Blue Screen - Can't finish setup

So I've had this phone for a whole 2 days! Likely my fault tho, because my son and I received the same phones on the same day. He inadvertantly started to set up my phone (didn't realize the sim cards were already in the phones), so I had to do a wipe. Now the phone will not do anything ... when I turn it on, it loads the BB blue ring, and then just goes to a blue wallpaper, but nothing else. When I pull the screen down, I do get the "emergency calls" message, but it won't swipe any other way. I've tried reloading the OS through BB Link, but it just keeps saying I need to finish setup, and I'm stuck at the beginning again. Arrrrg! And it's New Years Day, so nothing is open, and I need it tomorrow! Helllp!!

Follow the instructions here:
http://www.blackberry.com/btsc/KB34045
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Quote from: Neoistheone2000 on 06-June-13, 00:26:05
Try starting Windows 8 in Safe Mode, its kinda difficult in Windows 8 to do you have to be very precise when doing it, right as the system boots you need to start spamming F8 sometimes you have to do Shift+F8.
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Blue Screen - Can't finish setup

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