Blank chatShell window in Firefox + Chrome Intermittent Login

I get a blank window for:
/iwc_static/layout/chatShell.html?lang=en
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN"
   "http://www.w3.org/TR/html4/strict.dtd">
<html lang="en">
<head>
     <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
     
     <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" >
     <title>chatShell</title>
     <style type="text/css">
          @import "../js/dojotoolkit/dojo/resources/dojo.css?14.01_234924";
          @import "../js/dojotoolkit/dijit/themes/tundra/tundra.css?14.01_234924";
          @import "../js/dojotoolkit/dijit/themes/dijit.css?14.01_234924";
     </style>
     <link rel="stylesheet" href="css/main.css?14.01_234924" type="text/css">
     <link rel="stylesheet" href="themes/default/default.css?14.01_234924" type="text/css">
     <link rel="stylesheet" href="themes/default/im/main.css?14.01_234924" type="text/css">
     <link rel="stylesheet" href="themes/default/im/blue_on_green.css?14.01_234924" type="text/css">
     
               
     
               
     <script type="text/javascript">
          var iwc = {};
          var djConfig = {};
          (function() {
          var getParameter = function(paramName) {
               paramName += "="
               var queryString = window.location.search;
               var strBegin = queryString.indexOf(paramName);
               if (strBegin==-1){
                    strBegin = queryString.length;
               } else {
                    strBegin += paramName.length;
               var strEnd = queryString.indexOf("&",strBegin);
               if (strEnd==-1){
                    strEnd = queryString.length;
               return queryString.substring(strBegin,strEnd);
          var locale = getParameter("lang");
          if (locale.length > 0){
               djConfig.locale = locale.toLowerCase();
     </script>
     <script type="text/javascript" src="../js/dojotoolkit/dojo/dojo.js?14.01_234924"></script>
     <script type="text/javascript">
          dojo.registerModulePath("iwc", "../../iwc");
          dojo.require("iwc.base");
          dojo.requireLocalization("iwc.i18n","resources");
          iwc.l10n = dojo.i18n.getLocalization("iwc.i18n", "resources");
          var parent_iwc = window.opener.iwc;
          iwc.userPrefs = window.opener.iwc.userPrefs;
          dojo.require("iwc.widget.IMDialog");
     </script>
     <script type="text/javascript" charset="utf-8">
          var imDialog = null;
          dojo.addOnLoad(function() {
               // we should not use the default, but the users prefered
               iwc.api.loadTheme(parent_iwc.userPrefs.general.theme);
               // create the banner and quickActions widget
               var container = dojo.byId("chatContainer");
               var dialog = new iwc.widget.IMDialog({}, container);
               //dialog.addSession("Foo", null, null, {contact: {name: "Blort"}});
               imDialog = dialog;
               console.log("onLoad");
               /*if(iwc.widget.initialIMMessage) {
                    var initialMsg = iwc.widget.initialIMMessage;
                    console.log("initialIMMessage", initialMsg);
                    iwc.widget.initialIMMessage = {};
                    imDialog.selectSession(initialMsg.sessionName, initialMsg.message, initialMsg.presence, initialMsg.contact);
               parent_iwc.widget.IMChatManager.onWindowLoaded(window.name);
          dojo.addOnUnload(function(){
               imDialog.destroy();
               parent_iwc.widget.IMChatManager.onWindowClose(window.name);
          function selectSession(contact, message, presence){
               imDialog.selectSession(contact, message, presence);
          function presenceUpdate(newState) {
               if(imDialog) {
                    imDialog.onContactStateChange(newState);
          function sendIMMessage(chatWith, message){
               parent_iwc.widget.sendIMMessage(chatWith, message);
          function receiveMessage(contact, message, presence) {
               console.log("session " , contact, message, presence);
               imDialog.selectSession(contact, message, presence);
          function initializeMovedSession(contact, presence, json_log, html_log){
               imDialog.initializeMovedSession(contact, presence, json_log, html_log);
          function populateEditor(contact, contents){
               imDialog.populateEditor(contact, contents);
          //FIXME copied from api.js until print can be cleaned up to work from another popup
          dojo.provide("iwc.api");
          iwc.api.newPrintMessage = function(id, s) {
            // TODO: get localized print window title
               var title = escape("Print - " + s);
               var s =     'print.html?wid='+id+'&type=mail&title=' + title + '&' + djConfig.cacheBust;
               console.log("newPrintMessage - ", s);
               window.open(
                    'print.html?wid='+id+'&type=mail&title=' + title + '&' + djConfig.cacheBust,
                    'left=20,top=20,width=500,height=500,menubar=1,resizable=1,scrollbars=1'
          iwc.api.printMessage = function(id) {
               if (id) {
                    var w = dijit.byId(id);
                    if (w) {
                         return w.printMessage(id);
               // TODO: localization
               return "Invalid parameter: widgetID is null!";
     </script>
</head>
<body class="tundra iwcIMChat" id="iwcID">
<div id="chatContainer" style="height:100%;">
</div>
</body>
</html>when trying to send or receive an IM in Firefox - I can see a blue/light blue background image - but that's it (I tried clearing everything - cache for all time, restart, etc.)
Also - the Chrome browser only is able to login intermittently - takes a few tries to get in - seems to stumble somewhere - perhaps on one particular authorization Convergence performs - or maybe it is sending requests too fast?
Thanks,
s7

