tha bank refuces the purchases because of ccv numbert error...
Solved!
Go to Solution.

Hi and Welcome to the Community!
In the public KB databases, I find no references using the codes you have noted. If you provide instead the exact and complete content of the error message presented, along with the steps you conduct to reach that point, then we might be able to help a little bit more. Or, you can search the public KBs for yourself:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Good luck!
VIA | sdgardne
http://supportforums.blackberry.com/t5/BlackBerry-World/Helping-can-NOT-payment/m-p/2580345#M1835
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If your issue has been solved, please resolve it by marking "Accept as Solution"

Torch 9810 error 80002 after updating App World

Hey after I updated Blackberry App World to 7.0, it prompted me to update my blackberry I.D, and I recieved error 80002. It said that there wasn't a compatible version of Blackberry I.D. for the newest app world. You would think that if RIM sent me an update for app world, it would also have the proper update for blackberry I.D. Are there any downgrades available so I can make this go away? Or, is there anything I can do to keep App World 7.0?

Hi and Welcome to the Community!
Here are KBs that discuss very similar errors:
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
KB29501 "Error installing BlackBerry Identity, please try again later" when trying to install an update for BlackBerry Identity in BlackBerry App World.
KB29300 "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry identification installation failed error 80002

Hello there's there anyone having this issue with storm2 9520???? Unable to load web page through wifi connections to reload apps from my world using appworld version 4.0..0.55.unable to install blackberry ID for un update.error 80002 prompt on screen.can somebody please help me......!!!!?
Solved!
Go to Solution.

dear prince
my device v5.0.0.741 (bundle 1252, platform v4.2.0.333 ) blackberry app world 4.0.0.55.i think i had a most current version software updated.
unable to open any other webite on my device browser even i set it as a hotspot browser while i'm using wi-fi connection.i had the active wi-fi profile name display on my home screen but it just could'nt lanuch the internet.also there is a symbol ( - ) display next to it on the saved wi-fi profiles within the "green wi-fi tower"
i try to reinstall all apps from blackberry appworld on my laptop.but it failed again.an error ISSUE ON display.i'm just wonder i be able to sign in but i can not sync a file at all.i also can browse through at my world.but the appworld browser plugin keep saying is not install and it could'nt detect my device even i had it connected.also when i try to run the appworld on my device,the message prompt ( a new blackberry ID requier un update )please download a new version.when i click on update,un error display installation identificattion failed error 80002.
yes i also restored all application files from my backup.
i hope this infomation will help.thanks again prince.

'BlackBerry ID Installation failed. Please try again later. (80002) ' - BlackBerry World won't work

I bought a BlackBerry Bold 9700 and downloaded Blackberry World. when it finshed downloading i opened it up and it came up with a instruction saying that 'App world requires the latest version of BlackBerry ID' two options also came up saying 'close' and 'update'. I clicked 'Update' and a new message came up saying 'Sorry, the software update server is unavaliable. Please try again.' I click 'Retry' but nothing happens so I click 'Close', Then another message comes up saying 'BlackBerry ID Installation failed. Please try again later. (80002) ' i try again and nothing happens. Can you please help me, i don't know what's happening and this problem is distressing me. thank you

killingmydream wrote:
I bought a BlackBerry Bold 9700 and downloaded Blackberry World. when it finshed downloading i opened it up and it came up with a instruction saying that 'App world requires the latest version of BlackBerry ID' two options also came up saying 'close' and 'update'. I clicked 'Update' and a new message came up saying 'Sorry, the software update server is unavaliable. Please try again.' I click 'Retry' but nothing happens so I click 'Close', Then another message comes up saying 'BlackBerry ID Installation failed. Please try again later. (80002) ' i try again and nothing happens. Can you please help me, i don't know what's happening and this problem is distressing me. Hi there, Welcome to BlackBerry Support Forums You can also try this Knowledge Base to resolve your issue with this error : KB29613 : The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World Or head over to this thread and try those suggestion : App World latest version of Blackberry ID update

Blackberry world connection error

Good afternoon
I am trying to access blackberry world but get the error 'an error has occurred and blackberry world must close. Try waiting a few minutes and then re-open Blackberry world'.
I have seen several recommendations to turn off wifi but I am not using wifi. This has been going on for about a day, it used to work.
I have tried downloading via my PC but I get the same error
I am using a Q10, software release 10.2.1.2102.
Please help, Thanks
Solved!
Go to Solution.

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Unable to open blackberry world in blackberry z10 error ' an error has occurred and blackberry world must close. Try waiting a few minutes and then reopen blackberry world'

I've been receiving this error ever since u tried to back up my files on my windows laptop, and no matter what I do I can't seem to get it to work.
Is there any work around for this error? Or is there any way to reinstall app world using my browser?
thanks for the replies in advance.

The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 resolved this issue. Many thanks, sdgardne!

'BlackBerry ID Installation failed. Please try again later. (80002) ' - BlackBerry World won't work

I bought a BlackBerry Bold 9700 and downloaded Blackberry World. when it finshed downloading i opened it up and it came up with a instruction saying that 'App world requires the latest version of BlackBerry ID' two options also came up saying 'close' and 'update'. I clicked 'Update' and a new message came up saying 'Sorry, the software update server is unavaliable. Please try again.' I click 'Retry' but nothing happens so I click 'Close', Then another message comes up saying 'BlackBerry ID Installation failed. Please try again later. (80002) ' i try again and nothing happens. Can you please help me, i don't know what's happening and this problem is distressing me.
thank you
Solved!
Go to Solution.

