Bluetooth and Finger sensor problem

I am using Windows Vista HP PAVILION DV5 1104TU FZ 730PA ENTERTAINMENT PC. I am not able to connect automatically my cellphone Samsung with PC via bluetooth. Every time i have to select a file and send it through bluetooth file transfer wizard manually. Second query is about that the biometric finger print sensor is not working. In fact device manager doesn't show the driver..Kindly help

Hello Khushii,
Welcome to the HP Forums!
I understand you are experiencing Bluetooth and FIngerprint issues on your Windows Vista computer. I will do my best to troubleshoot the issue with you!
To fix the Bluetooth issue, you need to follow the steps in this document: Fixing Bluetooth Problems
As well, check to see if the Samsung can work properly with a different Bluetooth device.
In regards to the Fingerprint issue, I believe installing the driver is a good place to start. Here is the driver that needs to be downloaded and installed: Validity Fingerprint Sensor Driver
If for some reason the issue is still not resolved, you can find some other suggestions in this document: Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)
Please let me know your results. Thanks and have a great day!
Mario
I worked on behalf of HP.

Similar Messages

N82 V30.0.013 Bluetooth and Wireless LAN problems

I am using an N82, but it looks like there are similar problems with everything using similar firmware. I didn't have any of these problems with the V20 firmware that came with the phone or after the first V20 upgrade I used.
I find that my wireless LAN connections sometimes only let me browse a few pages before I get the "web connection timed out" message. If I change wireless LAN connection (I have two, mostly for testing purposes) I can continue browsing. Of course the same error may happen causing me to switch again. Sometimes it just works. Both have WPA set up and the passwords are clearly correct. If I use Real Player I can typically listen for as long as I like. Sometimes the connection to the server will drop for Real Player but reconnecting will work (don't have to change wireless LAN network). With the web browser it seems like the data connection is dead, not a server timing out - the message appears instantly. I think have seen the same problem once with my 3G connection, but I haven't recreated it. Could be my imagination!
I have never had any problems with IMAP email using either the Nokia client or Profimail on either the wireless LAN connection or 3G. It leads me to believe that there is nothing wrong with the wireless LAN side of things and it may be more to do with the web browser, or perhaps just that the email clients are only talking to one server helps (DNS problems?). Has anyone experienced similar problems with an alternative browser?
I have also found that when I get to work my bluetooth dongle doesn't connect to my phone. If I disable/enable bluetooth on my phone it will connect. I had this problem with my N80 with the first firmware I had on it and the problem went away after an upgrade.
So, it seems that both connections are fixed by turning them off and on again.

Having both routers the same IP address is a little bit confusing, but possible since each router creates it's own subnet and provides full PNAT support. Actiontec DSL modem has to have DHCP enabled since Linksys WAN (not LAN) port should be connected to one of 4 Actiontec LAN ports. Linksys should not have any configuration setup in regards of your WAN account. Just set it to dynamic address. In ohter words:
1. RJ-11 connect to Actiontec mode/router.
2. Actiontec modem should be configured to acquire an IP address from Verizon and to provide all authentication info to Verizon.
3. Actiontec modem should be configured to allow clients to acquire dynamic IP addresses -- DHCP enabled.
4. Linsys WAN (not LAN!) port should be connected to Actiontec LAN port.
5. Linksys should be configured to acquire dynamic IP address and no authentifacations.
6. Configure Linksys to be DHCP enabled or you can use static IP addresss if you want.
7. Wireless devices would be connected to Linksys and on the way to the Internet addresses would go through double NAT conversions. Any wired device connected to Linksys would have similar features. Any device connected to Linksys should be able to connect 192.168.1.1 assigned to Linksys, but not to Actiontec.
8. To be able to connect Linksys and Actiontec would no be able to communicate unless you split 192.168.1.0/24 into smaller subnets and set specific routes in the table. But even you do so you will not be able to access 192.168.1.1 accross subnets boundary.
Hope it helps.

KDE 4.2, bluetooth and cell phone problem.

i have a problem with kbluetooth4, when i run kbluetooth4-devicemanager and i search for a new devices i found my cell phone, but when i want to add the cell phone i receive this error:
Sorry your Bluetooth Device does not support input Service.
i tried with Kubuntu Jaunty (beta) liveCD to see if the problem is in KDE or in Archlinux, and the problem is in KDE, i have the same error with Kubuntu. with Xfce or Gnome i can use my cell phone without a problem, so the cell phone work to send or receive files, the problem is in KDE bluetooth package.
somebody have this error to?, i searched in google the error and only get 5 results (in german).
Grettings
insulae

I have the same problem. I'm unable to connect with Nokia E66.

