Bose SoundDock Problem SOLVED!

I was getting no sound with my nano through the Bose SoundDock. I was able to solve this by doing a manual reset, as described here:
http://docs.info.apple.com/article.html?artnum=302929
Simply press and hold menu+select for 5 or 6 seconds. Once the apple appears, your nano is reset. All your songs and playlists will still be there, but you may lose some customization. After I did this, I had no further problems, even when switching between the dock and headphones.

Yeah I forgot that's a problem and automatically did that to fix my problem docking with a speaker but forget it could be a solution. And just to note it just reboots the nano's OS it changes nothing but perhaps play count updates.

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Ipod Nano 3G and Bose Sounddock Problems - Please help if you can?

Hi all,
Hope you can help me out, I have just purchased a Nano 3G and its all fine when working with head phones.
Tried it in my Bose Sounddock and it has several issues:
1) will not charge at all
2) will not let me change songs when docked
3) when removed it locks for up to 20 secs
4) bose remote will only let me alter volume not songs or rewind
5) if I press off on Bose remote it goes off for 5 secs then comes back on
Please can anyone help explain or offer solutions to this please.
many thanks
Chris mills

Hi megan,
I am swapping my Ipod this weekend. it's a fault with them and I don't think anyone has the answer to solve it.
hope you can do the same.
cheers
chris

IPhone & Bose SoundDock Problem

Hi,
I have the Bose SoundDock (iPhone compatible in flight mode). Everything works, however, especially when skipping songs, the iPod app closes and the phone returns to the Home screen. This has been constant and the iPod doesn't open up again, so it has to be manually restarted. My iPhone has done this before from time to time out of the dock, but when in the dock, this happens without fail! Therefore, I was wondering if it is the iPhone or the dock causing the issue?
Thank you!
Shane

Likewise mine works perfectly same devices so it is a unique issue to you not generic
If you have correctly tried to pair and still no connection try .
reset iPhone . Restore iPhone first with back up then if required as new
It is unlikely to be the Bose firmware ,mine has worked from an iPhone 4 onwards for almost 4 years without any changes despite regular iOS updates

Did 2.1 update fix the Bose SoundDock Portable Audio Problem?

I hadn't tried docking my iPhone 3G in my Bose SoundDock Portable speakers for some time because of the commonly discussed audio 'popping' problem (at least commonly discussed back in July).
So when I put my iPhone 3G in the dock tonight I was happily surprised by perfectly clean audio (after an hour of listening anyway). My assumption is that the 2.1 update fixed this (an old post suggested that Bose had said that a future software update from Apple would solve the problem). My two questions are:
1) Can anyone else validate that the 'popping' problem has disappeared and/or that the fix was the 2.1 update? I searched everything I could find on benefits of 2.1, but this unsurprisingly was not mentioned anywhere.
2) Can charging on the SoundDock be hard on the iPod's/iPhone's battery life?
Sincerely,
Steven
<Edited by Moderator>

Before the iPhone software update 2.1, my iPhone would every 3.39 seconds maka a popping sound, the screen would flash on, the music would fade then things would return to normal. I talked with Bose technical support several times about this and they said that they were working with apple to fix the problem. The problem was, that apple stoped using 12v firewire pins to charge the iphone and switched to 5v usb pins. However with the iPhone 2.1 update my iPhone was worked flawlessly in the Bose Sounddock Portable with absolutly no interferience at all. I did talk to apple about the affect of charging the iPhone in the Sounddock and they said that it would have no affect on it at all.
Thanks,
Eric

'Solved': interference of iPod Touch 4G on Bose SoundDock

My iPod Touch 4G generates an irritating humming noise from the speakers of an upgraded (to support charging of the iPod Touch 4G) Bose SoundDock when docked and playing an album. This is somehow related to the 'Now Playing' screen (perhaps the scrolling banner at the top?). If I hit the 'back' Arrow on the 'Now Playing' screen to go back to the 'All Albums' screen the humming noise is gone..
Regards,
Gijsbert

Yes, it seems like a defect in the iPod. If the iPod is within warranty and has not been abused Apple will exchange it for a refurbished one at no cost.
Make an appointment at the Genius Bar of an Apple store
Apple Retail Store - Genius Bar

Why does my Bose Sounddock series 2 start at 0 volume when I connect via airplay?

Whenever I connect to my Bose Sounddock Series 2 using my iPad, iPhone, or iTunes, the volume always starts at zero, so I have to get up, find the remote and turn up the Sounddock manually, every time. Is this just the way the Sounddock is designed? Or is mine defective in some way? Or is there a setting that I can try? Oh, another thing, I'm connecting to it via the Airport Express.