shjorth wrote:
starman7 wrote:
when trying to send or receive an IM in Firefox - I can see a blue/light blue background image - but that's it (I tried clearing everything - cache for all time, restart, etc.)Which exact version of Firefox and which client operating system?Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9
OS X - 10.5.8
>
Do you see this behaviour on other systems running Firefox with the same user?No. But it is running FF 3.6.8 - I will upgrade on the troubled system.
-- upgraded - problem is still there.
-- i disabled ad block plus (running w/ default filters only) and that was the problem - it works now.
>
Have you tried installing the firebug plugin and seeing if there are any javascript errors that may explain the behaviour?Yes - I don't see any.
>
Also - the Chrome browser only is able to login intermittently - takes a few tries to get in - seems to stumble somewhere - perhaps on one particular authorization Convergence performs - or maybe it is sending requests too fast?Chrome isn't a supported browser. There is an existing RFE to have it added:
RFE #6940556 - "support for Google Chrome browser"
The behaviour you have mentioned is a known issue and a workaround has been implemented in Convergence 2 however Chrome still remains unsupported in this release.
If you want Chrome to be supported I suggest you raise the above RFE with the Sun/Oracle account manager.Is Convergence 2 part of Comms Suite 7 update 1?
Thanks,
Bill
>
Regards,
Shane.Edited by: starman7 on Aug 19, 2010 3:08 PM
Edited by: starman7 on Aug 19, 2010 3:09 PM

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          line-height: 0px;
-->
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<div id="slideshow">
    
    <img src="images/100_1537.jpeg" width="600" height="450" title="caption for image1" /> <img src="images/Parade-2011-2.jpg" width="300" height="225" title="caption for image2" /> <img src="images/100_1495.jpeg" width="600" height="450" title="caption for image3" />
    <div title="sample title"> Images for slide show will need to be re-sized to fit box to avoid distortion</div>
    <img src="images/beach4.jpg" width="200" height="200" title="caption for image4" /> <img src="images/beach5.jpg" width="200" height="200" title="caption for image5" /> </div>

<div id="slideshow-caption"></div></div>
<div class="sidebar2" "anotherClass editable"><p align="center"><strong>Chamber News</strong><br />
Local News item
<br />
Another New item</p>
<p align="center">lots of news this week<br />
    <br />
    <br />
    <br />
</p>
</div>
<div class="sidebar3" "anotherClass editable"><p align="center"><strong>Upcoming Events</strong></p>
<div align="center">    <a href="activities.html" style="color: #FFFF0D">Community wide yard sales</a><br />
    <br />
    <br />
    <br />
    <br />
</div>
</div>
<div class="content"><br />
<br />
</div>
<div class="footer">
        <p align="center"><span style="font-size: small">Reardan Area Chamber of Commerce</span><br />
          <span style="font-size: x-small">[email protected] - 509.796.2102</span><br />
        </p>
        
</div></body>
</html>

If you DO want the slideshow overlaping the navigation try the below css:
.sidebar1 {
    float: left;
    width: 225px;
    margin: 60px 0px 60px 60px;
    color: #FFFF0D;
    background: #595FFF;
    border-radius: 13px;
    -moz-border-radius: 13px;
    -webkit-border-radius: 13px;
    padding: 5px 5px 0px 5px;
    border: 3px solid #F7F723;
.box {
float: left;
margin-left:-60px;
width:700px;
height:350px;
border-radius: 13px;
-moz-border-radius: 13px;
-webkit-border-radius: 13px;

Webpage does not load properly in firefox on ubunut, but in all other browsers (both ubuntu and windows[including firefox windows]) the page seems to be fine.

Hello, i am newbie, and i am developing my website.
My web-site's pages appears to be fine when i open in any browser (including IE, Firefox, Chrome) in windows..
but when i open the same website page in Ubuntu-Firefox the page has lots of css and font errors..is this a problem in ubuntu or my website?
my website link: http://www.beakkon.com
any suggestion on how to fix it?
i am also attaching the snippet of a page of my website when it is opened in Ubuntu-firefox.
Thanks in advance!!

There are some CSS errors in the Tools > Error Console about font instead of font-family.
Font-weight is also wrong here:
<pre><code>.heading_orange {
font:Georgia, "Times New Roman", Times, serif;
font-weight:500px;
font-size:24px;
color:#db4d3d;
text-align:justify;
</code></pre>

Thumbnail/preview images are not showing in Facebook (Safari/Firefox/Chrome)

Hello
I've never had this problem before in a year of having a new MBP. The MBP completely ran out of juice for days to the point of the clock resetting (whether this is an issue I don't know), although the MBP works totally fine and is now on full juice.
However, I've noticed that when using Facebook (which is important for my work / digital marketing), I can't see any preview thumbnails/images, which is really annoying, as when posting official work stuff I can't see if they are being displayed properly.
Screenshot of the problem- you will see a white question mark in a blue box where the image/preview thumb should be.
I've reset safari/firefox/chrome completely and deleted ALL history/cache etc etc and udated to all latest versions. All the usual troubleshooting stuff, but it's still happening!??
Can anyone help with this???
Thanks!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is localized to your user account. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select “Help” from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
As Guest, launch the application(s) and test. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

Problem with opening page in new window in firefox 5

When I open a page in a new window in firefox 5, it doesn't copy the URL into the address bar (it is blank), so I can't refresh the page. The address bar of the new window is blank, with default 'Go to a web site' text in it.