Droid 3 Bluetooth and Audi A6 problems

I can pair my Droid 3 with my Audi A6 but can't get my contact list to transfer from the droid to the car. I've tried other things that I've seen posted and that hasn't helped. Any ideas?
P.S. I also had the bluetooth just kick me out while I was in the middle of a conversation with a connected call. That's pretty dangerous when you are driving.

hey delving,
start over by deleting your phone from the mmi and reconnect. watch your phone because it will appear for one second asking to download phonebook and you need to catch that step. you should be fine after that.

Magic Mouse Bluetooth and MacBOOK Pro problems

Hello,
In the past few days, I noticed the BT Magic Mouse started stuttering as if it was low on batteries or too far from the MacBook Pro (not a Mac Pro)
I checked the batteries, they are at 100%, I am using the same mouse pad as I ever did and the mouse is being used about 10cm away from the laptop in clear view.
I tried disconnect/reconnect to no avail. Same with rebooting. The issue seems to come and go as it pleases.
Has someone experienced anything quite like this?

Yes, unfortunately I do, and it seems (in my case to have to do with the laptop, not the mouse). My mouse is about two feet away from the laptop and it stutters often. Then, when I move closer it appears to work smoother. I tried another magic mouse (that I know to work well, when paired to an iMac) with the same result. Unfortunately, my desk is setup in such a way that I have to change hands in order to move the mouse closer, so this is not an option. I think it must be a bluetooth issue with my Macbook Pro (2007 with a recent motherboard because of the nvidia bug issue), but it only started after using the magic mouse.
Is this a known issue, or does anyone know an easy fix?

10.4.7 problems: USB, Firewire, Bluetooth and mounting images

After installing the 10.4.7 update and getting the checksum error:
• USB devices wouldn't mount (though I could see them in System Profiler)
• Firewire devices wouldn't mount (though I could see them in System Profiler)
• Apple Bluetooth keyboard and mouse weren't recognised and couldn't re-pair them
• Unable to mount any disk images
I've been able to fix the USB and Firmware mounting problems by zapping the open firmware (see this post)
I've also zapped PRAM and ran disk utility from installer disk, but no success - the Bluetooth and disk image problems remain.
When I try to mount a disk image (say, the 10.4.7 combo update so I can do another install) Console reports:
load_hdi: timed out waiting for driver to load
2006-07-04 23:30:53.209 diskimages-helper[227] ERROR: unable to load disk image driver - 0xE00002C0/-536870208 - Device not configured.
Any help on the Bluetooth and disk image problems much appreciated!
PB 15" G4 Mac OS X (10.4.6)

After installing the 10.4.7 update and getting the checksum error:
• USB devices wouldn't mount (though I could see them in System Profiler)
• Firewire devices wouldn't mount (though I could see them in System Profiler)
• Apple Bluetooth keyboard and mouse weren't recognised and couldn't re-pair them
• Unable to mount any disk images
I've been able to fix the USB and Firmware mounting problems by zapping the open firmware (see this post)
I've also zapped PRAM and ran disk utility from installer disk, but no success - the Bluetooth and disk image problems remain.
When I try to mount a disk image (say, the 10.4.7 combo update so I can do another install) Console reports:
load_hdi: timed out waiting for driver to load
2006-07-04 23:30:53.209 diskimages-helper[227] ERROR: unable to load disk image driver - 0xE00002C0/-536870208 - Device not configured.
Any help on the Bluetooth and disk image problems much appreciated!
PB 15" G4 Mac OS X (10.4.6)

