Blank Page prints even though "Suppress Printing If No Records" option is t

Question

Blank Page prints even though "Suppress Printing If No Records" option is thicked.
My environment:
Crystal Report Developer Full version 11.5.11.1470
Windows Server 2003 SP2 32-bit.
We have a third party vendor application written in Java -let's call it "print deamon", but my company doesn't have access to the source code.
The print deamon essentially listens to the core application which is located remotely, receive some print instructions such as label name, printer name, crystal reports version (8.5 or 11) and a few parameters that are passed to the crystal report template.
When the version is Crystal Reports 11 and the template is open and query is executed (using Oracle JDBC) and if the template's query does not retrieve any rows, a blank page still prints even though the option to suppress printing is thicked.
With Crystal Reports 8.5 version, we have no issues.
recycling the blank page is not an option in our high volume print environment, these paper and labels are wasted big time, third party vendor says this is an issue with crystal reports XI api.
These are some of the libraries the Print Deamon uses:
09/25/2009  10:29 AM         2,055,844 cecore.jar
09/25/2009  10:29 AM           211,919 celib.jar
09/25/2009  10:29 AM           830,301 corbaidl.jar
09/25/2009  10:29 AM           371,142 CRDBJavaServerCommon.jar
09/25/2009  10:29 AM           121,413 CRDBXMLServer.jar
09/25/2009  10:29 AM           670,312 CrystalCharting.jar
09/25/2009  10:29 AM             2,162 CrystalCommon.jar
09/25/2009  10:29 AM            94,290 CrystalContentModels.jar
09/25/2009  10:28 AM           110,657 CrystalDatabaseConnectors.jar
09/25/2009  10:29 AM           686,963 CrystalExporters.jar
09/25/2009  10:29 AM            67,807 CrystalExportingBase.jar
09/25/2009  10:29 AM           581,270 CrystalFormulas.jar
09/25/2009  10:29 AM           330,909 CrystalQueryEngine.jar
09/25/2009  10:29 AM         2,271,217 CrystalReportEngine.jar
09/25/2009  10:29 AM           453,829 CrystalReportingCommon.jar
09/25/2009  10:29 AM         1,985,441 ebus405.jar
09/25/2009  10:29 AM    <DIR>          external
09/25/2009  10:29 AM           227,996 jrcadapter.jar
09/25/2009  10:29 AM             9,988 jrcerom.jar
09/25/2009  10:29 AM            94,180 keycodeDecoder.jar
09/25/2009  10:29 AM           448,627 MetafileRenderer.jar
09/25/2009  10:29 AM           380,520 rasapp.jar
09/25/2009  10:29 AM           843,544 rascore.jar
09/25/2009  10:29 AM           283,131 ReportPrinter.jar
09/25/2009  10:29 AM           793,445 ReportViewer.jar
09/25/2009  10:29 AM            95,382 rpoifs.jar
09/25/2009  10:29 AM            40,545 Serialization.jar
09/25/2009  10:29 AM             3,777 URIUtil.jar
Let me know if there's anything we can do before engaging our third party vendor to produce their source code.
Thank you - Kleber

Answer 1

It's not relavent now is it? Do what ever works in CR XI.
Also you may want to upgrade to CR XI R2. Go to this link: http://www.sdn.sap.com/irj/boc and download the trial version of CR XI R2 and use your XI keycode, then apply the patches which you can get to by clicking on the BusinessObjects tab above, then Downloads.
Direct link to the Trial version: http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx
Once updated you can then go to the Keycode site and get a XI R2 keycode to enable oll of the features.
Thank you
Don