Hey iPod touch users 101, Have you done trouble shooting 101? (couldn't resist, the 101 thing just screaming to be done, anyway...) Most often the little switch inside the headphone port gets stuck open, so your iPod thinks the headphone jack is still pulled in. Try looking the port with your iPod turned off, do you see anything, pocket lint is most often the culprit. If you see something attempted to blow it out, or use a probe to carefully remove the foreign debris. If that does not work, or you do not see anything, try quickly plugging / unplugging the headphone jack several times about 12 times, free the switch, if contacts are corroded this action should clean them. Check for foreign debris again, may need to repeat this action. Hopefully this solves your issue. You can also try resetting, press and hold the power and home buttons together until the Apple logo appears then release both buttons, or go into Settings>General>Reset, then tap Reset All Settings, but I think from what you have described you problem is hardware not software. If problem continues, contact your Apple store or the Apple Genius Bar, and set up an appointment to have your iPod evaluated. Good luck, Cheers.

Bose SoundDock and my daughter's birthday party!

Ack! So I've got the playlist all cued up for my daughter's birthday party this weekend. I have the iPod Touch 4G, and I was just about to buy a Bose SoundDock for the dance party. Now, I'm reading that the 4G won't sit, dock, and play in the SoundDock. OK, and I know there's the DockStubz thingy that will eventually solve my problem, but the party is Saturday. So . . . .
Should I buy the Bose SoundDock, play the iPod through an aux cable for the party, and then eventually get the DockStubz for the future? Help!!

I just get the Bose sound deck portable and it works with my 3rd. gen Itouch. It plays and it charges. Previous to that I had an altec lansin speaker system, (without an insert)but my either myself or my little niece broke the connector and now it doesn't play or charge. I don't want that to happen to the Bose. I missplace the insert that came with my itouch and I am trying to buy a new one but I am unable to find it; I only found inserts for the 2nd and 4th gen itouch. I went to the apple store, I ask one of the ladys: which of the two inserts will work with my itouch? and she went inside and got me the insert for the iphone 4. Still have no idea on which insert to get. I will stop at another apple store on my way home, may be someone there knows.
Thanks

Ipod No Longer Charging on Bose Sounddock

Recently my 5th gen. Ipod (ver 1.3 software) stopped charging on my gen 1 bosesound dock and my other earlier sound systems (JBL portable speakers, etc.), however it still will play music. It will charge on a new Ihome I recently bought... All my research has shown this problem to exist with the new Ipod touch models that are firewire charge only, but not with 5th Gen. I've tried it on other bose sounddocks and it won't charge on those either, however an non-updated gen 5 my family has still charges fine on all the devices. The only thing I can think of is that the new Itunes 8.2.1.6 update that I installed changed the charging operations for my Ipod (it stopped working just after I updated it and synched my Ipod). Can anyone confirm if this is the case and how to fix it?
Message was edited by: th3gull
Message was edited by: th3gull

Just checked. The display is frozen. It says 'Do no disconnect' and has the red warning symbol.

Since upgrading to Mavericks, I can no longer connect to my Bose Sounddock 10 via Bluetooth. It was fine under Mountain Lion

Pairing my Bose Sounddock 10 to my Macbook Pro (early 2011) via Bluetooth was fine under Mountain Lion. After installing Mavericks, connection failed. I deleted the Sounddock & attempted to pair it again. I get an occasional 'flash' in the 'Devices' list, but no pairing occurs.
I have no issue pairing the Sounddock to my iPad running iOS 7.0.3.
Has Bluetooth been changed for Mavericks?
Is anyone else experiencing similar issues?

I actually have the same problem, since I upgraded to Mavericks my MacBook Pro can't seem to find the Bose sounddock 10. Has anyone found a solution to this.
It still works with the iPhone 5
Thank you

IPod Nano (2nd generation) not fully compatible with BOSE SoundDock

I can't get the remote control for my BOSE SoundDock to function with my newly purchased 2 GB iPod Nano (2nd generation).
The BOSE manual states that the remote control will not function properly if the iPod doesn't have the proper (or later) version of Apple software installed.
The "correct" software that BOSE identifies for the iPod mini (Nano) is version 1.2 or later.
This, however, appears only applicable to iPod 1st generation Nanos.
My brand new ipod Nano has version 1.1.2 software and iTunes has confirmed this to be the most current software for this 2nd generation unit.
Is this a common problem? It's hard to believe the BOSE unit does not cover 2nd generation iPod Nano software.
Other than the non-funtioning remote control, the BOSE unit works fine and with the BOSE-supplied black adpater for the Nano.
Dell PC Windows XP
Dell PC Windows XP

Actually, the BOSE SoundDock is compatible with the iPod Nano.
After troubleshooting with the BOSE staff, and some excellent customer service, the problem was narrowed down to the remote control device.
BOSE sent out a new remote control and the unit works fine with my iPod Nano.
Appreciate all who offerred assist in this matter.
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Trying to update my ipod software so I can use my Bose Sounddock remote

Hi,
I have a 30 GB 5th Gen ipod that is running Version 1.2, apparently I need version 2.2 to use my Bose Sounddock remote. After searching the Apple website to find a way to download version 2.2, Apple kept bringing me back to the latest itunes 7 download which is supposed to alert you to any ipod updates. So I have downloaded itunes 7 which tells me my ipod is updated with version 1.2. How can I get 2.2 on my ipod?
I notice other people are having similar problems with no solutions, thought I would give it another try, any solutions?
Thanks,
Jessica
ibook G4 Mac OS X (10.4)