IMac G5 bluetooth + airport + power supply problems - oh and the dvd drive

Yeah, seems like a lot is going wrong with my mac lately. I bought the iMac G5(no isight) model last year around july. I had some power issues (i.e. leaving the house with it turned on to come home and find it off) For the last year though that was all that was wrong. Once I had to reinstall OS X because it would not find the OS X harddrive during one of these power losses, but that was it.
Then about two weeks ago, I came home to a turned off iMac. I thought the power had gone out in my apartment, but the clocks were all right, and to my surprise the iMac would not turned on. Because I am not under warranty I searched online and found an extended exchange program for my emc model. (http://www.apple.com/support/imac/powersupply/repairextension/) I made an appt at the apple store and they replaced the power supply.
I got the machine back two nights ago and my bluetooth hardware wasn't recognized. And I now had a new "ink" system preference panel in the hardware section which aparently is some sort of handwriting recognition tablet. It ticked me off, but I just wanted to use my computer.
Well today I came home from work and my computer was acting funny. Everywhere I clicked brought up dashboard. This had never happened before and I had no choice but to force a shutdown. Powered it back up and poof, there goes my airport card. No hardware recognized. Now I have a 25 ft cable running the floor of my apartment. This was cause enough to call apple. I was told to make another apointment to bring the computer in. The guy made it sound like it was no big deal to lug a 30 lb bulky computer 40 miles and through a crowded mall. He also made no promises that the repairs would be covered under the exchange program.
I just wanted to hear any suggestions before I decide whether or not its worth it to bring in the computer. Nothing shows up in system profiler under bluetooth or airport. Should I just lie to the "genius" and tell them that my computer still shuts down randomly? I think that way they would at least replace the logic board (which I think is the problem) before telling me to sell my kidney and pay for repairs. I've tried reseting the SMU, and I looked at the bluetooth and airport cards to see if they had been accidently disconnected during the PS replacement. They are actually screwed into the logic board so I think their connections are efficient.
Oh and about the DVD drive. I have to use two cd's in order to burn a single disc. The first disc I put in the drive NEVER works. It spins for about 30 seconds then starts buzzing like blender and spits the cd back out. The second blank disc I put in USUALLY works, but sometimes it takes three discs. This problem has always been there since day 1, but I don't burn enough cd's for it to be an issue.
Thank you for listening to my gripes. I really don't think I'll make the mistake of buying the first issue of a model.
iBook G4 900mghz, iMac G5 20" 2.0 ghz Mac OS X (10.4.8)

OK, first thing -to restore your bluetooth, shut down, unplug for a few minutes and then reboot. Thay usually brings the BT back. You should also repair permissions. Reset your SMU nd your PRAM as well.
Try those four things and please post back,
Miriam

My wifi is greyed out my bluetooth n hotspot is not working and its showing problem in resetting all setting plez help.. :(

my wifi is greyed out ..my bluetooth n hotspot is not working and its showing problem in resetting all setting plez help..

Hello Prakharfromindia,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Have a nice day,
Mario

I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore. It is sad that companies like apple are not able to support thier sofware and business. I went to a apple store at Sout

I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
It is sad that companies like apple are not able to support thier sofware and business.
I went to a apple store at South Park, Charlotte NC,
and found out the worst customer service (in my case)
They don't have answers and don't understand about "dont let any customer go away sad or mad"
I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
that was supposed to fix the problem.
they said fix the problem in other phones but not in mine.
So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
wich means to buy something else from apple to fix a problem that it is not my fault.
Great! what a convenient solution.
I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
Dont think that I want a new phone, I want mine fixed if is possible.
Thank you very much and God Bless you!

Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

HT1665 i have an apple IPhone4. I am experiencing certain problem with my iphone4. The problems are as follows a. my ear piece and proximity sensor is not working while making a call. 2. It cannot reproduce sound without earphone but rings if gets any cal

Hi folks,
i have an apple IPhone4. I am experiencing certain problem with my iphone4. The problems are as follows a. my ear piece and proximity sensor is not working while making a call. 2. It cannot reproduce sound without earphone but rings normally if gets any call.
Can any one help me in this regard??

Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software or apps.

Intel iMac; upgraded adobe flash; bluetooth keyboard no longer pairs but magic mouse still OK. With Bluetooth switched on the screen splits into 4 areas and open windows seperate and shrink. Switch off Bluetooth and problem disappears and iMac works OK

Intel iMac; upgraded adobe flash; bluetooth keyboard no longer pairs but magic mouse still OK. With Bluetooth switched on the screen splits into 4 areas and open windows seperate and shrink. Switch off Bluetooth and problem disappears and iMac works OK with plug-in keyboard and mouse

Hi, Derek -
...the screen splits into 4 areas and open windows seperate and shrink.
Sounds like Spaces is being activated somehow. With the wired keyboard and mouse in use, select the Exposé & Spaces control pane in System Preferences, click the choice in that pane for Spaces. See what the settings are. There are some activation settings in that pane - by default, F8 activates it.
It could be that the bluetooth keyboard has some stuck keys and is activating Spaces; or that the activation command has somehow been reset to something that the bluetooth mouse, or bluetooth itself, is triggering.

I bought an new ipad 3rd gen 16 gb wifi cellular in may 2012. I hv a unique problem wherein the screen of ipad is not as smooth as what is general experience. Its not buggy but lacks smoothness and finger doesnot glide as smoothly . Can anybody help.

i bought an new ipad 3rd gen 16 gb wifi cellular in may 2012. I hv a unique problem wherein the screen of ipad is not as smooth as what is general experience. Its not buggy but lacks smoothness and finger doesnot glide as smoothly .Can anybody help.