When I open a page in a new window in firefox 5, it doesn't copy the URL into the address bar (it is blank), so I can't refresh the page. The address bar of the new window is blank, with default 'Go to a web site' text in it.

"Fast Web View" not supported in Acrobat X plug-in for FireFox/Chrome

The Acrobat X plug-in for displaying PDFs in FireFox/Chrome does NOT support fast web view. This means that PDFs don't display until after the entire file has been download.
For example, try viewing this document in either IE(Windows) or Safari(Mac):
http://partners.adobe.com/public/developer/en/pdf/PDFReference.pdf
Notice how it opens very quickly, and then you can scroll around and view all the content as the PDF content strreams in? In Safari you can see the download progress like you used to be able to see in all versions of the acrobat plug-in. Note also that in the IE version, although fast web view is working, you cannot see the download progress like you used to be able to... Thats an issue, but not nearly as bad as the real issue...
Now try clicking the same link in either FireFox or Chrome (note that in Chrome you need to be sure that Chrome's PDF viewer is turned off and the acrobat plug-in is enabled). Note that the PDF is not displayed until the entire file is downloaded.
This feature is VITAL for viewing large documents online. I'm astonished that this has not been reported by other users.
Adobe -- PLEASE be sure that this gets fixed in the next update to Reader X!! I was shocked to see that it was not fixed in 10.1.

WHY would you want to disable this? Linearized "Fast Web View" enabled PDF are the right and proper type of document to be created.

Mixed bag 1.     I have a security app on my computer, Flashbrief. I have it checked in the hide column but whenever I turn on the computer it appears in the top menu line. 2.     Whenever I turn on the computer, a new blank document window in MS Word

mixed bag
1.         I have a security app on my computer, Flashbrief. I have it checked in the hide column but whenever I turn on the computerit appears in the top menu line.
2.         Whenever Iturn on the computer, a new blank document window in MS Word 2011 appears. I do not have this listed in the login items.
3.         I have a current model of Apple wireless mouse. It keeps getting stuck in text or e-mails and I have to somehowotherwise move the cursor to break it free.
Help with any of these will be appreciated.
BF

1.         I have a security app on my computer, Flashbrief. I have it checked in the hide column but whenever I turn on the computerit appears in the top menu line.
I've never heard of this software, and cannot find any reference to it online, which is a bit concerning. What is it supposed to do? There really isn't much need for security software on a Mac.
2.         Whenever Iturn on the computer, a new blank document window in MS Word 2011 appears. I do not have this listed in the login items.
In Mac OS X 10.7, any applications left open when you shut down or restart are re-opened at startup, and any documents left open in an app when you quit are re-opened when you launch them again. The former can be controlled by unchecking the box in the restart/shutdown alert:
You will need to do this each time you shut down or restart, it won't remember that setting.
The latter can be deactivated by unchecking the box in System Preferences -> General:
3.         I have a current model of Apple wireless mouse. It keeps getting stuck in text or e-mails and I have to somehowotherwise move the cursor to break it free.
That does not sound normal, but I don't use a mouse with my MBP, so I can't provide a solution, other than to try replacing the batteries in the mouse.

I used the Firefox Refresh button, but it never finished. When Firefox finally showed up again, it just showed a blank screen, with the Firefox "frame".

Reluctantly tried Firefox Refresh. Step #3 says "3.Firefox will close to refresh itself. When finished, a window will list your imported information. Click Finish and Firefox will open."
I never got that window. Firefox re-opened after about 20 minutes with a blank screen. I waited some more, but nothing. At first it didn't seem to be responding to mouse clicks or keyboard entry, but after a couple more minutes, I was able to click on the menus or Firefox button and get a response.
When I look under Firefox profiles (folder), I see my original profile folder with a dash after default and then a number added at the end (xxxxx.default-zzzzz). It is still my only profile folder. I thought Refresh was supposed to create a new profile folder.
All of my bookmarks are missing.

Hello there,
This may be caused by the large amount of visited sites and as a result this can slow down Firefox
Can you please try to clean your browsing history and cookies by doing the following:
1. Click the menu button, choose "History", and then "Clear Recent History"
2. Select how much history you want to clear ( Everything is recommended)
3. Finally, click the "Clear Now" button.
If none of the above work then I would suggest to reinstall Firefox and see if that solves the issue.
Keep us posted!

Blank chatShell window in Firefox + Chrome Intermittent Login

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