Version 2.2 of the software is designed for a different model of iPod, most likely the third generation models, and is older than your model of iPod. The current version of the iPod software for your model is version 1.21; if the remote doesn't work with this version, you probably can't use it with your iPod.
The version numbers are determined relative to the release of the original iPod for first through fourth generation full-size models, and relative to the release of the first iPod with that product name for other iPods, including the iPod photos.
(20119)

Tip for Bose SoundDock 10 Remote to play Aux input from Logic (or other)

Here is tip for live performance.
If you are using a Bose SoundDock 10 for playback in a live setting (where you want to minimize awkward public HiFi system tweaking) here is a tip.
The Bose SoundDock 10 plays plugged-in iPods (I use a Nano; 4th Generation) AND has a simple auxiliary in 1/8" port. But there is neither a volume nob NOR a volume meter for the Auxiliary signal.
So.. in the process of trying to create a predictable consistent output level
I experiment to see wether I should
a) Count increment clicks from zero,
b) Count increment-hold-seconds from zero,
c) Use the iPod's volume level meter.
Wow! the iPod's level WILL set the auxiliary signal!! Yea!!
Problem: while toggling back and forth between
1) iPod-input to SEE and SET level by sight, and
2) Auxiliary-input to test the level by hearing,
you will inadvertently expose your set-up audience to load, undesired music.
This is because of a limitation of the Bose SoundDock remote control’s toggling behavior. You see, even if you PAUSE the undesired music before toggling from the iPod-input to the Auxiliary-Input, UPON TOGGLING BACK, to the iPod-input the Bose SoundDock remote AUTOMATICALLY DE-pauses. This, then subjects you and your unsuspecting audience to an annoying and distracting snippet of the least objectionable song you can remember to que up!
For that reason I suggest creating in Logic a "Sound of Silence" Song and exporting to iTunes.Thus, no iTunes library (or professional musician's iPod) is complete with out a 3 minutes of silence file for balance, check, and normalizing etc. Don't forget to attach a remember artwork.
You could also you this track on memorial day or at funerals.
Good luck.
See upcoming video of the whole thing at TheEnchantedPiano.net

I greatly enjoyed Philip Norman's Lennon biography. He said Ono changed her mind about endorsing the book because (according to her) Norman "had been 'mean to John.' " Norman does say some candid things about Lennon's behavior as a parent.

Using the video iPod with the Bose SoundDock

I just purchased the new video iPod and Bose SoundDock, I noticed that I can't fast forward through MP3s when using the SoundDock remote, anyone else notice this? Downloaded the latest updates from Apple's website, didn't help...
drakemallard

Hey,
I had exactly the same problem and updated both my iTunes software and my iPod Software (downloaded the latest iPod updater) and the problem has been fixed. My iPod video is now running software version 1.1 and I can fasst forward and rewind using the Bose remote with no problems now!
I loved the SoundDock before, but now it just feels all that more complete. Hope it helps.

HT1665 Why does music come out muddled and echoing in alarm mode when the iPhone is connected to the Bose SoundDock lll?

There is a very unique problem with the iPhone 5 and iPad mini when connected to the Bose SoundDock III.
In normal music playback, music sounds great coming out of the Bose SoundDock, but, when a song is chosen for the Apple Alarm App and turns on when the alarm goes off, the music sounds terrible. It reverberates, echoes, is muddled, sounds messy.
What is so odd about this is the same sound coming out of a speaker-device connected to the phone's headphone jack sounds perfect, and as intended.
It only has this issue when it is in alarm mode and it's connected via the lighting port connector.
Is this an Apple software glitch that wasn't researched fully or a manufacturing defect on the Bose end?
I've tried a couple Bose systems so it isn't peculiar to one SoundDock.
What are your thoughts?

Check Settings > General > Cellular > Cellular Data and make sure it's "On".

How to fix New Bose SoundDock Portable not working with iPhone 4s?

I am having trouble working with my Bose SoundDock Portable with my iPhone which i bought on monday.
I have a iPhone 4S running on iOS 5.1.1 and nothing is working. Not charging nor playing music. Thought it was going to be as simple as plug and play. So annoying.
I've tried turning my phone off & on = NOTHING
I've tried removing the universal adapter to test if it had been a connection problem = NOTHING
It had been suggested in other forums to check if the 30 pin dock connector on your iPhone was clear. Clean and tested = NOTHING
I'm starting to think
A) Its the new update of iOS 5.1.1
or
B) Its a faulty Bose product.
Both Bose and Apple website both confirm that the iPhone 4S is compatable with Bose SoundDock Portable.
http://worldwide.bose.com/axa/en_au/web/sounddock_portable/page.html
http://store.apple.com/au/product/TP573PA/A?fnode=MTY1NDA5Mg&fs=m.manufacturer%3 Dbose
Is there anyway to fix this?

Thank you so much for sharing.
I had the same experience, now tried to reinstall iTunes et voilà.
Looked for suggestions around several forums but nobody suggested this.
And it works.
Thank you again.

Bose SoundDock Problem SOLVED!

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