Hey killingmydream
You are most welcome ... Enjoy
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Help - Blackberry Error - An Error has occured and Blackberry World will be closed - Tried EVERYTHING!

Whenever I try to launch Blackberry World, I get the message "An error has occurred and Blackberry World will be closed. Try waiting a few minutes and reopening Blackberry World." I have read all of the post and unless I have missed something - nothing is working.
I have a Blackberry Z10 - STK100-1
Software - 10.2.1.2977
I have tried -
launching BBW with just using Wifi
launching BBW with just using Data
launching BBW with Wifi and Data
Hard resets (after changing the above settings)
Soft resets
Battery pulls
Tried to access BBW through "games" .. the three dots, ...
Opening BBW online and trying to access my blackberry through the online program.
AND I have just wiped my blackberry to start over, and it is still not working!!!!! The restore of my data was done using the "quick backup" so it shouldn't be due to a conflict with another program.
Can you please help - I am getting ready to tear my hair out!
Solved!
Go to Solution.

Jennie1997, For those using BlackBerry OS 10.2.1, BlackBerry Virtual Expert is built in and can be opened by opening the Help application followed by tapping Testing along the bottom toolbar.
See here: http://helpblog.blackberry.com/2014/01/introducing-blackberry-virtual-expert-for-blackberry-10-os-10...
So if you have it it may have been FourSquare, ???

Blackberry World Server Error on Playbook WiFi

Over the last couple of days I have been unable to download any apps from the Blackberry World. After about 1 minute I get this message:
"Blackberry World is having trouble connecting to the Blackberry World server. Verify your network connections and try again"
I not having any problems connecting to the internet and receiving emails and all downloaded apps are working ok. so I believe I do not have any network problems.
I have an android phone and can download apps from the play store ok when using the same router and ISP
Can anybody help? HAVE THEY STOPPED SUPPORTING THE PLAYBOOK?
Solved!
Go to Solution.

That could definitely be it. When that happens it's not uncommon to have access to some sites and not others.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Error occured in blackberry world

Hi I have a problem in opening blackberry world after updating blackberry world...kindly tell me how to fix it...
Solved!
Go to Solution.

waleed_010 wrote:
I want to know, is it the upgrade version issue......kindly help me
Given that thousands (millions?) of others don't have this issue, I would say it is not the upgrade version that is the cause of your issue.
Please try this. With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you!
If not, what is your OS level please?
Article ID: KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone
Please note carefully...I want to know your OS version, not your Software Release version. If your OS is old, then you might want to look into updating it. You also might want to look at a complete device WIPE to see if that fixes things. Otherwise, contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry World doesnt open

Dears,
It is my 4th day since I am trying to fix my blackberry world app to login via z10.
I am new user on BlackBerry and I still cannot understand why I cannot login. The similar problem occurs with my BBM, when I am trying to login directly from my mobile data, and it wont, but when I login via edge modem by wifi, it does let me to enter and contact. I have tried the payment option as well, but it does the same. It doesnt let me complete, gives an error.
Anyway, regarding my mobiles software version is the latest one by 03 may 2014. I have done everything, removed.battery, didnt use and so on. But still cannot enter to BlackBerry world or bbm.
Please help.me.
I even reccomended the same.phone.to.my friend and he bought it. And today when I also.wanted.to enter from his phone, it gaves absolutely the same.problem.
I look.forward to.hear.

Thank you for the clarifications.
FYI -- there is no prompted log in or log out of BBID...it is an "always on" sort of thing, deeply tied into the device to enable various services, including BBWorld and BBM.
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you likely should contact your mobile service provider for formal support. For BBM, from what you describe it is over their network that things do not function. For BBWorld, nothing functions. If these steps do not work to resolve it, then you will need formal support, possibly from BB themselves -- the only way to obtain that is via escalation from your carrier.
One last thought...when you talk to your carrier, ask them to dig deeply and ensure that there is no BIS account tied to your BB10 device. BB10 does not use BIS, and there are reports that on some carriers even having a BIS account with your carrier will actually block functionality on a BB10 device.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Unable to make payment via BlackBerry world | AW10006c

I have been breaking my head with this for the past two months.
I live in India.
The problem I am facing is that I'm unable to purchase any app from BlackBerry world. If I use a credit/debit card, it gives me a AW10006c error.
I thought this was due to the added security layer used by debit/credit cards in India. For Visa, it is "Verified by Visa" & for Mastercard it is "Mastercard secure code". So then I used PayPal, it again threw some other error.
I first thought it's an error due to my debit card. So I switched to HDFC credit card. It threw the same error. So tried my Standard Charted credit card. The same error again. I can confirm that the cards are working perfectly fine otherwise. In fact, the cards are getting debited GBP1 each time I add it to my account after removing it. The same GBP1 gets refunded after a while. If I'm not wrong, that is how they verify if the card is working or not. After successful addition of the card, when trying to purchase any paid app, it throws the AW10006c error.
Later, I felt the error could be because of the 10.3.0.700 SDK os. So, I switched to a clean install of 10.2.1 official and tried all the above steps. Same error codes.
Then I tried to use my BlackBerry ID on another device (from Z10 to Q10). Same errors.
I made my friend try on his Z10 with his BlackBerry ID and his HDFC credit card and same error again.
The apps I wanna buy are
1. Usage Pro (Sasha Kanthan)
2. Hub++ (Devcellent Solutions Inc)
And a few BBM sticker packs.

change to another language then try again, if it doesn't work , change back to english then do it again. I annoy sure if this can work but it dose work for my Q10

Blackberry world error 80002

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