Bonus GB not showing in my Verizon account

I see multiple threads for this each with their own rep taking care of it, so I thought I would start mine too.
I upgraded to an iPhone 6, and on my order it said I would get 1 GB data 9/16/14 to 9/16/16 but I have yet to see it added to my account. My billing cycle renewed on 9/23 and I thought I would see it then, but it is still not there.
At what point does the GB get added on?
I did renew the contract for 2 years, at least I thought I did.

rpnctc,
I certainly apologize that you haven't seen the extra GB of data. Have you received the iPhone 6 yet? Chances are the extra GB will be added once you activate the new phone. If you have already received and activated it, then we certainly can look into this for you.
ErinW_VZW
Follow us on Twitter @VZWSupport

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Bonus GB not showing in my Verizon account

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