BOXI perfromance issue

Hey Experts,
We are facing Performance issues on one of our BOXI server, Infoview is very slow.
What can be the reasons for it.
Is this CMS database connectivity issue?

Hello,
You need to figure out about network latency / system resources / application server capability.
There is a FREE tool known as remote support component (http://service.sap.com/rsc) which is delivered by SAP for end user to monitor and maintain the health of their SAP Business Objects landscape.
I would suggest you to give it a try.
For this tool you need to minimum BO XI3.1 SP2 at your end.
Thanks.

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    And for Record type 4:
    For below mentioned example:
    Invoice number is - 1800000001 (But total character space is 16, as this field is CHARACTER in nature so we will add 0's at the end)
    Invoice amount - 15670.89
    Deduction amount - 0
    Data Type     Length     Description     
    NUMC     1     Record Type for Lockbox     4
    NUMC     3     Batch Number for Lockbox (Bundle Number)     001
    NUMC     3     Batch Item Number for Lockbox     001
    NUMC     1     Type of Overflow(Recd Type 4 Still Belongs to a Recd Type 6)     6
    NUMC     2     Sequence Number - Serial Number of Record Type 4     01
    NUMC     1     End Indicator ('9' the Last Record of a Type 4 Series)     9
    CHAR     16     Invoice number     1800000001000000
    NUMC     10     Payment Amount     0001567089
    NUMC     10     Deduction amount     0000000000
    CHAR     3     External Reason Code for Payment Differences     000
    CHAR     30     30 Characters     
    The record 4 should be:
    40010016019180000000100000000015670890000000000000
    Assuming that its a first and last record in 4, that means 1 invoice and 1 check only.
    Sometimes instead of using zeros bank uses space, the choice can be yours. You can tell the bank that you want zeros instead of space. I am also working on Lockbox and already did several testing by creating mock files. Create your own mock files and see how your system is  responding. Then ask bank to follow the same.
    For rest of the records like RT 1, 2, 5, 7, 8, 9, you will get the standard BAI2 format from SE12 - Database - FLB01, FLB02, FLB05, FLB26, FLB24, FLB07, FLB08, FLB09. Create some FI invoices in B70 and create your mock files using the standard BAI2 format. upload the file using FLB2 and test it. Test with different scenarios like within tolerance, w/o tolerance, with reason code etc
    Thanks
    Meha

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