Blackberry world latest update - frozen/stuck

Yesterday tried to update blackberry world and the installation is frozen/stuck
I can't update or download any application in BlackBerry world ! I also tried to reset from settings but nothing happened.
I'm using 10.2.1.537
Any ideas ?
Thank you

are you able to cancle it or is this while restarting the computer ?
it might come up as having troubles vaildating the packages and you'll just have to reinstall them.
how long have you been waiting?
is your computer's connection to the internet good or on and responsive?

Similar Messages

  • App world latest update

    I have tried so many times to update bt stil no luck needs help

    Hi and Welcome to the Community!!
    Please try this sequence:
    1) Remove AppWorld from your BB
    KB10040 How to view or remove installed applications on a BlackBerry smartphone
    If it requests that you reboot the BB, do so
    2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
    3) Install (on your BB) a fresh copy of AppWorld
    http://blackberry.com/appworld/download
    Again, if it requests to reboot, do so.
    4) Do another Batt-Pull reboot
    5) See if it now works.
    If not, then please be more explicit about exactly what happens..."no luck" really provides us very little (nothing, actually) to go on.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Error occured in blackberry world

    Hi I have a problem in opening blackberry world after updating blackberry world...kindly tell me how to fix it...
    Solved!
    Go to Solution.

    waleed_010 wrote:
    I want to know, is it the upgrade version issue......kindly help me
    Given that thousands (millions?) of others don't have this issue, I would say it is not the upgrade version that is the cause of your issue.
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    BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
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    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Good day
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    I did the upgrade last night so far no problems!
    Why don't you reload your previous OS if your getting these problems
    How to Reload your Blackberry10 OS
    Want to contract me? You can follow me on Twitter @RobGambino
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    Click Accept as Solution for posts that have solved your issue(s)!

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