Do you clean your iPad screen? Do not use standard window cleaners, with ammonia or alcohol, like Windex, but a damp towel, followed by a micro-fibre cloth is recommended. There are also cleaners you can buy which are specifically designed for iPad/iPhone devices, such as iClean from Monster.

Using Iphone5 with bluetooth in a car: problems with plans and music

Hi all,
i use my iphone5 in my car (recent one, bought it 2 years ago) with bluetooth connection.
The problem is that when i want to use "Plans" App, if i want to hear the indications in the car's loudpeakers, the iphone start music itself. It starts the latest thing listen on "Music" app or Deezer.
So you have the indications of Plans voice, and the music at the same time. Hard to be concentrate on the road you have to follow...
There's also the same problem with he music without using "Plans" app: if i'm listening to a CD or the USB key in my car, i switch the audio source to the iphone and it starts music alone.
I think that putting a real "stop" button in all music app ( "Music", "Deezer" etc) instead of just the "on hold" button could maybe forced the phone to not play anything and just hear the Plans app alone.
The fact to have no stop button lead to have always some music on hold.
Does anybody notice the same problems using iphone in his car?
Thanks for advices and thanks to Apple to fix these problems.

Nobody have notice this problem or have a tip for that?

Iphone6 doesn't play music (have tried obvious things like volume etc and plugged in headphones, connected to a speaker via bluetooth, and tried to play from the inbuilt speaker). Does anyone know what the problem is and how it can be resolved?

Iphone6 doesn't play music (have tried obvious things like volume etc and plugged in headphones, connected to a speaker via bluetooth, and tried to play from the inbuilt speaker). Does anyone know what the problem is and how it can be resolved?

You can't buy the part from Creative as a spare.
I'm not sure how compatible other parts might be, but that would be a question for someone who really knows a lot about this area of electronics.
The Creative repair for this is likely to be expensi've, but the problem is most likely a broken solder connection than an actual new headphone socket. So if you know someone experienced in surface mount soldering you could probably get it repaired just with this.

Updated to Windows 8.1, Having Problems with Touchscreen, Bluetooth, and Mouse

So, I'm having a few problems that I've tried googling and even looking through all these threads about the same problems but I can't seem to find someone (HP tech OR User) with a solution.
I have a few problems:
1) Touchscreen doesn't work anymore
2) Mouse pointer does not appear on screen anymore (It's not "invisible" it's just completely not there)
3) Bluetooth file transfer from my phone (Galaxy Note 3) to laptop and vice versa does NOT work
There are also a few things that I've already tried:
1) Hardware and Software troubleshoot
2) Updating drivers
3) Removing and re-installing programs (Synaptic)
4) Connecting to a mouse (which solves the mouse problem, but when disconnected, the moust pointer is stuck where it was last pointing)
5) Restarting the laptop (multiple times into different modes)
My laptop is the HP ENVY TouchSmart m6-k025dx Sleekbook (Energy Star)
And I've only had the laptop for a few months. EVERYTHING was GREAT until I updated the stupid Windows 8.1 update. I've been sitting here for a good week now trying to figure out a way to fix this. Really about to throw this out the window.
PLEASEEEE AND THANK YOU!

Hello amykwon0520,
Welcome to the HP Forums.
I see that you've updated from Windows 8 to 8.1. That since doing so you have three primary issues with the Notebook. I will do my best to help you with this.
I thank you for provide the amount of information you have. I do have a few questions for you to start with though.
1) After updating to Win 8.1, did you make sure that all updates were completed? (Please check to make sure all Windows updates are completed, as well as using the HP Support Assistant to verify drive updates are completed.)
2) The driver updates that you've complete. What driver's have you updated? Where did you do the updates from? (device manager, downloaded from online, ect..) If downloaded, was it form this page: HP ENVY TouchSmart m6-k025dx Sleekbook Drivers?
3) Did everything work correctly prior to the updates to 8.1?
To address the issues that you mention having since doing the update, I have a document for each one that may help you with resolve it.
1) TouchScreen not working - Please following the troubleshooting in this document: Troubleshooting Touch Screen Issues in Windows 8.
2) Mouse point not appearing on screen/touchpad not responding - Please following the suggestions in this document: Using and Troubleshooting the TouchPad or ClickPad (Windows 8).
3) Bluetooth and file transfers - Please refer to this document: Using Bluetooth Devices (Windows 8).
*Note* All documents say Windows 8, but the steps do apply to 8.1 as well.
Try the documents for each issue and let me know if they are able to help you resolve the individual issues. Also, if you need further assistance please reply with answer to my questions above. I hope this is all able to help you out.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Bluetooth and Finger sensor problem

Similar Messages

Maybe you are looking for